KidsTLC, Inc.
480 S. Rogers Road
Olathe KS 66062
Web and Phone Contact
Telephone (913) 7642887
Fax 913- 7803387
Mission Statement
KidsTLC exists to transform the lives of children and families experiencing mental and behavioral health challenges, developmental trauma and autism.
CEO/Executive Director Dr. Erin Dugan
Board Chair Ms. Heather Winiarski
Board Chair Company Affiliation CBIZ MHM
History and Background
Year of Incorporation 1972
Former Names
Temporary Lodging for Children
TLC for Children and Families, Inc.
Volunteer Opportunities
Ways to donate, support, or volunteer

Donations may be mailed directly to KidsTLC at 480 South Rogers Road Olathe, KS 66062 or securely submitted online at

In-Kind items such as new clothing (age 6-18), fun art supplies and gift cards to Walmart, restaurants, and Quik Trip are always of need at KidsTLC. Check in with us during the holiday season if you would like to fulfill the wishlist of a child or family receiving services at KidsTLC!
Volunteer: Please visit KidsTLC's website to find out more about volunteer opportunities and to fill out a volunteer application. Attend an orientation, learn about our programs and we'll connect you with a variety of opportunities to share your time and resources with our kids, our campus and our community.
Special Event Committees: We are always looking for energetic and passionate people to join one of our committees that help us execute events and raise funds each year for the children and families we serve. Visit for more information about these exciting events.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement KidsTLC exists to transform the lives of children and families experiencing mental and behavioral health challenges, developmental trauma and autism.
Background Statement

KidsTLC transforms the lives of children and families experiencing mental and behavioral health challenges, developmental trauma and autism. We create supportive, family-focused therapeutic teams to build resilient, trusting relationships and to transform sometimes painful realities into hopeful futures full of courage and joy. Located in Olathe, Kansas, KidsTLC was founded in 1972 by the Johnson County Young Matrons.

Each year KidsTLC serves hundreds of children from all socio-economic, religious, ethnic, and racial backgrounds. We are able to fulfill our mission by offering a diverse array of service:

Phoenix Services

  • Phoenix Psychiatric Residential Treatment Facility (PRTF): 60 beds available for ages 6-21 in need of 24/7 therapeutic care.
  • Phoenix Sanctuary QRTP: This Qualified Residential Treatment Program offers short-term residential care, offering emergency crisis stabilization, respite and a step-down in care from PRTF.

The Lotus Clinics at KidsTLC

Specialized outpatient services to alleviate challenges facing children and their families. In addition to our general mental and behavioral health therapies, the specialized clinics include:
  •  Anxiety
  • Dialectical Behavioral Therapy (DBT)
  • LGBTQ / Gender Affirming
  • Dyadic Developmental Psychotherapy (DDP)
Intensive Outpatient Program (IOP): three-hour sessions, four days per week focusing on group activities, individual support for the child, family therapy and caregiver education and support groups.

Trellis Center at KidsTLC

Utilizing Applied Behavior Analysis (ABA), speech and occupational therapy with collaborative interdisciplinary assessments to identify and treat each child’s needs in the areas of social behavior, language and communication, fine and gross motor functioning, sensory needs and academic and adaptive functioning.

 Thriving Families

  • Resource & Healthcare Navigation (formerly known as SOS): Connects families to community partners who provide awareness, education and access to immediately available services to address basic needs, as well as challenging mental and behavioral health issues.
  • Parent Education & Support Groups: Offers education and support to caregivers by experienced parent liaisons and KidsTLC therapeutic professionals. Available in English and Spanish.
Impact Statement

Top accomplishments for 2019 include:  

  1. After 6 years of hard work and dedication, KidsTLC became the first Dyadic Developmental Psychotherapy (DDP) certified residential facility in the world.
  2. Our staff engagement survey results drove specific efforts in recognition, value and employee wellness initiatives. Job descriptions were also revised in alignment with compensation ranges.
  3. Developed and approved a debt reduction plan and new compensation plans: the Lotus Clinics at KidsTLC successfully moved over to a contractor model for its therapists aiding in financial sustainability for the program; a new compensation plan was approved for our Psychiatric Residential Treatment Facility (PRTF); a new Health Benefits Plan was implemented for all employees.
  4. The Phoenix Sanctuary entered into a contract with the Kansas Department for Children and Families to become a Qualified Residential Treatment Program (QRTP) to further help children in foster care, as well as remaining available for respite.
  5. Our Autism services program was officially rebranded in April as the Trellis Center at KidsTLC. The program has double in facility space and number of clients served in the past two years.

Goals for 2020 include:

  1. KidsTLC will implement a new strategic plan for 2020-2025, with all Board members participating in committees directly aligning with the Strategic Plan Pillars (People/HR, Business Development/Mraketing, Operations/Programming, finance/Audit and Executive/Governance).
  2. KidsTLC will implement a new more comprehensive Human Resources Information System. In addition to traditional HR functions the software will help to improve centralized tracking, reporting, enrollment of all agency training hours and will improve efficiency and engagement of staff. 
  3. Many programs will expand services to meet the growing needs of our community. The Lotus Clinics will continue to grow new partnerships to increase access to outpatient mental health services, including placing therapists in local schools. The Trellis Center will offer parent training classes to increase client performance in a consistent manner. Thriving Families will make contact with clients on our waiting lists to be sure their needs are being addressed in the interim. The residential programs will continue with therapeutic approaches to yield long-lasting success and ensure clients have access to our continuum of care.
  4. The Trellis Center at KidsTLC will implement a new custom-built Electronic Health Records System through eVolv, allowing a higher quality and more efficient system of documentation and accountability with an added feature of a scheduling platform.
  5. KidsTLC will look at ways to increase space and availability of our services to more youth, while reducing the wait time to receive care.
Needs Statement

The most significant challenges facing KidsTLC continue to be:

  • Staff turnover/compensation increases
  • Funding/reimbursements for needed services
  • Credentialing and insurance paneling
  • Capacity/lack of space
  • Volunteer/community support
We value the time, treasure and talent mutually shared between KidsTLC and the public and private sectors. Volunteer support on campus and at special events rewards our staff and children, as well as the community participants who give of their time. KidsTLC values connection with businesses and individuals who recognize the benefits of in-kind and pro-bono services that help our agency save time and resources. Monetary contributions through monthly giving, event sponsorships, grants and undesignated funds allow KidsTLC to meet the growing number of children and families seeking our services. In-kind donations of gift cards to big box stores, gas stations, restaurants, and activity venues (movies, bowling, miniature golf, etc.) provide our kids rewarding activities and also aids caregivers’ visits to our campus. Additional needs include:
  • $5,000 to retrofit therapy rooms with audio and visual equipment for enhanced supervision and coaching.
  • $75,000 for technology upgrades to allow efficiency in services and accountability
  • $50,000 for professional development for staff in order to maintain quality and innovative services to youth and their families
Service Categories
Mental Health Treatment
Children's and Youth Services
Areas of Service
KS - Johnson County
KS - Wyandotte County
KS - Wyandotte County Urban Core
MO - Jackson County
CEO/Executive Director/Board Chair Statement

KidsTLC is a not-for-profit mental and behavioral health organization in Olathe, KS, that transforms the lives of children and families experiencing mental and behavioral health challenges, developmental trauma and autism throughout the metropolitan area. We create supportive, family-focused therapeutic teams to build resilient, trusting relationships and to transform sometimes painful realities into hopeful futures full of courage and joy. We currently have 61 licensed beds for psychiatric residential treatment, plus we have an additional 14 beds licensed for our Qualified Residential Treatment Program as well as a few short-term respite program beds. In addition, we offer an array of outpatient behavioral health services including intensive group therapy, specialized clinics, and comprehensive scientifically-based services for children diagnosed with autism spectrum disorders. KidsTLC also offers the Thriving Families program to provide mental and behavioral health care training and general health care navigation to families in our care and throughout the community.
The successes we celebrate are many, and we look to individual kids and their families to find those successes. In 2019, our kids and their families reported reductions in presenting problem severity, increased levels of functioning, increased hopefulness and increased satisfaction with KidsTLC services. We have continued our strong success in serving some of the most vital needs of our community. Key to our residential care success is our unique model of care based on the principles of Dyadic Developmental Psychotherapy. This model of care is based upon establishing trusting relationships and built upon the philosophy of “connection before correction.” DDP is growing in popularity around the world, and KidsTLC was named the first DDP certified residential facility in the United States.
Our challenges are very real as well. With the improved economy, KidsTLC faces staffing challenges similar to other organizations like ours. In addition, changes in the state’s juvenile justice system and the growing population within the foster care system, combined with reduced placement options, create ongoing challenges and waitlists of children and families in need of our services and support. KidsTLC is in the process of developing a 5-year strategic plan to increase our capacity to serve the community in all of our service lines.
Despite these challenges, our mission continues to drive KidsTLC. We remain committed to “transforming lives of children and families in our community.”


Phoenix Sanctuary is a Qualified Residential Treatment Program (QRTP) that provides short-term, secure residential care in a trauma-focused, staff-intensive, 24-hour campus-based environment. The program's ultimate goal is to provide a safe place to keep children out of custody, prevent long-term treatment, offer emergency crisis stabilization, respite and a step-down service for children. Our team of professionals is committed to supporting our clients who are ready to be discharged from PRTF, but have difficulties in placement or need additional transition work to move onto their next place in life. Referral sources often include JIAC, DCF, JCMH, Bert Nash, The Guidance Center and various other placement agencies including KVC and St. Francis.
The Phoenix Sanctuary accepts males and females ages 6 through 17, with moderate social, emotional, and family or placement problems. The program includes a Director and Clinician, Therapeutic Case Manager, Therapist, Clinical Manager, Care Facilitators, and APRN’s as needed.
Program Budget $850,141.00
Category Mental Health, Substance Abuse Programs, General/other Crisis Intervention Programs
Population Served K-12 (5-19 years), Homeless
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
The short-term goals of the Phoenix Sanctuary are to avoid impending crises or respond to a crisis due to placement challenges or other identified stressors in the family, provide short-term assistance to caregivers of difficult children to minimize the need for a more restrictive service setting, and prevent unnecessary hospitalization or PRTF placements and assist the child in maintaining a safer, more secure residence in the community.
Long-Term Success

The ultimate goal of the Phoenix Sanctuary is to provide a safe place for children and adolescents to keep children out of custody, prevent long-term treatment, and provide a step-down service for children, including those who are ready to be discharged from a higher level of care but have difficulties in placement or need additional transition work to move onto their next place in life.

Program Success Monitored By

The Clinical Manager tracks services prior to admission by compiling documentation and compiling discharge services by making phone calls to guardians. This ensures that individuals leaving Phoenix Sanctuary are at the very least provided follow up services in the community. For those individuals who may not have had services with another provider prior to admission, Sanctuary staff ensures that families are given multiple referrals to community services. In addition to following discharge services, the case coordinator—via either in person or over the phone—compiles data on safety. Safety is measured on a scale from 1-5 on how safe the child felt in Sanctuary, with 1 being the child strongly disagrees with feeling safe and 5 being the child strongly agrees with feeling safe on Sanctuary. Due to the diversity of Phoenix Sanctuary admissions, the case coordinator keeps track of the referral source.

Examples of Program Success

In 2018, the program was able to serve 453 youth through more than 12,000 encounters. 100% of parents reported satisfaction, reduction in problem severity, increased level of function and increased hopefulness. 72% of clients reported increased level of functioning and an increase in hopefulness.

KidsTLC’s “Phoenix” philosophy of care is based on innovative and successful models, including Dyadic Developmental (DDP) Psychotherapy and Dialectical Behavior Therapy (DBT). The ultimate goal of the Phoenix Sanctuary is to provide a safe place to keep children and adolescents out of custody, prevent long-term treatment, allow for respite care, and provide a step-down in needed treatment level. Our team of professionals is committed to supporting our clients who are ready to be discharged but have difficulties in placement or need additional transition work to move onto their next place in life.

Description KidsTLC's Psychiatric Residential Treatment Facility provides comprehensive, integrated, child and family-focused residential mental health services to youth ages 6-18. The program offers an array of services designed to assist children in lessening the debilitating effects of complex trauma or other psychiatric symptoms and successfully transitioning to less restrictive levels of care or back into the community and family. Services also include individual/group therapy, life skills, art, play and music therapy, physical fitness, and spiritual services. The PRTF program uses Dyadic Developmental Psychotherapy and incorporates elements of other evidence-based trauma and attachment-focused models of care such as Dialectical Behavior Therapy, Trauma-Focused Cognitive Behavioral Therapy and the Family Wellness Model. The integration of families and primary caregivers, when possible, is critical to the success of the child once they leave KidsTLC's care.
Program Budget $9,888,850.00
Category Mental Health, Substance Abuse Programs, General/other Residential Mental Health Treatment
Population Served K-12 (5-19 years), Families, Victims
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

The Psychiatric Residential Treatment Facility Program utilizes the Ohio Scales developed by the Ohio Mental Health Consumer Outcomes Initiative to measure problem severity, functioning, and satisfaction with services. KidsTLC’s client management system will be used to monitor quality measures for tracking the number and reason for unsuccessful discharges. Expected outcomes for youth in PRTF include:

  • 60% of children will successfully reduce episodes of chronic dysfunctional behavior as measured by the Problem Severity domain within the Ohio Scales.
  • 60% of children will improve their social and emotional functioning in critical skills, specific to the interventions utilized for each client as measured by the Functioning domain within the Ohio Scales.
  • 60% of participants and their parents/guardians will be satisfied with the behavioral health services received and their inclusion in treatment planning as measured by the Satisfaction domain of the last Ohio Scales.
Long-Term Success

KidsTLC's PRTF Phoenix Program and its staff are passionate about and dedicated to connecting with children to build trusting relationships. The program provides a safe community environment for timely treatment of mental and behavioral health challenges and developmental trauma so that clients do not continue on a cycle of destabilization and re-entry into other treatment centers. It is KidsTLC's goal to give every child the care and treatment they need to have a better future. Success in Psychiatric Residential Treatment Services is defined as stability and/or improvement in mental health functioning and movement to a less restrictive setting upon leaving the residential program. The goal is for all youth to discharge to a less restrictive level of care.

Program Success Monitored By The Ohio Scales will be provided at admission, and will then be administered at 30-day intervals prior to each client’s monthly Plan Of Care meeting until discharge. The information from the Ohio Scales assessments will be entered into KidsTLC’s client management system. The use of Ohio scales is most evident in our treatment planning, development review and discharge process. The data collected by the youth, parent and staff are compiled prior to and reported on during these meetings, giving us a more objective and accurate process of measuring change and fluctuation. Use of these measures allows for more targeted and strategic goals and interventions as well as more precise indicators that the youth may be ready for discharge.
Examples of Program Success In 2018, KidsTLC provided assistance to 200 youth in the Phoenix PRTF. The program’s outcomes data for FY2018 shows 96% of parents are satisfied with services; 79% of parents reported an increase in feeling hopeful regarding their kids. 75% of clients reported being satisfied with the services they received. The average length of stay in PRTF for 2018 was 140 days.
Description The Lotus Clinics at KidsTLC offer specialized outpatient mental and behavioral health service to children and their families. Specialized clinics include: Anxiety, Dialectical Behavioral Therapy (DBT), Dyadic Developmental Psychotherapy and LGBTQ. Each clinic offers: Initial Assessments; Treatment Planning; Medication Evaluation; Individual, Family and Group Therapy; Parental Support; Spiritual Counseling; Outpatient Substance Abuse treatment; and delivery of Telemedicine to rural communities. In addition, the Intensive Outpatient Program (IOP) is a structured group therapy program designed for children, ages 6 through 17, who exhibit psychiatric symptoms and significant impairment in day-to-day educational, social, and interpersonal functioning. This unique program offers an intermediate level of care, serving as a bridge between inpatient hospitalization or PRTF and a traditional office outpatient setting.
Program Budget $1,508,075.00
Category Mental Health, Substance Abuse Programs, General/other Childhood Mental Health Disorders
Population Served Children and Youth (0 - 19 years), Families
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
KidsTLC continues to make services available to the poor and medically underserved population. 
  • 60% of clients receiving services will be enrolled as uninsured under-served.
  • 60% of youth/parents administered Ohio Scales will report satisfaction with services (scores between 0 and 12 inclusive)
  • 60% of IOP clients that do not enter an acute or residential PRTF program within 20, 60, and 90 days of discharge.
  • 60% of IOP clients that have formerly discharged from KidsTLC’s residential PRTF program that do not return/re-admit to a residential facility or acute care within 20, 60, and 90 days of treatment
Long-Term Success
The programs will contribute to improvements in the incidence and prevalence of mental health disorders in the Kansas City community. KidsTLC will measure the success of its clients through the following outcomes:
Lotus Clinics:
  • 60% of youth and parents administered comparative scales will report stabilization or decrease in symptoms as indicated by a difference in scores of less than or equal to 0 on the Ohio Scales Problem Severity Domain between 1st & last administrations.
  • 65% of youth receiving Behavioral Health services will maintain community placement at the termination of services.
  • Clients will see a reduction in the problem severity score as determined by the Ohio Scales. 
  • 89% of IOP clients will be in a homelike placement at the time they terminate treatment.
Program Success Monitored By
Data is collected and entered into KidsTLC’s Electronic Health Records Database, Evolv. Data is collected and reconciled against the program’s outcome assessment plan. Trends are monitored over time to support identification of opportunities for improvement in services. Through KidsTLC’s CQI process, agency leadership meets monthly, quarterly, and annually.
Clinicians document and track the number and types of service clients’ receive, including individual, family, DBT, substance abuse, or group therapy. Staff will use intake records and appointment logs to track the number of participants who go beyond initial sessions and continue to participate in at least 3 sessions. Therapists also document case notes, common indicators, and metrics to track consumer improvement and treatment goals. KidsTLC utilizes the Ohio Scales assessment to measure problem severity and service satisfaction. Ohio Scales are conducted at intake and every 30 days thereafter.
Examples of Program Success In 2018, the Lotus Clinics at KidsTLC served 1,915 clients through 10,281 encounters. These encounters include initial evaluation and assessments, individual therapy, family therapy (in-office and in-home), DBT group therapy, crisis psychotherapy, medication evaluations, and case conferences. 87% of kids reported an increase in hopefulness. 72% of parents report being satisfied with services. On average, 89% of Lotus Clinic clients are uninsured, insured by Medicaid, or eligible for sliding scale payment. The IOP program served 141 clients through more than 2,500 individual, group and family therapy sessions. 72% of clients report an increase in the level of hopefulness and 87% of parents report satisfaction with services.

The Trellis Center at KidsTLC offers integrative autism services. Utilizing Applied Behavior Analysis (ABA), speech and occupational therapies with collaborative interdisciplinary assessments, we identify and treat each child's needs int he areas of social behavior, language and communication, fine gross motor functioning, sensory needs and academic and adaptive functioning.

This collaborative program employs a highly trained, knowledgeable team of professionals that offer a broad range of services for children on the autism spectrum, ages 18 months to 21 years of age. Staff utilize various assessment tools to develop individualized intervention programming and multiple evidence-based instructional methodologies to address the special needs of youth on the autism spectrum.

The Trellis Center at KidsTLC offers year-round services and interventions provided in one-on-one settings or small groups, at home and/or in clinic settings.

Program Budget $3,527,609.00
Category Diseases, Disorders & Medical Disciplines, General/Other Birth Defects, Genetic Disorders & Developmental Disorders
Population Served Children and Youth (0 - 19 years)
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success KidsTLC will measure the success of the Trellis Center services through the following objectives and outcomes:
  1. 100% of children will be assessed and receive an individualized treatment plan which includes goals and outcomes along with specific intervention recommendations selected from evidence-based practices and aligned to the child/family’s needs.
  2. 100% of children will have their progress measured and analyzed on a weekly basis to ensure goals and skill mastery criteria are being met. Children are also re-assessed biannually, based on the need.

The program will also track and measure progress on the following objectives/goals:

  1. Autism Services will research the needs of consumers in the community KidsTLC serves.
  2. Autism Services will develop a program based on consumer needs and service opportunities.  
  3. Autism Services will provide evidence-based treatment options.  
Long-Term Success Increase the services available in the community for comprehensive intervention services for parents/caregivers and children, as well as early intervention for families with children diagnosed with autism spectrum disorder and related challenges. Early intervention will lead to better outcomes for these children, increasing their chances of daily and future success.
Program Success Monitored By KidsTLC will use evidence-based intervention methods to provide services (ABA Therapy and Social Thinking curriculum), along with widely used assessment tools such as VB-MAPP, ABLLS-R, PEAK, as well as and SSIS and SRS2 which are normed reference assessments for social skills. The program is part of the agency's quality improvement plan and will conduct monthly, quarterly and annual reviews of its goals and make adjustments to the program as needed.
Examples of Program Success
The Trellis Center at KidsTLC served a total of 53 clients with more than 56,000 hours of intervention and services in 2018. Client intervention and treatment plans are often intensive, individualized programs, up to 40 hours per week. Within 90 days of starting services,100% of parents agree or strongly agree that their child can demonstrate new skills; 80% agree or strongly agree that their child's problem behavior has decreased since beginning treatment at KidsTLC with 100% strongly agreeing at 180 days. 100% of parents agree or strongly agree that their own stress level has decreased now that their child is receiving autism services at the Trellis Center at KidsTLC. The program expanded its team in 2018 by adding additional Board Certified Behavioral Analysts (BCBAs) for a current total of 11, plus 2 additional BCABAs.

Thriving Families

In our complicated society, finding help for life’s challenges is grueling. KidsTLC’s Thriving Families program is available to offer assistance in navigating the complexities of finding mental health care and daily living support. Children and families facing daunting problems like family division, homelessness, mental health struggles cannot manage this journey alone. Thriving Families exists to join with those having such difficulties by providing a navigator who can connect them with KidsTLC’s array of mental health services as well as an array of community services and partnerships that can assist with other basic needs. Familias Prosperando provides navigation services designed for the unique needs of our Spanish speaking community. The program also offers weekly parent support and training in both English and Spanish with support from experience parent liaisons and KidsTLC therapeutic professionals.

Program Budget $67,453.00
Category Human Services, General/Other Family-Based Services
Population Served At-Risk Populations
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
Short-Term Outcomes include:
  • KidsTLC and its partners will provide services for the prevention of homelessness to at least 90 individuals in 2019.
  • Track # of youth that receive navigation services.
  • KidsTLC will offer consistent family education classes to the Spanish-speaking community.
  • KidsTLC will provide case management for more than 100 youth and connect 25-40 youth to mental health services.
  • The program will make face-to-face contact with 350 youth and serve 300 through crisis intervention or through a crisis call.
  • Staff will provide more than 1,000 health and hygiene items and more than $500 in gift cards.
  • KidsTLC will track the number of referrals to outside community resource partners and follow up at 30 days.
  • 85% of youth participating in KidsTLC mental health services who were referred through Thriving Families will successfully discharge from services.
Long-Term Success

The Thriving Families program at KidsTLC will expand its services by adding additional caregiver and family support options. With strong community collaboration and a focus on rapid rehousing efforts, youth qualifying for McKinny-Vento services will achieve sustainable self-sufficiency through stable housing and improved access to community resources.

KidsTLC and its partners will follow up with youth who have completed the program at 3, 6, 9, and 12 months to ensure they have remained self-sufficient, housed and are receiving access to appropriate health care as needed.

Through the results of this project and its partners, costs of housing and receiving services, as well as the costs of not housing and not receiving services in this target population, will be evaluated. 

Program Success Monitored By

Staff record data into spreadsheets on the number of clients served, client demographics, and types of services delivered. Additionally, the program will track assistance needed for prevention of homelessness for those at-risk and also the number of clients receiving assistance to receive permanent housing. Trends are monitored over time to support the identification of opportunities for improvement in services. Through KidsTLC’s Continuous Quality Improvement Plan, the program meets quarterly, annually, and as needed to review program outputs, outcomes and objectives, and additional data.

Examples of Program Success
In 2018, Thriving Families served 237 clients with 282 encounters. The program provided prevention of homelessness to 96 individuals, 6 of which were unaccompanied youth. In 2018 the program transitioned its focus to not only help children and their families with housing, but to also engage with our partners (local school districts, civic organizations and county services) to better serve children and families with limited awareness and/or poor access to quality physical, mental and behavioral healthcare. This shows KidsTLC's dedication to respond to the needs of our community!
Thriving Families continues to expand their offering of family support classes and added a weekly session for the Hispanic population; Que Onda Familias is offered every Tuesday evening and is delivered in Spanish. February 6, 2018 was the 16th class, which has been attended by 17 adults and is growing each week.
CEO Comments
KidsTLC is accredited by the Council for Accreditation for Children and Families (COA). Accreditation by COA is a rigorous and ongoing process that holds KidsTLC’s programs to the highest standards of evidence-based practice. KidsTLC received recognition from COA in both in its last two accreditation reviews (2013 and 2017) for exemplary quality improvement initiated in those years. This puts KidsTLC as one of the top performing organizations in identifying and responding internally to issues of quality, efficiency, productivity, and consumer satisfaction.
In addition, KidsTLC programs and departments are audited by numerous regulatory and licensing bodies within State, Federal, and County governments. KidsTLC maintains several licenses by the Kansas Department of Health and Environment (KDHE) including: Child Placing Agency (CPA); Psychiatric Residential Treatment Facilities (PRTF); and Residential Center. Through Kansas Department for Children and Families (DCF), KidsTLC is certified to provide Psychiatric Residential Treatment services. Both KDHE and DCF complete annual reviews and numerous compliance checks throughout the year. KidsTLC is also held accountable to numerous contracting agencies for whom many completely yearly reviews.
Executive Director/CEO
Executive Director Dr. Erin Dugan
Term Start May 2018

Dr. Erin Dugan joined KidsTLC in May of 2018, after serving as Assistant Superintendent for General Administration for the Olathe Public Schools where she played a key district-wide leadership role. During her career, she has consistently focused on serving students with disabilities, facilitating specialized services for students with autism and supporting children and families struggling with mental health challenges. Among many civic leadership positions, Erin served on KidsTLC’s Board of Directors and Executive Committee. She holds a Bachelor’s Degree from the University of Vermont, as well as a Master’s Degree in Child Psychology and PH.D. in Educational Leadership and Policy Studies from the University of Kansas.

Former CEOs
Dr. Bob DrummondAug 2001 - Aug 2014
Ms. Sherry LoveJan 1978 - Jan 1996
Senior Staff
Title Chief Clinical/Operations Officer
Experience/Biography Mark Siegmund has been a counselor for more than 35 years in Missouri, New Hampshire, and Kansas working extensively with children, adolescents and families. Mark has presented locally and nationally on Trauma-Focused Care, Youth with Sexual Behavior Problems and other topics such as Peaceful Parenting and Adolescent Development and Sexuality. Mark has worked with foster families and in residential care for over 20 years. He has formulated KidsTLC Autism Program which opened in 2012, and is working with a variety of distinguished experts in the field throughout the country.
Title Vice President of Lotus Clinics at KidsTLC

Christine has been with KidsTLC since 2007 and is a licensed Clinical Social Worker who received her Master’s Degree in clinical social work from the University of Denver. She has been in the field more than 15 years working with children, adolescents and families experiencing complex trauma and behavioral health issues in a variety of residential and community-based settings. Christine is also an advocate and experienced clinician in serving LGBTQ adolescents and young adults as well as their families. She is a highly dynamic, skilled, and experienced clinical social worker with diverse knowledge of leadership approaches coupled with proven success in non-profit program design, professional development and other administrative functions. Christine’s key responsibilities include serving on the agency’s Senior Management Team in addition to administrative and clinical oversight of our Outpatient Behavioral Health Program, which provides an array of therapeutic and psychiatric services including: Individual Therapy, Family Therapy, Group Therapy, Medication Evaluations & Medication Management and Parental Education and Support groups. She is incredibly passionate about serving others and promoting professional development throughout the work that she does.

Title Sr VP of Clinical Services
Experience/Biography Dr. Roy Rotz is responsible for the clinical supervision and oversight of the daily work of the KidsTLC team of therapists and case coordinators who work through our psychiatric residential treatment facility (PRTF). He is also guiding the KidsTLC program for outpatient services set to open in 2012. He earned his doctorate from Kansas State University in Family Life Education and Consultation, 2003 Roy has a background of marriage and family therapy. He has diagnosed and worked with children and adults with a variety of issues including anxiety and depression, PTSD, ADHD, Oppositional Defiance and Narcissistic Personality and Borderline Personality. Roy has extensive experience with therapies designed for children who have been traumatized. Roy has presented to numerous groups nationally and locally on a variety of topics that address marriage and family issues. He has been instrumental in starting a graduate program for marriage and family therapy and professional counseling at MidAmerica Nazarene University in Olathe, as well as starting the post-master’s certification in Play Therapy at MNU
Title PRTF Medical Director
Experience/Biography Dr. George, as the staff and kids call him, is a board-certified child and adolescent psychiatrist with a long history of successful treatment of children with complex mental illnesses. He earned his medical degree from the University of Texas, Southwestern Medical School in Dallas, and studied child, adolescent and adult psychiatry at the Karl Menninger School of Psychiatry in Topeka. He was the Director of Residency Training at Menninger when the clinic moved to Texas. He is an associate professor of psychiatry and medical education at the UMKC School of Medicine, where he teaches medical communication skills to future doctors. Dr. George is an innovator when it comes to guiding adolescents and children to exploring their own behaviors and giving them and their families the tools to modify the behaviors they want to change.
Title Chief Financial Officer
Experience/Biography Mary Lynn has many years of experience working with the revenue cycle in health care, most recently working with a Kansas City area company called Claims Professionally Reviewed. Prior to that she worked with another company called EvolveMD, providing revenue cycle services to physician offices around the region. Mary Lynn also has experience with implementation of Electronic Medical Records, and she has been heavily involved in our conversion to ICD 10 coding since 2015.
Title Vice President of Trellis Autism Services
Experience/Biography Molly Pomeroy received her undergraduate degree in Psychology from Central Missouri State University in 2000. She later continued her education at the University of Kansas and in 2006 received her Master's in Special Education with an emphasis in Behavior Disorders. Molly returned to school in 2007 and completed post-graduate coursework in Applied Behavior Analysis at Saint Cloud State Minnesota and plans on completing her doctorate in the near future. Molly obtained Board Certification in Behavior Analysis in November of 2007 and became licensed in the state of Missouri in 2011. She has more than a decade and a half of experience working with families of children with special needs, adolescents in residential placement, and adults with developmental and mental health disorders. Molly has presented at numerous workshops and conducted extensive trainings for both parents and professionals working with individuals with disabilities in both Kansas, Missouri and throughout the Midwest. Molly has helped to develop and participate in a 3-year autism training summer workshop series with the Department of Mental Health and has partnered with numerous area school districts and military bases in order to improve the quality of services their children receive. In addition to this, she has helped to design and oversee private educational settings for individuals needing ABA services. Molly has conducted research in and written a parent training manual for the reduction of behavior based feeding issues and expansion of the dietary repertoire of individuals on the Autism Spectrum and well as social development skills. Molly is a member of ABAI, HLABA, MOABA, APBA and CEC among other organizations.
Title Chief Development Officer
Experience/Biography Shannon joined KidsTLC as Chief Development Officer after 16 years with First National Bank of Omaha where he led the Treasury Services team in the Kansas City Metro market. He is currently President of Olathe Public Schools Board of Education and serves on numerous community boards.
Title Director of Risk Management and Compliance
Experience/Biography Dan joined KidsTLC in 2013 as a unit therapist in the Psychiatric Residential Treatment Facility. After serving there for three years, he made the transition into the world of continuous quality improvement, where he works to provide benchmark data for our programs and grant requests, as well as coordinates with outside licensing and accrediting agencies. He has also worked very closely in the implementation of our new electronic health records.
Title Vice President of Phoenix Clinical Programming
Experience/Biography For more than 19 years, Brandon has worked in clinical and administrative capacities for organizations serving youth in psychiatric residential, intensive outpatient, and outpatient behavioral health. In addition to overseeing psychiatric residential programming, he provides individual, family, and group therapy as well as consultation, education, and training for parents and mental health practitioners in working with youth who suffer from the effects of childhood trauma such as mood dysregulation, disrupted attachment, and challenging behaviors. Brandon received training and direct supervision by Daniel Hughes, PhD, the originator of Dyadic Developmental Psychotherapy (DDP) and is a certified DDP practitioner and consultant. Outside of work he spends most of his time enjoying his children’s sports activities. When time allows he likes to bike, run with his dog, and write/record music in his home studio.
Title Vice President of Clinical Operations

Kelly English is a licensed professional counselor, with more than 10 years of successful experience in both residential and outpatient clinical therapy settings, as well as program development and administrative work. Kelly received her undergraduate degree from St. Louis University in Psychology with a minor in Education, and her Master’s Degree from the University of Kansas in Counseling Psychology.

Kelly oversees half of the Psychiatric Residential Treatment Facility, as well as the Sanctuary and Intensive Outpatient Program at KidsTLC. Within these programs, Kelly provides support and consultation to the therapists and program managers, as well as direct care staff. In addition to overseeing psychiatric programs, she provides individual, family and group therapy to adolescents with severe mental health and attachment issues through the outpatient program.

Paid Full-Time Staff 239
Paid Part-Time Staff 32
Paid Contractors 15
Volunteers 1252
Retention Rate 66%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Referrals come from agencies contracted to provide care for children in state's custody, community mental health centers, Kansas Department of Corrections, Johnson County District Attorney's Office, Johnson County Juvenile Intake and Assessment Center, Johnson County Mental Health, Olathe School District (USD #233), and the Kansas City, Kansas School District (USD #500) and MCO: Sunflower, United Behavioral Health, Aetna. To ensure seamless and coordinated services, KidsTLC has developed enhanced business partnerships with local hospitals, school districts, as well as county governments and community mental health centers. As we have attained DDP certification as a residential agency, we have seen an increase in the number of other states requesting space in our PRTF.
Alliance for Children and Families - Member2005
Alliance of Greater Kansas City United Ways Agency Certification1995
United Way Member Agency1995
Nonprofit Connect of Greater Kansas City2010
Chamber of Commerce1995
Council of Accreditation of Child and Family Services, Inc.2001
External Assessment and Accreditations
Council on Accreditation (COA) [for Children and Family Services] - Accreditation2001
Council on Accreditation (COA) [for Children and Family Services] - Accreditation2009
Council on Accreditation (COA) [for Children and Family Services] - Accreditation2013
Council on Accreditation (COA) [for Children and Family Services] - Accreditation2017
Charity Navigator2019
Corporate Citizen of the YearOlathe Chamber of Commerce2004
USC Excellence in Community ServicesUnited Community Services2005
OP AwardOverland Park Chamber of Commerce2006
Top 25 non-profits in greater Kansas City areaIngram's Magazine2016
12th year as a 4-star recipient, leading KidsTLC to be ranked in the top 1% of all charities evaluated by Charity Navigator.Charity Navigator2019
Persons with Disabilities Advisory Board Accessible Community AwardCity of Olathe2019
2018 Excellence in Community Service AwardUnited Community Services of Johnson County2018
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments Private non-profit agencies that serve children and youth in Kansas continue to face challenges. With state cuts and reduced healthcare funding, agencies have to be more efficient and strategic with decision making. It is obvious to us that the demand for the services we offer continues to increase as we have seen significant growth in programs and continuous wait-lists for those programs. In response to this, KidsTLC has increased fundraising goals, expanded and refreshed our programming, updated a residential building and continues to work to strengthen partnerships with other healthcare providers.
Board Chair
Board Chair Ms. Heather Winiarski
Company Affiliation CBIZ MHM
Term Jan 2019 to Jan 2020
Board Members
Ms. Pat AllCommunity Volunteer
Ms. Kathy BakerCommunity Volunteer
Mr. Shawn BarberMB2 Sports
Mr. Gary ChurchAsh Grove Cement
Mr. Marty ColeCountry Club Bank
Mr. Tim DannebergCity of Olathe
Ms. Rhonda HarrelsonEnterprise Bank and Trust
Sr. Marie Joan Harris CJSAvila University
Mr. Darrin IvesKansas City Power & Light
Mr. Joel JacobsenBurns and McDonnell
Ms. Maggie KolbOlathe Public Schools
Mr. Bobby LoveGarmin
Ms. LaDonna McCulloughMidAmerica Nazarene University
Mr. Tom MertzTradenet Publishing, Inc.
Mr. Darren OdumOlathe Health System
Mr. Rick PocciaGreat Western Bank
Ms. Kim WesterfieldGarmin
Ms. Heather WiniarskiCBIZ MHM, LLC
Mr. Jason WrightJ.E. Dunn Construction
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 13
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 11
Female 8
Unspecified 0
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 71%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 68%
Percentage Making In-Kind Contributions 80%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 9
Standing Committees
Program / Program Planning
Human Resources / Personnel
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Advisory Board Members
Ms. Catherine Bell
Mr. Dave CookUniversity of Kansas
Mr. Brian DunnJ.E. Dunn Construction
Mr. Doug GreenwaldCommunity Volunteer
Mr. Tim GrunhardUnion Broadcasting
Mrs. Jill Phillips
CEO Comments

Committed engagement from the KidsTLC Board of Directors (BOD) is critical to the long term success of the organization. The KidsTLC BOD insists on the adoption and adherence to best practices in Governance by ensuring compliance by all board members. Some of the practices used include:

 Adoption of a strong Conflict of Interest Policy with all members signing/re-signing annually

  • Creation of opportunities for board members to get closely involved with KidsTLC programs; beginning stages of formalizing a Board-Engagement Program
  • Active BOD involvement with the Council On Accreditation (COA) process with Governance submissions coming from board members
  • Tracking board performance with self-assessment and key performance indicators
  • Actively working to define board "diversity" in a broad sense and to fulfill criteria identified in selection of board members; Board member matrix has been developed to determine gaps in representation and plan accordingly …ensuring that the appropriate knowledge, skills, and abilities are fully represented on the board by community and area leaders
  • Development and maintenance of a board committee structure that best fulfills the requirements and needs of the organization
  • Annual strategic plan review and refresh sessions
Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $18,124,765
Projected Expenses $18,124,672
Endowment Value $718,962
Spending Policy Income Only
IRS Letter of Exemption
Foundation Comments
  • FY 2018, 2017, 2016: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201820172016
Foundation and
Corporation Contributions
Government Contributions$63,815$61,057$60,013
Individual Contributions------
Investment Income, Net of Losses$125,139$122,068$6,474
Membership Dues------
Special Events$445,320$498,424$507,502
Revenue In-Kind$146,028$229,116$224,714
Expense Allocation
Fiscal Year201820172016
Program Expense$15,120,089$14,055,886$13,444,340
Administration Expense$1,060,624$1,122,330$1,181,437
Fundraising Expense$604,933$659,901$734,716
Payments to Affiliates------
Total Revenue/Total Expenses1.000.980.97
Program Expense/Total Expenses90%89%88%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$24,711,595$25,544,823$25,005,107
Current Assets$6,208,710$7,035,971$6,595,593
Long-Term Liabilities$2,012,026$2,374,677$1,851,200
Current Liabilities$4,282,022$4,460,789$4,526,776
Total Net Assets$18,417,547$18,709,357$18,627,131
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities1.451.581.46
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets8%9%7%
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar Amount -- --Anonymous Donor $215,000
Second Highest Funding Source & Dollar Amount -- --Anonymous Donor $180,236
Third Highest Funding Source & Dollar Amount -- --Anonymous Donor $166,122
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments

TLC Charities Foundation, Inc. was established in 2003 as a 509(a)(3) supporting organization for the purpose of encouraging private philanthropy to further the vision, values, and goals of KidsTLC. The Foundation exists solely to support, promote, and advance the purposes of KidsTLC. The Foundation’s principal activity is building the agency's Endowment Fund. This fund is invested following a carefully considered, conservative investment policy to further KidsTLC’s mission and to assure the long-term financial security of the agency.


Other Documents
Annual Report2017View
Annual Report2016View
Annual Report2015View
KidsTLC Annual Highlights2014View
KidsTLC Brochure2013View
Organization Name KidsTLC, Inc.
Address 480 S. Rogers Road
Olathe, KS 66062
Primary Phone (913) 7642887
Contact Email
CEO/Executive Director Dr. Erin Dugan
Board Chair Ms. Heather Winiarski
Board Chair Company Affiliation CBIZ MHM
Year of Incorporation 1972
Former Names
Temporary Lodging for Children
TLC for Children and Families, Inc.