Jewish Vocational Service
4600 The Paseo
Kansas City MO 64110
Web and Phone Contact
Telephone (816) 4712808
Mission Statement
At JVS we engage, encourage and empower people to achieve social, cultural and economic integration.
Leadership
CEO/Executive Director Ms. Hilary Cohen Singer
Board Chair Mr. A. Donald Wise
Board Chair Company Affiliation
History and Background
Year of Incorporation 1949
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement At JVS we engage, encourage and empower people to achieve social, cultural and economic integration.
Background Statement JVS was established in 1949 to assist Holocaust survivors, refugees and those returning from WWII, enabling them to build better lives in the United States. Today, our programs meet the needs of all who face barriers to employment. Whether it is coaching a client on how to request a disability accommodation from their employer or helping a newly-arrived refugee enroll their children in school, JVS works to empower people to address challenges to their self-sufficiency.
Impact Statement
In 2016, our comprehensive array of services, delivered through fourteen different programs, reached more than 9,000 individuals.
  1. We helped 463 individuals obtain employment.
  2. We helped 588 refugees make America their new home.
  3. We helped over 1,000 individuals remove barriers to self sufficiency.
Needs Statement
  1. Financial donations to increase our capacity and ability to help more individuals
  2. Volunteers 
  3. Mentors to be partnered with refugee families
  4. Donations of household items for newly arrived refugees 
  5. Clothing donations, especially winter coats, hats, and gloves for newly arriving refugees
Service Categories
Human Services
Vocational Rehabilitation
Vocational Counseling/ Guidance/Testing
Areas of Service
MO
KS
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
KS - Johnson County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
JVS serves the greater Kansas City Metro Area.
CEO/Executive Director/Board Chair Statement
Any good organization needs to focus on maintaining the management team.  The Executive Committee works very closely with the Executive Director to provide counsel and support to the staff. We have an active board. Every board member is a liaison to a program to encourage involvement and provide guidance and support to the program manager.
 
A primary goal is to diversify the board to better represent all aspects of the community. In regards to this goal, we know where the gaps are and are proactively pursuing people in those areas. Diversification will be a combination of adding new members and replacing existing members through natural attrition.
 
Our board members all participate on committees with staff members to help increase board-staff relationships and improve aspects of our organization. We have a Program Committee, a Financial Committee, and a Fund Development Committee. 
 
Our programs are financially sustainable and the organization is in good financial health. As an organization, we need to increase our unrestricted dollars through donor cultivation and relationship building. We hired a Development Director to assist in this goal.  
 
In January 2004, JVS assumed the Refugee Resettlement Program from Don Bosco. In addition we established a partnership with the United States Committee for Refugees and Immigrants (USCRI). The refugee resettlement program is a high profile program that is helping to resettle oppressed people from many different countries. This program has actually taken JVS back to its original mission in the sense that the organization was initially created to help resettle Jews who were escaping the Holocaust in Europe. The refugee resettlement program along with the interpreter training program are two of the programs with the greatest potential for growth.
 
Our Employment Services Department added a new three month training program to help individuals learn about job search skills, application and resume writing skills, interview skills, and job skills. Right now, our capacity to help individuals with disabilities is greater than the number of referrals we are getting from Vocational Rehabilitation (VR). We are working to increase our referrals through open communication with VR and more marketing and outreach activities in the target community. 
Programs
Description The Employment Services Program (ES) assists individuals with disabilities by providing specialized employment services to obtain vocational goals that are person-centered and appropriate to their interests and abilities. ES also provides assistance for those served in retaining employment. ES offers job seeking skills training, job development, placement, & retention services, short-term job coaching & case management to people with disabilities, including Deaf and Hard of Hearing individuals.
Category Employment, General/Other Job Training & Employment
Population Served Other Health/Disability, ,
Short-Term Success Short term success is measured by the individual’s initial length of employment. Depending on the person’s needs, short-term job coaching is available during the initial training period of the new job. Follow-up services are provided for 90 days to ensure successful retention of employment. Limited case management is available, and, if needed, Community Resource referrals are made, and, when necessary, referrals are made to JVS Social Work Program for more intense case management/counseling services.
Long-Term Success By providing individualized, one-on-one employment service to Individuals with disabilities we are enabling them to take the biggest step toward self-sufficiency: employment. The Employment Services staff are trained to help each individual excel within the sphere of their own abilities, giving them the confidence to move from job search to employment. ES offers job seeking skills training, job development, placement & retention services, short-term job coaching & case management to people with disabilities. During intake, an Individualized Plan of Employment is developed with each individual's input & interests utilized for vocational goals. Job seeking skills training includes networking, instruction and/or assistance with job developing, resumes, cover letters, practicing interview skills, and teaching appropriate behaviors, dress, & presentations to employers. ES also assists in developing potential employers.
Program Success Monitored By The  Employment Services Program conducts regular monthly meetings to discuss any challenges that arise and possible resolutions. Staff also shares information about employers that are hiring in order to stay abreast of trends in the Kansas City business community. Semi-annual consumer satisfaction surveys are regularly reviewed for feedback and suggestions for improvements that can be made to the program.
Examples of Program Success In 2016 JVS received CARF Accreditation for our Employment Services program. CARF accredits various Rehabilitation facilities across the United States and Canada.We received the best accreditation renewal period, of three years. We also got substantially fewer recommendations than the national average. In 2015, 91% of our clients retained their job for 90 days or longer. 
Description JVS Refugee Resettlement Services offers refugees social services to ease their transition to life in the U.S. such as help with transportation, setting up housing, case management & finding employment. Refugee Employment Services is federally funded & provides comprehensive, in-depth employment & training services to refugees & asylees in order to help them to achieve social & economic self-sufficiency. JVS also assists with mediation & resolution of culture-related work issues.
Category Public, Society Benefit, General/Other Public, Society Benefit, General/Other
Population Served Immigrant, Newcomers, Refugees, ,
Short-Term Success For the JVS Refugee Resettlement program short term success is measured by how quickly refugees can get established in their residences, find employment and start earning money for themselves, in turn, reducing their dependence on JVS or other social service agencies. For Refugee Employment Services, short term success is measured by the client’s initial length of employment and their adjustment to the job. When necessary, JVS can also assist with mediation & resolution of culture-related work issues. 
Long-Term Success In 2016 the JVS Refugee Resettlement program resettled 588 refugees. For the Refugee Resettlement program, long term success for our clients is defined by our agency’s mission statement: successful social, cultural and economic integration. In order to be eligible for services, clients must demonstrate refugee or asylee status, appropriate documentation of time in the U.S. and proof of residency. Once this has been established and services have been provided, our goal for them is to become functional, productive, happy, successful members of the Kansas City community, which is the same goal we at JVS have for every person we serve. For Refugee Employment Services long term success can be determined when a client stays on the job for a year or more and advances in his/her position and makes referrals to JVS when openings exist in his/her place of business, giving other refugees the opportunity to work. By providing individualized, one-on-one employment services we are enabling our clients to take the biggest step toward self-sufficiency: employment.
Program Success Monitored By Refugee Resettlement Services regularly conducts client satisfaction surveys, despite the language barrier; all returned surveys express strong gratitude for the services received and a clear desire to continue a working relationship with JVS. Refugee Employment Services regularly conducts client satisfaction surveys as well and each are reviewed for feedback and suggestions to determine improvements that can be made to the program. Client feedback consistently states that those served by the program feel that they are treated with dignity and respect, would recommend JVS services to others and feel that they were active participants in the services they received.
Examples of Program Success
In 2016, JVS served over 370 individuals in Refugee Employment Services, helping 238 refugees find employment with over 25 different employers with an average wage per hour of $10.54.  JVS helped them find and maintain employment in a variety of fields such as hospitality, retail, food service and manufacturing.  Our Social Work department worked with 438 individuals from 15 different countries, helping them overcome barriers to employment. 
Description The Language & Cultural Services (LCS) improves the health & well-being of non-English speakers as they access health care & social services. LCS provides professional training to bilingual & bicultural interpreters to serve newcomer communities. Through cultural competency training we also eliminate language, race & socioeconomic barriers. LCS sponsors a Refugee-Immigrant Forum to provide information to newcomer advocates & provides Interpreter Services for hospitals, clinics & other agencies.
Category Public, Society Benefit, General/Other Public, Society Benefit, General/Other
Population Served Immigrant, Newcomers, Refugees, ,
Short-Term Success LCS provides comprehensive, professional training to regional bilingual and bicultural interpreters to more effectively serve newcomer communities. An indicator of short term success would be a steady increase in the number of interpreters receiving this training and, in turn, working in the community to provide services to those in need with limited English proficiency. JVS is the only organization serving KS and Western MO licensed by Cross Cultural Health Care Program of Seattle, WA to offer the forty-hour training curriculum they developed and copyrighted, Bridging the Gap. 
Long-Term Success Language and Cultural Services endeavors to raise the standard of care for limited-English proficient populations as they access health care, social and legal services. This program will have succeeded in the long term when refugees and others with limited English proficiency feel that they, through an interpreter, have taken an active role in their own health care, social services or legal representation. Most facilities have the capacity to find Spanish-speaking interpreters, so our services are particularly valuable when newer languages are needed. JVS has found a niche in providing services for agencies and hospitals that need rare and hard-to-find interpreters. This need will only increase as our world gets smaller and our population becomes more and more diverse. Other services we have recently added are a Cultural Competency Assessment for selected organizations and advanced medical interpreting for HIV/AIDS (Spanish bilingual) and behavioral mental health.
Program Success Monitored By At the conclusion of each training session we conduct participant satisfaction surveys. Each set of surveys is reviewed and compared to the surveys from previous training sessions in order to spot patterns where changes or improvements could be made. Comments from participants are used to make decisions regarding future training sessions or improvement to our program on the whole.
Examples of Program Success In 2016, JVS facilitated 4,400 hours of interpretation in 38 different languages. Nearly 40 hospitals, schools, and businesses hired our interpreters at a nonprofit rate. 152 interpreters were trained in Bridging the Gap, 40-hour interpreter training course, Domestic Violence, Municipal Court and Interpreting Basics. 
Description
JVS Immigration Counseling assists individuals and families wishing to change their citizenship status or that of a family member. Staff members are Board of Immigration Appeals certified.
Category Public, Society Benefit, General/Other Public, Society Benefit, General/Other
Population Served Immigrant, Newcomers, Refugees, ,
Short-Term Success
When we can help an individual resolve their immediate need without referral to an immigration lawyer, we consider that a success.We provide the following services:
  • Immigration consultation
  • Immigration form preparation
  • USC or LPR Petition for a family member
  • Affidavit of relation for refugee reunification
  • Fiancé petitions
  • Refugee/asylee petitions
  • Refugee/asylee adjustment of status
  • Re-entry permits/refugee travel documents
  • Registration for Temporary Protected Status
  • Deferred Action for Childhood Arrivals
  • Naturalization applications for adults and minors entitled to citizenship through parents
  • Diversity lottery preparation
  • Passport photos
  • Document translations
  • Notarizations
Long-Term Success

Our mission is to provide competent immigration counseling to immigrant and refugee communities, to assist individuals with completing applications for immigration benefits and assist individuals in becoming United States Citizens. JVS Immigration Counseling Services also assists elderly and disabled individuals navigate the process of applying for American citizenship.

Program Success Monitored By Every year we send out satisfaction surveys in both English and Spanish to our clients. Survey results consistently reveal that clients feel respected and have their issues resolved in a timely manner and would recommend JVS to a friend or relative.
Examples of Program Success In 2016, JVS served 896 clients.  589 of those individuals we worked with were wishing to adjust their status and petition for family reunification.  We helped 107 people become US citizens. We helped 307 family sponsors complete finger prints for Post-Release Services for Unaccompanied Children. 
CEO Comments The JVS Board of Trustees functions as a policy board in that it doesn't actively participate in the management of the organization. The Board of Directors is talented and committed to the organization. During the past five years the agency has been constantly changing and evolving. Through the partnership between the JVS Board and the agency administration, we believe we have stepped up to meet the challenges and opportunities that have come our way. The JVS Board convenes for eleven meetings per year plus an Annual Meeting. Much of the work of the board is done in committees. The Board has several active committees. The Board has been involved in all of our successful accreditation surveys. The Executive Committee has been an invaluable resource for the agency in addressing challenges.  Board meetings are open and staff is encouraged to attend. As a regular part of the meeting agenda staff give program reports. The Board is also invited to all internal agency functions and external agency functions. 
Executive Director/CEO
Executive Director Ms. Hilary Cohen Singer
Term Start Apr 2014
Experience Hilary Cohen Singer has been the JVS Executive Director for just over two years. Before her position as Executive Director she served as Associate Director for four years. She brings new ideas to JVS and has full board support. She is active in several organizations in the Jewish and Kansas City communities. She has an undergraduate degree from Columbia University, an MPA from New York University and brings previous nonprofit experience to her role. 
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Former CEOs
NameTerm
Joy Foster Jan 1997 - Aug 1997
Senior Staff
Title Director of Rehabilitation Services
Title Director of Refugee Services
Title Assistant Executive Director
Title
Staff
Paid Full-Time Staff 50
Paid Part-Time Staff 1
Volunteers 85
Paid Contractors 0
Retention Rate 85%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
JVS collaborates with many community organizations, such as: Jewish Family Services, FEC, LincWorks, Samuel Rodgers Health Care Center, Women's Empowerment Project, Keeler Center, Truman Medical Center, Children's Mercy, Dell Lamb, Don Bosco, Happy Bottoms, Giving the Basics, Vocational Rehabilitation, and Legal Aid.
External Assessment and Accreditations
Assessment/AccreditationYear
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2004
Board of Immigration Appeals - Accreditation2005
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2007
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2010
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2013
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2016
Awards
Award/RecognitionOrganizationYear
Program of the Year Award for Career Management ServicesJewish Federation Of Kansas City2005
Service Provider of the YearMissouri Rehabilitation Association 2007
Heart of America Ethics in Business AwardMidwest Christian Counseling Center2009
Program of the Year: Jewish Employment ServicesJewish Federation of Greater Kansas City2012
Government Licenses
Is your organization licensed by the government? No
CEO Comments The JVS Board of Trustees functions as a policy board in that it doesn't actively participate in the management of the organization. The Board of JVS is talented and committed to the organization. During the past five years the agency has been constantly changing and evolving. Through the partnership between the JVS Board and the agency administration, we believe we have stepped up to meet the challenges and opportunities that have come our way. The JVS Board convenes 11 meetings per year plus an Annual Meeting. Much of the work of the board is done in committees. The Board has several active committees and this past year has established Board Liaisons to the different programs. The Board has been involved in all of our successful accreditation surveys. The Executive Committee has been an invaluable resource for the agency in addressing challenges. Board meetings are open and staff is encouraged to attend. As a regular part of the meeting agenda staff give program reports. The Board is also invited to all internal agency functions and external agency functions.
Board Chair
Board Chair Mr. A. Donald Wise
Term Nov 2016 to Nov 2019
Board Members
NameAffiliation
Martha Baird University of Kansas
Andrea Baran
Valerie Bordy CenturyLink
Cal Cohen Investment Consultant
Mr. Alex Edelman Community Volunteer
Mr. Jim Ellis Healthcare Realty Development
Mr. Bob Galamba Colliers International
Allyson Hile
Rev. Bob Hill Christ Community Church
Mr. Bill Intrater Adknowledge, Inc
Ms. Tracy Mandel McHugh Price Brothers, Inc.
Mr Vince Nguyen KU Medical Center
Joel Pelofsky Spencer Fane and Britt
Alonso Perales
Mr. Juan Rangel Donnelly College
Mike Shopmaker Smith Danielson Group
Shari Stimetz Community Volunteer
Mr. Don Wise Park University
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 1
Caucasian 15
Hispanic/Latino 2
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 13
Female 5
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 67%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 20%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Executive
Audit
Program / Program Planning
CEO Comments The JVS Board of Trustees functions as a policy board in that it doesn't actively participate in the management of the organization. The Board of JVS is talented and committed to the organization. During the past five years the agency has been constantly changing and evolving. Through the partnership between the JVS Board and the agency administration, we believe we have stepped up to meet the challenges and opportunities that have come our way. The JVS Board convenes eleven meetings per year plus an Annual Meeting. Much of the work of the board is done in committees. The Board has several active committees and this past year has established Board Liaisons to the different programs. The Board has been involved in all of our successful accreditation surveys. The Executive Committee has been an invaluable resource for the agency in addressing challenges. Board meetings are open and staff is encouraged to attend. As a regular part of the meeting agenda staff give program reports. The Board is also invited to all internal agency functions and external agency functions. 
Financials
Fiscal Year Start Oct 01, 2016
Fiscal Year End Sept 30, 2017
Projected Revenue $5,263,829
Projected Expenses $4,238,936
Form 990s
2015 JVS 990
2014 JVS 990
2013 JVS 990
2013 JVS 990
2012 JVS 990
2011 JVS 990
2010 JVS 990
2009 JVS 990
2008 JVS 990
2007 JVS 990
Audit Documents
IRS Letter of Exemption
Foundation Comments
  • FYE 9/30/2015, 2014, 2013: Financial data reported from the organization's IRS Form 990.
  • Foundation/corporate revenue line items may include individual contributions and/or government grant revenue. 
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$586,819$577,718$604,522
Government Contributions$2,014,412$1,818,642$1,843,494
Federal----$1,391,400
State----$317,903
Local----$0
Unspecified$2,014,412$1,818,642$134,191
Individual Contributions----$0
$110,520$119,917$135,017
$1,089,102$1,223,148$1,120,080
Investment Income, Net of Losses$0$0$0
Membership Dues$0$0$0
Special Events$9,051$23,696$13,320
Revenue In-Kind$0$0$46,144
Other$2,517$9,919$9,842
Expense Allocation
Fiscal Year201520142013
Program Expense$3,626,286$3,546,485$3,588,535
Administration Expense$196,182$230,550$276,012
Fundraising Expense$0$0$0
Payments to Affiliates----$0
Total Revenue/Total Expenses1.001.000.98
Program Expense/Total Expenses95%94%93%
Fundraising Expense/Contributed Revenue0%0%0%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$1,194,347$1,198,252$1,030,396
Current Assets$504,967$534,123$484,137
Long-Term Liabilities$496,409$513,611$401,930
Current Liabilities$519,053$495,709$581,187
Total Net Assets$178,885$188,932$47,279
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities0.971.080.83
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets42%43%39%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- --US Center for Refugees & Immigrants $1,391,400
Second Highest Funding Source & Dollar Amount -- --Missouri Division of Family Services $317,903
Third Highest Funding Source & Dollar Amount -- --Health Care Foundation of Greater Kansas City $178,250
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments
JVS is very fortunate to have a diverse funding base. We provide services in both Kansas and Missouri and therefore receive grants and fee-for-service from both states. Our fee-for-service programs are our Immigration Counseling and Language and Cultural Services. We are recipients of United Way funding as well as Jewish Federation funding. In addition, we hold special events each year and also receive contributions and grants from private donors and foundations. 
Organization Name Jewish Vocational Service
Address 4600 The Paseo
Kansas City, MO 64110
Primary Phone (816) 4712808
Contact Email info@jvskc.org
CEO/Executive Director Ms. Hilary Cohen Singer
Board Chair Mr. A. Donald Wise
Year of Incorporation 1949