Della Lamb Community Services
500 Woodland Ave
Kansas City MO 64106-1361
Web and Phone Contact
Telephone (816) 8428040
Fax 816- 8427727
Mission Statement
Della Lamb Community Services exists to empower its clients to meet the challenges of education, employment, and self-sufficiency in an ever-changing world.
CEO/Executive Director Mrs. Judy McGonigle Akers
Board Chair Mr. Michael K. McCluskey
Board Chair Company Affiliation Henderson Engineers, Inc.
History and Background
Year of Incorporation 1946
Former Names
Della C. Lamb Neighborhood House, Inc.
Institutional Church and Neighborhood House
Volunteer Opportunities
Ways to donate, support, or volunteer
Financial donations by check should be made out to: 'Della Lamb Community Services' and mailed to the agency address.
Financial donations may be made by Credit Card or a Pay Pal account on the DLCS agency website
Volunteering Opportunities include:
  • Reading / Tutoring with children [Early Education Child Care] and Adults [ESL, Cultural Orientation, Life Skills, Citizenship Preparation]
  • Youth Activities and Coaching
  • Seasonal Events: Operation Thanksgiving & Operation Santa
  • Opportunities for Volunteer Groups & Individuals

Please contact the Della Lamb offices at 816.842.8040 to inquire about specific volunteer opportunities.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement Della Lamb Community Services exists to empower its clients to meet the challenges of education, employment, and self-sufficiency in an ever-changing world.
Background Statement

Della Lamb Community Services began in 1897 as a means of support for indigent Italian immigrant mothers ­ initiating the innovative service of child care for the working poor. Methodist women opened a church facility to enable working mothers, whose husbands had died or left the family, to have a safe place to leave their children throughout the day to enable the mothers to work outside the home, as primary wage-earners. This has been described as ground-breaking, at a time in history when mothers were not valued as primary-wage earners.

This program served to meet a distinctive need, and supported the efforts of families to remain as unified as possible to pursue and achieve self-sufficiencya treasured agency ambition, practice, and reinforcement, within Della, for more than 120+ years.

For many years, the client-base of DLCS was mostly single-parented, American families in poverty. More recently, however, Della is also serving a changing demographic within the immediate geographic area surrounding Della’s main administration site at 500 Woodland Avenue in Northeast Kansas City. The changing demographic includes a diverse refugee population new to America and Kansas City. These refugees have fled chaotic conditions within their homelands to aspire to the promises of safety, freedom, and employment within the U.S., escaping political and religious persecution from war-torn areas throughout Africa, Asia, and the Middle East. Ever adaptable to the changing circumstances and needs of its clients, The Lamb focuses on the urgent necessities of people making the transition to assimilate into American culture.

The Della programs offered, with adult learning curriculum, all address the real, daily needs of a refugee population focused on bringing their families through the changes necessary for a self-sustaining life.

Committed to the work ethic and the promise of Education as the pathway out of poverty, Della provides Educational skill development for all learning levels, from the very young with Early Childhood Education [ 6-weeks to Pre-K] through Adult learning needs with basic skill development and English as a Second Language instruction.

In addition to the Educational support, DLCS provides Job-Development, and other Supportive Services, which help to meet immediate needs of newly-arrived refugee families, as well as families, of all heritages, who have lived here for 3-years or 3-generations or 3-centuries and find themselves in need of help.

Impact Statement
In 2018 Della Lamb Community Services had to prove its resilience as it has done throughout its 120+ year history by responding to family-need with quality services and innovative leadership, especially with even more frugal budget constraints.
  • Della Lamb was a leader in the Missouri Charter School Movement opening the 1st Charter School in June, 1999. However, in 2016, the MO State Dept. of Education mandated the school be spun-off to become fully independent, as they required of Don Bosco and Guadalupe Centers in the early 2,000’s. Facing a significant budget reduction of more than 60%, Della responded and continued its mission to meet vital needs of low-income families through Early Ed Child Care, Social Services, Youth Services, ESL/Refugee Services, etc.

  • Della’s Refugee Resettlement Services, begun in April 2014, had become our fastest growing program. In 2017 we were told to prepare to resettle 290 individuals. However, after the election, the Presidential Executive Order reduced resettlement numbers by 65% - resulting in DLCS resettling 176 refugees; in the next year DLCS resettled 84 refugees. Despite these setbacks we continue to serve refugees with ESL, Job Prep and Job Placement services, as well as meeting individual family needs toward self-sufficiency.

  • Della also provides a State Licensed and Accredited Early Education Child Care Program for children from low-income families, allowing parents to work or attend vocational classes.

  • Della Youth Services program continues to provide positive, productive after-school, and recreational athletic activities for at-risk youth. Athletic success nationally has provided college scholarships for more than 40 low-income youth in the last decade.

  • DLCS remains committed to meeting the basic needs of low-income families through Social Services [rent/utility assist., food pantry, clothing, etc.] and Holiday Programs [14-lb turkey, groceries for 2 holiday feasts, and new clothes, toys, books for Christmas.]
Needs Statement
  1. Broader-based Funding Support / Increased Contributions across all programming.

  2. Youth Services Funding to continue year-round programming for at-risk youth – after school, camping, field trips, community service, recreational athletics, and more. Della’s Athletic programs have been effective in getting youth 4-year college scholarships.

  3. Refugee Supportive Funding … 91st-Day and Greater Funding needed beyond the initial refugee-placement funding provided for the first 90-days from arrival for newly-arriving refugees. In some cases, rent, utility, and food assistance are needed into the 4th or 5th month until employment stabilizes.

  4. Seasonal / Holiday Assistance for low-income families – 2,000 families provided Thanksgiving and Christmas support – 14-lb turkey, groceries for a feast, new toys, clothes, books, etc.

  5. Volunteers – Opportunities for individuals, churches, organizations, companies
  • Coaching and support of Youth Athletics;
  • Seasonal Volunteers for client Holiday Assistance Programs;
  • Program Support -ESL teachers/tutors;
  • Operational Support – Clerical assistance, IT and Community Relations assistance.
Service Categories
Ethnic/Immigrant Services
Emergency Assistance (Food, Clothing, Cash)
Areas of Service
MO - Jackson County
MO - Jackson County Urban Core
MO - Clay County
MO - Platte County
KS - Wyandotte County
KS - Johnson County
Geographic Area Served Narrative Della Lamb provides vital supportive services to low-income children and families in Northeast Kansas City and the Urban Core.  Our primary service area is western Jackson County bounded by the Missouri River on the north; I-435 on the east; 63rd Street on the south; and State Line on the west.  When specific needs are identified, Della Lamb also serves families north of the River in Missouri and in Wyandotte County and northern Johnson County in Kansas.
CEO/Executive Director/Board Chair Statement
  • Della Lamb is a $3.5-Million budget agency with 23 Employees … serving 1,400-1,500 Families per day with Transportation services to / from jobs, sheltered workshops, elderly nutritional / medical needs … to Educational Services helping prepare adults for Job-Placement … to providing Quality Early Education / Childcare to enable low-income adults to secure or maintain jobs … and more.

  • In some of the Della services, over 70% of our clients are from refugee backgrounds leading to "multiple points of contact" i.e., child care, education and nutrition services for infants and toddlers, after-school youth programming, ESL and Cultural Orientation classes, etc. Della uniquely provides service-delivery for an individual or within a family unit and together these multiple services allow parents to work or pursue vocational preparation classes and making progress toward self-sufficiency.

  • One of the greatest challenges continues to be finding continuous funding to provide ancillary services which support our "core" efforts toward client success. As an example, providing Child Care specific to Adult Education/ESL Instructional hours [evening, non-work hours] for refugees and immigrants who are employed.

    Della’s constant re-evaluation of client need, examination of current service-delivery, its impact, how to tailor services to accommodate changing needs, and the availability of funding-dollars …. is a circular challenge which is frequently achieved in the best interest of the client, and, unfortunately, to the agency’s fiscal deficit.

    The reality is … that Della is lead by a commitment to serve … with constant prayer and effort to “find funding” (often after the fact) to support the agency’s commitment to meet the needs of low-income families that turn to Della

  • As Board Members, our greatest challenge continues to be finding quality, dedicated board members as well as identifying new funding sources to grow Della’s community awareness stature among business, corporate, and foundation funding communities … to help reduce Della’s long overdue status as … "the best kept secret among Kansas City non-profits."

  • Judy Akers and her senior staff have continued their solid performance, successfully navigating the shifting sands of changing program funding mixed with greater long-term planning requirements.

Della Lamb Social Services supports the Emergency and Urgent one-time needs of low-income children and families transitioning out of poverty into self-sufficiency. Rent and Utility Assistance as well as Food, Clothing, Medical, and other individual / personal needs ensure that homes are safe and appropriate as families focus on education and employment.

Holiday Assistance programs encompass Thanksgiving and Christmas. Families receive a 14-pound frozen turkey and holiday feast groceries. Operation Santa also includes new Children’s underwear/ socks/sweat-suit top and bottom/hats/gloves, as well as new toys / new books and filled Santa Stockings for children to age 12. Teens receive backpacks, new books / games, personal care items, etc. Della Lamb also provides wrapped new gifts for moms and dads so that they are included in family celebrations. Seasonal needs include new Back to School Supplies - tools needed for academic success – and new clothing and grooming items.

Program Budget $1.00
Category Human Services, General/Other Emergency Assistance
Population Served Poor,Economically Disadvantaged,Indigent, Children Only (5 - 14 years)
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

Low-income Client Families receive vital supportive services needed to relieve emergency situations. Utility and Rent Assistance helps families to maintain appropriate housing that is livable, with both gas [heat] and electricity [lighting]. Rent Assistance supports the viability of housing when families have an immediate need to vacate a currently unsafe situation. Food Assistance is available monthly. Generally, Rent and Utility Assistance are available one-time per year and are intended as a one-time help for a family – but not intended as long-term, ongoing support. However, on a case-by-case basis, if the family situation warrants additional help, increased support is provided.

Long-Term Success

Della Lamb provides Emergency Social Services for low-income families to help them meet and alleviate a current crisis, and improve the status of their immediate living conditions. These intermittent supportive services facilitate the ability of both adults and children to focus on self-improvement: the Parents’ ability to find and retain suitable employment, to attend Adult Education classes to improve English language abilities, to access vocational training, job preparation and job placement services, etc. Through Della Lamb’s network of educational and vocational services, the families will become more self-sufficient and less reliant upon Emergency Social Services.

Program Success Monitored By

The Mid-America Assistance Coalition database [MAAC-Link] is used by Della Lamb [and many other Kansas City area social services agencies receiving government funds or United Way support] to certify eligibility, and to prevent duplication of services, with low-income client families.

Reporting is available from MAAC-Link data and from Intake Records, Numbers of Families Enrolled in Seasonal Programs, from financial accounting systems of Social Services Expenses and data from Client Feedback Surveys, when completed.

Reporting obligations include United Way of Greater Kansas City, foundation funders, and corporate donors, if required.

Examples of Program Success

* Food Assistance through the Della Lamb Food Pantry in Calendar-Year-2017 served 554 Kansas City Families in need, comprised of 1,387 Individuals, 519 Children, and 168 Elderly.

* Emergency Clothing Assistance was provided for 108 Families in need, comprised of 391 Individuals, 201 Children, and 17 Elderly.

* Rent and Utility Assistance were provided to 48 Families plus nearly 100 additional refugee families.

* Operation Thanksgiving in Calendar-Year 2017 served 1,322 Kansas City Families in need, comprised of 4,421 Individuals, 2,129 Children, and 463 Elderly.

* Operation Santa in Calendar-Year 2017 served 1,266 Kansas City Families in need, comprised of 4,470 Individuals, 2,216 Children, 387 Elderly, and 550+ Teens.


Year-round, Della provides State-Licensed and Accredited Early Educational Child Care for children of Low-Income Working Parents or Parents participating in welfare-to-work Job-Training programs.  Della’s Early Ed Program serves Infants through Pre-K ages, 6-weeks to 5-years, from 6:30 a.m. to 5:30 p.m. daily: Mon – Fri.

Della’s program uses the Desired Results Developmental Program for Children and Families [DRDP], a developmental continuum for Infant/Toddler and Pre-K, which addresses multiple learning domains, specific to the age-groupings.

The DRDP learning domains addressed in both age groupings include: ▪ Self-Regulation; ▪ Social and Emotional; ▪ Language and Literacy; ▪ Cognition/Math/Science; ▪ Physical Development/Health.

Additional learning domains addressed within the Pre-K age include: ▪ English Language Development; ▪ History/Social Science; ▪ Visual/Performing Arts.

U.S.D.A. approved / sponsored nutritional Breakfasts, Lunches, and Snacks are provided daily.

Program Budget $1.00
Category Education, General/Other Early Childhood Education
Population Served Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

At-risk, low-income Children of working parents (infants 6-weeks to pre-K, 5-yrs) are cared for and nurtured daily with age-appropriate Early Education DRDP Curriculum; USDA approved breakfast, lunch, and fresh fruit/veggie snacks, medical, dental, academic, and mental health screenings. Low-income Parents are able to work each day (or to attend Adult Ed/Job Skills Training/Job-Placement services) free to focus on work in the absence of their children, comforted by the safety, security and multiple services provided by DLCS to meet their child’s daily needs.

Quarterly Parent-Teacher Conferences reinforce the Parent/School/Child Partnership of Responsibilities and share the Child’s developmental progress, learning gains, and ways that Parents can support individual goals jointly established for their child. Nearly 100% Parent Attendance within Parent-Teacher Conferences are indicative of Parental respect for the learning process and high motivation for their children to succeed within Della.

Long-Term Success

At-risk, low-income Children, (6-wks to 5-yrs) will be better prepared to enter/succeed in Kindergarten, as well as in successive grade-levels, due to the initial investment of the following into their young development … an environment of safety, age-appropriate curriculum, abundant nutrition, nurturing caregivers, and supplemental supportive services. Low-income Parents will experience Freedom to Work or to pursue Welfare-to-Work Educational transitions into Employment with No-Cost or Low-Cost Child Care. Low-income Client Reliance upon Governmental support will be reduced as Employment numbers grow and clients progress toward self-sufficiency. Preparing low-income Parents to positively support academic, behavioral, and social / emotional gains with their children will ultimately enhance a more complete development of the child, establishing critical groundwork toward the greatest potential achievement for lifelong learning and maturation, success factors in society, as well.

Program Success Monitored By

Multiple sources of data are collected within the Della Early Education Program, including: Student Daily Attendance; Student Daily Nutrition Consumption; Monthly assessments of Parent Child Care Subsidy Certifications; Student Learning Assessments (Pre- and Post-); Student Health, Immunization, Dental Histories; Family Goals; Administrative Tracking of Teacher / Volunteer Background Screenings for Personal Histories of Criminal / Abusive Behavior; Administrative Tracking of Teacher Educational Backgrounds and Further Learning Progress; Administrative Tracking of Teacher Professional Development Data; Administrative Tracking of Teacher Lesson Plan Development and Implementation.

Examples of Program Success

* Della Lamb Early Education Program completed the annual reporting for Renewal of Accreditation and was granted Accreditation Renewal in Feb-2019.

* In 2017, 62 Infant-Toddlers and 49 Pre-K at-risk students were served, enabling 70+ low-income Parents to secure or to maintain Employment, critical benchmarks toward client self-sufficiency acquisition.

* Della Lamb Early Education program is constantly assessing opportunities for program improvement. Currently, DLEEP is working with MCC-Penn Valley and the Francis Institute for Child and Youth Development within a community-wide collaborative project to transition area early education programs into the DRDP [Desired Results Developmental Profile] curriculum and standardized assessments.


Transportation of special needs clients -- low-income Adults, Elderly, Children, Disabled Adults ... for purposes of Medical, Nutritional, Employment, or Educational needs.

Program Budget $1.00
Category Human Services, General/Other Services for Individuals with Disabilities
Population Served Elderly and/or Disabled
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

Della Lamb Transportation enables Low-income Elderly to access Medical or Nutritional or Employment resources independently and remain self-sufficient within their homes … as opposed to “forced residential nursing home use”. Della’s Transportation Services enable Low-income Disabled Adults to be able to access Sheltered Workshop Employment resources. Della’s Transportation Services enable Low-Income non-literate Refugee Adults to be able to access Adult Education and Job Skills Training classes, as well as access Job Interviews with Supportive Staff to bridge the Job-Placement process.

Long-Term Success

Della Transportation Services enable Low-income Elderly or Disabled Adults to maintain independent living status through access to critical Medical, Nutritional, and Employment resources. Low-income non-literate Refugee Adults will be able to access Adult Education and Job Skills Training / Job-Placement to achieve advancement toward Self-Sufficiency ... including, but not limited to instruction in learning to Speak / Read / and Write in English; in Basic Academic Skills; in Job Skills Training / Placement; in Citizenship instruction and more.

Program Success Monitored By

Program Success is monitored by Program Funders. Adult Client Ridership Survey Comments provide feedback to drivers, staff, management, and more.

Examples of Program Success

*  Current Adult Ridership Surveys indicate High Level of client approval of program.  Numbers of annually-renewed Transportation Contracts (some for as many as 30 years) indicate satisfaction with quality of service-delivery and contractual agreements.

* 140 Disabled Individuals were able to participate in daily Sheltered Workshop activities due to transportation from their residence and return home.

* 40 Disabled individuals were able to access Supported Employment and return home due to Della Lamb Transportation services.


Della Lamb Youth Services provides positive, productive experiences for at-risk, low-income youth, through After-School, Evening, Weekend, and Summer Developmental Activities. Program offerings are available for youth ages 7 to 17 and include daily After School Programming, Camping, Athletic Teams and Clinics, Educational Supports [tutoring, homework help, etc.] and Social-Recreational Programs.

Activities are designed from a Drug-Preventive and Violence-Preventive format, to provide new and challenging opportunities under the guidance of caring, mentoring adults. Youth learn good decision-making strategies, develop leadership skills and enhance personal development, while connecting with caring adults available to support their learning and progress.

Program Budget $1.00
Category Youth Development, General/Other Youth Development, General/Other
Population Served Children Only (5 - 14 years)
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

Della Lamb Youth program participants maintain drug-free, alcohol-free, tobacco-free, pregnancy-free, and violence-free living condition status (or maintain decision-making results which reinforce drug-free status) and participate in positive, structured after-school and weekend activities – learning new skills, alternative coping methods, and self-actualization in a safe and caring environment, with connected adults.

Individual development is enhanced through leadership activities, strengthening peer-to-peer interactions, having positive new life experiences, developing coping skills to respond to difficult situations, and valuing ongoing educational opportunities.

Long-Term Success

Della Youth participating in structured programming are more likely to make good, positive choices and are less likely to be engaged in at-risk behaviors. Studies have shown that at-risk youth who have maintained drug-free, alcohol-free, violence-free, pregnancy-free status, with the impact of caring and connected adult guidance, have shown greater long-term health and success in life.

Through educational programs and recreational athletics, individual youth have opportunities to expand educational potential. More than 40 recent program participants have received 4–year college scholarships; 98% of whom are first-generation college attendees.

The greatest long-term impact is the interaction with positive, mentoring role models who demonstrate success in their own lives, and who connect with interest and respect in youth, maintaining higher expectations that help to hold kids accountable for better decision-making toward positive long-term results including high school graduation.

Program Success Monitored By

The numbers of youth participating in Della programs is collected from Enrollment Forms for each specific program and Attendance Records for each program as well … including special outings, i.e., camping, attending sporting events, field trips, etc. Della Youth Participant surveys also provide insight into program effectiveness at meeting intended program goals and outcomes.

Examples of Program Success

In 2017, 200 youth participated in Football; another 248 were involved in Basketball and Baseball. Another 84 kids participated in competitive, travel basketball and, through national tournaments, were exposed to college scouts, resulting in many 4-year scholarships. 209 Kids participated in Camps; 385 kids participated in multiple special events including athletic skills camp, attending professional sporting events [NFL, MLB, NBA, etc.] and outdoor camping, local field trips and community service projects.

Former Della Youth program participants now compete at higher levels in their sports … [NFL, European Professional Basketball Leagues, etc.].

One former Della Youth Program participant is a Commercial Banker for Wells Fargo Bank, and is “giving-back” through coaching local high school basketball.

Another rose to the rank of Lieutenant. In his ten-year US Navy career he has served as a ship’s Operations Officer and as a Company Officer at the US Naval Academy leading 150 Midshipmen.


DLCS Refugee Programs represent educational and supportive human services that meet the needs of newly-arriving and previously-arrived refugees.

Initial services include securing appropriate Housing, initial Rent and Utility Bill/Deposit payments, Furniture, Housewares, and Groceries.

ESL and Cultural Orientation classes provide foundations for successful acculturation. Addressing client limited (or no) literacy status, against an immediate 90-day obligation for Job-Placement, requires very basic instruction including learning to tell time, our money system, accessing bus transportation, real-life budgeting, etc.

With a Self-Sufficiency goal within 90-days, Job Preparation and Job-Placement are critical benchmarks, identifying previous skills/transferrable work experience, on-line applications, interview practice, are all needed and provided.

Supportive services include medical check-ups, children’s school enrollment or within Della’s Early Education Child Care enabling parents to work.

Program Budget $1.00
Category Human Services, General/Other Services for Specific Populations
Population Served International
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

The immediate goal of Refugee Resettlement is to provide appropriate housing for an individual or family. This entails paying initial rent and utilities [and deposits] and fully furnishing the home with furniture and housewares. Some refugees have never lived in a house, so a teaching process of familiarizing the newly-arrived refugee with home systems [heat, air, water, lighting, etc.] and with cleaning instructions to ensure continued sanitary conditions.

ESL and Cultural Orientation classes with a focus on functional English language acquisition is the first step in supporting a Job search.

Teach Job basics related to workplace culture, company structure, roles of HR, supervisor, common daily process – work/break times, arrival-timeliness, time in/out, who to ask with questions, establish on-site go-to-person, Della staff facilitates interaction between the employer and the refugee-employee to alleviate issues that arise.

Long-Term Success

Refugee long-term success grows from an initial “seed” investment, which enables achievement with job-placement and self-sufficiency, and which continues in an upward spiral of promise and success.

After refugee newcomers receive immediate assistance, they commit to continued improvement that enhances long-term success. Upon securing employment, there is a need to improve English language skills and better understanding of job opportunities that support upward job mobility.

Connections within the community include accessing Child Care to support continued employment or education. Children receive the early education they need as a foundation for their own future, and a parent’s appreciation for the importance of education.

Orientation to community services, activities, and supports, enhances enculturation and inclusion and reduces future need to access Della’s supportive social services [rent/utility, food pantry, clothing, etc.] while achieving long-term self-sufficiency.

Program Success Monitored By

For newly-arriving refugee families, case files document the provision of federally mandated services – 80+ within 90 days. With the Self-Sufficiency Goal Achievement within the first 90-days, Job Training, Job Placement, English Language Acquisition, etc. are all markers of refugee progress toward self-sufficiency.

Della Lamb is an affiliate of the Ethiopian Economic Development Council [ECDC], one of 9 national organizations authorized by US Dept of Homeland Security and US State Dept, to subcontract to local agencies (like Della) the Resettlement of Refugee processing. Regular reporting [Monthly, Quarterly, and Annually] of services provided with results, i.e., Job-Placement, Self-Sufficiency Achievement, etc. are made to ECDC and to Federal agencies.

Client case files are regularly audited by ECDC, and by various Federal and State of Missouri agencies.

Funders including United Way of GKC, Foundations, Corporations, etc. require reporting of services delivered and results.

Examples of Program Success

Since Della Lamb initiated its Refugee Resettlement Program, accepting newly arriving refugee families, 84% of adults eligible to work have been placed into jobs within the first 90-days of arrival.

In the 5-years since Della’s Refugee Resettlement Program was begun in April, 2014, the program has successfully resettled 673 refugee individuals. [The annual client service-number / program-growth have been diversely impacted by the recent Federal decision to decrease the number of refugees admitted into the US annually.]

CEO Comments Every Della Lamb program has been designed to meet the needs of low-income families who are striving to achieve self-sufficiency and a future that does not rely on government subsidized assistance programs. Some programs provide short-term financial help with rent or utility bills, food, clothing, or medical prescriptions when families experience an emergency or unexpected crisis. Other programs are geared to more intensely address on-going family needs like transportation, child care, nutrition, early childhood, and youth sports activities. More recently Della Lamb’s programs have also focused on newly-arrived refugees – helping with initial settlement [housing] and then ESL [learning to speak, read and write in English as a second language] and Job Preparation and Job Placement services leading to self-sufficiency. Seasonal supportive programs assist with Youth Summer Camping, Back-to-School supplies, Thanksgiving/holiday groceries, Christmas groceries/ new gifts/new children's clothing/and new children's toys. By creating programs which educate, providing support in times of need, and demonstrating abundant amounts of caring at all times, Della Lamb increases the likelihood that families will move forward on their paths out of poverty towards self-sufficiency.
Executive Director/CEO
Executive Director Mrs. Judy McGonigle Akers
Term Start Jan 2002
Experience Judy McGonigle Akers has been with Della Lamb 39 years, beginning as Executive Assistant, and then becoming the Director of Volunteers/Director of Development in 1980, Associate Director in 1991 and Executive Vice President in January 2002. Judy has a B.S. Elementary Education; Lifetime MO Elementary Teaching Certificate from University of Missouri-Columbia; 3 Credit Hours of Social & Philosophical Foundations of Education from University of Missouri-Kansas City; and a MO Adult Education Teaching Certificate. Judy also has multiple seminar participation hours in: Non-Profit Management; Non-Profit Fund-Raising; Direct Mail; Annual Giving; Capital Campaigns; Volunteer Management; Personnel Management; Elementary Curriculum; Classroom Management; Pre-K Curriculum; Discipline; Special Education; Core Knowledge Curriculum and Direct Instruction Curriculum.
Former CEOs
Mr. William C. "Duke" Akers Jr.June 1973 - Dec 2001
Luster MainJan 1946 - June 1973
Senior Staff
Title Director of Finance

Marie is a CPA with more than 40 years of experience in Accounting, with the majority being spent with Non-Profit Organizations. Previously, he worked at Children’s Mercy Hospital for more than 17 years, Cornerstones of Care for 4 years and at the Tulsa Economic Development Corporation for more than 6 years.

Originally from McAlester, Oklahoma, Marie began work career in Tulsa, Oklahoma, relocated to Kansas City, Missouri in 1992 to work as a staff accountant for Arthur Andersen at its contract with the FDIC/Resolution Trust Corporation until it ended in 1996, at which time she was hired by Children’s Mercy Hospital in the Accounting Department.

Through her experience, Marie has gained a wide variety of Accounting and Management experiences, from General Ledger Accounting to Budgeting to Business Manager of Home Care to my current position at Della Lamb. She began at Della Lamb Community Services in May 2018 as a Temporary and was hired as CFO at the end of July 2018. In my short tenure with Della Lamb Community Services, I have been fortunate to function as a “one-person” accounting office. Additionally, I have also served as Accountant/Financial Reporting Specialist for the various Refugee programs administered by Della Lamb.

Title Director of Development
Jonathan Hyde has been with Della Lamb as the Director of Development since October 2010. He has a 40-year+ history in KC not-for-profits in the areas of Fundraising and Public Relations with leadership positions in higher education [Avila College], health care [St. Mary’s Hospital/KC, Shalom Geriatric Center], the arts [KC Ballet], and Community Action/poverty-based programs. His development experience includes major giving, corporate and foundation grants, annual and direct mail solicitation campaigns, and special events [gala dinners, golf tournaments, etc.] In addition to Development responsibilities at Della Lamb, Jonathan also assists with Marketing, Community Relations and Volunteers.
A Bachelor’s Degree in Journalism from Kansas State University provided small-market radio broadcasting experience early in his career before coming to KC to begin his 4-Decades of work in the local not-for-profit sector. Mid-career he completed Journalism Teacher Certification at Park University and taught Journalism, Yearbook, Newspaper and Broadcasting, in addition to English and Humanities at Wyandotte High School for 8 years.
Paid Full-Time Staff 21
Paid Part-Time Staff 2
Paid Contractors 0
Volunteers 1150
Retention Rate 84%
Staff Diversity (Ethnicity)
African American/Black 7
Asian American/Pacific Islander 1
Caucasian 6
Hispanic/Latino 1
Native American/American Indian 0
Other 8
Other (Please Specify) African [Somali, Sudanese, Congolese]; India
Staff Diversity (Gender)
Female 15
Male 8
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Under Development
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
National United Methodist Women National Mission Institutions; UWGKC United Way of Greater KC; AUWA Assoc of United Way Agencies; MARC; MAAC; LINC; ECDC - Ethiopian Community Development Council; Jackson Country Combat Program;  MO Conference and Great Plains Conference of the United Methodist Church; multiple area Methodist Churches and other denominations including Church of the Resurrection, Country Club Christian Church and Vineyard Church - North.  
Alliance of Greater Kansas City United Ways Agency Certification2019
"Della Lamb Charter is 1 of 8 sites in the nation where education is happening despite all odds"U.S. Secr of Education Rod Paige2001
Initial 10-Year Charter Granted for DL Charter SchoolUCM Univ of Central MO1999
Initial 10-Year Charter Granted for DL Charter SchoolDESE MO Dept Elem Secondary Educ1999
Agency CertificationUWGKC United Way of GKC2018
10-Year Charter Renewal GrantedUCM University of Central Missouri2009
10-Year Charter Renewal GrantedDESE MO Dept of Elementary and Secondary Education2009
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments

Direct service delivery comprises 92% of Della Lamb Community Services' costs, leaving the remaining 8% for administrative and fund-raising expenditures. In today's economic environment, this kind of frugality is quite rare and more necessary than ever before. Though we are working to better support our infrastructure, Della's good history of service delivery and contract performance remains unchanged. Many of Della Lamb's contracts have been annually renewed for 40 successive years, which would not be possible without quality follow-through and integrity of program and funding utilization. Some of Della's key administrative personnel have more than 39 years of experience in non-profit program management, generating income, and cost-cutting skill development--the kind of knowledge and experience that is vital to our survival. But, further development of Della's beginning endowment portfolio is still needed. Expansion of Della Lamb's Board membership to include committed leaders who appreciate Della's unique educational programming for all ages would also help us continue our efforts to support children and families struggling to move out of poverty.

Board Chair
Board Chair Mr. Michael McCluskey
Company Affiliation Henderson Engineers, Inc.
Term Jan 2019 to Jan 2020
Board Members
Mr. Jacob M. DerrittWells Fargo Bank
Mrs. Jean L. Gaslin
Mr. Michael K. McCluskeyHenderson Engineers, Inc.
Mrs. Cheryl RedlineAmerican Century Investments
Mr. Edward Robertson III
Mr. Dave SchukaiBRR Architecture
Mrs. Emily WeemsCommunity Volunteer
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 6
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 4
Female 3
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 84%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
CEO Comments

Direct service delivery comprises 92% of Della Lamb Community Services' costs, leaving the remaining 8% for administrative and fund-raising expenditures. In today's economic environment, this kind of frugality is quite rare and more necessary than ever before. Though we are working to better support our infrastructure, Della's good history of service delivery and contract performance remains unchanged. Many of Della Lamb's contracts have been annually renewed for 40 successive years, which would not be possible without quality follow-through, integrity of program, funding utilization, and clean audits. Della Lamb has never had an audit with a greater than ‘one-tenth of one percent’ audit exception.   Some of Della's key administrative personnel have more than 40 years of experience in non-profit program management, generating income, and cost-cutting skill development--the kind of knowledge and experience that is vital to our survival. But, further development of Della's beginning endowment portfolio is still needed. Expansion of Della Lamb's Board membership to include committed leaders who appreciate Della's unique educational programming for all ages would also help us continue our efforts to support children and families struggling to move out of poverty.

Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $2,579,618
Projected Expenses $2,579,200
Endowment Value $219,000
Spending Policy N/A
Percentage 0
IRS Letter of Exemption
Foundation Comments
  • FY 2017, 2016, 2015: Financial data reported using IRS Form 990.   
  • Foundation/corporate revenue line item may include contributions from individuals.  
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201720162015
Foundation and
Corporation Contributions
Government Contributions$2,358,185$6,749,801$12,627,105
Individual Contributions------
Investment Income, Net of Losses$529,033$41,698$32,573
Membership Dues----$0
Special Events$0$0$120,849
Revenue In-Kind$484,489$657,000$515,254
Expense Allocation
Fiscal Year201720162015
Program Expense$3,521,941$9,155,277$13,708,483
Administration Expense$837,255$899,731$715,480
Fundraising Expense$127,966$160,753$76,050
Payments to Affiliates------
Total Revenue/Total Expenses1.700.840.98
Program Expense/Total Expenses129%90%95%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201720162015
Total Assets$5,430,123$5,817,258$8,049,267
Current Assets$972,918$869,207$2,434,266
Long-Term Liabilities$1,765,041$2,274,709$2,603,575
Current Liabilities$101,349$334,217$646,850
Total Net Assets$3,563,733$3,208,332$4,798,842
Short-Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities9.602.603.76
Long-Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets33%39%32%
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar Amount $250,000 -- --
Second Highest Funding Source & Dollar Amount $125,000 -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments Strong financial leadership and efficient stewardship over our limited resources are vital to Della Lamb's ability to serve the needs of the community for another century. While operating on a very limited administrative budget, the administrative staff designs quality programs based on indigent client feedback about increasing and changing needs. Program creators ask, "What would I need if circumstances were reversed and I had to ask for help?" and use their personal perspectives/remembrances of poverty to serve others at Golden Rule level despite funding cuts and other uncertainties in the current economic environment. In its history of responsiveness to similar threats over the past 40 years, Della has performed at the highest level, finding a way to manage multiple programs within the parameters of each budget ebb-and-flow, without sacrificing the quality of our service.
Other Documents
Organization Name Della Lamb Community Services
Address 500 Woodland Ave
Kansas City, MO 641061361
Primary Phone (816) 8428040
Contact Email
CEO/Executive Director Mrs. Judy McGonigle Akers
Board Chair Mr. Michael K. McCluskey
Board Chair Company Affiliation Henderson Engineers, Inc.
Year of Incorporation 1946
Former Names
Della C. Lamb Neighborhood House, Inc.
Institutional Church and Neighborhood House