Hillcrest Ministries, Inc. dba Hillcrest Hope
612 N Grover St, #7
Liberty MO 64068
Web and Phone Contact
Telephone (816) 781-8988
Fax 816- 295-7769
Mission Statement
Empowering the homeless and working poor to achieve personal independence through transitional housing, accountability, education and community support.
CEO/Executive Director Ms. Laurie Sutton
Board Chair Mr. Brad Johannes
Board Chair Company Affiliation Premier Financial Network
History and Background
Year of Incorporation 1976
Former Names
Hillcrest Transitional Housing of Clay County
Volunteer Opportunities
Ways to donate, support, or volunteer

There are many ways to assist Hillcrest Hope in their mission to serve the homeless and working poor of Clay County, Missouri.  Donations may be mailed to our PO Box, processed electronically on our website or dropped off at anyone of our residential facilities or Thrift Store.  There are many volunteer opportunities for individuals and large groups. Individuals may serve as a budget counselor, teach a life skills class, clean an apartment for a new family moving in, or work at our Thrift Store.  Large groups can serve to paint or do a clean-up day at one of our residential facilities or sort clothes or other incoming goods at the Thrift Store.

Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement Empowering the homeless and working poor to achieve personal independence through transitional housing, accountability, education and community support.
Background Statement Hillcrest Hope is a transitional housing program providing homeless, working-poor families with a rent-free, utility-free furnished apartment and supportive services. Families learn to take responsibility for their situation, work to pay off debt, save money and gain valuable life skills. Staff and community volunteers partner with each family to set goals and pursue the resources necessary to move into a home of their own upon completion. There are three programs offered through Hillcrest Hope: Hope Essentials, Hope Opportunities and Graduate Housing. Hope Essentials is the initial 3 to 4-month in-residence program. All graduates are then eligible to participate in Hope Opportunities, a points-based incentive program aimed at continued engagement and support for families as they transition to a place of their own. A small number of our graduate families will remain on property in one of four graduate housing apartments for an additional 3 to 6 months.
Impact Statement
Top 2018 Accomplishments: 
  1. Provided transitional housing, including case management, budget counseling, life-skills classes, and basic needs for 60 families, including 59 children.
  2. Collectively, our families placed into savings $121,218.  We are very proud of our families.
  3. Volunteers served over 31,000+ hours in the Hillcrest Hope program.
  4. 85 families received Christmas presents through our Christmas Adoption Program.
  5. Upon completion of our program and during their move-out process, our graduates received a collective total of $15,261.88 in Thrift Store vouchers to purchase household goods for their own apartment.
  6. 8 sets of parents were reunited with their children during 2018.  A rare and wonderful accomplishment!
  7. Implemented our graduate Opportunities Program to provide additional services, incentives, and reimbursements for families willing to take extra classes both at Hillcrest Hope and at higher education institution, as well as, families who are willing to attend budget training, volunteer at organizations of their choice, and families who work hard at their respective employers and receive merit raises and promotions.
Top 2019 Goals: 
  1. To provide transitional housing, including counseling, life-skills classes, and basic needs to 65 families.
  2. Expand our Graduate Opportunities program from 45 families to 100 families.
  3. To implement our Hope Solutions Fresh Start program.  This new program focuses our efforts on homelessness prevention.  We will be helping families stay in their homes by providing rent and utility reimbursements, as well as case management, budget counseling and life skills.  This 6-month program will teach families how to budget, manage their household finances more efficiently, teach families about resources available to them, and provide emotional support and encouragement.  Upon graduation from the Hope Solutions Fresh Start program, families will be able to participate in the Hope Opportunities program.
Needs Statement
  • Budget counselors to coach families during their time in the transitional housing program.
  • Church or Corporate apartment sponsors.  
  • Skilled labor to assist with improvements to residential facilities
  • Volunteers to assist with social media and blogs
  • Grant writer`
Service Categories
Homeless Shelters
Emergency Assistance (Food, Clothing, Cash)
Youth Development Programs
Areas of Service
MO - Clay County
Geographic Area Served Narrative While our housing is located in the north area of Kansas City, we serve families from all over the Kansas City metro area.
CEO/Executive Director/Board Chair Statement

Hillcrest Hope is experiencing growth in all areas. 2018 was a great year for our families.  They resolved a huge amount of debt and saved a great deal of money for their futures.  Many of them obtained better jobs.  They developed better coping skills and learned to budget for their finances.  The biggest challenges we face are being able to find affordable housing and childcare for our graduates. The typical graduate earns less than $12 an hour.  This isn't sufficient income to sustain a household of 4.  We are also looking for ways to incorporate job skills training in their life so they can find better employment.  We want to create sustainable households in our area.

Description Serving the homeless and working poor of Clay County by providing a transformational housing program.  Hillcrest Hope provides a 2-bedroom apartment, utilities, weekly food and basic needs to each admitted family.  In addition, Hillcrest Hope provides weekly case management, budget counseling, and life skills and community living to each of its families.  The goal at Hillcrest Hope is to serve the entire person, seeking to address the issues and concerns that brought them to Hillcrest Hope.  Hillcrest Hope offers transformational housing that equips our families with the tools they need to create a second story.
Program Budget $265,000.00
Category Housing, General/Other Transitional Housing
Population Served Homeless
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
Our short-term success would be defined not only by the number of families we serve, but by the number of families who successfully graduate from the program.  Graduation is defined by the families ability to secure their own housing upon completion of the program, that they are able to pay off a significant amount of debt and have some money in savings.  It is also measured by the overall sense of accomplishment our families experience as they take steps to take charge of their own life.
Long-Term Success The long-term success of our families would be demonstrated in their ability to maintain a dwelling of their own, provide financially for their family with limited government assistance, sustain worthwhile employment, and exercise good management over their emotional well-being and that of their families.
Program Success Monitored By Upon entry into the program, we have each client take a survey that evaluates their support structure, ability to problem solve, reflection of their current financial status and job satisfaction and current wage.  Upon exit of the program, they take the survey again to see what areas have improved and what areas of their life still need further work and examination. Every year we obtain a graduate survey from graduates for the current past 5 years.  Through this survey, we are able to determine if they are still maintaining their own housing, have money in savings, if they are receiving any government assistance, or are in need of additional case management or budgeting. 
Examples of Program Success
Below is our 2017 Tally for Hillcrest Hope:
  • #of families who received transitional housing services - 58
  • #of children in those families - 69
  • Amount of debt resolved - $109,680
  • Amount of money saved - $114,835
  • 92 Families Received Christmas.
  • 27 families received new transportation or car repairs.
  • 23 families received a better job during their stay at Hillcrest Hope.
Description Through the Opportunities Program, graduates are encouraged to give back to the community through volunteering, they are encouraged to take college classes, and to come back to Hillcrest Hope for budgeting and life skills. All of their efforts are recognized and applauded by us through points given to them that can be used to assist them with rent, childcare, and pantry needs. When we launched the program, we thought we’d be lucky to have 2-3 graduates taking advantage of this program. Currently we have 19 graduates working through the Opportunities program. We’re very excited about the work our graduates are doing and that they are continually striving to improve their lives for themselves and their family.
Program Budget $12,000.00
Category Housing, General/Other Transitional Housing
Population Served Homeless
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success The short-term success is also measured by the number of graduates using the program.  Currently we have 23 graduates using the program out of 150 total graduates for the past 5 years.  This is a 15% use rate.  Graduates who are using this program are participating in college courses, budget counseling, additional case management, volunteer work, and job promotion.
Long-Term Success The long-term success of the program would be measured by the number of graduates utilizing the program and the total dollars spent on the program.  We are very excited about the # of graduates currently using the program.
Program Success Monitored By With 20-25% use rate, we will measure success by the increase in job performance, decrease in debt load, and an increase in savings.
Examples of Program Success Success will be measured by the number of families who are still living independently.  Who are supporting themselves and their family through their own income.
Fresh Start
  • Provides rental assistance and supportive services to families at risk of homelessness in Clay County.
  • Provides case management, budget counseling, life skills classes and community activities to coach and teach financial literacy, employment and soft skills, coping skills, and more.
  • Offers incentives and reimbursements to financially support families during this process.
A review of the requirements:
  •   Legal citizen and Clay County resident
  • Households served are families with children at or under the age of 18, including single parents, expectant parents, and grandparents with custody or guardianship of minor children)
  • At least one adult in the household but have full-time employment or be actively seeking full-time employment.
  • Annual income at or below 80% of the average median income for the KC area
  • Must provide proof of past due rent/mortgage or utilities
  • Housing expense must be at or below fair market rate for unit size
  • Must be willing to follow all program requirements as outlined in an interview
  • Must be clean and sober at least 30 days prior to entering program
Program Budget $50,000.00
Category Human Services, General/Other Emergency Assistance
Population Served Homeless
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Enrollment for Hope Solutions Fresh Start will have 8 - 10 families.  That out of these 8-10 families, 50% will have completed the 6-month program and that 100% of those will have remained in their homes.  That 100% of those who completed the program can financially support themselves and their family.  That 100% of those who completed the program will participate in the Hope Opportunities program to continue to pursue financial stability, employment growth, and establish a strong support system.
Long-Term Success
Families will continue to be able to be personally independent, as defined by our PIC (Personal Independence Continuum):
  • Has steady, sustainable employment
  • Has developed coping and soft skills to navigate everyday living
  • Can successfully manage personal relationships with healthy-boundaries
  • Can within their financial means have quality and affordable childcare and transportation
  • And while maintaining their own household operate within the confines of a budget that includes debt reduction and savings’ accumulations
  • Have developed a strong support system of community resources and private acquaintances and friends.
Program Success Monitored By Success is monitored by case notes, PIC evaluations, and client interviews.
Examples of Program Success Since we just launched this program, we have no examples for success.
CEO Comments

To serve the mission of "empowering families to achieve Personal Independence", Hillcrest Hope is planning on expanding its program to serve not only homeless families, but families who are in need of emergency  assistance, budget counseling and life skills so that they can remain in their home.  We are launching this new Eviction Prevention program in March of 2019.

Executive Director/CEO
Executive Director Ms. Laurie Sutton
Term Start June 2013

With 17 years of financial experience, as a Retail and Commercial Banking officer, Laurie provides a much-needed corporate stability to Hillcrest Hope.  With key job skills in fundraising, staff development, finance and accounting, strategic planning, and compliance, Laurie brings the vision and the necessary skill set to manage the growth and expansion of Hillcrest Hope into other areas of Clay County.  Her past work as the Executive Director of the Liberty School District Foundation provides the necessary background in non-profit work to recognize the unique challenges that face non-profits.  Laurie's greatest desire for the families we serve is to see them reach their greatest potential as individuals and as families.

Former CEOs
Mr. Scott CooperJune 1995 - Dec 2013
Ms. Jennifer DuncanJune 1993 - June 1995
Senior Staff
Title Program and Marketing Director
Rachel transferred from Hillcrest of EJC to Clay County in 2011. She has served as a Case Manager for Hillcrest since 2009, and was previously an intern for the Liberty housing site in 2008, while attending Manhattan Christian College in  Manhattan, KS.  She received a degree in social services and counseling from that institution.
Title Operations and Fundraising Director
Experience/Biography 4 years as the Planned Giving Manager for the Kansas City Zoo.
Title Thrift Store Manager
Title Program Assistant
Title Case Manager - Liberty
Title Case Manager
Title Program Assistant, Graduate Case Manager
Title Case Manager
Paid Full-Time Staff 9
Paid Part-Time Staff 7
Paid Contractors 2
Volunteers 120
Retention Rate 99%
Staff Diversity (Ethnicity)
Caucasian 16
Staff Diversity (Gender)
Female 9
Male 7
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
A Turning Point, Hope Faith Ministries, Rebuilding Together Clay County, Ministerial Alliance, Love Inc., Happy Bottoms, LUMC, Pleasant Valley Baptist, St. Stephen's Lutheran Church, First Presbyterian Church of Liberty, Good Shepherd United Methodist, Journey Covenant, Restore Church, St. Pat's Catholic Church, RLDS-Doniphan Ward, St. James Catholic Church, Briarcliff Church, Antioch Bible Baptist Church, North Cross United Methodist Church and Second Baptist Church of Liberty
Nonprofit Connect of Greater Kansas City2014
Missouri Coalition Against Domestic and Sexual Violence - Member1998
Chamber of Commerce2014
Government Licenses
Is your organization licensed by the government? No
CEO Comments             Hillcrest Hope desires to create sustainable families.  The biggest challenges to this stability is quality education, affordable housing and childcare, and making a sustainable living wage.  There are many low-income jobs available in the marketplace with an average of $8-$10 an hour.  However in a single-parent household this is not a wage that creates a sustainable household.  We continue to pursue educational opportunities for our families, as well as, organizations and businesses who will partner with us to give our families a second chance.
Board Chair
Board Chair Mr. Brad Johannes
Company Affiliation Premier Financial Network
Term Jan 2018 to Dec 2019
Email bjohannes73@gmail.com
Board Members
Ms. Victoria CannonCerner
Mr. Ryan ChambersMidwest Capital Mortgage
Mr. Frank DixonCerner
Mr. John FisherPlatte Valley Bank
Mr. Steve HansenCity of Liberty
Mr. Brad JohannesPremier Financial Partners
Ms. Stacy MenhusenAll Systems Designed Solutions
Mr. Shazzie NaseemBerkowitz Oliver Williams Shaw & Eisenbrandt, LLP
Ms. Danielle NistendirkCommunity Volunteer
Ms. Erin PardeVHA, Inc
Ms. Janelle PorterNorth Kansas City Schools
Mr. Robert SaundersRJS Organization Consultants
Ms. Kristin ShultzSeaport Family Dentistry
Ms. Charlotte SmithRetired, North Kansas City School District
Mr. Bob SteinkampAttorney, Community Volunteer
Ms. Lori TritzHR Fuzion LLC
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 15
Hispanic/Latino 0
Native American/American Indian 0
Other 1 Middle Eastern
Board Demographics - Gender
Male 8
Female 8
Unspecified 0
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 85%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 7
Standing Committees
Communications / Promotion / Publicity / Public Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
Strategic Planning / Strategic Direction
CEO Comments

2018 was a great year for Hillcrest Hope.  We have a strong, committed board.  In 2018, our working committees continued to meet on the opposite months of the Board meetings.  Much work was done to advance our marketing efforts and address program needs and concerns. Donors and supporters fully support our organization in our mission of bringing homeless families and the working poor to personal independence.  In our autonomy, we are able to better focus on the needs of Clay County and our role in the service of our community.  In 2019, our goal is to serve additional families through an eviction prevention program.  We want to expand our impact in the Northland by providing financial stability to homeless families and families on the verge of homelessness.

Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $1,167,860
Projected Expenses $1,163,519
Endowment Value $153,400
Spending Policy Income Only
IRS Letter of Exemption
Foundation Comments
  • FY 2018, 2017, 2016: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201820172016
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions------
Investment Income, Net of Losses$11,875$10,510$6,793
Membership Dues------
Special Events$114,231$91,181$57,443
Revenue In-Kind------
Expense Allocation
Fiscal Year201820172016
Program Expense$520,685$524,375$383,054
Administration Expense$145,432$67,712$97,393
Fundraising Expense$34,866$47,357$58,628
Payments to Affiliates------
Total Revenue/Total Expenses0.881.081.09
Program Expense/Total Expenses74%82%71%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$2,703,206$2,835,523$2,798,250
Current Assets$575,293$612,683$528,075
Long-Term Liabilities$656,262$685,799$714,953
Current Liabilities$0$0$0
Total Net Assets$2,046,944$2,149,724$2,083,297
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities------
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets24%24%26%
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar Amount -- --Anonymous $50,000
Second Highest Funding Source & Dollar Amount -- --Anonymous $10,000
Third Highest Funding Source & Dollar Amount -- --Anonymous $7,000
Capital Campaign
Currently in a Capital Campaign? No
Campaign Purpose To purchase additional property for more housing, classroom space, meeting space, childcare and education center.
Capital Campaign Anticipated in Next 5 Years Yes
Organization Comments

Our biggest challenge is to establish a monthly-giving program to be able to better manage our monthly cash flow.  Donations come in sporadically throughout the year, with the majority in November and December.  Through the engagement of active donors, we hope to better educate the public on the challenges faced by our graduate families.  Through our yearly net income, we are creating a building fund to be able to obtain additional housing to serve more families.

Other Documents
Organization Name Hillcrest Ministries, Inc. dba Hillcrest Hope
Address 612 N Grover St, #7
Liberty, MO 64068
Primary Phone (816) 781-8988
Contact Email info@hillcresthope.org
CEO/Executive Director Ms. Laurie Sutton
Board Chair Mr. Brad Johannes
Board Chair Company Affiliation Premier Financial Network
Year of Incorporation 1976
Former Names
Hillcrest Transitional Housing of Clay County