Metropolitan Lutheran Ministry dba Metro Lutheran Ministry
3031 Holmes
Kansas City MO 64109-1435
Web and Phone Contact
Telephone (816) 931-0027
Mission Statement
With abiding faith in the intrinsic value of all God's children, Metro Lutheran Ministry connects those in need with food, housing, health care, education, employment services and other resources in order to nurture greater hope, health, opportunity and peace.
CEO/Executive Director Mr. James D. Glynn
Board Chair Mr. Tim O'Neil
Board Chair Company Affiliation Cogent, Inc.
History and Background
Year of Incorporation 1971
Former Names
Metro Lutheran Ministry
Metropolitan Lutheran Ministry
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement
With abiding faith in the intrinsic value of all God's children, Metro Lutheran Ministry connects those in need with food, housing, health care, education, employment services and other resources in order to nurture greater hope, health, opportunity and peace.
Background Statement Metro Lutheran Ministry (MLM) was founded in 1971 as a response to poverty and homelessness for people of all races, religions, and nationalities in the greater Kansas City area. MLM began operating with one paid staff person and a part time food pantry. The agency has grown to 25 paid staff persons, over 1,700 volunteers, and five locations serving over 20,000 people annually. For 45 years, MLM has served the poor, homeless, elderly, and disabled of Kansas City's urban core. Our holistic approach to services and programs address the immediate need for food, clothing, shelter, utilities, and transportation. MLM’s mission: “With abiding faith in the intrinsic value of all God’s children, Metro Lutheran Ministry connects those in need with food, housing, health care, education, employment services, and other resources in order to nurture greater hope, health, opportunity, and peace.”
Impact Statement
Over four decades, MLM has pioneered emergency assistance and housing programs that have become successful, separate non-profits such as Harvesters Community Food Network, Sheffield Place (transitional housing for women & children), Parvin Estates (low-income apartments), and Kansas City Community Gardens (gardening materials/education for low-income groups to grow their own food).
During the last two years MLM has expanded its Family Empowerment Continuum/case management services to the Kansas City Kansas Public School (KCKPS) system in Wyandotte County, Kansas through a weekly event called Impact Wednesday. MLM helped to create this model, which brings together trusted community partners at the same time, in the same location, to provide resources such as food, income, and employment to families in need. The program served 394 McKinney-Vento at-risk and/or homeless families from KCKPS during the 2016-2017 school year. At school year end, 116 families were permanently housed, 87 were employed, and extensive barriers to housing were removed for many more. A 30% decline in homeless school-aged youth in Kansas City, Kansas since 2015 is attributed to the success of Impact Wednesday. The U.S. Inter-Agency Council on Homelessness cited the model as “a replicable program successfully working to decrease school mobility (school moves) and increase school attendance through comprehensive, community-based services with lasting impact on youth homelessness in Kansas City.” MLM will duplicate the model within the Kansas City Public School system in Jackson County, Missouri during 2018.
During FY 2018, MLM will launch the new Financial Opportunity Center (FOC) at our Midtown location. In partnership with LISC (Local Initiatives Support Corporation), MLM will be the 5th FOC site in Kansas City, providing integrated services related to financial coaching, career guidance, and income supports. The FOC will significantly enhance MLM’s existing programs and resource connection.
Needs Statement

  • In addition to more clients coming to MLM for food, MLM’s expenses for providing food are increasing. Handling fees from Harvesters Community Food Network are up, thus MLM spends an average of $10,000 per month in operational dollars to purchase food. MLM’s goal is to identify new funding streams to support food costs.
  • Funding to provide client financial assistance (i.e. rental application fees, security deposits, last month’s rent, utility deposits/payments, moving costs).
  • Financial gifts to support the salaries of staff and program costs of the expanding Family Empowerment Continuum.
Service Categories
Emergency Assistance (Food, Clothing, Cash)
Employment Preparation & Procurement
Homeless Shelters
Areas of Service
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
CEO/Executive Director/Board Chair Statement For the past 46 years, MLM has remained true to our commitment to serve the poor, homeless, elderly and disabled of Kansas City's urban core. We do this with highly trained professional staff and through the generosity and hard work of our volunteers; over 1,600 individuals each year come together with us to provide for those in need. New volunteers are always welcomed, whether it be through the gift of your time serving the hungry a needed meal, packing backpacks for hungry children in the inner city, or a financial gift to support our wide range of programs. With your help, MLM's important services will continue to be available to meet the needs of our community.
Individuals/families in danger of losing their house or having their gas, electricity, or water shut off may receive assistance through MLM’s Emergency Assistance for Housing program. Families with an eviction notice can receive emergency payments issued directly to their landlord for up to $1,000. Families with a utility shut-off notice can receive emergency payments issued directly to their utility company for up to $500.
Seniors and persons with disabilities come to MLM in need of minor home repair necessary to alleviate safety and security concerns so they may continue living independently. Typical projects include wheelchair ramps, new door locks, staircase repairs, building handrails, installing grab bars in bathrooms, and installing smoke detectors, lights, and air conditioners.
These households have incomes at or below 150% of the federal poverty level and are located in Wyandotte County (KS); or Jackson, Clay or Platte Counties (MO).
Program Budget $527,390.00
Category Human Services, General/Other Emergency Assistance
Population Served Adults, , Adults
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
  • 400 families will receive housing assistance.
  • 400 families will receive utility assistance.
  • 70 households will receive minor home repair assistance.
Long-Term Success
The objectives of MLM's Emergency Assistance - Housing program are:
  • 70% of households to remain housed 12 months after assistance.
  • 90% of clients assisted with minor home repair achieve compliance with city codes.
Program Success Monitored By MLM enters all client service data into MAACLink, the city-wide shared database for strength-based case management agencies that is managed by Mid America Assistance Coalition. This database helps to avoid duplication of services among area agencies and allows for accurate reporting on services and program expenditures to funders and key stakeholders. MLM also conducts a client satisfaction survey twice annually that gives important feedback regarding how well we are achieving results in the eyes of our clients. Over 90% of clients surveyed reported satisfaction with services received.
Examples of Program Success
  • 654 households received utility and housing assistance (rent, deposits, temporary lodging.
  • 29 Homeless people with disabilities live in their own apartments thanks to permanent supportive housing.
  • 13 Minor Home Repair Team volunteers completed repairs on 71 homes.
MLM has three food pantries and a mobile food pantry in Midtown that provide over 50 families a day with a minimum of 21 meals for the household with each visit. All of MLM’s food pantries are ‘choice’ pantries, where clients can ‘shop’ for the items they need, instead of being provided a pre-made box of food items. This model of service increases client self-determination and reduces waste.
The Senior Commodity Distribution program provides 35-pound boxes of nutritional commodities from Harvesters to seniors who are living at or below 130% of the poverty level. Each week, Back Snacks are prepared to provide weekend meals for students living below 185% of the poverty level. Every Saturday, MLM makes free, unlimited breakfasts of sausage, eggs, pancakes, coffee and orange juice to those in need at two locations. Finally, MLM operates an orchard in a blighted neighborhood in the urban core of Kansas City and a pantry garden to provide fresh produce for MLM’s food pantries.
Program Budget $1,627,000.00
Category Human Services, General/Other Emergency Assistance
Population Served Poor,Economically Disadvantaged,Indigent, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
MLM seeks to help those suffering from the effects of poverty by first addressing their basic need for food, clothing and housing. The following outputs represent MLM’s goals to provide nutritious food for those in need:
  • 6,000 households will receive food from the food pantry.
  • 75 children will receive weekly bags of food to take home over the weekend.
  • 25 low-income individuals and households will grow their own food.
  • 300 seniors will receive a box of USDA food commodities on a monthly basis.
  • 13,000 individuals will receive breakfast.
  • 900 volunteers will serve breakfast.
Long-Term Success While MLM does not track long term success around food security, the intention of the program is to move clients towards food security. MLM serves all low-income people in need of food assistance but serving low-income children and the disabled or elderly is part of MLM’s focus. Children need nutritious food to help ensure their academic success. The elderly and disabled need nutritious food to help them stay healthy longer, so they can remain independent and age in place. MLM knows low-income families with children and the elderly and disabled are often forced to choose between purchasing healthy foods and other necessities such as medicine or rent. Through its various food security programs, MLM supports the nutritional needs of clients to they can use their resources to meeting other vital needs and move toward overall financial stability.
Program Success Monitored By

MLM tracks service information in MAACLink, managed by the Mid-America Assistance Coalition and used by strengths-based case management agencies in the Kansas City metropolitan area. This system helps to avoid duplication of services among area agencies and allows for accurate reporting on services and expenditures to funders and key stakeholders.

Examples of Program Success

During FY 2017, MLM provided 5,980 households with food from our food pantries and we served 13,025 hot breakfasts through the Saturday Breakfast Ministry. We sent food home with 390 students through the BackSnack program on Fridays to reduce weekend hunger and 384 seniors received a box of food each month.

Description The Family Empowerment Continuum (FEC) provides intensive, one-on-one case management to clients who need to regain their overall economic stability. The Learning to Earning program provides employment services and was strategically incorporated into the FEC program during 2017. Both programs will transform their services again in 2018 as MLM integrates the research and evidence-based Financial Opportunity Center (FOC) model (Local Initiative Support Corporation, 2017). FOCs are career and personal finance service centers that help low- to moderate-income people focus on the fundamentals of personal finance. FOCs integrate financial coaching, employment services, and income supports and emphasize long-term learning and behavior for beneficiaries, promoting sustainability. Clients are empowered to achieve and maintain financial stability with up to 18 months of wrap-around services and five years of follow-up support, creating a ripple effect that will impact the entire community.
Program Budget $1,137,456.00
Category Employment, General/Other Job Search & Placement
Population Served Unemployed, Underemployed, Dislocated, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
During 2018, MLM anticipates 125 households will complete an initial Comprehensive Financial Assessment (CFA) in year one. MLM has experience with screening families for year-long case management and has observed that some families may choose to drop out of the program after completing the CFA but before receiving all core services (income supports, employment services, financial coaching). MLM conservatively estimates at least 100 households will receive at least two of the three core services and 60 households will choose to receive all three core services.
MLM will establish baseline measures during this period to set future outcome goals around employment, income, and positive credit activity.
Long-Term Success
Long-term goals for participants of these services are:
  1. To help participants increase their credit score.
  2. To help participants increase their net worth.
  3. To help participants increase their monthly net income.
Program Success Monitored By
Each families’ situation is assessed using the Arizona Self-Sufficiency Matrix (National Symposium on Homelessness, 2007), MAACLink (Kansas City’s homeless management information system), and if appropriate a background check, and credit check.
The Arizona Self-Sufficiency Matrix assesses fifteen different domains. Each is ranked on a scale of 1 (In Crisis) to 5 (Empowered) to help determine the client’s needs and document their goals. The domains MLM addresses most commonly during the intensive year-long case management include food, housing, transportation, income, employment and health care.
MAACLink is managed by the Mid-America Assistance Coalition and used by strengths-based case management agencies in the Kansas City metropolitan area. The system helps avoid duplication of services among area agencies and allows for accurate reporting on services and expenditures to funders and key stakeholders.
Examples of Program Success MLM case managers helped remove barriers to employment. Because many people lack transportation, MLM provided bus passes so that individuals could attend interviews and eventually commute to work, phone cards and vouchers for work shoes, clothing, and some tools were provided as well. Individuals received funds for job training, licenses, and certification programs. During FY 2017, 199 people were employed.
CEO Comments

At the heart of each MLM program is an ideal of not letting anyone who comes through our doors leave empty-handed. Whether it be food assistance, housing, utility assistance, a bus pass, a five-year relationship with a case manager, a job coach, or access to other life-sustaining services outside of MLM, it is our profound hope that we are truly making a difference in the lives of all we serve. MLM staff develops long-term relationships with our clients, as they help lift them out of extreme poverty. I am very grateful to be a part of this wonderful organization. Our board, staff and volunteers are motivated by the highest principles and strong personal faith.

Executive Director/CEO
Executive Director Mr. James D. Glynn
Term Start Jan 2006

Jim Glynn, MSW, MBA joined Metro Lutheran Ministry as Executive Director in January, 2006. He is responsible for all three of MLM's locations that serve the poor, homeless, elderly and disabled.  Mr. Glynn is a licensed clinical social worker in Missouri with more than 23 years of experience in mental health and counseling for all ages. He is active in several community groups and has experience with management and oversight of programs for a variety of social service agencies in Kansas and Missouri. 

He currently serves as the President of the Board of Directors for Parvin Estates, a 300 unit low-income, nonprofit housing project; and is a volunteer mentor at the United States Penitentiary in Leavenworth, Kansas, where he meets weekly with two inmates providing guidance and encouragement. Previously Jim worked at The Family Conservancy, Catholic Community Services and Beacon Behavioral Health.

He earned his Master’s in Business Administration in 1995 from the Keller Graduate School of Management. He graduated from the Menninger Foundation Two-Year Family Therapy Training program in 1985. He earned his Master’s degree in Social Work in 1980 and graduated with his Bachelor of Arts degree from the University of Kansas in 1973.

Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Former CEOs
Morty Lebedun May 2005 - Dec
Ms. Rebecca A. Miles Mar 2004 - Mar 2005
Senior Staff
Title Operations Manager

Ms. Starla Brennan, Operations Manager, has been with MLM since 2011. Ms. Brennan manages Metro Lutheran Ministry's programs at three locations as well as managing MLM's Minor Home Repair team and the Urban Orchard and Gardens, which travel into the community. During her time as manager she has used her project management and process administration skills to develop and implement multiple process improvements within the program. Her management of employees at the three locations have including hiring, supervising, and addressing employee development proficiencies. Her regulatory compliance, quality control and reporting background have strengthened MLM's ability to administer all of the grants associated with these programs. She earned her Bachelor of Science degree in Accounting in 1988 and became a certified public accountant in 1991.

Title Finance Director
Experience/Biography Tom Daniels directs all financial and personnel activities, including the accounting and financial reporting for MLM's budget.  Tom has experience as a Finance Director at an academic institution, as well as accounting experience in the for-profit and government sectors.
Paid Full-Time Staff 18
Paid Part-Time Staff 3
Volunteers 1600
Paid Contractors 5
Retention Rate 76%
Staff Diversity (Ethnicity)
African American/Black 26
Asian American/Pacific Islander 0
Caucasian 62
Hispanic/Latino 6
Native American/American Indian 3
Other 3
Staff Diversity (Gender)
Female 32
Male 68
Not Specified 0
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Under Development
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes

In addition to our relationships with local, state, and federal funders, MLM partners the following organizations and agencies who are an integral part of the city-wide collaboration to end homelessness in Kansas City.

  •  Homeless and Domestic Violence Shelters-City Union Mission, Rescue Mission, Hope House, Newhouse, SAFEHOME, Synergy Services, Rose Brooks Center
  • Transitional Housing-Holy Family, Hillcrest Transitional Housing
  •  Probation/Parole and Re-entry Services-Kansas City Community Release Center, Missouri Probation and Parole, Second Chance
  • Basic Necessities (hygiene items and diapers)-Giving the Basics, Happy Bottoms
  • Education/Employment-MidAmerica Regional Council (Head Start), Kansas City Public Schools, Kansas City Kansas School District, Metropolitan Community College, Vocational Rehabilitation
  • Technical Assistance and Training-MidAmerica Assistance Coalition, United Way 2-1-1, LINC 
  • Other homeless support services-Avenue of Life
MLM also partners with landlords for housing, utility companies to negotiate utility assistance, employers searching for employees, and Harvesters Food Network to receive food and commodities for MLM's three food pantries and our monthly Mobile Food Pantry.
Circle of Hope AwardHarvesters Food Bank2011
Government Licenses
Is your organization licensed by the government? No
CEO Comments

MLM’s staff is passionate and professional. As a team they provide assistance for clients, oversee volunteer efforts and have forward vision for future programming needs. MLM’s staff are experienced professionals who seek to know the clients and be in relationship with them on their journey toward self-sufficiency.

Board Chair
Board Chair Mr. Tim O'Neil
Company Affiliation Cogent, Inc.
Term Jan 2017 to Dec 2018
Board Members
Ms. Lisa Bocquin H&H Color Lab, Inc.
Mr. Harold Boxberger American Century
Ms. Melissa Campbell American Century Investments
Ms. Lee Ann Christianson Monsees & Mayer, P.C.
Mr. Duane Dean Miller Stauch
Ms. Rachel DeGarmo Volunteer
Mr Jon Dilly Slagle, Bernard & Gorman P.C.
Mr. Shane Evans Dream Studio, LLC
Ms. Lisa Hansen Lathrop & Gage
Mr. Brian Markley Stinson Leonard Street
Mr. Tim O'Neil NoBox Capital
Mr. Steve Roeder Retired
Mr. Tom Schweitzer Retired
Ms. Teena Shouse
Mr. Misty Spires Student
Mr. Jeff Wagner Department of Agriculture
Mr. Glenn Zumbehl Retired
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 16
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 11
Female 6
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 69%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
CEO Comments

MLM is fortunate to have a solid base of both donors and volunteers who are the backbone of the organization. The MLM Board of Directors consists of 18 volunteer community leaders, who come together to provide direction and vision for MLM. They represent a wide range of business professions, which provide unique and critical guidance on program operations. Without these committed volunteers, MLM could not efficiently and effectively help so many poor and needy in our community. To ensure program effectiveness, MLM involves homeless or formerly homeless board members in its policy-making decisions.

Fiscal Year Start July 01, 2017
Fiscal Year End June 30, 2018
Projected Revenue $4,533,019
Projected Expenses $4,533,109
Endowment Value $1,000,753
Spending Policy Percentage
Percentage 5
Form 990s
2016 MLM 990
2015 MLM 990
2015 MLM 990
2014 MLM 990
2013 MLM 990
2012 MLM 990
2011 MLM 990
2010 MLM 990
2009 MLM 990
2008 MLM 990
IRS Letter of Exemption
Foundation Comments
  • FYE 6/30/2016, 2015: Financial data reported using the IRS Form 990.
  • FYE 6/30/2014: Financial data reported using the organization's audited financial statements.  
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$671,007$573,812$832,178
Individual Contributions----$543,565
Investment Income, Net of Losses$15,589$43,635$68,447
Membership Dues$0$0$0
Special Events$236,449$171,865$79,070
Revenue In-Kind$1,744,530$1,563,113$1,386,008
Expense Allocation
Fiscal Year201620152014
Program Expense$4,152,971$3,890,951$3,145,943
Administration Expense$314,007$325,443$271,326
Fundraising Expense$250,266$218,072$255,021
Payments to Affiliates----$0
Total Revenue/Total Expenses1.051.001.16
Program Expense/Total Expenses88%88%86%
Fundraising Expense/Contributed Revenue8%8%9%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$1,684,045$2,054,462$2,031,646
Current Assets$782,190$1,745,684$1,815,032
Long-Term Liabilities$3,207$9,685$0
Current Liabilities$85,448$80,152$73,530
Total Net Assets$1,595,390$1,964,625$1,958,116
Short-Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities9.1521.7824.68
Long-Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar Amount --U.S. Department of Agriculture $652,958Housing and Urban Development Commission $471,468
Second Highest Funding Source & Dollar Amount --Department of Housing and Urban Development $535,222Missouri Housing Development Commission $215,628
Third Highest Funding Source & Dollar Amount --Partners: People in Progress $122,000David Woods Kemper Foundation $200,000
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments

MLM is fortunate to have a strong relationships with funders who support our mission and provide solid funding for the services we provide to the needy in the Kansas City metro. MLM continues to develop relationships with new individuals and funders to expand our funding base to meet our community’s needs. MLM has efficient and vigilant staff overseeing its programs and finances, ensuring program sustainability in an ever-changing economy.

Organization Name Metropolitan Lutheran Ministry dba Metro Lutheran Ministry
Address 3031 Holmes
Kansas City, MO 641091435
Primary Phone (816) 931-0027
Contact Email
CEO/Executive Director Mr. James D. Glynn
Board Chair Mr. Tim O'Neil
Board Chair Company Affiliation Cogent, Inc.
Year of Incorporation 1971
Former Names
Metro Lutheran Ministry
Metropolitan Lutheran Ministry