Little Sisters of the Poor
8745 James A. Reed Road
Kansas City MO 64138-4414
Mission Statement
Continuing the work of Saint Jeanne Jugan, our Mission is to offer the neediest elderly of every race and religion a home where they will be welcomed as Christ, cared for as family and accompanied with dignity until God calls them to himself.
CEO/Executive Director Sr Margaret Lennon
Board Chair Sr Margaret Lennon Mother Superior
Board Chair Company Affiliation Little Sisters of the Poor - Jeanne Jugan Center
History and Background
Year of Incorporation 1884
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement Continuing the work of Saint Jeanne Jugan, our Mission is to offer the neediest elderly of every race and religion a home where they will be welcomed as Christ, cared for as family and accompanied with dignity until God calls them to himself.
Background Statement
Little Sisters of the Poor began in 1839 when a humble Jeanne Jugan lovingly carried a forsaken elderly blind woman from the streets of St. Servan, France to the second floor of her small modest home. With no other place except her own bed, Jeanne Jugan laid the older woman down to rest and took a room in the attic for herself. Over 170 years later, Jeanne Jugan’s embrace of the plight of one poor elderly woman can be witnessed in the vocation of Little Sisters of the Poor throughout the world. The Little Sisters now number over 2,600 and operate 197 homes throughout 31 countries, of which there are 29 Homes in North America.
The Jeanne Jugan Center in Kansas City, Missouri is home to 70 elderly Residents who do not have the means to sustain themselves financially and require graduated levels of care. Ninety percent of our Residents are on Medicaid with income levels at or below the Federal Poverty Level. The admission age begins at 65 years with the average age of Residents in our Home being 86 years. For the needy elderly who are independent our Jeanne Jugan Apartments offers low income housing for 30 seniors.
We Little Sisters accept needy men and women of all faiths and nationalities. Most of our Residents come from the greater Kansas City area and surrounding counties in Kansas and Missouri.
Impact Statement
  • In 2017 we had a successful year-end campaign, raising much needed operating funds for our home.
  • We were pleased to finish some capital projects, including new windows and a new nurse call system.  
  • During 2018, we look forward to adding more committees to our Board of Advisors, and to continue work on a major gift fundraising project we are undertaking to address more of the capital needs of our home such as parking lot resurfacing, a wireless internet upgrade, and new phone and overhead paging systems.
Needs Statement

The Little Sisters of the Poor’s most pressing needs for 2018 are the following:

  1. Broaden our funding base to supplement Residents’ Medicaid reimbursements, which cover only fifty percent of expenses
  2. Accomplish several health and safety projects, specifically update our antiquated phone system and overhead paging system.
  3. Build awareness of our mission through public relations and organizational branding.
  4. Continue to prepare for increased costs of services as the median age of our Residents continues to increase.
  5. Increase the number of volunteers, especially ones who can help with driving residents to appointments.
Service Categories
Supportive Housing for Older Adults
Areas of Service
The Little Sisters serve elderly residents from all over the Greater Kansas City area.
CEO/Executive Director/Board Chair Statement In addition to leading the Little Sisters of the Poor - Jeanne Jugan Center as the Executive Director, Mother Margaret is also the Board Chair and Mother Superior of the Home. She provides the oversight of all Resident care and building operations.
Our Residents are the elderly poor living with varying degrees of medical and/or physical limitations, yet they are able to lead active and fulfilling lives because of the quality care and special attention they receive at Little Sisters of the Poor. Our Home provides three levels of care to meet Residents’ needs. Those on the Residential Care Floor are, for the most part, independent. They take care of the majority of their own needs; however, a Certified Medical Technician is available 24 hours a day to assist with medications, baths, and other personal care services that the Residents might require. Residents on the Intermediate Care Floor need additional care. Most walk with the aid of a cane or walker; others are wheelchair bound and need assistance with transferring. Residents living on the Skilled Nursing Floor need an advanced level of care. They require help with nearly all of their daily living skills such as dressing, feeding, and personal care.
Furthermore, in-house contracted services are provided to the Residents. Physicians are on-site twice per week, a dentist visits bi-monthly, behavioral health counselors come in weekly, an ophthalmologist and podiatrist are on-site monthly, a psychiatrist visits bi-monthly, a physical therapist is on-site Monday thru Friday, and occupational and speech therapists are available as needed. 
Program Budget $3,100,000.00
Category Human Services, General/Other Senior Residential Facilities Programs
Population Served Adults, ,
Short-Term Success
  • 100% of new Residents will make a seamless transition from previous living situations to Little Sisters of the Poor
  • 100% of Residents will have their needs assessed by licensed staff and a personal plan of care developed
  • 100% of Residents will participate in intake interviews to capture their preferences for personal care, diet, and activity choices
Long-Term Success
  • 99% of Residents will continue to call Little Sisters of the Poor their Home
  • 99% of Families will be more than satisfied with provided services
  • 100% of Residents will have their physical, social, and emotional needs met
Program Success Monitored By
Quarterly personal interviews with Residents and/or families to determine successes and needed changes in their plan of care. 
On-going detailed medical assessments including  physical mobility, fall risk, skin breakdown, pain, and weight maintenance.
Examples of Program Success

Program success can be witnessed throughout the Home including, but not limited to the following:

  • Residents are always busy with activities, socializing with families and friends, or enjoying the outdoors on our 25-acre property.
  • Guests marvel at the differences between our Home and others they have visited.
  • Our state inspection is deficiency free.
  • Many of our staff members have been at Little Sisters for over 10 years, some have been with us for over 20 years.

 And more importantly, Residents say they love it here!


Daily activities abound provides Residents with several opportunities to enjoy their favorite pastimes or discover new activities. Monthly calendars boast a menu of activities that provides daily opportunities for Residents to participate in through the day. Little Sisters of the Poor provides on-site and off-site activities, entertainment, games such as bingo that have stood the test of time, quiet activities, and group activities. When you walk the halls of the Home, you rarely see Residents in their rooms because they are out enjoying their day. The Residents favorite activities are crafts, baking, bowling, yoga, participating in plays, outings to various places, performances, and fishing. If Residents are able, they can go on group outings including shopping trips, dining, theaters such as Starlight Theater, and visits to area parks. 

Program Budget $100,000.00
Category Human Services, General/Other Senior Residential Facilities Programs
Population Served Elderly and/or Disabled, Homeless, Other Health/Disability
Short-Term Success
  • 100% of new Residents will have an opportunity to share their activity likes and dislikes with the Activity Director
  • 100% of new Residents will have activity procedures explained to them
  • 100% of family members will have an opportunity to join in on activities with their loved ones
Long-Term Success
  • 95% of Residents will participate in daily activities
  • 95% of Residents will agree that activities at Little Sisters adds enjoyment to their daily routines
  • 95% of family members will agree that activities increase the happiness of their loved ones
Program Success Monitored By The Activity Director knows what is working and what is not working by the participation level of each activity. Furthermore, the Residents at Little Sisters of the Poor will express their likes and dislikes to the Activity Director, and provide suggestions to improve programs.
Examples of Program Success

Studies show that the elderly who stay socially and physically active and feel like they are part of a community live longer and healthier lives.  

Like many of our Residents, when Bobbie arrived at Little Sisters of the Poor, she was quiet and withdrawn. At first, she stayed in her room - although staff encouraged her to join in on various activities. Eventually, Bobbie participated in a few games, and baked cookies with a group of women. She not only enjoyed herself, but Bobbie began to form new friendships. Today, she is generally the first one at the activities and is eager to assist those that need a little help. Many of our Residents have the same experience when they enter our Home. At first, they are anxious about leaving what is familiar to them to start a new life; however, after participating in activities and meeting new friends, they are happy to call Little Sisters of the Poor – Home.

CEO Comments The philosophy of the Little Sisters of the Poor emphasizes that spiritual well being, social interaction and loving care are the keys to living a long and fruitful life. Meaningful activity is the cornerstone of a holistic model of care. Having a center of interest, doing something they like to do, feeling useful, being able to take initiatives, to communicate, to form friendships, maintaining a relationship with the family, having contacts with youth…these are the factors which provide joy and happiness to the elderly person.
Executive Director/CEO
Executive Director Sr Margaret Lennon
Term Start June 2017
Compensation N/A
Experience Sr. Margaret has held leadership positions in several long-term care Little Sisters of the Poor centers for compassionate care of people who are indigent. She has served in various Little Sisters of the Poor homes throughout the United States.
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Former CEOs
Sr. Dora Chan lspDec 2013 - May 2016
Marguerite McCarthy May 2016 - June 2017
Senior Staff
Title Mother Superior/President
Title Vice-President
Title Administrator/Secretary-Treasurer
Paid Full-Time Staff 80
Paid Part-Time Staff 37
Volunteers 120
Paid Contractors 2
Retention Rate 76%
Staff Diversity (Ethnicity)
African American/Black 51
Asian American/Pacific Islander 2
Caucasian 59
Hispanic/Latino 3
Native American/American Indian 1
Other 1
Other (Please Specify) two or more races
Staff Diversity (Gender)
Female 93
Male 24
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Under Development
Organization Has a Strategic Plan Under Development
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
The Little Sisters of the Poor works with the Diocese of Kansas City - St. Joseph to request donations from area Catholic Church members. The Sisters and Residents attend Friday night fish fries and parties at area churches. St. Teresa's Academy, St. Michael the Archangel High School, and Benedictine College students volunteer at the Home.  Other schools and groups come to entertain, play games, or do crafts with the Residents. Volunteer physicians, dentists, and podiatrists see Residents on a regular basis.
Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter1839
Member in Good StandingMO League for Nursing2017
Member in Good StandingAmerican Association of Homes and Services for the Aging2017
Member in Good StandingMissouri Association of Homes for the Aging2017
Government Licenses
Is your organization licensed by the government? Yes
Board Chair
Board Chair Sr Margaret Lennon Mother Superior
Company Affiliation Little Sisters of the Poor - Jeanne Jugan Center
Term June 2017 to Dec 2020
Board Members
Sr. Margaret Lennon lspLittle Sisters of the Poor
Sr. Chantal Peyton lspLittle Sisters of the Poor
Sr. Paul Wilson lspLittle Sisters of the Poor
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 1
Caucasian 2
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 0
Female 3
Unspecified 0
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 100%
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 0%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 12
Standing Committees
Advisory Board / Advisory Council
Advisory Board Members
Keith Asel Hawthorn Bank
Matt Clune Martin Pringle
Jane Harmless Conway Harmless and Company
Bill Dunn Jr.Campione Interior Solutions
Kevin Kentfield Uvanta Pharmaceuticals
Richard Kuhn Retired
Jon Long James B. Nutter Company
Susan Majors
Rick Miles Retired
Dr. Paul Niewrzel MDRetired
Pat O'Neill O'Neill Marketing and Event Management
Sally O'Neill Ruth Burke & Associates
Dr. Catherine Powers MDCatholic Charities Hospice
Joe Privitera Mark One Electric Company
Jan Pyle Re-Max Realtors
Rev. Patrick Rush Visitation Parish
Jeff Simon Husch Blackwell
Bill White Retired
Owen Zidar Kansas City Southern
CEO Comments
Our Home is governed by a board of directors, all of whom are members of the Little Sisters of the Poor Religious Order/Congregation. Each Little Sister contributes her life, time and energy to the fulfillment of their individual mission of humble service. No salary is received. The religious vows of chastity, obedience, poverty and hospitality to the aged poor are lovingly embraced and faithfully kept throughout their lifetime.
In terms of a Management/Succession plan, when a woman enters the Little Sisters of the Poor order, her skills and interests are assessed and she is given the education to serve in a capacity that utilizes her talents - for instance, being trained as a nurse.
We also have an Advisory Board that meets regularly. It consists of community members who advise and help with fundraising and building projects.
Fiscal Year Start Jan 01, 2018
Fiscal Year End Dec 31, 2018
Projected Revenue $6,028,160
Projected Expenses $6,028,160
IRS Letter of Exemption
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using IRS Form 990.
  • Foundations/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions----$0
Investment Income, Net of Losses$840$877$8,753
Membership Dues$0$0$0
Special Events$96,520$147,784$91,319
Revenue In-Kind$25,758$0$0
Expense Allocation
Fiscal Year201520142013
Program Expense$5,598,282$4,938,150$4,941,115
Administration Expense$759,764$754,809$793,912
Fundraising Expense$165,609$119,660$179,109
Payments to Affiliates----$0
Total Revenue/Total Expenses1.171.100.87
Program Expense/Total Expenses86%85%84%
Fundraising Expense/Contributed Revenue4%4%11%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$13,914,398$12,759,076$12,199,526
Current Assets$6,044,167$4,297,085$3,099,847
Long-Term Liabilities$64,285$16,902$16,902
Current Liabilities$383,121$386,095$412,441
Total Net Assets$13,466,992$12,356,079$11,770,183
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities15.7811.137.52
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount --Anonymous $780,007 --
Second Highest Funding Source & Dollar Amount --Anonymous $140,262 --
Third Highest Funding Source & Dollar Amount --Anonymous $63,158 --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments Since we have operated our Home for the elderly in Kansas City for 135 years we are able to attest to the financial soundness of our organization. We have always depended on the charity of the public to help us to provide for the needs of our elderly residents. Through our daily collecting rounds to our friends and benefactors, we find much support through cash contributions or gifts in-kind. In addition to this we continually make efforts to raise funds through other means such as grant requests and fundraisers at our home. Legacies bequeathed to us are also a financial benefit.  Because of the poverty status of our Religious Congregation which is based on the philosophy of complete dependence on Divine Providence with no guarantee of assured income, we are not permitted to set up a perpetual endowment. In light of the economic situation of society today, the lack of funding for the poor, and in our case, the elderly poor, we are faced with new challenges and responsibilities. As Little Sisters of the Poor we do all we can to augment the limited income that we receive from the State of Missouri Medicaid Program and limited resources from Residents of our Home.
Organization Name Little Sisters of the Poor
Address 8745 James A. Reed Road
Kansas City, MO 641384414
Primary Phone (816) 761-4744
CEO/Executive Director Sr Margaret Lennon
Board Chair Sr Margaret Lennon Mother Superior
Board Chair Company Affiliation Little Sisters of the Poor - Jeanne Jugan Center
Year of Incorporation 1884