Swope Health Services
3801 Blue Parkway
Kansas City MO 64130
Web and Phone Contact
Telephone (816) 923-5800
Mission Statement

Swope Health improves the health and wellness of the community by delivering accessible, quality, comprehensive patient care.

Leadership
CEO/Executive Director Mr. Jeron Ravin
Board Chair Dr. Harry E Wilkins
Board Chair Company Affiliation Quincy Medical Group
History and Background
Year of Incorporation 1969
Former Names
Swope Parkway Health Center
Swope Health Services
Volunteer Opportunities
Ways to donate, support, or volunteer
Outside of donating to Swope Health through our website, please feel free to mail donations to the Swope Health Foundation, 3801 Blue Parkway, Kansas City, MO 64130.  We also accept in-kind donations for various events such as Treat Town and Health Fairs, art and garden supplies for our Adult Day Program, funds to purchase Heater Meals for our Outreach pantry, holiday presents for our Children's Behavioral Health program; Champs, and much more.  Finally if you are interested in volunteering for our various events please contact Michelle Keller at (816) 599-5556. We also host several events throughout the year that require sponsorships.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement

Swope Health improves the health and wellness of the community by delivering accessible, quality, comprehensive patient care.

Background Statement Swope Health was originally named Model Cities Health Corporation (MCHC) in recognition of its source of seed money - the Johnson Administration's Model Cities program. In 1969, MCHC opened a clinic in the basement of Metropolitan Baptist Church. E. Frank Ellis, Chairman, and his dedicated board saw the need to provide primary health services to those who fell through the cracks of the health care system - the working poor. That first year, with a budget of $100,000 and 20 employees, 2,000 patients were served. Staff understood that both symptoms and causes would have to be addressed by determining what was going on in individuals  homes and neighborhoods - if they hoped to ever break the cycles of poverty and abuse that carry on from one generation to the next. That is how Swope Health  holistic approach to health was conceived - embracing the total health and well-being of the individuals they served. In 1980, a comprehensive mental health center was added so that the behavioral health issues that impacted the lives of the high-risk population the Health Center served could be addressed. Today, primary care and community mental health are housed under one roof at Swope Health Central and the preventive, holistic model that distinguishes Swope has blossomed into many new programs and outreach services designed to meet patients' needs identified in the communities surrounding all our clinic locations.
Impact Statement
Swope Health continues to significantly expand primary care medical, dental and behavioral health services for low-income and uninsured individuals in the Kansas City metropolitan area.
  1. In 2016, Swope Health – Hickman Mills in Kansas City, MO. This brought affordable primary care services to low-income residents of southern Jackson County, where no other primary care clinics with a medical discount program operate. In 2017, Swope Health opened an additional primary care clinic, Swope Health – Maple Woods, in collaboration with Tri-County Mental Health Services to bring appropriate and timely medical care to mental health consumers. Swope Health– Maple Woods is located in the Northland Human Services Building.
  2. Swope Health provides numerous health fairs and community engagement events to create opportunities for community members to increase their awareness of health and wellness. A recent example is the pediatric Back to School Health Fair, where over 600 school-age children accessed dental, vision and hearing screenings along with backpacks filled with school supplies.
  3. Swope Health has a robust Outreach and Enrollment department that makes weekly appearances at health fairs, schools, community events, churches etc. to encourage individuals to take advantage of Swope Health's insurance enrollment services. In 2018, our Outreach & Enrollment staff completed over 11,000 requests for assistance from area residents about enrolling in public and private insurance. over 4300 individuals received information on how to enroll in public and private insurance options from the Outreach and Enrollment team.
Swope Health will continue to focus on customer satisfaction and providing quality physical and behavioral health care.
Needs Statement
  1. Support for dental care. With very few dentists who accept Medicaid in the area, about 30% of Missouri children who are Medicaid eligible receive dental care. Dental care for older adults is also a huge need. Swope Health operates four, fulltime dental clinics in the metro area. In addition, dental services are provided to Head Start programs on both sides of the Missouri/Kansas state line and homeless shelters using Swope Health's portable dental equipment.
  2. Swope Health is actively pursuing funding to support its Mobile Medical Unit (MMU). This vehicle currently provides primary care services to approximately 800 homeless persons who have no other source of care than hospital emergency departments. Swope Health is looking to expand the MMU’s schedule of sites to bring vital primary care services to both homeless and non-homeless residents of Kansas City who experience significant challenges in accessing primary health care.
  3. Swope Health strives to meet the needs of patients with chronic diseases such as diabetes and hypertension. Swope Health chronic disease management and education program provides resources, reminders and tailored education to encourage patients to take a more active role in their health care. But, our patients experience numerous challenges in managing their conditions due to financial disadvantage. Funding is always needed to help needy patients access glucometers, test strips, blood pressure cuffs, prescription medications and pill organizers to help manage their conditions at home.
Service Categories
Community Health Systems
Community Mental Health Centers
Areas of Service
KS
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
KS - Johnson County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
MO - Cass County
CEO/Executive Director/Board Chair Statement Swope Health has been refining its integrated, preventive model of health care for 50 years. Through this model, we provide primary, dental, behavioral and vision care. We also provide necessary ancillary services such as laboratory, radiology, pharmacy and optical. However, our vision has been, and continues to be, one of patient education and empowerment in concert with these health care services, actualized by programs such as smoking cessation, parenting groups, breast-feeding instruction, nutrition classes, anger management, and culturally, age-sensitive substance abuse prevention classes. Swope providers are committed to educating patients with chronic illnesses about all lifestyle and environmental factors that impact their condition, and empowering them to successfully monitor and manage their disease. Everyday, we strive to achieve our vision of self-empowered, healthy people in healthy communities. We’re proud of our dedicated staff of healthcare professionals and we’re grateful to all who provide our organization much-needed support.
Programs
Description Nine Primary Care clinic sites: Swope Health Central, Swope Health Northland, Swope Health West, Swope Health Wyandotte, Swope Health Independence, Swope Health East (Independence), Swope Health South, Swope Health Hickman Mills, Swope Health Belton and Swope Health Maple Woods. We also operate a Mobile Medical Unit that provides primary care services throughout the metropolitan area to those who cannot come into a clinic.
Category Health Care, General/Other Ambulatory & Primary Health Care
Population Served At-Risk Populations, Children and Youth (0 - 19 years), Adults
Short-Term Success Better management of chronic health conditions, higher numbers of adults and children receiving immunizations, lower incidences of obesity and asthma in children and adults.
Long-Term Success
To improve our patient community's skills in successful chronic disease self-management and reduce hospitalizations and years of life lost due to  chronic diseases.
Program Success Monitored By This is the ongoing, core work of Swope Health Services. Nearly 40,000 patients in the bi-state area rely on our clinics for their daily health care needs. Patients seen in our clinics for primary preventive care and urgent care are less likely to use local hospital emergency rooms.
Examples of Program Success As a primary provider of physical, dental and behavioral health services for the underserved and uninsured people in the Greater Kansas City community, success is measured daily by the positive impact our providers have on the people we serve. We employ many means by which we measure the effectiveness of our services.  As an accredited organization, we adhere to many standards for quality care including regularly reporting to government agencies. Due to these high standards and expectations, SHS sees highly positive outcomes.  
Description 4 Dental Sites at Swope Health Central, Swope Health Northland, Swope Health Wyandotte and Swope Health Independence.
Category Health Care, General/Other Dental Health Care
Population Served At-Risk Populations, Children and Youth (0 - 19 years), Adults
Short-Term Success Increased utilization of the preventive dental services offered. This includes provision of fluoride varnishes throughout the system, regular oral health evaluations and cleanings, and early treatment of oral diseases.
Long-Term Success Better oral health outcomes for children and adults among the population served. Less periodontal disease and oral caries in adults and children.
Program Success Monitored By This is an ongoing, core service provided by Swope Health Services. We provide full dental services at our Swope Central, Swope North and Swope Independence clinics in Missouri, and at our Swope Wyandotte Dental clinic in Kansas.
Examples of Program Success Persuading parents that preventive care for their children will help their children avoid urgent dental care in the future is a key accomplishment for our providers. We are also working to make sure pregnant patients are accessing dental care services, because we are aware that periodontal disease can be linked to low birth-weight, pre-term babies.
Description Provide increased access to health care services for homeless individuals. The program provides aggressive outreach services to places where the homeless congregate. Provide health education, counseling and independent living skills. HIV/AIDS patients receive access to health care and health education.
Category Health Care, General/Other Ambulatory & Primary Health Care
Population Served Homeless, Adults, Children and Youth (0 - 19 years)
Short-Term Success Utilization of the long term services, which include walk-in clinics five days a week at Swope Health Central, and services are also provided five days a week at eight outreach sites. Helping homeless individuals stay healthy aids them in gaining and keeping employment. Many of the individuals and families are living in transitional housing and do not qualify for other assistance.
Long-Term Success Continuing to provide access to prescription assistance, improve overall health status, and to provide integrated health and social services for homeless individuals. In providing health screening, primary and mental health services, drug and alcohol support services, and case management services, Swope Health Services partners with the participants of this program as we work together to overcome homelessness.
Program Success Monitored By Three databases are utilized to track and monitor the number of unduplicated clients served by each funding source and the number of visits for prescription assistance under each funding source. The overall goal is to provide access to health services and to improve the health of homeless individuals in order to help them become stabilized so that they are better positioned to secure employment and housing.
Examples of Program Success SHS works with numerous community organizations to provide an overall safety net for homeless individuals and families. These sites include homeless shelters, soup kitchens, drop-in centers and transitional shelters. SHS is the largest health care provider for homeless individuals and families in the metropolitan area. Over the years, SHS has provided assistance for thousands as they struggle to move forward to a life of independence and health.
Description Comprehensive Behavioral Health Services including a wide range of mental health and substance abuse prevention and treatment programs and promotion of emotional wellness.
Category Mental Health, Substance Abuse Programs, General/other Outpatient Substance Abuse Treatment
Population Served At-Risk Populations, Adults
Short-Term Success Maintaining overall health and stability for individuals that experience chronic mental illness is a priority within this work, as is working with families affected by issues surrounding addiction.
Long-Term Success Behavioral health services provided by Swope Health Services include adult and children outpatient treatment for mental health services, drug and alcohol outpatient and inpatient treatment, and community programs that serve people in schools and homes. SHS also works with local governments and other community organizations to help address mental health needs of individuals who are chronically mentally ill or require services for addictions.
Program Success Monitored By As a designated Community Mental Health Center, this work is the ongoing, core work of this organization. SHS is one of few Federally Qualified Community Health Centers that is also a designated Community Mental Health Center. This allows for a uniquely holistic approach to our patients' overall health care needs.
Examples of Program Success This work has grown to represent almost fifty percent of the services provided by SHS. Different programs within this area employ differing data gathering and outcomes measurements.
CEO Comments Swope Health has been refining its integrated, preventive model of health care for 50 years. Through this model, we provide primary, dental, behavioral and vision care. We also provide necessary ancillary services such as laboratory, radiology, pharmacy and optical. However, our vision has been, and continues to be, one of patient education and empowerment in concert with these health care services, actualized by programs such as smoking cessation, free community exercise classes, parenting classes, breast-feeding instruction, nutrition classes, anger management, and culturally, age-sensitive substance abuse prevention classes. Swope providers are committed to educating patients with chronic illnesses about all lifestyle and environmental factors that impact their condition, and empowering them to successfully monitor and manage their disease. Everyday, we strive to achieve our vision of self-empowered, healthy people in healthy communities. We’re proud of our dedicated staff of healthcare professionals and we’re grateful to all who provide our organization much-needed support.
Executive Director/CEO
Executive Director Mr. Jeron Ravin
Term Start Aug 2019
Experience

 

As President and CEO, Jeron Ravin leads strategic direction for Swope Health. Jeron previously served as the Chief Operating Officer for the Community Health Center Association of Mississippi where he worked to strengthen Mississippi community health centers by overseeing policy, marketing & branding, workforce development, clinical quality improvement, outreach and enrollment, and health information technology. He also provided training and technical assistance.

Jeron is a former political staffer, with experience in policy-making and consensus building at the local, state, and federal government levels.

He is a Fellow of the Latino Center for Leadership Development, a leadership training program for those with a desire to serve their community through positions of impact, such as elected office, corporate or non-profit boards, political appointments, or other positions of public trust.

He is currently a graduate student in Brown University’s School of Professional Studies, soon to complete a Master of Healthcare Leadership (EMHL). Jeron holds a Juris Doctor from the Thurgood Marshall School of Law and a BA in Journalism from the Kathy Hughes School of Communications at Howard University.


 

Former CEOs
NameTerm
Mr. Barrett HatchesJan 2004 - 2008
Ms. Verneda Bachus RobinsonNov 2008 - Dec 2011
Senior Staff
Title Chief Financial Officer
Title Chief Medical Officer
Title CEO
Staff
Paid Full-Time Staff 539
Paid Part-Time Staff 48
Paid Contractors 2
Volunteers 1
Retention Rate 75%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Under Development
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Swope Health collaborates with numerous organizations to expand our reach into the community and build lasting business partnerships. Swope Health has a strong relationship with Truman Medical Center as they are the primary referral resource for all medical specialty care and hospitalizations. Swope Health collaborates with ACA enrollment organizations such as CoverKC, CoverMO, Enroll Wyandotte,  KC Care clinic, MARC, Community Health Council of Wyandotte County, Samuel U Rodgers, Legal Aid of Western Missouri, United Way, CMS (Centers for Medicaid and Medicare services) and HHS (Health and Human Services).
External Assessment and Accreditations
Assessment/AccreditationYear
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation2014
Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - Ambulatory Care Accreditation2015
Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - Behavioral Health Care Accreditation2015
Awards
Award/RecognitionOrganizationYear
TOTS Immunzation 100% AwardMissouri Primary Care Association2006
Beautification and Insitution AwardSouthtown Council2010
Quality AwardMissouri Primary Care Association2013
Patient Centered Medical Home RecognitionNCQA2017
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments

Swope Health is supported by strong person­nel as well as financial, information and clinical systems. The President/CEO has the authority, responsibility and skills necessary to carry out the following responsibilities: communicate with the Board and Senior Leadership Team, operationalize board policies; manage personnel and systems; allocate resources and operate within available resources; identify and resolve problems; interact with the community, pro­viders and payers in the marketplace; respond to opportunities; and plan for future events. The President/CEO has delegated, as appropriate, critical business functions to key members of the Senior Leadership Team (SLT). The composition of the SHS SLT is as follows: Chief Medical Officer, Chief Financial Officer/ Chief Operating Officer, Vice President of Human Resources, Director of Dental Services, Vice President of Behavioral Health, Vice President of Community Engagement, Marketing and Development, and Chief Compliance Officer

Board Chair
Board Chair Dr. Harry Wilkins
Company Affiliation Quincy Medical Group
Term Mar 2016 to Dec 2019
Board Co-Chair
Board Co-Chair Yolanda Sims
Term Mar 2016 to Dec 2019
Board Members
NameAffiliation
Linda Adkinson PhDAcademic Health
Jim BoydMidwest Transport Network
Jack CannonViSaRes Corporation
Tresia FranklinHallmark
Ellen JungerHallmark
Tom KokjerThe Diocese of West Missouri
David Lisbon MDUniversity of Kansas Medical Center
Jack McCannaChildren International
Dr. Maurice OelklausCerner Corporation
Liz PrestonKansas City Rescue Mission
Juan RangelDonnelly College
Dred Scott
Yolanda SimsKansas Medical Mutual Insurance
Dana Tipton-CutlerAttorney, James W. Tippin
David WhalenAmeriprise Financial
Harry E. Wilkins III M.D.Quincy Medical Group
Board Demographics - Ethnicity
African American/Black 7
Asian American/Pacific Islander 0
Caucasian 8
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 10
Female 6
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 85%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 50%
Percentage Making In-Kind Contributions 0%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 13
Standing Committees
Executive
Finance
Strategic Planning / Strategic Direction
CEO Comments

Swope Health has been successfully governed, since September 1969, by a strong, dedicated and independent Board of Directors in compliance with section 330 of the Public Health Services Act as amended. The Board, as such, operates with approved bylaws and Articles of Incorporation with authority to discharge all duties and responsibilities required by federal as well as state and local laws, rules and regulations. Swope Health governing requirements and standards have been continuously reviewed by regulatory (e.g., The Joint Commission) and federal agencies (e.g., HRSA) over its 49 years of existence and its governance and governance structure has been determined to be sound and visionary in providing the required oversight for an organization of this size and complexity.

Financials
Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2020
Projected Revenue $5,365,400
Projected Expenses $5,288,400
IRS Letter of Exemption
Foundation Comments
  • FY 2018, 2017, 2016: Financial data reported using the IRS Form 990. 
  • Foundation/corporate revenue line item includes individual contributions and government grant revenue. 
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201820172016
Foundation and
Corporation Contributions
$4,447,784$2,519,093$2,519,093
Government Contributions$14,480,750$14,308,354$14,308,354
Federal------
State------
Local------
Unspecified$14,480,750$14,308,354$14,308,354
Individual Contributions------
------
$33,983,374$30,988,742$30,988,742
Investment Income, Net of Losses$811,802$490,279$490,279
Membership Dues------
Special Events$0$0$0
Revenue In-Kind------
Other$506,041$666,393$666,393
Expense Allocation
Fiscal Year201820172016
Program Expense$44,693,833$41,889,496$41,889,496
Administration Expense$6,511,843$6,115,388$6,115,388
Fundraising Expense$0$0$0
Payments to Affiliates------
Total Revenue/Total Expenses1.061.021.02
Program Expense/Total Expenses87%87%87%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$54,219,728$49,165,340$49,165,340
Current Assets$8,325,537$9,018,587$8,735,869
Long-Term Liabilities$0$98,870$98,870
Current Liabilities$4,612,225$4,329,880$4,329,880
Total Net Assets$49,607,503$44,736,590$44,736,590
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities1.812.082.02
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar AmountUS Dept of Health & Human Services $10,756,466US Dept of Health & Human Services $10,231,052 --
Second Highest Funding Source & Dollar AmountCity of Kansas City, MO $1,698,236City of Kansas City, MO $1,604,764 --
Third Highest Funding Source & Dollar AmountJackson County, MO $1,388,344Jackson County, MO $1,338,614 --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments

Swope Health's Finance department has staff in place with over 100 years of experience in Community Health Center settings. This includes a total of 16 staff members with responsibility for general ledger, accounts payable, data processing, billing and collection, budgeting and planning, business analysis and internal and external reporting. The Finance Management staff includes three CPA and two MBAs/CPAs. From an organizational structure standpoint, the department is headed by a CFO/COO, who is supported by a Finance Director and an Accounting Director. The CFO reports to the President/CEO. From a technology standpoint, we use MS Great Plains as our main accounting system. MS Great Plains is an ERP (Enterprise Resource Planning) system and allows us the use of full range of capability to capture and report for all revenue and expense categories. Based on the size and nature of our operations, we believe that we have adequate staff and technology to manage all finance and accounting functions.

Other Documents
Children's CPRP Brochure2016View
Swope Health Services Transportation2016View
SHS Brochure2016View
SHS OBGYN Services2016View
SHS Pediatrics2016View
Organization Name Swope Health Services
Address 3801 Blue Parkway
Kansas City, MO 64130
Primary Phone (816) 923-5800
Contact Email mkeller@swopehealth.org
CEO/Executive Director Mr. Jeron Ravin
Board Chair Dr. Harry E Wilkins
Board Chair Company Affiliation Quincy Medical Group
Year of Incorporation 1969
Former Names
Swope Parkway Health Center
Swope Health Services