TFI Family Services, Inc.
618 Commercial Street
P.O. Box 2224
Emporia KS 66801
Web and Phone Contact
Telephone (800) 279-9914
Mission Statement

Devoted to the Strength of Family.

Leadership
CEO/Executive Director Mr. Michael Patrick MSW
Board Chair Dr. Teresa Clounch Ed.D.
Board Chair Company Affiliation Associate Dean of Students and Director of Residence Life, Baker University
History and Background
Year of Incorporation 1965
Former Names
The Farm, Inc
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement

Devoted to the Strength of Family.

Background Statement
CELEBRATING 50 YEARS OF CARING
 
Doing what is best for families and children has been paramount since TFI Family Services, Inc. was founded 50 years ago on a farmstead in east-central Kansas. From those roots, TFI has become the largest sponsor of licensed resource foster care families in Kansas, with approximately 700 licensed foster care homes. TFI has service locations throughout the state of Kansas and child placing agency licenses in Nebraska, Oklahoma, Texas and Missouri. Through its licensed foster care homes, TFI provided homes for 2,291 children in FY2013.  
 
In every situation possible, TFI’s goal is to assist in developing a strong family unit. The organization provides various programs and services to help strengthen families, including their Visitation and Exchange Centers.
 
TFI's greatest goal is safety for children.
Impact Statement
TFI Family Services, Inc. has grown from its roots as as a rural day camp established in 1965 to a multi-state child welfare organization that leads the state of Kansas with approximately 700 licensed foster care homes. TFI is also nationally known for our case management model and software programs.
 
In Fiscal Year Ending June 30, 2014, TFI served 2,029 children through placements in TFI sponsored foster care homes.
 
In 2014, TFI embarked on another collaboration with EmberHope, Inc., a child welfare and behavioral health provider.  Together we created Nonprofit Solutions, Inc.  This new agency supports administrative functions for both TFI and EmberHope with the plan to offer services to other non-profits nationwide in the coming year.  
 
TFI Family Services, Inc. will continue to lead in exceeding expected standards within our foster care and adoptive services, as well as other services we provide within Kansas, Oklahoma, and Nebraska to assure the quality of care given to our families and children: behavioral health, counseling, support and education, Visitation and Exchange Centers, PS-MAPP Training,  JJA Provider, and Affiliate Services for CDDOs.
 
 
Needs Statement
  1. Every child deserves the chance to have a safe place to call home, to know the joys of a normal childhood, to experience and participate in the normal everyday activities of growing up.  Your support can provide flex funds for opportunities that every child should have.  These type of  funds provide what most of us take for granted - camp fees, a musical instrument and music lessons, athletic fees and equipment, enrichment class tuition, yearbooks, prom dresses, medical expenses not covered by Medicaid. These are the types of things that give children in foster care sense of normalcy in their lives.
  2. Furnishings and needs for our independent living program(s) and child/parent visitation rooms.
  3. Upgrades of computer hardware and software, an ongoing need to keep us functioning at a level that best allows us to meet the needs of the children and families we serve. 
  4. Transportation fund. A great need for children in foster care is to have the availability of consistent and reliable transportation for therapy/counseling appointments, visitation with their biological parents, court appearances and more when foster parents are unable to provide transportation.
  5. Volunteers (special fund raising events, foster parent appreciation picnics and retreats, holiday parties)
Service Categories
Children's and Youth Services
Foster Care
Adoption
Areas of Service
KS
KS - Wyandotte County
KS - Johnson County
NE
OK
KS - Franklin County
KS - Lawrence
TX
CEO/Executive Director/Board Chair Statement

During TFI Family Services’ 50 year history, the employees have conquered many challenges in order to fulfill our mission, Devoted to the Strength of Family. TFI leads the state of Kansas in foster care home sponsorship. We have proven to be an agency that is visionary, adaptive, and innovative in providing services to the children and families in the State of Kansas. TFI continues to place the development of partnerships as a priority with all stakeholders in the arena of child welfare. Working together is a basic common program model that ensures the success for the children and families we serve, as well as the financial stability of the organization. Our proactive community relationships assist us in providing the needed services for the children and families in their local communities. TFI has grown over the past few years by expanding our ability to serve children and families through opening offices in Oklahoma, Texas and Nebraska. Meanwhile, our Kansas state wide family foster home sponsorship has soared to over 700 foster care families. This is due to the hard work of our TFI dedicated professional employees.  Please take the time to review our website (www.tfifamilyservices.org) to truly understand how TFI Family Services, Inc. has become an important thread in the fabric of the child welfare profession. We are an organization who truly works towards a mission of being Devoted to the Strength of Family.

Programs
Description The foster care program develops a safe home in a family setting for children in out of home care.
Category Human Services, General/Other Foster Care
Population Served Children and Youth (0 - 19 years), ,
Short-Term Success Short-term success is achieved each time TFI staff is able to find safe, nurturing home for a child in foster care. This home can be through on of TFI's sponsored foster care homes or through independent living services. 
Long-Term Success Through helping the children, we also are helping show them the skills they will need to become responsible, caring adults and, we hope, better parents to their own children.
Program Success Monitored By Our training and data services department has created and honed a remarkable program that can provide current in-depth or general information of any sort pertaining to our clientèle. We have also developed an innovative software program called Every Child a Priority (ECAP) which provides the valued service of matching children in foster care to foster parents, according to the children's needs and the foster parents' abilities. Research conducted by the University of Kansas School of Social Welfare has found that this software program has significanlty reduced the number of moves for children in foster care and reduced the time it takes for such children to reach premanency.
Examples of Program Success TFI sponsors the largest number of licensed foster homes of any agency in the state. This success in building a base of exceptional foster homes is directly related to the way TFI staff trains and treats its foster families. We provide on-call foster care workers 24 hours a day, free ongoing training to maintain licensing, foster parent liability insurance, respite care, and other services that prove TFI values its foster families and what they do for the children.
Description TRAIL is the Independent Living Program of Pathway Family Services, Inc. (non-profit), a member of the TFI Family of Companies.  TRAIL provides actual independent living learning environments in Kansas City, Topeka and Wichita, KS with various levels of adult supervision to support a smoother trasition for youth as they prepare for adulthood. TRAIL offers both a single site apartment transitional living program with on-site adult access/supervision and a community reintegration program with weekly adult supervision.
Category Housing, General/Other Transitional Housing
Population Served Adolescents Only (13-19 years), ,
Short-Term Success

Short-term successes include goals such as passing a test in regard to their GED or High School classes, offers for a first job, planning a meal and cooking it on their own, or use public transportation without guidance.  Small successes are celebrated each day from a youth being able to do their laundry on their own or to a youth budgeting to go grocery shopping and still having money left over.  

Long-Term Success

Young adults participating in a TRAIL Independent Living Program is successful when they have met four of five established goals.  The goals include:  Complete high school or obtain GED; save a month's worth of living expenses; Be employed for at least 30 continuous days; develop an approved plan to live self-sufficiently; Identify a (mentor) in the community that youth can rely on for guidance.  

Program Success Monitored By

The organizations Information Management Department has created and honed a remarkable program for use in monitoring program success. This system provides current in-depth and/or general information pertaining to the TRAIL Independent Living Program in total or specific to a youth participating in the program.  The program monitors referrals to the program, the youth admitted, and the youth discharged.  The database will monitor services that the youth are connected to in the community as well as individual accomplishments.

Examples of Program Success
Anthony entered the TRAIL program and like many youth in the TRAIL program, he had his fair share of independent living challenges. Anthony worked hard to finish his Senior year even though he was low on credits. He worked full-time in the summer and found a part-time job when school started in the fall.  He saved money in his TRAIL savings account. When Anthony advanced and moved to a Community Integration Program (CIP) apartment, he allowed the challenges of independence to get the best of him. He was failing classes and skipping school, he made poor choices in friends; he stopped saving money; and he avoided TRAIL staff.  Anthony finally contacted the TRAIL office and met with the IL Specialist and his probation officer.   He was allowed a second chance. He began attending school regularly and passed his classes for his diploma. He completed all necessary requirements for TRAIL and after completing his FAFSA, Anthony applied for college at a local university.  
Description The Center provides supervised parenting visits and monitored exchanges for custodial parents and non-residential parents and family members.
Category Human Services, General/Other Children & Youth Services
Population Served Children and Youth (0 - 19 years), ,
Short-Term Success Each time parents and children meet and interact under pleasant, non-threatening circumstances, we can see that the Visitation and Exchange Center has succeeded and is serving its intended purpose. TFI considers this program to be a vital service to children and families, voluntarily offered and primarily financed by the agency. This progarm offers families a way for children to see their non-residential parent while going through difficult times, such as court proceedings, domestic or family violence, substance abuse, etc.  Many of our parents recognize a child's wishes to spend time with the other parent, but are uncomfortable about leaving their child alone or having personal encounters with them.  Most of these children would otherwise only have access to their parent through high-risk circumstances or not at all.
Long-Term Success
Families usually enter the program during a time of crissis but leave the program with a parenting plan or agreement in place.  The pgoram allows families to take time to create workable solutions, which is reflected by the low recidivism rate for the program.
 
The visiting parent arrives first to check in with staff/security, then the children are dropped off by the residential parent.  This way we can check the parent for signs of aggression, batterer behaviors, drugs/alcohol, before they are with the child. Children are never waiting without a parent - or waiting for a parent who does not show up. 
 
By providing the safety and security children need, they experience less stress, have less cause for "acting out" in school or other settings, and in general have a better quality of life. The adults, too, benefit from avoiding the upsets that bitter custody exchanges have been known to provoke.
Program Success Monitored By
The primary goal of the VEC is safety, both physically and emotionally for all parties involved.  The program measures safety based on interventions from on-duty security, additional law enforcement involvement, and tracking critical incidents.  The program has successfully de-escalated concerns and has gone without a security critical incident for over 4 years.
 
Additional program goals include improving parenting skills and increasing positive attachment between parent and child.  VEC staff undergo continuous training and education to facilitate positive parenting time with families.  The VEC undergoes quarterly program audits to monitor goals and outcomes, ensure compliance with regulations and best practice service delivery.  The program is also subjected to annual reviews from the Office of the Kansas Governor and Attorney General for compliance with program guidelines and fiscal management.  Client satisfaction surveys are sent on a monthly basis.
Examples of Program Success
A family was receiving supervised visits for several months and around the holidays the child referred to his father as 'dad' for the first time in his life.  The dad held back tears and the moment was truly joyous for staff as well to see the work at the VEC pay off.
 
A mother struggled with parenting skills and limited emotional pateince to the point she had broken several bones in her child's body by frustration or abusive discipline. Supervised visitation has incorporated parenting skills and she consistently demonstrates increased knowledge in parenting and coping skills.  The father has expressed several positive remarks about the child's well-being while with their father but not exacerbating the family situation by them having contact with each other as they did with unsuprvised visits.
 
The VEC program has grown from one service location to three based on the program's success and value to the community.
CEO Comments TFI Family Services, Inc. manages all of its programs through outcome-based measurements. The organization made the commitment to management by outcomes in fiscal year 2000. TFI has the capability to provide reports about the services children are receiving on a daily basis giving management tools to regularly monitor services and outcomes.
Executive Director/CEO
Executive Director Mr. Michael Patrick MSW
Term Start July 2011
Experience

Mike Patrick took the helm of TFI Family Services, Inc. in July 2011 as Chief Executive Officer. He looks forward to bringing to the table new innovations, technologies and evidence-based practices, which will continue to improve TFI’s child welfare service delivery system. As CEO, he leads one of the  largest child welfare agencies in the State of Kansas. Mike has been with TFI since 2000 and previously served as Chief Information Officer and President of Operations. Mike has been instrumental in the acquisition of regional child welfare contracts within Kansas’ privatized child welfare system and has instilled a “management by outcomes” model throughout the organization. Mike’s career in child welfare began 25 years ago providing shelter services in northeast Kansas. He graduated from Washburn University with a Bachelor of Arts degree in Psychology and Corrections in 1986 and from Kansas University with a Master’s Degree in Social Welfare Administration in 1999.

Co-CEO/Executive Director
Term Start
Compensation Last Year
Former CEOs
NameTerm
Maxine Johnson June 1965 - Apr 1985
Ms. Peggy S. Martin LMSWApr 1985 - June 2011
Senior Staff
Title Reintegration Director, Region 3
Experience/Biography Shirley Dwyer has been with TFI Family Services, Inc. since 2003, and currently holds the position of Director of Reintegration Services for SRS Region 3. She administers and manages Reintegration/Foster Care/Adoption state contract covering 24 counties in Kansas, supervising four managers and more than 180 supervisors and direct staff, and providing services to more than 1200 children and their families. She administers activities including development of procedures, trainings, oversight of outcomes, development of department protocols, and liaison activities between SRS and other community partners. She is part of the Executive Team and the Chair of the Leadership Team. Prior to working with TFI, Shirley had experience working in a variety of social work positions for different organizations. Shirley has a Bachelor of Arts in Social Work from Wichita State University and a Master of Social Work from the University of Kansas.
Title
Title
Title
Title
Staff
Paid Full-Time Staff 133
Volunteers 0
Retention Rate 46%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy No
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations

TFI actively collaborates on an ongoing basis with other child welfare, community development disability organizations, community mental health centers, universities, judicial branches, state agencies, community groups, and churches to either help develop or improve community resources in its various service and office locations. These activities ranges from, but are not limited to, grants or requests for proposals, recruitment of foster and adoptive parents, training workshops, exchange programs, family support groups, and consultation.

Affiliations
AffiliationYear
Alliance for Children and Families - Member2010
Chamber of Commerce2011
Council of Accreditation of Child and Family Services, Inc.2008
External Assessment and Accreditations
Assessment/AccreditationYear
Council on Accreditation (COA) [for Children and Family Services] - Accreditation2005
Council on Accreditation (COA) [for Children and Family Services] - Accreditation2008
Awards
Award/RecognitionOrganizationYear
Agency of the YearKansas Foster and Adoptive Families, Inc.2001
Agency of the YearKansas Foster and Adoptive Families, Inc.2002
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments
A seven-member board of directors comprised of a wide array of community professionals governs TFI Family Services. Members meet on a bi-monthly basis to set direction and priorities for the organization. In addition, there are four board committees that meet monthly to address specific areas respective to each members area of specialty. They include Finance, Program, Quality Assurance, Fundraising and Public Relations/Development. The daily operations of the organization are accomplished by a committed team of professionals who have a comprehensive knowledge of child welfare and specialize in a variety of management areas. The senior management team includes the CEO, President of Administrative Services, CFO, and COO. TFI Family Services Inc. prides itself for assembling one of the strongest and most capable child welfare organizations at all levels of management.
Board Chair
Board Chair Dr. Teresa Clounch Ed.D.
Company Affiliation Associate Dean of Students and Director of Residence Life, Baker University
Term July 2005 to June 2015
Board Members
NameAffiliation
Ms. Rae A. Anderson ICF International
Dr. Teresa Clounch Ed.D.Associate Dean of Student Development, Baker University
Mr. James Kaup Attorney at Law, Kaup and Schultz
Ms. Amy Klotz
Mr. Phil Ritchey Dynamic Advisors Group
Mr. Benjamin Tenpenny Vice President, Commercial Lender, Capital City Bank
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 5
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 3
Female 3
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 86%
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 0%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 6
Standing Committees
Advisory Board / Advisory Council
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Finance
Program / Program Planning
Volunteer
Audit, Compliance and Controls
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
CEO Comments A seven-member board of directors comprised of a wide array of community professionals governs TFI Family Services, Inc.. Members meet on a bi-monthly basis to set direction and priorities for the agency. In addition, there are four board committees that meet monthly to address specific areas respective to each members area of specialty. They include Finance/Audit, Business Development, Program, Quality Assurance, and Compensation. The daily operations of the agency are accomplished by a committed team of professionals who have a comprehensive knowledge of child welfare and specialize in a variety of management areas. The senior management team includes the Chief Executive Officer, President, Chief Financial Officer/CFO, and Chief Operations Officer/COO. TFI Family Services, Inc. prides itself for assembling one of the strongest and most capable child welfare organizations at all levels of management.
Financials
Fiscal Year Start July 01, 2014
Fiscal Year End June 30, 2015
Projected Revenue $21,900,000
Projected Expenses $24,800,000
Form 990s
2014 TFI 990
2013 TFI 990
2012 TFI 990
2011 TFI 990
2010 TFI 990
2009 TFI 990
2008 TFI 990
Audit Documents
Foundation Comments
  • FYE 6/30/2014, 2013, 2012:  Financial data reported using IRS Form 990.  
  • Foundation/corporate revenue line item may include contributions from individuals. 
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
$63,186$17,288$1,173,469
Government Contributions$267,132$973,746$0
Federal----$0
State----$0
Local----$0
Unspecified$267,132$973,746$0
Individual Contributions----$0
$0$0$0
$2,055,097$55,435,808$53,851,457
Investment Income, Net of Losses$31,297$13,632$37,243
Membership Dues$0$0$0
Special Events$0$57,377$0
Revenue In-Kind$0$0$0
Other$178,340$4,254,012$183,913
Expense Allocation
Fiscal Year201420132012
Program Expense$20,911,510$46,128,358$50,305,163
Administration Expense$4,101,050$4,362,748$3,364,152
Fundraising Expense$0$0$0
Payments to Affiliates----$0
Total Revenue/Total Expenses0.101.201.03
Program Expense/Total Expenses84%91%94%
Fundraising Expense/Contributed Revenue0%0%0%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$29,281,267$38,169,126$31,685,266
Current Assets$17,068,032$31,932,726$15,929,627
Long-Term Liabilities$4,610,531$1,156,084$4,659,568
Current Liabilities$2,304,945$3,642,598$3,916,011
Total Net Assets$22,365,791$33,370,444$23,109,687
Short-Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities7.408.774.07
Long-Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets16%3%15%
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar AmountFlint Hills Youth Charitable Association $30,000 --DCF $51,384,000
Second Highest Funding Source & Dollar Amount -- --KU KIPP Grant $757,000
Third Highest Funding Source & Dollar Amount -- --Medicaid $631,000
Capital Campaign
Currently in a Capital Campaign? No
Amount Raised to Date $0.00 as of 2008
Capital Campaign Anticipated in Next 5 Years No
Organization Comments TFI Family Services understands that to be successful, it must blend the concepts of best child welfare practices along with sound business principles. The organization realizes that it must strive to provide programs to address a range of issues by efficiently and successfully managing the resources it has been provided. It remains a faithful steward of the public and private funds that are entrusted to it and continues to seek creative solutions to meet the individual needs of the families and children it serves. TFI Family Services' ability to pay its bills within 30 days, and the recently secured credit line of $1,000,000, demonstrates this commitment to financial responsibility. While it is the intention to never have to access these funds, it is a safety net that will ensure the continued provision of quality care to the families and children TFI serves.
Organization Name TFI Family Services, Inc.
Address 618 Commercial Street
P.O. Box 2224
Emporia, KS 66801
Primary Phone (800) 279-9914
CEO/Executive Director Mr. Michael Patrick MSW
Board Chair Dr. Teresa Clounch Ed.D.
Board Chair Company Affiliation Associate Dean of Students and Director of Residence Life, Baker University
Year of Incorporation 1965
Former Names
The Farm, Inc