Spay and Neuter Kansas City
1116 E 59th
Kansas City MO 64110
Our Street Team in Action

Web and Phone Contact
Telephone (816) 353-0940
Mission Statement
Mission: Our mission is to decrease pet homelessness, increase pet retention and improve the quality of life for pets through education and supportive services for families in need.
 
Vision Statement We educate and assist families to improve their pet’s quality of life, increase the animal-human-bond, and make long term positive impacts in our community and animal welfare.
 
Philosophy Statement We pride ourselves in acknowledging our diverse community with a nonjudgmental and compassionate approach. Our programs target families who need assistance with education, wellness, and resources to help their pets live a long, healthy, and happy life.
 
Position Statement Spay and Neuter Kansas City is the only targeted spay/neuter program in the Greater Kansas City area working to help all families in need regardless of financial means. Our unique approach is to provide exceptional customer service and high standards of care through commitment to our core values.
 
Core Values:
  • Education – Our team members support our community by sharing our knowledge, educating those in need with a non-judgmental and compassionate attitude.
  • Commitment towards Mission/Goals – Our team practices good stewardship of our limited resources, takes ownership of organization, gains trust from our community through transparency and supports community partnerships.
  • Accountability – We deliver highest standards of customer service and quality of work. We support growth and excellence through proactive self-improvement.
  • Supporting a Rewarding Work Environment – SNKC employs team members who are motivated to support and embrace change and growth. We value each other’s contributions to our mission, respect each other, and are honest and humble. We work to create a welcoming atmosphere to all.
  • Teamwork – We inspire a family spirit by truly caring for each other, and strive to create an enjoyable fun work place through a positive, friendly, and supporting attitude towards each other and our day to day activities.
Leadership
CEO/Executive Director Mrs. Michelle Dormady Rivera
Board Chair Nick Langley
Board Chair Company Affiliation
History and Background
Year of Incorporation 2002
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
Mission: Our mission is to decrease pet homelessness, increase pet retention and improve the quality of life for pets through education and supportive services for families in need.
 
Vision Statement We educate and assist families to improve their pet’s quality of life, increase the animal-human-bond, and make long term positive impacts in our community and animal welfare.
 
Philosophy Statement We pride ourselves in acknowledging our diverse community with a nonjudgmental and compassionate approach. Our programs target families who need assistance with education, wellness, and resources to help their pets live a long, healthy, and happy life.
 
Position Statement Spay and Neuter Kansas City is the only targeted spay/neuter program in the Greater Kansas City area working to help all families in need regardless of financial means. Our unique approach is to provide exceptional customer service and high standards of care through commitment to our core values.
 
Core Values:
  • Education – Our team members support our community by sharing our knowledge, educating those in need with a non-judgmental and compassionate attitude.
  • Commitment towards Mission/Goals – Our team practices good stewardship of our limited resources, takes ownership of organization, gains trust from our community through transparency and supports community partnerships.
  • Accountability – We deliver highest standards of customer service and quality of work. We support growth and excellence through proactive self-improvement.
  • Supporting a Rewarding Work Environment – SNKC employs team members who are motivated to support and embrace change and growth. We value each other’s contributions to our mission, respect each other, and are honest and humble. We work to create a welcoming atmosphere to all.
  • Teamwork – We inspire a family spirit by truly caring for each other, and strive to create an enjoyable fun work place through a positive, friendly, and supporting attitude towards each other and our day to day activities.
Background Statement Spay and Neuter Kansas City (SNKC) is a 501(c)(3) organization, formed in 2002. We started out by simply referring spay/neuter appointments to private practice veterinarians dedicated to the concept of providing low-cost spay and neuter services for those with financial need. SNKC raised funds to pay private veterinarians for surgery for pet owners who otherwise could not afford to have their pets neutered.

SNKC also began working closely with the Kansas City Animal Control Department, which helped identified the geographic areas of the city that produce nearly 80% of animal control calls. These areas tend to be the lower-income areas of the city. SNKC targets these troubled areas in its marketing efforts. SNKC's approach of targeting pet overpopulation in lower-income, trouble-prone areas, screening clients based on their income, and working with the local animal control departments and local veterinarians is an approach that has been successful in several other cities across the United States, and should prove successful in Kansas City as well.

In 2006, SNKC hired staff to start providing spay and neuter services at our temporary midtown location. The Pet Outreach Program was formed, volunteers were recruited and SNKC performed nearly 6,000 surgeries in just one year.

In 2009, SNKC started a capital campaign and moved into a newly remolded building at the corner of 59th and Troost. Their services expanded to offer preventative and wellness clinics for lower income pet owners and increased services through the Pet Outreach Program.
 
In 2016 SNKC opened a second location in Kansas City, Kansas, which is an underserved area in desperate need of such services.  

WHAT MAKES US DIFFERENT: Spay & Neuter Kansas City is committed to making a difference by: providing our services for pet owners who demonstrate financial need, not turning away any pet owners because of their inability to pay, promoting responsible pet ownership through our Outreach Program, using donor dollars for delivery of services to the public.
Impact Statement

SNKC is the largest and only targeted spay and neuter program in Kansas City using a geographic information system to zero in on several neighborhoods with a higher number of animal control calls and we are providing low or no cost spay neuter procedures to these pet owners.

In 2016 we accomplished:

  • Opening a second location in Kansas City, KS and serving over 3,000 pets in our first year.  
  • Hired 5 additional bilingual staff members to help increase awareness in our predominately Spanish speaking communities. 
  • Distributed over 25 tons of pet food to needy families in our community. 
  • Served over 23,000 pets between both clinics. 

Therefore, it is our mission to target animals at high-risk of contributing to pet overpopulation. This is done by targeting areas that are known to have a higher percentage of animals with outdoor privileges that tend to roam the streets of Kansas City unaltered.

SNKC will spay and neuter over 10,000 pets for pet owners who could not otherwise afford to do so in 2016. We saw over 6,000 pets in our Wellness Vaccination clinics last year. Our Families Better Together Outreach Program reached over 5,000 pets through education and resources this year with a mission to help keep pets in their homes with the owners who love them.

Our 2017 Goals:

  • We are on track to perform over 10,000 spay and neuter surgeries.
  • We are working to increase Private Veterinary Clinic participation implementing
    a city wide TNR (Trap, Neuter and Return) program to address the feral cat issues of our community. 
  • Building strong and better relationships with animal control agencies to help increase public awareness of our resources and using those agencies to be our advocates in the field. 
Needs Statement
SNKC's most pressing needs are just like any other non profit and include:
  • Increased public awareness
  • Increased monetary donor support
  • Volunteers to assist in clinic as well as fundraising, special events, and offsite programs. 
 
Nearly 74% of our revenue does come from program services leaving us with over $400,000 that must be raised every year in order to ensure no pet is turned away.  
Service Categories
Veterinary Services
Animal Protection & Welfare
Disaster Preparedness and Relief Service
Areas of Service
MO
KS
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
Our target areas include those areas in which have a higher incident of animal control calls or impounds.  These are all lower income areas of the Greater Kansas City and include over 30 zip codes. 
CEO/Executive Director/Board Chair Statement

I worked for a local KC animal shelter that euthanized animals daily to make room for more animals coming in the back door. This was not an acceptable way to run a humane society so I left and started SNKC on my own. That was nearly 16 years ago. At that time there were no public mass sterilization programs in the Kansas City area and over 25,000 homeless pets were being killed in our area shelters every single year.

Since then SNKC has provided over 80,000 low- or no-cost spay/neuter surgeries for low-income pet owners of Kansas City. SNKC's efforts have contributed to a reduction in animal control impounds and we share in the successes of the community and other programs contributing to reaching a 90% live release rate from all community shelters.

One of the most important things that has helped us reach the pets most in need is that we don’t wait for the pet owners to call us; we find them. Our Street Team staff and volunteers take to the streets and talk to pet owners about our services and assist in not only improving the pet’s quality of life but hoping to deter any and all future animal control calls to that home.

Clearly, spaying and neutering addresses one of the basic causes of pet homelessness. There is no doubt we are having a measurable impact on the number of unwanted pets entering our shelters and the number euthanized each year. At the same time, thousands of pets continue to be given up each year by their owners – often by people who love them and who are devastated at having to take that step. Why? Usually for the same reason they could not get their pet spayed or neutered – poverty.

While we cannot change poverty in our community, we can have a significant impact on this second cause of pet overpopulation. Our expanded Families Better Together ™ program is designed to provide the education, wellness, and resources for pet owners in the most underserved areas of Kansas City, directly focusing on those most likely to be at risk of having to give up their pets.

While your financial support continues to fund our low-cost spay and neuter services, know that it also helps to reduce shelter intake and pet homelessness by keeping pets in their homes -- with the owners who love them.
 
Michelle Rivera,
Executive Director 
Programs
Description
Our primary focus is to promote spay and neutering as a means to decrease pet homelessness. We do this by targeting animals that are at high-risk of entering the shelter system and providing their spay and neuter services at low-cost or free. Our clinics performs nearly 10,000 spay and neuter surgeries every year. 
 
We have 2 clinics, one in Missouri and one in Kansas City, Kansas. 
Category Animal-Related, General/Other Veterinary Services
Population Served General/Unspecified, ,
Short-Term Success By preventing unnecessary litters, we will decrease the number of animals entering our shelters and the homeless and dangerous animals roaming our neighborhoods.
Long-Term Success Spaying or neutering a pet and preventing unwanted litters is the most effective solution to decreasing pet homelessness. Applying this solution and targeting the animal population that is at higher-risk of contributing to pet homelessness shows favorable results in reducing the surplus of unwanted pets.
Program Success Monitored By We work closely with animal control and other local shelters to monitor their intake statistics. Our program is modeled after other successful clinics throughout the United States.
Examples of Program Success The spay and neuter clinics are held once a month and are targeted only to those owning animals at high-risk.
Description
Spay and Neuter Kansas City travels to various parts of the city and surrounding areas to provide low-cost or free rabies vaccinations, city licensing, and low-cost/free spay and neuter vouchers. These clinics are held once a month and are targeted to those who could not otherwise afford these services.
 
These clinics are a great way for us to educate pet owners on responsible pet ownership and reach those underserved areas of our community.  
Category Animal-Related, General/Other Veterinary Services
Population Served General/Unspecified, ,
Short-Term Success Pet owners who participate at these clinics are not only given affordable rabies vaccinations but are educated on the importance of spay and neutering their pets.
Long-Term Success By promoting rabies vaccinations to lower income pet owners, we are increasing the public safety of our communities. A rabies outbreak would be devastating to our neighborhoods. With animal bites on the rise, pet owners who cannot otherwise afford to vaccinate their pets are at least given the ability to provide rabies vaccinations for them. We are taking the steps to make our communities safer.
Program Success Monitored By We turn all rabies and city licensing information over to animal control. Animal control enters all information into a database to track rabies/city licensing. We have increased rabies/licensing compliance within our city substantially and plan to increase that number next year. All participants of our program must be current on rabies vaccinations.
Examples of Program Success Many of these pet owners are signed up at an upcoming spay and neuter clinic and nearly 80% of these pet owners comply.
Description SNKC believes the key to changing our community is through education. Our Families Better Together™ Outreach Program canvasses problem areas of the city in a door to door education campaign. Our Program Volunteers talk to pet owners about the importance of spay neuter and needed resources their pet may need.  We focus on  pet owners (those that would most likely never call us) and provide free  or affordable spay and neuter. Most of the pets we assist through this program live in less than desirable conditions. We provide needy pets with new dog houses, hay, food, toys and whatever other necessary supplies the pet owner may need to help improve the quality of life for these pets. Our program also provides the spay and neutering and free transportation to and from the clinics.
Category Animal-Related, General/Other Animal Ownership
Population Served General/Unspecified, ,
Short-Term Success It is most likely many of these pet owners will keep their pets longer because of the available resources instead of relinquishing them to a shelter because they cannot properly care for them.
Long-Term Success It is our belief by improving the lives of these pets through education and resources we will ensure more pets live longer and happier lives.
Program Success Monitored By We are spay and neutering many more pets (highest risk of contributing to pet overpopulation) that would not otherwise be altered if not for this program therefore reducing the surplus of pets in the community.
Examples of Program Success In the last 8 months we assisted nearly 650 animals through Pet Outreach. These animals now have improved living conditions and have been spayed or neutered. They’re now living in a better quality of life because their owners are better educated.
Description Spay & Neuter Kansas City expanded their services in June of 2009 to offer preventative veterinary care and other services to pet owners who may not otherwise afford such services from a regular veterinarian. A large percentage of the pets that visit this clinic have never seen a veterinarian and are in desperate need of parasite control. This service simply provides the pet a better quality of life and helps educate pet owners on the importance of routine veterinary care for their pets.
Category Animal-Related, General/Other Veterinary Services
Population Served General/Unspecified, ,
Short-Term Success It is our goal to provide these services to those in financial need.  SNKC is the first clinic to provide such service in the Kansas City Missouri Metro area, this is a much needed service to the targeted audience we serve and see great success in improving the health and well being of many local pets.
Long-Term Success Long-term success ensures more pets are provided basic veterinary care, pet owners are educated on the importance of responsible pet ownership and most likely will be kept as pets longer. This decreases the chance of pets being given up for health issues, dying of diseases and overall improves the quality of life for the pet.
Program Success Monitored By

We screen all clients to ensure they are not taking advantage of our program.  Over 64% of our clients have never taken their pet to a veterinarian. It is our goal to promote the client and veterinarian relationship and encourage those who visit our clinic to continue yearly health care on their pet whether it is with us or a local private practice veterinary clinic.

Examples of Program Success We have not put any advertisement or marketing into this program and have seen substantial growth and need of service. Many of these pets are able to be free of parasites at an affordable price which makes the pet happy. 
CEO Comments
It is wonderful to see the progress of our organization and innovative programs. We have been able to tweak our mission slightly to continue to focus on ending pet homelessness but also to address what we believe is truly the issue, poverty. Euthanasia has dropped drastically to less then 3,000 pets out of a community of nearly 1.5 million.
Our ultimate goal is to continue keep “owned” pets out of shelters which will allow shelters to house and care for animals in true need (abused and neglected pets) A major factor behind pet homelessness is poverty and the lack of resources available to lower income pet owners.
Education is key to making generational impacts in how our community cares for pets. Nearly 85% of the pet owners we serve have taken their pets in off the street. Over 90% consider their pets a part of their family. However most cannot afford basic veterinary care for their pets.
We can’t stop low income people from owning pets, nor should we. The animal-human bond has many benefits. These pet owners simply need access to the resources to ensure their pets live a happy and healthy life. Those resources include vaccinations; spay neuter, education, pet food pantry and other basic pet supplies.
By providing these resources and education we can deter animal control calls, reduce pet relinquishment and keep pets in their homes with the owners who love them.
Executive Director/CEO
Executive Director Mrs. Michelle Dormady Rivera
Term Start Aug 2002
Experience Michelle Rivera has over 20 years experience in animal welfare, including animal shelter and private practice veterinary management. In 2002, combining her business skills and seeing the desperate need for affordable spay neuter programs in Kansas City, Michelle started Spay & Neuter Kansas City (SNKC) , Kansas City’s first and now largest “targeted” spay/neuter program.    

As a strong leader in her community, she and her team have made Spay & Neuter Kansas City uniquely qualified to successfully mentor and provide leadership to other start up spay/neuter programs. SNKC’s programs include free/low cost spay neuter, Pet Outreach Education and wellness clinic serving over 20,000 pets a year.  SNKC leads the state referral hot line for both Kansas and Missouri. 

Their efforts have contributed to a reduction in shelter intake and share in the successes of the community (1.2M) reaching a 90% live release rate from all community shelters.   

SNKC’s ability to positively impact the community is evidenced by the growing utilization of services, steadily increasing donations, both local and national recognition of our programs and leadership, and most importantly, the overall reduction of animals killed in Kansas City’s area shelters.

Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Senior Staff
Title President & Executive Director
Experience/Biography I have been involved in animal welfare for a little over 10 years now. My background experience includes shelter managment and practice manager for a large successful veterinary clinic. Having the shelter experience and seeing the overwhelming number of animals entering the shelter each year, turned my focus to prevention. Spay and neutering animals and ending the reproduction rate seemed the most logical solution to ending the needless killing of adoptable animals. This organization has the resources and ability to decrease the number of animals entering our shelters each year and I am confident we can make adoption more likely for all Kansas City shelter pets than death.
Title Operations Manager
Experience/Biography I am proud to say that I am the Operations Manager for one of the best non-profit organizations in this country. I truly believe in our mission of helping pets stay happy & healthy and within their homes through low cost spay/neutering and vaccination services. I have been working within the veterinary field for 10 years now and have been a part of SNKC from the beginning. I love my job, my co-workers, and this community. If you need any assistance with your pet, please feel free to ask for me by name because I would love to get to know you both!
Title Families Better Together Manager
Title Volunteer Program Manager
Staff
Paid Full-Time Staff 26
Paid Part-Time Staff 4
Volunteers 60
Paid Contractors 0
Retention Rate 85%
Staff Diversity (Ethnicity)
African American/Black 1
Caucasian 16
Hispanic/Latino 8
Staff Diversity (Gender)
Female 24
Male 2
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Quarterly
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Spay and Neuter Kansas City works in collaboration with several organizations who support our mission. Those groups include: Wayside Waifs, Great Plains SPCA, Kansas City Pet Project, Kansas City Missouri Animal Health and Public Safety and Kansas City Kansas Animal Control and The Humane Society of Greater Kansas City. 
Awards
Award/RecognitionOrganizationYear
Rescue Partner for Joplin MO Tornado AssistanceASPCA2011
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments
I feel our program strengths come from keeping our focus clear, walking the walk and transparency.  We are proud financial stewards of our resources, are making a difference in our community and have demonstrated success. 
 
 We have developed a set of Core Values that has made our organization stronger and created a team of caring individuals who are here to support our mission and demonstrate results. 
 
Our biggest challenges are just increasing public awareness for support. Our focus and mission is different than most animal welfare organizations that focus on adoptions.  Our mission focuses on the preventative side.   While one pet adopted from a shelter saves one life.. spaying and neutering a pet potentially saves thousands of lives.
Board Chair
Board Chair Nick Langley
Term Nov 2015 to Nov 2020
Board Members
NameAffiliation
Nick Langley Business Development Director
Pat Pheffer Director of Personnel
Michelle Rivera CEO
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 3
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 1
Female 2
Unspecified 0
Governance
Board Term Lengths 5
Board Term Limits 15
Board Meeting Attendance % 100%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 4
Standing Committees
Advisory Board Members
NameAffiliation
Mike Black
Brian Block
Fred Embry
Wally Franz
Joyce Layman
Jim Stuelke
Bill Worley
CEO Comments

Our program strengths come from keeping our focus clear. We do this by researching and modeling our policies after other successful programs that have the same goals in mind. This helps ensure our program is utilizing funds in the most efficient manner and helping those in most need. We work with other organizations to share resources. 

Our efforts are monitored & evaluated, making necessary changes to ensure we see the results that are expected. Aside from reducing pet homelessness, we have increased community awareness through education. It is extremely important that we continue to work with the private practice veterinarians to keep them aware of our efforts and recruit community involvement.

There is a belief among some that if a person can’t afford food and veterinary care for a pet, he or she should not have one, which is seemingly logical. However, the needy pet owners we serve do not get their pets from breeders or pet stores. Nearly 85% of our clients have taken their pets in off the street. If not for these Good Samaritans, these strays could have been euthanized in the shelters.

These pet owners help our community by providing love and shelter for an unwanted pet – they simply cannot afford the surgery to prevent a litter. That’s where we come in.
 
But how does SNKC continue to do this with limited resources? We do it by continually evaluating our operations.
 
A couple of years ago we noticed an increasing sense of entitlement from customers. Our team met and decided to share our story with our clients and motivate them to support us rather than take our services for granted.

 
We began by giving them the best customer service possible, whether they were paying $50.00 or $5.00. We established real relationships with our clients; we shared why we do what we do, and how we struggle to keep our doors open.

As a result, we gained appreciation and a willingness from them to pay as much as they could in order to keep our resources available in the urban core. We ask each client to help us improve and tell others about our organization. Now nearly 80% of our pet owners come to us through word of mouth, and many clients return months later to make a small donation and thank us for helping them in their time of need.

Almost 74% of our revenue comes from our program services. (what our clients pay) and from our Wellness Clinic. The rest comes from public donations and our annual fundraising event which generates nearly $400,000 and helps support operations all year long.
Financials
Fiscal Year Start Nov 01, 2016
Fiscal Year End Oct 31, 2017
Projected Revenue $1,730,752
Projected Expenses $1,711,681
IRS Letter of Exemption
Foundation Comments
  • FYE 10/31/2015, 2014, 2013: Financial data reported using IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Expense Allocation
Fiscal Year201520142013
Program Expense$1,104,004$995,069$791,531
Administration Expense$180,198$169,221$150,997
Fundraising Expense$73,647$65,259$30,870
Payments to Affiliates----$0
Total Revenue/Total Expenses1.090.950.97
Program Expense/Total Expenses81%81%81%
Fundraising Expense/Contributed Revenue16%24%13%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$571,905$425,620$473,456
Current Assets$260,559$98,474$125,820
Long-Term Liabilities$0$13,393$0
Current Liabilities$60,207$18,161$18,264
Total Net Assets$511,698$394,066$455,192
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities4.335.426.89
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%3%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- --Individual Donor $31,000
Second Highest Funding Source & Dollar Amount -- --Individual Donor $15,000
Third Highest Funding Source & Dollar Amount -- --Individual Donor $8,350
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments I feel our program strengths come from keeping our focus clear, walking the walk and transparency.  We are proud financial stewards of our resources, are making a difference in our community and have demonstrated success.

Nearly 74% of our funding is through program services.  The rest is through public donations and our annual Spay-Ghetti and No Balls Benefit which brings in over $150,000.  The funds from the benefit help support our operations all year long. 

Organization Name Spay and Neuter Kansas City
Address 1116 E 59th
Kansas City, MO 64110
Primary Phone (816) 353-0940
Contact Email snkc@snkc.net
CEO/Executive Director Mrs. Michelle Dormady Rivera
Board Chair Nick Langley
Year of Incorporation 2002