Reconciliation Services
3101 Troost Avenue
Kansas City MO 64109-1845
Web and Phone Contact
Telephone (816) 931-4751
Fax 816- 931-0142
Mission Statement
The mission of Reconciliation Services is to cultivate a community seeking reconciliation, to transform Troost from a dividing line into a gathering place, revealing the strength of all. We work to seek racial and economic reconciliation one heart at a time, through strengths-based Healthy Community Initiatives, Social and Mental Health Services, and Economic Community Building.
CEO/Executive Director Father Justin Mathews
Board Chair Ms. Melissa Ver Meer
Board Chair Company Affiliation Senior Technical Manager of Engineering at Honeywell
History and Background
Year of Incorporation 2005
Volunteer Opportunities
Ways to donate, support, or volunteer
Other ways to donate:
  • Credit Card donations online ( or over the phone (816-931-4751 x204)
  • Check donations via mail (make check out to "Reconciliation Services"; mail to 3101 Troost Ave, Kanses City, MO 64109)
  • In-kind donations (drop off or pick up based on the amount and kind)  
Volunteer Opportunities:
  • We have many volunteer opportunities in Thelma's Kitchen, the RS donate-what-you-can community cafe. Visit for more info
If you would like to join our mailing list please email us your address to or mail it to 3101 Troost Ave, Kansas City MO 64109.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement The mission of Reconciliation Services is to cultivate a community seeking reconciliation, to transform Troost from a dividing line into a gathering place, revealing the strength of all. We work to seek racial and economic reconciliation one heart at a time, through strengths-based Healthy Community Initiatives, Social and Mental Health Services, and Economic Community Building.
Background Statement
Fr. Alexii Altschul was an insurance salesman that became inspired and convicted by Christ's admonition to love and serve the poor in the Gospels. When he met his wife, Matushka Michaela (at the time Thelma Gardner), she was housing strangers in her small apartment and feeding them with whatever she had. Fr. Alexii quit his job and married Michaela and began Reconciliation Ministries as a non-denominational church in the building at 3101 Troost. They lived in the building and served meals to the community on a daily basis. About 25 years ago, Fr. Alexii felt the need to focus deeply on prayer as the basis of their work on Troost. After a bit of searching, Fr. Alexii, Michaela and the small community at Reconciliation Ministries became an Eastern Orthodox Church called St Mary of Egypt under Bishop Longin of the Serbian Diocese of the Midwest. Reconciliation Services then became a separate entity, functioning as the missional arm of the church.
The mission of RS found its roots in the deep spiritual prayer of the Orthodox faith and redefined its mission according to the Orthodox profession that all people are living icons of Christ. After Matuska Michaela passed away in 2012, Fr. Alexii began pursuing a life of monasticism in a continuation of his desire to "take root downward in order to bear fruit upward." He passed the task of directing RS on to Fr. Justin, who had been actively serving the poor for years through his service with the Nashville Rescue Mission and serving as the founding Executive Director of FOCUS North America. Fr. Alexii continues to be connected to RS, supporting the ministry through prayer and counsel. In the years since he became the Executive Director of RS, Fr. Justin has worked tirelessly to strengthen RS programs and further define its mission to "reveal the hidden strengths" of the living icons around 31st and Troost.
Impact Statement

RS has innovated an intentional continuum of care to reveal the strength of all. We work together to seek reconciliation, one heart at a time, through strengths-based Healthy Community Initiatives, Social Services, Mental Health Services, and the creation of Economic Community Building.

Needs Statement
  1. Direct client assistance for Document/IDs for clients seeking housing, jobs, healthcare, and employment.
  2. Rent/Utilities assistance to help stabilize housing
  3. Corporate and individual sponsorship and in-kind for Thelma's Kitchen
  4. Mental Health funding to build capacity needed to increase access to quality care for those who would not otherwise receive it
  5. Volunteers to help run Thelma's Kitchen
Service Categories
Personal Social Services
Urban & Community Economic Development
Areas of Service
MO - Jackson County
MO - Clay County
KS - Wyandotte County
KS - Johnson County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
Geographic Area Served Narrative


CEO/Executive Director/Board Chair Statement

Reconciliation Services is an amazing asset to the community, serving those whose needs typically go unserved and unnoticed.  I have been involved with this organization for the last 15 years (first as a volunteer and then as staff) and have watched as such wonderfully talented, educated and experienced staff have committed themselves to the cause of helping, even on a volunteer basis in some instances.

It is important that we nurture the programs offered here and improve upon our program partnerships so that RS can continue to be the efficient and effective organization it is known to be and communicate this to new supporters in the region.
Reconciliation Services has also been pleased to have been embraced by many in the funding community interested in increasing access to services for low-income, uninsured/underinsured, underserved, transient and high-risk populations in Jackson County.  For that we are most grateful!
Description Our REVEAL (Restore-Engage-Value-Encourage-Act-Lead) Program offers a comprehensive approach to individual and community healing through social services, case management, and therapeutic services. Our case managers help individuals and families meet urgent needs and accomplish immediate goals, assisting with: housing and utilities assistance; ID/document assistance; and dental and medical supplies, services, and prescriptions through our partnership with the KC Medicine Cabinet. Additionally, we offer evidence-based, clinical support under the direction of a Licensed Clinical Social Worker (LCSW), through individual and group therapy and intensive case management for our client guests struggling with depression and the effects of trauma. This combined approach to mental health empowers individuals to build resilience, find healing from trauma and depression, find meaningful life work, secure stable housing, and access the resources they need to have sustainable health and well-being.
Category Human Services, General/Other Case Management
Population Served Poor,Economically Disadvantaged,Indigent, Homeless
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success We measure success by the level of client engagement with our case managers, individuals meeting their personal goals for improvement, clinical evaluation tools show measurable reduction for symptoms of PTSD and depression, and the number of clients who receive immediate social services and are enrolled in case management or therapeutic services.
Long-Term Success

We track client success and progress both internally through evidence-based methods and through personal client surveys about satisfaction with services and meeting their own goals for self-sufficiency and better health.

REVEAL participants will:
  • Be better resourced to meet life's most critical needs
  • Have reduced symptoms for PTSD and/or depression
  • Increase their understanding and skills 
  • Be able to access meaningful life work 
Program Success Monitored By
  • Level of needs assessments initially and at set intervals while services are rendered
  • Client Satisfaction Surveys 
  • Focus Groups 
  • Clinical testing measurements for PTSD and depression
Examples of Program Success
  • In 2018, RS helped more than 4,200 unduplicated individuals with social and mental health services. 
  • In 2018 we helped secure 1,500+ documents/IDs necessary to obtain housing, employment, and health care—three key areas needed for self-sufficiency
  • In 2018, 140 clients received 1,400 hours of therapy and intensive case management
  • In 2018, 516 people received $128,864 in essential medical and dental supplies and assistance
  • In 2018, we provided more than $141,000 in rent/utilities assistance 
  • In 2018, we provided more than 1,300 hours of case management
A young man came in for assistance getting his birth certificate and ID. He was frustrated--he had just gotten a job at Gates Barbeque but needed the documentation before he could start to work. We were able to help him. After an hour he called us to say that he had both his birth certificate and ID, was standing in Gates, and was officially employed by them. From unemployed and frustrated, to employed and exuberant—all in an hour. This is just one example of client successes. More can be found on our website
Description Funded by the Corporation for National and Community Service (CNCS), KC Foster Grand Parents Program enables grandparents to mentor at-risk youth throughout the Kansas City metropolitan area.
Program Budget $439,000.00
Category Human Services, General/Other Mentoring
Population Served Aging, Elderly, Senior Citizens, Children and Youth (0 - 19 years), At-Risk Populations
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
Children will receive extra guidance and support in the classroom
  • Indicator: The number of children that receive assistance from a FGP volunteer. 
  • Target: 165 Children will receive assistance
  • How Measured: Survey
Children will promote to the next level
  • Indicator: The percentage of children that promote to the next level after working with a FGP volunteer.
  • Target: 75% of the children will promote to the next level
  • How Measured: Survey
Long-Term Success 80% of grandparents in the program will report a greater sense of well-being as a result of mentoring, as measured by the Quality of Life Index. This will be administered at the beginning of their volunteer contract and after six months of participating in the program. 
Program Success Monitored By
  • Long term success monitored by pre/post Quality of Life Survey.
  • Short term successes monitored by administering surveys to the schools to assure 75% of children in program are being promoted to next level.
Examples of Program Success

Foster Grandparent volunteers serve children with special or exceptional needs by conducting teacher-approved activities that focus on helping children reach reading, math, and social/behavioral goals. These activities are provided one-to-one, at least three times per week. Foster Grandparent volunteer activities include tutoring students in math and reading, helping with homework, reading together, and role modeling social skills. 

85% of the children served by Foster Grandparent volunteers demonstrate improvement and are promoted to the next level.

Description Reconciliation Services' Donate-What-You-Can Cafe, Thelma's Kitchen, provides access to healthy and affordable food and is a safe and thriving community gathering place. 
Category Food, Agriculture & Nutrition, General/Other Food
Population Served At-Risk Populations
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Short term success is already being realized in that we are gathering our neighbors together to serve one another and share resources. 
Long-Term Success This is a self-sustaining model where some guests give a suggested donation amount for lunch, others donate what they can, and others exchange volunteer service for lunch. Long term success for the model will hit a ratio of 60/40 for donations for meals versus volunteering for meals.
Program Success Monitored By We collect data for number of meals served and how guests donated, either with monetary resources or their volunteer service.
Examples of Program Success Thelma's Kitchen opened July 18, 2018, and is already averaging 110 lunches served daily.
CEO Comments

All of our programs work together to provide a continuum or care that begins with an opportunity to initially assist someone, often with the most basic need of food or documents to access city services. From this starting point, deeper needs are revealed through case management. These are met with mental health or substance abuse or assistance with employment. However, long-term success can't be maintained without a relationally, supportive community. Thus, our emphasis on community development and our goal to support the equitable redevelopment of the Troost Priority Area completes the holistic cycle of services.

Executive Director/CEO
Executive Director Father Justin Mathews
Term Start Apr 2013

Fr Justin Mathews is the Executive Director of Reconciliation Services and also serves as the Priest of St. Mary of Egypt Orthodox Christian Church. He is the founding Executive Director & CEO of FOCUS North America, a national domestic poverty agency of the Orthodox Christian Church in the United States.  He served as the Executive Director of the Heartland Orthodox Christian Council and as the VP Of Development and Communications for the Nashville Rescue Mission. With over 20 years experience in non-profit executive leadership Fr Justin brings a wealth of expertise to the administration of Reconciliation Services. Fr Justin is a native of Kansas City. He earned his Master in Divinity from St. Vladimir's Orthodox Christian Seminary in New York and a BBA in business and audio engineering from Belmont University.  With his wife and three children, he lives east of Troost in the community Reconciliation Services serves. Fr Justin is active with numerous local agencies as a volunteer and serves on local boards and committees, such as the Urban Neighborhood Initiative Neighborhood board, the EFSP Board with the United Way, and he also serves on the board of the St Moses the Black Brotherhood nationally.

Former CEOs
Father Paisius AltshculMar 2005 - Mar 2013
Senior Staff
Title Director of Programs and Operations
Title Director of Finance
Paid Full-Time Staff 16
Paid Part-Time Staff 3
Paid Contractors 3
Volunteers 2783
Retention Rate 90%
Staff Diversity (Ethnicity)
African American/Black 9
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 2
Staff Diversity (Gender)
Female 14
Male 6
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Health Care Foundation of Greater Kansas City, Virginia F. Farah Foundation; Jackson County Housing Resource Commission, United Way of Greater Kansas City; University of Missouri-Kansas City, School of Social Work; University of Missouri-Kansas City School of Nursing; Mid-America Assistance Coalition; Operation Breakthrough; Metro Lutheran Ministries; Episcopal Community Services; ReStart; Greater Kansas City Homeless Coalition; Community Link; Holy Family Catholic Worker House; True Light Family Resource Center; ReEngage; Hope Family Care Center; Connecting for Good; City Vision College; Kansas City Digital Drive; Harvesters; Humana; Dress for Success; Journey to New Life.
United Way Member Agency2009
United Way Member Agency2010
United Way Member Agency2011
United Way Member Agency2012
United Way Member Agency2013
Alliance of Greater Kansas City United Ways Agency Certification2009
Alliance of Greater Kansas City United Ways Agency Certification2010
Alliance of Greater Kansas City United Ways Agency Certification2011
Alliance of Greater Kansas City United Ways Agency Certification2012
Alliance of Greater Kansas City United Ways Agency Certification2013
Alliance of Greater Kansas City United Ways Agency Certification2014
United Way Member Agency2014
United Way Member Agency2015
United Way Member Agency2016
United Way Member Agency2017
Community Engagement AwardHeartland Health Network2012
Government Licenses
Is your organization licensed by the government? Yes
Board Chair
Board Chair Ms. Melissa Ver Meer
Company Affiliation Senior Technical Manager of Engineering at Honeywell
Term Jan 2018 to Jan
Board Members
Dr. Michael Abraham MDKU Medical Center
Ms Dina GardnerReece and Nichols
Mrs. Cecilia Garrett MLACommunity Volunteer
Ms. Carla Hutchinson MSW, LCSWMidwest Psychiatric Services
John KreicbergsGeneral Manager at Propaganda3
Jan LewisCorp. Board American Century, Former ED Catholic Charities KCK
Mrs. Kathryn Evans MaddenUnited Community Services
Lori MalloryMarket President at Partners in Primary Care
Ryan MyersCorporate Strategy and Planning Manager, Hallmark
Dr. Pauline Sleder MDKU Medical Center
Mrs. Melissa VerMeerHoneywell
Frank White IIIDirector of Business Development for KCATA
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 1
Native American/American Indian 0
Other 1 Indian American
Board Demographics - Gender
Male 5
Female 7
Unspecified 0
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 90%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 11
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
CEO Comments

Board development and recruiting new board members with non-profit governance experience and time to commit are priorities in the coming year.  We are also considering an advisory board to increase neighborhood and client participation. 

Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $2,581,611
Projected Expenses $2,581,611
IRS Letter of Exemption
Foundation Comments
  • FY 2017, 2016, 2015: Financial data reported using IRS Form 990.  
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201720162015
Foundation and
Corporation Contributions
Government Contributions$490,260$488,623$474,999
Individual Contributions------
Investment Income, Net of Losses$0$0($11)
Membership Dues$0--$0
Special Events$73,462$66,240$55,368
Revenue In-Kind$345,876$211,048$158,730
Expense Allocation
Fiscal Year201720162015
Program Expense$1,160,192$983,572$824,637
Administration Expense$191,070$172,592$139,433
Fundraising Expense$79,494$93,170$32,423
Payments to Affiliates------
Total Revenue/Total Expenses1.161.181.10
Program Expense/Total Expenses81%79%83%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201720162015
Total Assets$871,154$722,597$474,128
Current Assets$769,679$641,193$410,394
Long-Term Liabilities$0$0$0
Current Liabilities$55,877$101,417$74,638
Total Net Assets$815,277$621,180$399,490
Short-Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities13.776.325.50
Long-Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? Yes
Campaign Purpose Our "Reveal the Strengths" Capital Campaign is dedicated to the renovation of our facility at 3101 Troost Ave., Kansas City, MO 64109
Dates Dec 2019 to Dec 2021
Amount Raised to Date $550,000.00 as of Dec 2018
Capital Campaign Anticipated in Next 5 Years Yes
Organization Comments

Other Documents
Annual Report2015View
Annual Report2014View
Annual Report2012View
Organization Name Reconciliation Services
Address 3101 Troost Avenue
Kansas City, MO 641091845
Primary Phone (816) 931-4751
Contact Email
CEO/Executive Director Father Justin Mathews
Board Chair Ms. Melissa Ver Meer
Board Chair Company Affiliation Senior Technical Manager of Engineering at Honeywell
Year of Incorporation 2005