Riverview Health Services, Inc.
722 Reynolds Avenue
Kansas City KS 66101
Web and Phone Contact
Telephone (913) 371-7070
Fax 913- 342-3132
Mission Statement
The mission of Riverview Health Services is to facilitate access to healthcare services and provide health literacy services for individuals who are indigent, uninsured or underinsured.
Leadership
CEO/Executive Director Mrs. Karole Bradford
Board Chair Mr. Fredrick Manasseh
Board Chair Company Affiliation AbsoluteCare
History and Background
Year of Incorporation 1990
Former Names
Riverview Community Services, Inc.
St. Luke's Ministries
Volunteer Opportunities
Do you have Volunteer Opportunities? Yes
Ways to donate, support, or volunteer Donate online at www.RiverviewHealthServices.org, by mailing a check, or through in-kind donations of medical supplies. For more information, to request a speaker or to volunteer, call Karole Bradford at 913-371-7070.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement The mission of Riverview Health Services is to facilitate access to healthcare services and provide health literacy services for individuals who are indigent, uninsured or underinsured.
Background Statement
Founded in 1989 to support the emerging needs of the community, since 2002, Riverview Health Services has focused on supporting the health and wellness needs of the most vulnerable in our community. Today, Riverview serves over 1,600 people annually, with referrals from over 200 physicians, and leverages over $1,500,000 annually in donated medical goods and services. Riverview partners with clinics, doctor's offices, hospitals, community mental health centers and emergency service providers to health, health literacy and wellness in the greater Kansas City metropolitan area.
 
Riverview's role is to support vulnerable people - those who are homeless, uninsured, underinsured, and/or low-income - through our support for our partners in the healthcare safety-net.
Impact Statement
In 2017 Riverview Health Services connected 1681 people to life-saving medications, supplies, health education and patient navigation services.
Riverview collaborated with community partners, including clinics, hospitals, emergency service providers to bring these crucial health services to 69 zip codes in and beyond the Kansas City Metro area.
Goals for 2018/2019 include:
  • Riverview Health Services will continue to provide patient advocacy services, supporting over 1,500 people with medication, health education and medical supply needs.
  • Riverview Health Services' health education program will support people with diabetes, people who want to learn more about fitness and wellness, and those who want to quit smoking.
  • Riverview’s bilingual diabetes education will serve over 150 people, and will demonstrate an 80% success rate in helping people with diabetes identify and implement new healthy habits.
Needs Statement
Riverview serves vulnerable working people and uninsured/underinsured families in one of the poorest and sickest counties in Kansas. Our needs include:
  • Financial support for our services.
  • Donation of in-kind medical supplies including baby aspirin, first-aid supplies, over-the-counter medications, adult nutrition supplements and adult incontinence supplies.
  • Skilled volunteer support for marketing and communications, in-office volunteers with a medical background and/or who are bilingual, to assist with programs and special projects and in-office clerical volunteers.
Service Categories
Health Support
Human Services
Public Health
Areas of Service
MO
KS
KS - Wyandotte County
KS - Johnson County
KS - Wyandotte County Urban Core
Programs
Description Riverview Health Services' Patient Advocates help people find answers to their health needs, including medical, mental health and social services. Riverview provides connections to safety-net providers for clients who have lost insurance coverage or are referred from area hospitals and emergency rooms. Patient Advocates navigate national and regional pharmaceutical and medical supply programs so that clients can get the medications and supplies they need. 

Program Budget $400,000.00
Category Health Care, General/Other Pharmaceuticals
Population Served At-Risk Populations, Adults, Children and Youth (0 - 19 years)
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success People needing access to medication or medical supplies will
achieve that access.
100% of clients needing assistance will receive health
navigation to determine third-party eligibility for medication assistance. 100%
of eligible clients will be enrolled in applicable indigent care programs. 100%
of ineligible clients will receive assistance accessing free or reduced-cost
medications through other sources. 85% of clients needing medical supplies will
receive free or low-cost supplies.
Long-Term Success Riverview builds a healthier community by helping vulnerable workers, low-income families and other uninsured and under-insured people live healthier lives. Our work reduces population health disparities by improving access to medical care, working with safety-net providers to improve chronic disease management through patient access to health supports, and better health outcomes for low-income, uninsured or underinsured individuals.

Program Success Monitored By Riverview uses DataNet Solutions MedServices electronic medical records data base to track clients and client needs, demographic and service delivery information.
Examples of Program Success In 2017, 1681 people received life-saving prescription medication and medical supplies through Riverview Health Services.
One of these people served, “Billy”, spent many years homeless. He now receives medications for his mental health conditions through Riverview; as a result, he has been able to maintain stable housing. As he told Sandy Sloan, his Patient Advocate; “I was on the street once and I’m not doing it again. The things I’ve done - the way I was - I’m not going back. Today, thank God, I’m happy. I have a home, I’m good, and I’m trying.”
Description Riverview Health Services’ Health Education helps people understand their health conditions and gain the real-world knowledge and strategies to live healthier lives. Riverview provides bilingual diabetes education for people who are struggling to achieve good health outcomes. Our program includes in-clinic education, group classes, and community programs. Healthy Habits for Life is an intensive, year-long lifestyle change program to prevent diabetes and reverse prediabetes. This program uses a CDC-recognized curriculum and certified lifestyle coach to help participants gain healthy habits, build peer support, and lose weight. Riverview helps people who want to quit smoking through our tobacco cessation program, which includes cessation counseling, medication assistance and community programs.
Program Budget $100,000.00
Category Health Care, General/Other Patient Education
Population Served Adults, Hispanic, Latino Heritage, Children and Youth (0 - 19 years)
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success 80% of clients provided with education and skills needed for diabetes self-management will make changes in their behavior to improve their diabetes and other health care conditions.
Long-Term Success Riverview’s health education programs will improve patient health outcomes using evidence-based clinical best practices and CDC-recognized programming to increase patients’ knowledge and understanding of diabetes and self-management, improve patient empowerment to make lifestyle changes, and improve patient adherence to prescribed treatment. Patients participating in the program will ultimately experience an improvement in quality of life.
Program Success Monitored By
Riverview uses DataNet Solutions MedServices electronic medical records data base to track clients and client needs, demographic and service delivery information. Health education classes track learning through client assessments. Healthy Habits for Life tracks health changes through weight loss data.
Examples of Program Success In 2017, over 200 people received health education. 90% recorded positive outcomes, including weight loss, improved diet, increased activity, and stabilized blood sugars. These lifestyle changes often result in fewer trips to the emergency room, doctor’s office and better quality of life. The most prevalent behavior change is improved monitoring of blood glucose levels and improved glucose levels resulting in improved control of diabetes. The second most prevalent change is improved meal planning, followed by improved activity.
Executive Director/CEO
Executive Director Mrs. Karole Bradford
Term Start May 2016
Experience
Karole Bradford has a Bachelor of Arts in Political Science from Wichita State University and over two decades of experience in nonprofit leadership.
 
Prior to joining Riverview Health Services, Ms. Bradford served for seven years as Development Director of Saint Vincent and Duchesne Clinics, where she led all aspects of fundraising including creating programs for major giving and planned gifts. Ms. Bradford has also served as Program Director for Inter-Faith Ministries in Wichita, Kansas, where she formed her commitment to anti-poverty work in leading anti-hunger, economic justice and advocacy programs.
Former CEOs
NameTerm
Mr. Dennis Boody MSWJune 2012 - June 2016
Ms. Rose Tiszka APRN, CDE2002 - 2012
Senior Staff
Title
Experience/Biography Adriana has completed her Bachelor's degree in Social Work . She is currently enrolled in nursing school. She is bi-lingual and has previously worked at the Center for Help as an advocate. She has also started and worked at other faith-based organizations.
Staff
Paid Full-Time Staff 1
Paid Contractors 0
Volunteers 14
Retention Rate 83%
Staff Diversity (Ethnicity)
African American/Black 42
Caucasian 16
Hispanic/Latino 42
Staff Diversity (Gender)
Female 84
Male 16
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Riverview collaborates with safety-net clinics, hospitals, mental-health providers and social service agencies.
Government Licenses
Is your organization licensed by the government? No
Board Chair
Board Chair Mr. Fredrick Manasseh
Company Affiliation AbsoluteCare
Term Jan 2018 to Dec 2018
Email fmanasseh@gmail.com
Board Members
NameAffiliation
Rev. Rick BehrensGrandview Park Presbyterian Church
Ms. Heather Ehlert
Dr. Edward Ellerbeck MD, MPHEx-Officio
Ms. Cielo Fernandez-OrtegaEl Centro
Mr. Tom Finnell RPhRetired
Mr. Fredrick Manasseh PharmD, MBA
Rev. Michael N MaySt. Luke's Lutheran Church/ ED of KCK Police and Fire Chaplains Association
MS. Lucinda Noches Talbert MPA
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 5
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 5
Female 3
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 85%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 6
Standing Committees
Community Outreach / Community Relations
Administration
Financials
Fiscal Year Start Jan 01, 2018
Fiscal Year End Dec 31, 2018
Projected Revenue $576,513
Projected Expenses $576,513
Foundation Comments
  • FY 2016, 2015, 2014: Financial data reported using IRS Form 990.  
  • Foundation/corporate revenue line item  may include contributions from individuals.
Detailed Financials
 
Expense Allocation
Fiscal Year201720162015
Program Expense$505,024$392,453$334,280
Administration Expense$48,847$49,345$54,251
Fundraising Expense$23,452$23,879$26,393
Payments to Affiliates$0----
Total Revenue/Total Expenses0.821.161.05
Program Expense/Total Expenses87%84%81%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201720162015
Total Assets$432,096$488,072$414,282
Current Assets$399,141$451,845$374,500
Long-Term Liabilities$9,855$446$576
Current Liabilities$11,320$21,606$21,053
Total Net Assets$410,921$466,020$392,653
Short-Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities35.2620.9117.79
Long-Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets2%0%0%
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar AmountHealth Care Foundation of Greater Kansas City $150,000 --Healthcare Foundation of Greater Kansas City $185,000
Second Highest Funding Source & Dollar AmountUnited Way of Wyandotte County $39,110 --Wyandotte Health Foundation $55,000
Third Highest Funding Source & Dollar AmountREACH Healthcare Foundation $25,462 --United Way of Wyandotte County $42,000
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments
Other Documents
Diabetes Education Classes JanFeb20172017View
In-kind donations2017View
Healthy Habits For Life Brochure2016View
2015 Annual Report2015View
Organization Name Riverview Health Services, Inc.
Address 722 Reynolds Avenue
Kansas City, KS 66101
Primary Phone (913) 371-7070
CEO/Executive Director Mrs. Karole Bradford
Board Chair Mr. Fredrick Manasseh
Board Chair Company Affiliation AbsoluteCare
Year of Incorporation 1990
Former Names
Riverview Community Services, Inc.
St. Luke's Ministries