Comprehensive Mental Health Services, Inc.
17844 E 23rd Street
Independence MO 64057-1840
Web and Phone Contact
Telephone (816) 254-3652
Fax 816- 254-9243
Mission Statement
In partnership with individuals, families, and our community, Comprehensive Mental Health Services, Inc. (CMHS) provides the highest quality behavioral health services with a whole person approach to treatment delivery that creates a safe environment of respect and acceptance.
 
Vision: CMHS is recognized as a Community Leader in Behavioral Health Services providing innovative, innovative, integrated cutting-edge treatment with exceptional client outcomes, accessible and available to all who need mental health care. CMHS is a magnet employer with proud employee advocates.
Leadership
CEO/Executive Director Ms. Julie Pratt
Board Chair Mr. David Cook
Board Chair Company Affiliation Stewart, Cook, Constance & Minton, L.L.C.
History and Background
Year of Incorporation 1969
Former Names
Northeastern Jackson County Community Mental Health Center
Volunteer Opportunities
Ways to donate, support, or volunteer

 Donors can give directly to our organization by contacting the CMHS Director of Development at 816-836-6760.

Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
In partnership with individuals, families, and our community, Comprehensive Mental Health Services, Inc. (CMHS) provides the highest quality behavioral health services with a whole person approach to treatment delivery that creates a safe environment of respect and acceptance.
 
Vision: CMHS is recognized as a Community Leader in Behavioral Health Services providing innovative, innovative, integrated cutting-edge treatment with exceptional client outcomes, accessible and available to all who need mental health care. CMHS is a magnet employer with proud employee advocates.
Background Statement
Comprehensive Mental Health Services, Inc. is a Certified Community Behavioral Healthcare Clinic that has provided a safety net of mental health and substance use treatment services for low income people in Eastern Jackson County and the urban core of Kansas City, Missouri for almost 50 years.
 
In 2018, CMHS helped 4,488 individuals and families who were experiencing emotional and coping problems or serious mental illness. Services were provided through over 220,000 encounters. Services provided by CMHS are evidence-based and trauma-informed and include: individual and group therapy, medication clinic, healthy lifestyles, community support, substance use treatment, consumer-driven psychosocial rehabilitation, and supported employment. All services provided align with the organization’s person-centered holistic approach to behavioral health care.
 
CMHS received three-year Commission on Accreditation of Rehabilitation Facilities (CARF) certification renewal in 2016 and became a Certified Community Behavioral Health Clinic (CCBHC) on July 1st, 2017. Through agency-wide trainings and fidelity to the new requirements, CMHS meets all CCBHC standards by implementing or enhancing several evidenced-based agency practices. These include Trauma-Informed Care, Motivational Interviewing, Wellness Coaching, Cognitive Behavioral Therapy, Eye Movement Desensitization and Reprocessing, Tobacco Cessation, Integrated Treatment for Co-occurring Disorders, Illness Management and Recovery, Individual Placement and Support Employment Model, and Zero Suicide.
Impact Statement
Accomplishments of FY2019:
  • CMHS met all requirements to maintain its status as a Certified Community Behavioral Health Clinic (CCBHC) and celebrated two full years of this status in June 2019;
  • CMHS added three School Based Therapists to its School Prevention Program. These clinicians are available to Eastern Jackson County students in the Blue Springs and Fort Osage districts.
  • Medication-assisted treatment (MAT) is now offered, which combines behavioral therapy and medications to treat substance use disorders and CMHS will add a MAT Coordinator;
  • CMHS completed reconstruction at the William H. Kyles facility to add additional office space for licensed therapists to accommodate the increased request for services.
  • The Department of Mental Health authorized the conversion of the Crisis Diversion program to an Intensive Residential Treatment Services IRTS program, renamed “New Connections.” The program will assist homeless individuals struggling with mental health issues by providing transitional housing services.
  • CMHS's areas of focus for FY2020:
  • CMHS has engaged the support of an outside consultant to create a comprehensive development plan to enhance fundraising and marketing for the agency.
  • CMHS is working towards several capital improvements including expansion of offices at New Connections, additional parking to accommodate an increase in consumers, and a new building top house more treatment staff/wellness staff.
  • CMHS plans to expand evening hours and add Saturday hours for first-responders in our local police stations, so they can bring those in crisis for immediate assessment and assistance.
  • Continue with our goal to open more satellite offices in schools, the local Department of Health, and other similar mental health facilities in the coming years to ensure access for all residents of Eastern Jackson County.
Needs Statement
Individuals that are in crisis often need emergency assistance with bills (housing, utilities, prescription drugs, groceries) after hospitalization. This helps people that are at high risk reduce the impact of crises and to remain in the community without further need of hospitalization. There are no additional payors for these types of expenses. Annual amount needed: $75,000-$100,000.
 
CMHS seeks impactful partnerships with health and resource providers, schools and community organizations. CMHS is hiring quality providers and resource staff to deliver clinical and support services across the organization. Examples of positions available include mental health professionals and technicians in the areas of substance abuse, residential and outpatient treatment services, case management, counseling (i.e. substance use and addiction recovery services), intake and discharge services. We are also seeking to hire staff to expand Open Access hours, expand evening treatment hours, and to open a First Responders clinic on Saturday?
 
CMHS seeks collaborative, effective and efficient partnerships with school districts and community organizations that serve Medicaid/uninsured populations. CMHS can offer direct services and help the uninsured and under-insured access an expanded continuum of care that includes behavioral health.
Service Categories
Mental Health Treatment
Substance Abuse Treatment
Hot Lines & Crisis Intervention
Areas of Service
MO - Jackson County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
Geographic Area Served Narrative
The main jurisdictions within CMHS's service area, which is approximately 15 miles north and east of downtown Kansas City, Missouri, include Independence, Blue Springs, Grain Valley, Sugar Creek, Oak Grove, and Fort Osage, Missouri.
CEO/Executive Director/Board Chair Statement
CMHS has seen exciting developments over the past year. Open Access began in August 2017, eliminating wait times to be seen and assessed for services while increasing the number served due to the ability to offer same day help when someone arrives seeking assistance. A focus on community involvement has seen CMHS expand partnerships with organizations to meet consumer need.
 
CMHS is partnering with local school districts to expand Prevention Services to address substance use, suicide, bullying and violence by helping schools create a student-led culture that champions open communication and reduces the stigma of seeking help. CMHS is placing therapists in schools to provide therapeutic services on site, including supporting school district efforts to screen for suicide risk. To this end CMHS created PUSH (Prevention Utilized for Student Health), a curriculum framework that bundles psycho-social education groups, on-site therapy, parent and teacher education and trainings and support for student assemblies.
 
CMHS recently received funding to hire a Hospital Discharge Specialist to coordinate discharge information and wraparound care, and a Suicide Prevention Specialist to work with high risk individuals with suicidal ideation.
 
CMHS is working to respond to needs and service requests of consumers and community partners. We continue to evaluate opportunities to open satellite offices within our area for easier accessibility. We are currently gathering data from stakeholders to guide these decisions.
 
A challenge faced by CMHS is recruitment and retention of qualified staff. Recruitment of psychiatrists and nurse practitioners is particularly difficult. CMHS has been working with a recruiting service to look nationwide to address these needs. CMHS has also increased contracts with therapists in the community to ensure that requests for services are met in a timely manner. Additionally, CMHS is working with the Missouri Coalition of Behavioral Health and local colleges/universities to develop an Associate Degree in Behavioral Health program to prepare individuals to provide community support for those with behavioral health needs.
Programs
Description
Adult and youth CPR is a home and community-based program which empowers clients to maintain and/or successfully gain control over their mental health and obtain their desired level of independent living and functioning.
 
Services include evaluation, 24/7 crisis intervention, case management, treatment planning, coordination of care, medication assistance and reconciliation, access to community resources, and, when necessary, residential or supported housing.
 
Rehabilitative psycho-social support opportunities include group activities designed to help develop healthy social skills and networks, promote mental health education, develop independent living and pre-vocational skills, and promote community integration.
 
Other services: Treatment Family Home Care and Professional Parent Home Care programs, Children’s Enhancement Project for youth at risk of out-home placement, Enhanced Behavioral Specialist Care; and the Healthy Transitions Program for older teens transitioning to adulthood.
Category Mental Health, Substance Abuse Programs, General/other Outpatient Mental Health Treatment
Population Served People/Families with of People with Psychological Disabilities, People/Families with of People with Psychological Disabilities, Elderly and/or Disabled
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
All clients entering the program receive a comprehensive assessment completed by a master’s-level clinician. This assessment tool focuses on historical and current levels of functioning in many areas. Based upon this assessment, a treatment plan is developed.
  • After 12 months, 75% of clients demonstrate a reduction in symptoms of depression and/or suicidal ideation as measured by the PHQ-9 and Risk Assessment scores;
  • 70% of clients will stabilize and/or improve their DLA score from baseline;
  • 80% of youth demonstrate a reduction in targeted symptoms by the utilization of coping skills and/or medication management.
  • Clients will make progress toward their treatment plan goals and objectives and will have met their treatment goals upon discharge.
  • Upon completion of the program, adult clients will be able to successfully integrate into the community, with the possibility of competitive employment, volunteer work, and/or other types of meaningful community involvement.
Long-Term Success

An individual who utilizes these services will experience a higher quality of life due to an improved mental health status which in turn contributes to a functionally independent lifestyle. The primary goal of all services provided is to offer treatment, rehabilitation, advocacy, and mental health services that lead to increased access to community resources, self-empowerment, utilization of natural supports, and independent community integration in the least restrictive environment. Clients will experience reduced suicidal ideation, reduced hospitalizations, and improved quality of life. Clients will be actively engaged in recommended/clinically justified services, use skills to effectively manage systems of depression, and refer to a supportive care plan.

Program Success Monitored By
Clinicians use assessments and treatment plans as a starting point for monitoring progress on outcomes. Individualized treatment plans are reviewed and updated at least quarterly and updated annually by all that are involved with the consumer’s care. Caseloads are reviewed weekly to identify additional treatment needs or interventions. Teams consult with agency psychiatrists for additional treatment planning, coordination, and inter-disciplinary communication.
 
Risk Assessment scores- Provided by the Self-Report Client Visit questionnaire. Targets behavioral health symptoms linked to a rating system (none, mild, moderate, severe) over a two-week period.
 
The Daily Living Activities- 20 Assessment (DLA-20) measures overall functioning over the past 30 days and is based on 20 different areas in daily living activities/skills.
 
The Patient Health Questionnaire (PHQ9)- A screening tool used by a clinician to make a diagnosis of depression and quantify depression symptoms and monitor severity.
Examples of Program Success
Most recent outcome data for Adult CPR and Youth CPR from FY19:
795 adult CPR clients in FY2019;
66% of clients demonstrated a reduction in targeted symptoms by the utilization of coping skills and medication management;
62% of clients stabilized and/or improved their DLA score
314 youth CPR clients in FY19;
73% of clients demonstrated a reduction in targeted symptoms by the utilization of coping skills and medication management;
68% of clients stabilized and/or improved their DLA score
Description
Abstinence and recovery are promoted through supervised residential substance use programs, outpatient day treatment, intensive outpatient services, and supported recovery services. The Addiction Recovery program has two residential facilities: Gateway (12 beds, adult men) and Lotus House (14 beds, women with children). CMHS’ George W. Norman Jr. Recovery Center and Recovery Kansas City house provide outpatient services. Day treatment includes individual, group, and family therapy; and psycho-education groups for residential or outpatient clients. Community supports include education, employment, housing, health care, family services, liaison services to courts or probation/parole officers, and resource connections (12-step programs, financial aid, or recreational activities). Psychiatrists and Advanced Practice Nurses provide outpatient education, evaluation, medication review, and Medicated Assisted Treatment. Licensed Practical Nurses provide phone support through the nurse line.

 

Program Budget $3,787,783.00
Category Mental Health, Substance Abuse Programs, General/other Substance Abuse
Population Served Alcohol, Drug, Substance Abusers, Adults, Adolescents Only (13-19 years)
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
Participants who have a history of substance use will successfully complete assessment, evaluation, and work towards their personal treatment goals.
  • While in the residential program, 90% of participants will remain substance free;
  • 75% of participants who successfully discharge from residential services will continue in appropriate treatment; and
  • 75% of participants will report no new involvement with the police, the criminal justice system, or probation/parole violations during residential treatment.
Long-Term Success

All services assist individuals with improved functioning; treatment goal progress; achieving abstinence from alcohol/drug use; creating social support systems; improving their living environment; improving their employment and education status; and helping them feel empowered to stay in treatment. Services also assist many clients in preventing, reducing, or eliminating criminal behavior, including intimate partner violence. CMHS has high fidelity to its program objectives and closely tracks specific outcomes measures to show progress in these areas. Ultimately, long-term success for our clients means a safer community through reduced illegal activity, decreased family violence, and safer environments for children. The goal is to ensure clients have all the tools necessary to recover from drug and alcohol addiction and become self-sustaining, contributing members of the community.

Program Success Monitored By

Program clinicians assess each participant seeking services to determine the immediate risk factors such as likelihood to commit suicide or homicide; types of substances they are addicted to; past trauma, including adverse childhood experiences; history of violence, domestic and other; risky behaviors; and co-existing mental or physical disorders. CMHS staff created a comprehensive assessment that fits the needs of its consumers. This assessment was reviewed and approved by the State of Missouri. Clinicians assess the individual’s legal involvement, including probation/parole and financial status, to help identify potential funding sources. CMHS also determines participants’ employment, educational, and vocational status. Staff administer an initial mental health evaluation and ask individuals about their family connections and social supports to determine the need for more in-depth diagnostic evaluations with a psychiatrist.

Examples of Program Success

In FY2019, the Substance Use Disorder programs served a total of 1141 unduplicated clients.

Housing
100% of clients who did not have housing upon intake had housing upon successful discharge.

Contact with the Criminal Justice System
83% of clients reported no new involvement with the police, criminal justice system, or probation and parole violations during residential treatment.

Drug Use, as measured by Drug Testing
95% of the clients entered services testing positive for substances. At the time of successful discharge, 100% of clients tested negative for any substances.

Description
CMHS’s Healthcare Home (HCH) program provides an integrated healthcare community to holistically address barriers to access and coordination of a person’s needs. The program helps individuals identify and achieve healthcare and wellness goals, manage physical and mental health conditions in tandem, and prevent disease. The program also coordinates care between providers and families and provides health education. HCH serves children and adults with serious mental illness and those with co-occurring physical health disorders. Clients’ behavioral health and physical health issues are both addressed through routine appointments with a Nurse Case Manager, Integrated Health Liaison, and Community Support Specialists. This team works together to treat each client’s unique needs, seeking to treat the whole person, both mentally and physically.
Category Health Care, General/Other Medical Case Management
Population Served Adults, Children and Youth (0 - 19 years), Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
CMHS anticipates the HCH program will help clients to meet or exceed the Missouri Department of Mental Health’s goals for improvement of vital health indicators.
 
Improved vital signs:
79% of patients 18-75 will have their lipid level adequately controlled (LDL<100); 60% of adults will have a blood pressure of <140/90 mmHg; 37% of clients will have a BMI between 18.5 and 24.9; 80% of adults will have metabolic screenings; 60% of patients with a diagnosis of diabetes have HbA1c less than 8.0%.
 
Improved medication management and reconciliation: 70% of patients with persistent asthma with appropriately prescribed controller medication; 80% of patients will have medication reconciliation completed within 72 hours of hospital discharge.
Improved health behaviors: 56% of patients report no use of tobacco in the last 12 months.

Long-Term Success
The long-term goals of the HCH program are to improve access to primary health care, improve health indicators, and decrease the use of emergency departments for non-emergency needs. 
 
Clients that are seen regularly by a primary health care professional are more likely to have their chronic physical health conditions controlled and have less medication conflicts. They are also more likely to participate in prevention activities to improve their overall wellness. This will not only improve their physical health indicators, but for many will also decrease one area of stress which may exacerbate their mental health condition. By providing regular physical health care through a clinic, clients are less likely to use the emergency room, decreasing overall health costs. Individuals make better choices if they have access to health care and the assistance they need to understand and implement changes to maintain their health.
Program Success Monitored By

Based on a person-centered treatment approach, each consumer develops their own individual treatment plan based on their diagnosis and personal health goals. These goals are reviewed annually and as needed by the Nurse Care Manager. Treatment goals are changed or added with significant events. Progress toward goals and outcome measures is tracked using the Care Manager system, reviewed on a quarterly basis by the HCH team as well as peer reviews. Additionally, the Missouri Department of Mental Health routinely monitors certain indicators that reflect outcomes required for CCBCC.

Examples of Program Success
Most recent outcome results:
79% of patients 18-75 will have their lipid level adequately controlled (LDL<100)
Actual: 100%

60% of adults will have a blood pressure of <140/90 mmHg
Actual: 84.6%
37% of clients will have a BMI between 18.5 and 24.9
Actual: 17.2%
80% of adults will have metabolic screenings
Actual: 92.3%
60% of patients with a diagnosis of diabetes have HbA1c less than 8.0%.
Actual: 81.1%
70% of patients with persistent asthma with appropriately prescribed controller medication
Actual: 100%
56% of patients report no use of tobacco in the last 12 months.
Actual: 51.2%
Description
Crisis Intervention/emergency services are mobile and available 24 hours a day, 7 days a week. CMHS provides risk assessments, crisis intervention, referrals to community resources, and urgent and/or emergent appointments that can include psychiatric services. CMHS provides hospital diversion and crisis respite services at Spring House. Next day urgent and emergent appointments are kept for emergency situations in the Intake Department, Medication Clinic and the Outpatient Department. CMHS specializes in the use of medication for substance use disorders with outpatient treatment, residential treatment, and group and individual counseling. CMHS recently added a Hospital Discharge Specialist and Suicide Prevention Specialist position.

Additional services: crisis or respite services for youth or adult clients, outpatient treatment, partial hospitalization, admission to a 23-hour observation bed, in home or case management services for youth, or if necessary, inpatient hospitalization.

Category Mental Health, Substance Abuse Programs, General/other Crisis Intervention Programs
Population Served General/Unspecified, People/Families with of People with Psychological Disabilities, Alcohol, Drug, Substance Abusers
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
  • 100% of consumers will receive person-centered, trauma-informed, culturally-responsive services. 
  • 100% of callers to the crisis hotline will receive a response within 10 minutes and those needing face-to-face interventions will receive a response within 1 hour.
  • 80% of clients who are assessed as medium- or high-risk, placed on the Risk Tracking Pathway, and have received 10 days of follow-up will report a decrease in symptoms and demonstrate an increase in overall functioning.

Medication Clinic: The medication clinic will measure the following outcomes to show short term success of clients:
-% of clients discharged from the medication clinic were to the care of a physician
-% of clients reported understanding possible side effects of their prescribed medications
-% of clients reported that they know how to properly take their prescribed medications
-% of clients satisfied with services received
Long-Term Success
CMHS provides individuals and family members with the opportunity to receive appropriate emergency psychiatric services in an environment acceptable to them. The long-term intent is to assure that every available community service and resource is utilized to return a person to a pre-crisis level of functioning, direct that person to appropriate follow-up services to reduce future crisis situations, avoid contract with the legal system, and avoid costly emergency room visits. The Medication Clinic’s long-term program goals include enhancing human values, protecting individual rights, and enhancing potential for self-sufficiency, while providing the best possible services in the most cost-effective manner. 
Program Success Monitored By
Fidelity of all evidenced-based/promising practices is monitored and tracked through quality management by identified fidelity models for each practice.
 
CMHS tracks the number of crisis calls, next day appointments, referrals, clients placed on the risk tracking pathway, and clients hospitalized. Consumers at risk will be tracked and monitored through the Risk Tracking Pathway and the Electronic Medical Record (EMR).
 
Hospital notifications sent by the Department of Mental Health and discharges are tracked and follow-up on through EMR and internal tracking mechanisms.
 
Suicide risk data is compiled and aggregated through: PHQ-9, Risk Assessment, and/or Critical Intervention Plan.
Crisis staff attend coordinated meetings to ensure continuity of care between services and programs. Randomly selected case files are audited monthly.
 
The Medication Clinic works with the internal auditor to audit case files. These are reviewed by the Clinical Director and the Director of Quality and Compliance.
Examples of Program Success
In FY 2019: 816 total unduplicated clients accessed crisis services
 
-100% of consumers received person-centered, trauma-informed, culturally responsive services.
-97% of callers to the crisis hotline received a response within 10 minutes.
-233 total crisis pages. 100% of those individuals received a response within 1 hour.
-81% of clients who were assessed as medium- or high-risk, placed on the Risk Tracking Pathway, received 10 days of follow-up.
-7% of clients discharged from the medication clinic were to the care of a physician
-95% of clients reported understanding possible side effects of their prescribed medications
-98% of clients reported that they know how to properly take their prescribed medications
-95% of clients were satisfied with services received
CEO Comments
Comprehensive Mental Health Services, Inc. operates from the fundamental belief that everyone in our community deserves high quality mental health and substance abuse treatment when they are in need of those services. We also believe that the best approach to improved behavioral health is to take in to consideration the whole person. These values have led CMHS leadership to advocate over may years for changes in the health care system which will bring an end to the fragmentation of services and increased understanding of our fellow citizens as people whose mental and physical health cannot be effectively treated separately. 
 
We have also worked on implement training of staff in a variety of additional evidence based practices that has improved our ability to use the most effective therapies available for an individual's diagnosis. Our efforts to increase training cuts across all our programs and makes all our programs more efficient and effective for the people we serve.

Over the past few years we have focused our services on the most seriously ill persons, while referring many with mild symptoms to other agencies. Many of those referred to other agencies could be helped at CMHS if we offer more opportunities appropriate for those who could be helped with less intensive interventions.

We hope by providing a variety of groups on stress management, parenting, anxiety, life skills, depression, etc. we can be a valued resource to the citizens of our community and to hopefully lessen symptoms and/or prevent more serious mental health issues from arising and to allow our current resources to be stretched further to assist more people. 
 
We invite all whose lives have been touched by mental health issues or substance abuse, either personally or in someone they care about, to join us as we work to bring health and wholeness to our shared community.
Executive Director/CEO
Executive Director Ms. Julie Pratt
Term Start Feb 2018
Experience Julie Pratt is a Licensed Professional Counselor with 20 years of experience in Community Mental Health. Ms. Pratt has a B.A in Psychology and a MEd in Counseling and Psychological Services. She joined the CMHS staff in 2006 and has extensive experience in outpatient services, youth and adult community support and crisis services. She was named Interim Clinical Director in August 2011 and became Vice President of Operations in June 2012. The Board of Directors named her Interim CEO after the retirement of her predecessor. Ms. Pratt participated in the Central Exchange Emerging Leaders Program and is on the Board of Directors for the Missouri Coalition of Behavioral Healthcare and on the Board of Directors for CommCARE, a network of Community Behavioral Healthcare providers.
Former CEOs
NameTerm
Joy CopelandAug 2011 - Feb 2018
Mr. William H. Kyles1982 - Aug 2011
Senior Staff
Title CFO
Experience/Biography
Ms. Kleoppel has been affiliated with CMHS full time since1996. She worked with CMHS for 4 years  from 1987 to 1991 in accounts receivable. She began as Accounts Receivable Manager in 1996 and became CFO in 2005. She has also worked as a financial counselor for two years at MCI hospital, and as Office Manager for Carroll County Memorial Hospital in Carrolton, MO.
 
Title
Experience/Biography Dr. Terry Chance is a general adult psychiatrist who received his medical degree from Kansas City University of Medicine and Biosciences and completed his residency at Kansas University Medical Center. While his current practice is focused on outpatient management of a broad range of adult psychiatric diagnoses, he has worked as a hospital based psychiatric liaison consult in the Kansas City metro area.
Title Chief Operations Officer
Experience/Biography

Ms. Martin joined CMHS as Chief Clinical Officer in 2018. She has dual bachelor’s degrees in Management and Human Resources from MidAmerica Nazarene University and BSN from Rockhurst University’s Research College of Nursing with over 20 years of professional experience and 12 years clinical experience in emergency nursing, behavioral health and population health management.

Title Chief Clinical Officer
Staff
Paid Full-Time Staff 204
Paid Part-Time Staff 22
Paid Contractors 4
Volunteers 0
Retention Rate 78%
Staff Diversity (Ethnicity)
African American/Black 19
Asian American/Pacific Islander 4
Caucasian 69
Hispanic/Latino 4
Native American/American Indian 1
Other 3
Staff Diversity (Gender)
Female 76
Male 24
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
CMHS:
  • Provides individualized outpatient treatment services for women and children that reside at Healing House, at Recovery Kansas City;
  • Partners with Resilience Builders to train, consult, and assist with implementation of trauma-informed/responsive care;
  • Partners with 33 Missouri agencies in the Zero Suicide Academy, working with local police departments to encourage conversation, increase awareness, education and training.
  • Delivers substance use programs that are part of a wide, informal referral network (i.e. Women's Commission, TIES, DFS, Greater Kansas City Coalition to End Homelessness, KC Pact, Metro Task Force, Missouri Advisory Council, COMBAT, KC NoVA, and Artists Helping the Homeless).
  • Places Community Support Specialists to connect with other resources and service providers to ensure they are current on the services available at CMHS;
  • Partners with local Jackson County school districts to provide therapy and prevention services to help reduce the risk of suicide, help identify mental illness, reduce risk factors for substance use, violence, bullying, and other high-risk behaviors.
  • Partners with veterans and social service agencies through SAMHSA’s Mayor’s Challenge to Prevent Suicide Among Service Members, Veterans, and their Families.
Affiliations
AffiliationYear
United Way Member Agency2017
External Assessment and Accreditations
Assessment/AccreditationYear
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation2010
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation2013
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation2016
Commission on Accreditation of Rehabilitation Facilities (CARF) - Community Integration - 3 Year2019
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2019
Awards
Award/RecognitionOrganizationYear
2008 IMPACT AWARDIndependence Council For Economic Development2008
2015 IMPACT AwardIndependence Council For Economic Development2015
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments
The stresses and challenges of life affect us all. At Comprehensive Mental Health Services, Inc., (CMHS) our mission is to help individuals and families who experience emotional and coping problems or serious mental illness that interfere with the ability to successfully navigate everyday life situations. CMHS offers a wide range of assistance. While early attention and intervention often prevent small problems from becoming big ones, CMHS has extensive services for seriously mentally ill adults, for severely emotionally disturbed children/youth and for addiction problems. CMHS serves Eastern Jackson County through various programs staffed by mental health professionals including psychiatrists, therapists, social workers, case managers and nurses. CMHS team members share in the belief that being mentally healthy is an important component of a well-balanced life. CMHS offers a Sliding Fee Discount Program to be able to make services affordable for those that qualify.
 
CMHS received three-year Commission on Accreditation of Rehabilitation Facilities (CARF) certification renewal in 2016. All agency programs at CMHS are CARF certified. One of the most significant accomplishments of the past year was CMHS meeting the requirements to become a Certified Community Behavioral Health Clinic (CCBHC) which began on July 1st, 2017. Through agency-wide trainings and fidelity to these new requirements, CMHS met all CCBHC standards by implementing or enhancing several evidenced-based agency practices. These practices include: Trauma-Informed Care, Motivational Interviewing, Wellness Coaching, Cognitive Behavioral Therapy, Eye Movement Desensitization and Reprocessing, Tobacco Cessation, Integrated Treatment for Co-occurring Disorders, Illness Management and Recovery, Individual Placement and Support Employment Model, and Zero Suicide.
Board Chair
Board Chair Mr. David Cook
Company Affiliation Stewart, Cook, Constance & Minton, L.L.C.
Term Jan 2014 to Jan 2020
Email dcook@sccmlaw.com
Board Co-Chair
Board Co-Chair Mr. Jay Dorst
Company Affiliation Hawthorne Bank
Term Jan 2011 to Jan 2020
Email jdorst@hawthornbank.com
Board Members
NameAffiliation
Ms. Grace BoswellreStart, Inc.
Mr. David CookStewart, Cook, Constance & Minton, L.L.C.
Mr. Tom CranshawRetired and Volunteer Work
Mr. Jay DorstHawthorne Bank
Ms. Kimberly GlackinMetropolitan Community College
Ms. Shenetta HollinsBlue Springs Police Department
Mr Mike JonesKansas City Leadership Academy
Ms. Nora MaGeeRetired and Volunteer Work
Ms. Robyn Miller
Ms. Toniann RichardHealth Care Collaborative of Rural Missouri/Live Well Community Health Centers
Mr. Steve ShipmanState Farm Insurance
Mr. John TramelDrumm Farm
Ms. Anita WatsonHerman Watson, MD Private Practice
Board Demographics - Ethnicity
African American/Black 4
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 6
Female 7
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 71%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 86%
Percentage Making In-Kind Contributions 89%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 10
Standing Committees
Finance
Board Governance
Strategic Planning / Strategic Direction
Executive
Advisory Board / Advisory Council
Advisory Board Members
NameAffiliation
Barbara Daniels
Nicole Gaage
Dwain Strickland
Timothy Truman
CEO Comments I am very satisfied with the program services CMHS continues to provide to the citizens of Eastern Jackson County. It is a rewarding experience to be a part of an established and credible organization with such a tremendous history in delivering an array of quality mental health and behavioral health services to those in need. Our services assist individuals with remaining out in the community, living independently. At CMHS we continue to be consumer driven and I believe that has greatly impacted our success. Furthermore, we have an exceptional staff who continue to be dedicated to providing the highest quality of service that respects and honors the cultural diversity of our clients.  We have added an Advisory Council made up of consumers and family members of consumers that reports to the Board in order to enhance services and continue improving our patient-centered care.
Financials
Fiscal Year Start July 01, 2019
Fiscal Year End June 30, 2020
Projected Revenue $18,121,212
Projected Expenses $18,121,212
Spending Policy N/A
Form 990s
Audit Documents
IRS Letter of Exemption
Foundation Comments
  • FYE 6/30/2018, 2017, 2016: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line items may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201820172016
Foundation and
Corporation Contributions
$8,998$180,006$8,534
Government Contributions$0$0$0
Federal------
State------
Local------
Unspecified----$0
Individual Contributions------
----$0
$14,295,396$12,806,453$12,984,142
Investment Income, Net of Losses$4,416$8,120$4,045
Membership Dues----$0
Special Events$0$0$0
Revenue In-Kind----$0
Other$154,573$40,062$75,670
Expense Allocation
Fiscal Year201820172016
Program Expense$11,040,881$9,415,159$9,360,745
Administration Expense$2,500,063$2,346,477$2,414,532
Fundraising Expense$0$0$0
Payments to Affiliates------
Total Revenue/Total Expenses1.071.111.11
Program Expense/Total Expenses82%80%79%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$15,995,831$14,743,942$13,465,432
Current Assets$11,369,433$10,836,310$9,345,758
Long-Term Liabilities$78,942$80,195$79,460
Current Liabilities$1,874,483$1,543,780$1,539,010
Total Net Assets$14,042,406$13,119,967$11,846,962
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities6.077.026.07
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets0%1%1%
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar Amount -- --Department of Behavioral Health/Medicaid Match $5,446,131
Second Highest Funding Source & Dollar Amount -- --Department of Behavioral Health $3,944,335
Third Highest Funding Source & Dollar Amount -- --Jackson County Mil Levy $1,297,894
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments CMHS is an A+ rated nonprofit organization demonstrating annual financial growth. Specific goals are: 1) to fully utilize resources and allocations received from the Department of Mental Health 2) to maximize non-match funds to Medicaid match funds and 3) to seek and expand contracts with insurance companies. Organizational leadership will work closely with each department to review financials and address issues. CMHS intends to maintain a robust operational reserve while pursuing contracts and foundation support which will allow us to respond to opportunities to expand services to youth and adults. The increase of requests for service generated by Open Access and identified gaps in service availability for this population (i.e. transitional housing) are challenges that CMHS will be able to address due to reserves and a commitment to financial growth. Key initiatives to meet increasing community need include an expansion of parking to accommodate existing consumers and those seeking assistance during Open Access walk-in hours, the addition of a new building to the 23rd street campus, remodeling and expansion of the New Connections location to better meet the acute psychiatric crisis needs of Eastern Jackson County, and the development of Transitional Housing options for seriously mentally ill consumers needing temporary housing to address homelessness and stability issues.
Other Documents
Annual Report2017View
Annual report2015View
2014 Annual Report2014View
Annual Report2012View
Organization Name Comprehensive Mental Health Services, Inc.
Address 17844 E 23rd Street
Independence, MO 640571840
Primary Phone (816) 254-3652
Contact Email info@thecmhs.com
CEO/Executive Director Ms. Julie Pratt
Board Chair Mr. David Cook
Board Chair Company Affiliation Stewart, Cook, Constance & Minton, L.L.C.
Year of Incorporation 1969
Former Names
Northeastern Jackson County Community Mental Health Center