Hillcrest Ministries of Eastern Jackson County
401 North Spring Street
PO Box 408
Independence MO 64051
Web and Phone Contact
Telephone (816) 4610468
Mission Statement
To be a transitional housing ministry that helps homeless families & youth become self-supportive, self-reliant contributors to society.
CEO/Executive Director Mr. Scott A. Cooper
Board Chair Ms. Barbara Martin
Board Chair Company Affiliation University of Central Missouri
History and Background
Year of Incorporation 1998
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement To be a transitional housing ministry that helps homeless families & youth become self-supportive, self-reliant contributors to society.
Background Statement

Hillcrest was founded in 1976 as a transitional housing program designed to move homeless families to self-sufficiency. In 1999 Hillcrest expanded its program to Jackson County.  In 2004 the Kansas affiliate was formed to serve Wyandotte County; this affiliate added a youth program in 2010, and housing sites in Johnson County, KS in 2014 & 2016. In 2011 the Buchanan County affiliate was formed. The supporting entity, Hillcrest of MidAmerica, provides a shared Executive Director, Development & administrative staff to the housing affiliates, to reduce administrative & fundraising costs, so the housing programs can focus the majority of their donated funds on direct services to homeless clients, and to provide shared best practices & resources. The MidAmerica entity also provides rapid re-housing & client services at its Clay County office. While remaining separate tax exempt entities, all Hillcrest affiliates share the same program and methods which result in homeless families moving to self-sufficiency. Hillcrest is a high-accountability program that provides rent-free, utility-free housing, a food pantry, life-skills counseling with direct supportive services (budgeting, nutrition, employment, parenting, and community living), health/medical/dental assessments, and professional services (mechanics, doctors, dentists, barbers, tutoring, education, holiday program, back to school program, GED) to homeless families, singles, youth and children. Households enter the program homeless and leave it self-sufficient, gaining/improving employment, reducing reliance on government assistance, improving self-worth & health, and attaining permanent housing of their choosing.

Impact Statement
Top 3 Accomplishments: 
  1. Provided housing, counseling, life-skills classes, supportive & direct services, and basic needs for 59 families (59 children & 139 adults). 
  2. Graduated 46 families to self sufficiency. 
  3. Homeless households served paid off & resolved $91,000 in debt & placed $116,000 in savings while in the Hillcrest program. 
Top 3 Goals: 
  1. To Provide housing, counseling, life-skills classes, supportive & direct services and basic needs for 63 families.
  2. To graduate 42 families to self sufficiency.
  3. To continue to drive donations & recruit volunteers for the EJC Hillcrest Thrift Store in Lee's Summit.
Needs Statement
  1. Volunteers for the Lee's Summit Thrift store.
  2. Donations for the Thrift Store. 
  3. Christmas Sponsors for Angel Tree/Hillcrest "Adopt-A-Family" program 
  4. Volunteer Plumber, Electrician & HVAC for ongoing needs
  5. Church Sponsors for 5-plex apartment units in Sugar Creek & apartments in Lee's Summit.
Service Categories
Homeless Shelters
Emergency Assistance (Food, Clothing, Cash)
Youth Development Programs
Areas of Service
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
MO - Clinton
KS - Johnson County
CEO/Executive Director/Board Chair Statement The Hillcrest affiliates have a governing board called the Mid-America board that is comprised of representatives from each affiliate. We have a great relationship with that board and they have done a wonderful job leading the overall direction of the organization. Scott, the Executive Director, has a tremendous handle on everything and has done a great job managing the growth with each affiliate. The director of the Eastern Jackson County affiliate comes to every board meeting and works hard to create strong lines of communication with the board. He does this by giving an affiliate director's report, which details vacancies, graduations, needs, and challenges. He also provides a report from the case manager that goes more in depth about the clients. As with any nonprofit, we are always looking for more contributions, but we have been blessed over the last few years in the fact that we have been fiscally sound enough to operate our program. We have a wonderful group of people that work hard every year on our annual gala, which has become an important fundraiser. The capital campaign for our new housing sites has created an endowment, which will continue to be increased, and will be used to help offset operating expenses. This will allow contributions from donors to go more towards direct programmatic expenses where they will feel a greater sense of impact. The biggest challenge facing our organization is helping more people. We have expanded our transitional housing services to new sites in Sugar Creek & Lee's Summit, and have established apartment units at these sites for our graduate housing as well. 
Description 3 month transitional housing program providing free apartment housing, professional services, life skills classes & direct supportive services, budget counseling & financial literacy training, and one-on-one case management counseling.
Category Housing, General/Other Transitional Housing
Population Served Homeless, , Adults
Short-Term Success Short-term success is determined by yearly graduation rate from the transitional housing program. Hillcrest defines short-term success as 66% of families participating in transitional housing will graduate the program. Graduate families must meet the criteria of: families must be gainfully employed, in a home of their choosing, and not receiving government support (TANF).
Long-Term Success Long-term success for the Transitional Housing Program is determined by yearly graduation rate, which is then tracked for a period of at least 5 years. Hillcrest defines long-term success as 80% of graduate families remaining self-sufficient for at least 5 years post-completion of the transitional housing program.
Program Success Monitored By Hillcrest measures client outcomes through an aftercare program, which includes a questionnaire, home visits, and annual contact. The Case Manager is responsible for ensuring families receive the appropriate counseling necessary while in the program, and sees that all families, when necessary, are matched with post-program counseling and aftercare classes.
Examples of Program Success Hillcrest has a proven track record of success. Of the families who have entered the transitional housing program, 66% have completed the program, with 95% achieving self-sufficiency. 80% of graduate families have maintained their self-sufficiency for at least 5 years. Hillcrest has achieved these successful numbers since its inception in 1976, at all Hillcrest facilities and affiliates. A 5-year Case Study is completed by the Case Manager every 5 years, to monitor graduate families and their successes. The Case Study also allows the Case Manager to gauge how successful certain methods of tracking are, and to fine-tune any methods that may need it.
Description Individuals/Households receive basic needs items & care including: work uniforms, food, transportation, health & dental care, eye glasses, clothing & thrift store vouchers, bus passes/gas cards, auto repair, legal assistance, rapid re-housing financial assistance, etc.
Category Housing, General/Other Transitional Housing
Population Served Homeless, ,
Short-Term Success Families will attend required weekly meetings in nutrition, parenting, employment, budgeting, life-skills, and case management. Each family will learn the skills necessary to provide healthy lifestyles and nutritious foods, and to teach their children how to maintain these skills as well. Families must attend these courses to be eligible for graduation of the program.
Long-Term Success Families will have learned how to provide healthful, nutritionally balanced meals to their children, and will pass on these skills to them as well. Families will have attended healthy living courses which will give them the ability to lead healthy lives, and to teach their children these healthy values as well. Examples of healthy values are: not smoking or quitting smoking, exercise benefits, nutrition. Graduate families will also have continued access to the basic needs pantry, including food, toiletries, and other general basic needs.
Program Success Monitored By With 66% of families in the transitional housing program completing the program, Hillcrest knows that at least 66% will leave the program with these basic needs skills, and will provide them access to the basic needs pantry for at least 5 years post-graduation. In addition, graduate families are given the option to continue attending the basic needs classes post-graduation, to further their knowledge of healthy living and nutrition. Even families who do not complete the transitional housing program have taken part in some of the basic needs program, having had access to the pantry, and attending a portion of the classes required. Hillcrest reaches a number greater than the 66% of graduate families in this way, serving a broader number of families through basic needs.
Examples of Program Success 66% of families graduate the transitional housing program, having been required to attend basic needs classes, and to utilize the basic needs pantry. In addition, families are given access to the nutritious choices in the basic needs pantry post-graduation, for up to 5 years. Families typically utilize this pantry access for a short period of time, while they establish their own homes, then utilize the skills they have learned to purchase basic needs items on their own, making healthy living choices.
Description Engage volunteers from local community in hands-on work with at-risk population.
Category Housing, General/Other Transitional Housing
Population Served Homeless, , Homeless
Short-Term Success Each year, a minimum of 18 families will receive one-on-one budget counseling with vounteers from the community. Every week, residents will be taught life-skills by volunteers from the community. Hillcrest will average one volunteer work group per month, annually, who will provide maintenance & upkeep facility services. Professional vounteers will provide a minimum of 13,000 hours of service, through hair-cuts, auto repair, legal work, medical & dental exams, and other professional services.
Long-Term Success Hillcrest will utilize a minimum of 500 volunteers from across the nation, who will work hands-on with resident families, and will provide work such as basic maintenance to facilities, upkeep of office, general office work, basic needs pantry stocking, and teaching life-skills classes to residents.
Program Success Monitored By Hillcrest maintains a minimum of 500 volunteers per year will serve the organization in one capacity or another, through annual scheduling of work groups, weekly scheduling of life-skills teachers, and weekly scheduling of budgeting sessions.
Examples of Program Success Volunteers are a vital source of success at Hillcrest, as we rely upon them to aid families in their journey to self-sufficiency. Without the weekly budget counselors & life-skills teachers, professional service volunteers, and work groups, Hillcrest would have to raise a much larger budget in order to provide these essential services to resident families. If you multiplied the number of volunteer hours per volunteer, by just minimum wage ($5.15), Hillcrest would have to raise an additional $66,950 to cover these services and other related expenses.
Description Families and individuals who have successfully completed the transitional housing program are eligible to be considered for placement in the Graduate Aftercare Housing Program. Apartment units owned by Hillcrest are offered to clients, with ongoing supportive services, for a $350 per month program occupancy fee, for a period of up to 18 months. This program allows graduates of the transitional housing program the opportunity to further build their savings & pay down more debt so they can maintain self-sufficiency. Households who have excessive barriers to permanent housing, including multiple evictions & massive debt loads are targeted for graduate housing upon completion of the transitional housing program, so they may achieve long term stability. These are not rental units, but are longer term transitional units. 
Program Budget $100,000.00
Category Housing, General/Other Transitional Housing
Population Served Homeless, ,
Short-Term Success Families & individuals will retire 25-75% of their total debt load, and build a savings equal to 3 months total living expenses.
Long-Term Success Families and individuals will exit the aftercare program with an established savings of 3-6 months living expenses, will have retired 50-100% of their debt, & have full-time employment, with the ability to maintain housing at fair market rent.
Program Success Monitored By Families & individuals meet bi-weekly with an on-site case manager, to evaluate ongoing budgeting, life-skills, and counselings needs, to assess barriers and how to overcome them. Clients are tracked through a variety of measures, including data in MAAC Link, client level data in hard files, surveys, and case notes.
Examples of Program Success

In its first year of implementation, the Aftercare Program has already seen many successes. 90% of those having exited the program met all goals, successfully transitioning to rental housing at fair market rent. Of the remaining 10%, all of those clients still met 50-75% of their goals, and transitioned to housing of their own choosing, successfully breaking the homeless cycle.


The Hillcrest Thrift Store in Lee's Summit receives donated items, to re-sell to raise funds in support of the transitional housing program. This program is primarily staffed by volunteers, with some paid staff. The store provides vouchers to current & graduate clients of the Hillcrest transitional housing program, to provide them at no cost with basic clothing & household items.

Category Housing, General/Other Transitional Housing
Population Served General/Unspecified, ,
Short-Term Success  The short term goal of the thrift stores is to provide for the immediate clothing & household good needs of the homeless clients in the transitional housing program, and to provide an outlet for volunteer services, and provide a resource to the community to recycle gently used goods, reducing the amount of goods entering the landfill. 
Long-Term Success  The long term goal of the thrift stores is to provide for the ongoing financial needs of the transitional housing program, supplementing funds raised through charitable gifts, and to provide for the basic clothing & household item needs of program clients.
Program Success Monitored By  The success of the thrift stores is measured utilizing annual budget vs. actuals in terms of income & expenses, to ensure funds are being raised as projected to support the transitional housing program, and ensure expenses are appropriate & necessary. 
Examples of Program Success If the stores meet or exceed income projections, stay at or below projected expenses, and provide free goods to homeless clients, the program is successful.
CEO Comments Hillcrest continues to succeed in its goal to successfully move 2 out of every 3 families housed from homelessness to self-sufficiency through the Transitional Housing Program, with 95% maintaining self-sufficiency for at least 5 years. This has become a proven formula for our program and has proven to be repeatable in new affiliates following the original Hillcrest model.
Executive Director/CEO
Executive Director Mr. Scott A. Cooper
Term Start June 1995
Experience Scott Cooper began serving as Executive Director of Hillcrest Transitional Housing and its affiliates in June 1995. Scott and his family live on their farm in Kearney, MO. Scott enjoys serving in capacities beyond Hillcrest, including leading mission trips to Central America. He has served as President of Clay County Habitat for Humanity Board, President of the Liberty Lions Club, President of the Liberty Sertoma Club, and as a member of the Liberty Chamber Board and Independence Rotary. He is a current board member & incoming Chair of the Leawood Rotary Club. Scott is a graduate of William Jewell College with a degree in biology and communication. He also studied Spanish in Spain & Costa Rica, which is helpful on his mission trips. As Executive Director, Scott has been instrumental in overseeing the expansion of Hillcrest Transitional Housing into Platte, Eastern Jackson, Wyandotte, Johnson & Buchanan Counties, and looks forward to continued growth of the program to other communities. In 2004 he was awarded the Stuart Whitney Award for advocacy for homeless families in Kansas City.
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Senior Staff
Title Director, Eastern Jackson County
Experience/Biography Cotton Sivils serves as Director of the Eastern Jackson County Hillcrest Affiliate. He attended the University of Missouri-Columbia, earning a Bachelor of Science degree. He, his wife Carol, and their children Preston & Summer live in the Kansas City Area. "My goals coincide with the overall Hillcrest goal of moving families to self-sufficiency. My immediate goal is to get our building painted and our mortgage paid off."
Title Case Manager
Experience/Biography Luann has been involved with the social service sector for many years, Her past experience includes employment with the Family Literacy Center, Community Services League, and the Bi-County United Way of Cass & Jackson, Inc..
Title Case Manager
Title Director of Resource Development
Paid Full-Time Staff 8
Paid Part-Time Staff 8
Volunteers 1000
Paid Contractors 0
Retention Rate 100%
Staff Diversity (Ethnicity)
Caucasian 100
Staff Diversity (Gender)
Female 11
Male 5
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Hillcrest Transitional Housing collaborates with its sister affiliates (MidAmerica, Wyandotte/Johnson, & Buchanan Counties) to provide transitional housing, rapid re-housing & supportive services to homeless & needy households throughout the greater Kansas City metro & beyond, regardless of geographic origination, to ensure clients gain housing & stability. This collaboration ensures best practices & shared standards of care, so clients are placed in housing & provided services most appropriate for their individual needs.
Stuart Whitney Award for Advocacy - Scott Cooper, Executive DirectorHomeless Services Coalition of Greater Kansas City2004
Best Practices in Transitional Housing - Hillcrest Transitional HousingNational Alliance to End Homelessness1998
Liberty, Missouri Martin Luther King, Jr. Outstanding Public Service Award - Scott Cooper, Executive DirectorLiberty, Missouri Martin Luther King, Jr. Committee2006
Government Licenses
Is your organization licensed by the government? No
CEO Comments

Hillcrest Transitional Housing is on more stable footing than it ever has been before, and this is largely due to a dedicated staff & board that are passionate about their work and on the same page about our goals, vision, and direction.

Board Chair
Board Chair Ms. Barbara Martin
Company Affiliation University of Central Missouri
Term Jan 2017 to Dec 2019
Board Members
Mr. Jimmy Brummett
Ms. Kelli Buckner Community Volunteer
Mr. Keith Fenwick First Community Bank
Mr. Charley Fleenor Bordner Installation Group, Inc.
Ms. Lisa Hodson GEHA
Mr. George Kapke Kapke, Willerth LLC
Mr. J. Scott King Attorney at Law
Ms. Barbara Martin University of Central Missouri
Ken Woodruff Community Volunteer
Mr. Tony Yarbrough Central Bank of the Midwest
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 10
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 7
Female 3
Unspecified 0
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 90%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 6
Standing Committees
Communications / Promotion / Publicity / Public Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Human Resources / Personnel
CEO Comments Hillcrest Transitional Housing is on more stable footing than it ever has been before, and this is largely due to a dedicated staff & board that are passionate about their work and on the same page about our goals, vision, and direction.
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $972,383
Projected Expenses $972,383
Endowment Value $5,416
Spending Policy Income Only
IRS Letter of Exemption
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using the IRS Form 990.
  • Foundation/corporate line item may include contributions from individuals and government sources. 
Detailed Financials
Expense Allocation
Fiscal Year201520142013
Program Expense$478,523$469,499$390,638
Administration Expense$42,982$44,386$29,731
Fundraising Expense$64,780$78,475$63,756
Payments to Affiliates--$0--
Total Revenue/Total Expenses1.881.631.46
Program Expense/Total Expenses82%79%81%
Fundraising Expense/Contributed Revenue10%15%14%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$2,773,997$2,482,051$2,351,000
Current Assets$613,905$269,481$237,760
Long-Term Liabilities$249,799$473,785$713,747
Current Liabilities$0$0$0
Total Net Assets$2,524,198$2,008,266$1,637,253
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities------
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets9%19%30%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountIndividual Donor $200,000City of Independence $28,733 --
Second Highest Funding Source & Dollar AmountGreater Kansas City Community Foundation $17,850Individual Donor $20,000 --
Third Highest Funding Source & Dollar AmountIndividual Donor $17,431Individual Donor $20,000 --
Capital Campaign
Currently in a Capital Campaign? Yes
Campaign Purpose The current campaign will construct a new counseling center with transitional housing units in Lee's Summit, MO.
Goal $750,000.00
Dates Jan 2016 to Dec 2017
Amount Raised to Date $700,000.00 as of Apr 2017
Capital Campaign Anticipated in Next 5 Years No
Organization Comments As a grassroots, primarily privately funded program Hillcrest has always depended upon community support and the community has always provided. We are financially sound and stable as our track record illustrates. Although Hillcrest maintains a strong reserve fund, it becomes more imperative the larger we become that attention be given to establishing a larger endowment. This process has begun at the Eastern Jackson County affiliate.
Organization Name Hillcrest Ministries of Eastern Jackson County
Address 401 North Spring Street
PO Box 408
Independence, MO 64051
Primary Phone (816) 4610468
Contact Email info@hillcrestkc.org
CEO/Executive Director Mr. Scott A. Cooper
Board Chair Ms. Barbara Martin
Board Chair Company Affiliation University of Central Missouri
Year of Incorporation 1998