Unexpected Blooms, Inc.
27449 W. 215th Street
Spring Hill KS 66083
Web and Phone Contact
Telephone (913) 337-5290
Mission Statement
Unexpected Blooms improves the emotional health and well-being of individuals in healthcare, senior living, and social service communities by delivering re-purposed, gently used flowers to create "unexpected moments of kindness" throughout the greater Kansas City area.
CEO/Executive Director Jenni Koch
Board Chair Nicki Pierce
Board Chair Company Affiliation Hooked on Ornaments
History and Background
Year of Incorporation 2017
Volunteer Opportunities
Ways to donate, support, or volunteer
There are a variety of opportunities for individuals and groups to help support the mission of Unexpected Blooms by giving their time or providing financial or in-kind support.
  1. Donate online at our secure website at www.unexpectedblooms.org/donate or mail checks to: Unexpected Blooms, 27449 W. 215th Street Spring Hill, KS 66083
  2. Volunteers change lives at Unexpected Blooms. There are opportunities including flower and vase pickup, processing flowers,  creating bouquets, delivering bouquets, or helping with special events throughout our community.
  3. Host a community event in support of Unexpected Blooms.
  4. Donate vases and other ‘Wish List’ Items.
  5. Host a presentation or vase drive at your work, school, or community group.

To learn more about donating to Unexpected Blooms, or to become a volunteer or community supporter, please contact us at  info@unexpectedblooms.org or 913-337-5290. Also, please visit us at www.unexpectedblooms.org.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement Unexpected Blooms improves the emotional health and well-being of individuals in healthcare, senior living, and social service communities by delivering re-purposed, gently used flowers to create "unexpected moments of kindness" throughout the greater Kansas City area.
Background Statement Unexpected Blooms was founded in June 2016 based on the belief that everyone matters and that a simple act of kindness can truly make a profound difference in the lives of those who are struggling or alone.

After a parent’s long-term residency in a senior living community, Cameron and Carolyn Elliott witnessed what the Clinicians and Social Service staff in Healthcare and Senior Living Communities called “the forgotten ones”, reporting that up to 80% of their patients/residents have little or no contact from family, friends or visitors. With the retirement of the Baby Boomers, the number of individuals, particularly in our senior and social service communities, who struggle with health challenges, disability, or loneliness is staggering and growing every day. The Elliotts recognized that in fact, many of these individuals are indeed simply forgotten. In addition, the Elliotts were aware of clinical research from Rutgers, Harvard, Kansas State Universities, and others, showing that flowers improve patient and resident outcomes, with an improvement of emotional health and well-being. With their backgrounds in floral and death-care industries, the Elliotts also knew that each year, in Kansas City alone, tens of millions of dollars of flowers are discarded following weddings, funerals, charity, corporate and private events. They knew that there was an endless supply of flowers and an endless group of people in need.

Their goal was to partner with the Kansas City community to re-purpose what was destine to become trash, and help improve the emotional well-being of our community. These Kansas City partners include over 100 premier event locations, more than one dozen premier event florists, 25 funeral homes, 7 wholesale florists, and numerous retail florists, including multi-location grocers. An extension of their mission was reducing floral waste by re-purposing and recycling vases, baskets, ribbons and floral foam, saving it from the landfill, and recycling “Green Waste” of wilted flowers, greenery, and clippings to be composted by Kansas City local community partners. Essentially taking trash and turning it into smiles.
Impact Statement In the last two years, Unexpected Blooms has delivered 12,042 bouquets, touching the lives of over 144,504 individuals. We have accomplished this through 495 visits to hospice houses, senior care communities, domestic abuse shelters, hospitals, and social service facilities. This represents a retail value of over $602,100. During that time we have recycled 14,729 vases and approximately 3,251 cubic feet of green waste. Our base of 65 volunteers have given over 12,044 hours, and driven just over 23,375 miles fulfilling our mission.

2018 Accomplishments
  • Delivered 5,684 floral bouquets through 283 facility visits to 3 hospice houses, 49 senior care communities, 2 hospitals, and 9 social service facilities, representing a retail value of over $257,450. 
  • Recycled 8,368 vases and approximately 1,580 cubic feet of green waste. 

2019 Goals and Accomplishments
  • 2019 Delivery Goal – 7000 Deliveries.
  • Greatly enhance social media presence to enhance engagement and fundraising
  • Produce promotional video and other materials to for social media and to deliver more impactful fundraising presentations
  • Implement a corporate team building program to engage corporate partners and volunteers 
  • Increase volunteer base to over 100 volunteers
  • Increase operational efficiency to make the most of the organizations resources
Needs Statement

      Although we have made hundreds of facility visits to over 100 different locations, capacity restrictions have hampered our ability to serve our entire community, including many of the larger facilities. Our goal is to expand our capacity to double our reach in the community in the next 3 years by:

  • Hiring staff
  • Acquiring and equipping a space
  • Purchasing 1-2 commercial vans
  • Increasing volunteer base
  • Engaging corporate partners for philanthropic involvement and team building
  • Building relationships with other floral suppliers and vase donors
  • Building relationships with composting/recycling organizations
  • Gaining overall community exposure

Our long term goal is to reach 20,000 deliveries annually by 2021.

As our floral and vase inventory is primarily met through in-kind donations, Unexpected Blooms greatest needs include:
  1. General operating support to pay staff, supplies, overhead expenses, and build infrastructure capacity to sustain and grow our program.
  2. Secure warehouse and office space to meet our growth goals.
  3. Secure new extended cargo vans for pickups and deliveries – customized with our logo wrap and wheelchair lifts to accommodate delivery carts.
  4. Increase our volunteer base to assist with program related activities, fundraising events, and facility maintenance.
  5. Additional governing board members from diverse backgrounds to better reflect the makeup of our client base.
Service Categories
Public & Societal Benefit NEC
Senior Centers/Services
Health Care NEC
Areas of Service
KS - Johnson County
KS - Wyandotte County
KS - Wyandotte County Urban Core
MO - Jackson County
MO - Jackson County Urban Core
MO - Eastern Jackson Co
MO - Clay County
MO - Platte County
CEO/Executive Director/Board Chair Statement At the core of our mission, Unexpected Blooms is a mental health charity. We are passionate about delivering ‘unexpected moments of kindness’ and emotionally connecting with people who are often the most forgotten. The reason we believe that a simple act of kindness can make a profound difference in someone’s life, is because we witness it every day. We are encouraged by not only the joy we see in the recipients, but also by a body of clinical research that supports the impact of both the power of flowers and the power of human connection on a patient’s emotional health and well-being. Our volunteer driven organization acts as a catalyst between the floral industry, healthcare, and our volunteers to take trash and turn it into smiles.

We are a 100% recycling charity. Virtually everything we use we source from the community. The number of bouquets we can deliver is dictated by the amount of flowers and vases we receive. The more flowers and vases we get, the more people we are able to serve. Consequently, we are constantly working to source more flowers and vases to serve more people.

Our floral deliveries have a ripple effect, reaching many more than just the recipient. From the donors, to the volunteers, to the doctors, nurses and care community staff, to the recipient and their family. One bouquet typically impacts the lives of twelve people. We are a community of volunteers helping our community.
Description We believe a simple act of kindness can have a profound impact on anyone – especially someone struggling with health challenges, disability, or loneliness. Unexpected Blooms delivers re-purposed flowers to individuals in hospice, healthcare, senior living, and social service communities, to create ‘unexpected moments of kindness’ and touch lives. Every bouquet is an act of love by a host of generous people. Gently used flowers are donated from weddings, memorials, corporate and charity events, florists, and grocery stores. Our volunteers cut, refresh, and design beautiful arrangements that we deliver throughout Kansas City.

Our recipient’s smiles are telling enough of the work we do, but our deliveries have been clinically documented to have a positive effect on health and well-being. Research by Rutgers, Harvard, and Kansas State Universities, among others, shows the positive power of flowers in patient’s rooms. These studies have shown that flowers are “a powerful positive emotion inducer”, improving mood and long-term episodic memory, lowering pain, anxiety, fatigue, and systolic blood pressure, leading to better patient outcome.
Program Budget $225,000.00
Category Public, Society Benefit, General/Other Public, Society Benefit, General/Other
Population Served Elderly and/or Disabled
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Seven months into 2018, Unexpected Blooms has surpassed our entire 2017 total service numbers. At this pace, our projected 2018 year-end will represent a 92% increase in service over 2017. 2017 service numbers reflected a 357% increase in the initial 2016 six months of operation.
Long-Term Success In a recent study, 95% of respondents reported that the unexpected delivery of flowers improved their overall emotional wellness.
  • On average, a delivery by Unexpected Blooms touches the lives of not only the recipient, but 2 family members, 4 caregivers, 4 volunteers, and the donors. From the program’s inception through the end of July 2018, we have directly impacted the lives of 12,042 recipients, and we estimate that we have touched the lives of over 144,504 individuals.
Program Success Monitored By To evaluate the effectiveness of the program, Unexpected Blooms will conduct an annual outcomes study assessing program participation, program satisfaction and a variety of self-reported indicators related to the emotional health and well-being of our recipients. We will survey participating front-line partner agency staff each year to ensure we are meeting the needs of those we serve.
Examples of Program Success "I've seen people smile today that I've never seen smile before."
Alayne W. – Carondelet Place Senior Living Community Staff

“Unexpected Blooms is a true gift to the Kansas City community! The joy you bring is amazing! Your hearts are so big! Thank you for dedicating so much of your life to bringing people joy!" – Ashley Hotka, Good Earth Foral Design

"You delivered a beautiful bouquet to my mother's room. I spent that weekend with her there until she died. Thank you so much for the unexpected pleasure. She loved flowers, was an avid gardener, and made her summer flowers fill her house. Thank you so much for that joy at the end." Katherine C. – Recipient’s Daughter

“Whenever we get a visit from the wonderful people at Unexpected Blooms, our residents at Care Haven Homes’ faces light up! What Cameron and Carolyn and the volunteers are doing is nothing short of magical and heart-warming. Thank you, thank you!!” - Courtney Goin, Care Haven Homes

“I work at Villa St. Francis Catholic Care Center in Olathe, and the team from Unexpected Blooms visited earlier this week to deliver arrangements to every one of our residents. This incredible organization brought a smile to so many faces. You have no idea how far a simple act of kindness like this can go. Thank you for what you do!” – Kate McEnerney, Villa St. Francis Catholic Care Center
Description Sustainability is an important part of our mission and Unexpected Blooms is dedicated to keeping floral materials out of landfills. Our goal is to repurpose or recycle 100 percent of the floral product we receive, from flowers and vases, to ribbons, wire and foam. Green waste is composted and used by gardeners and other community partners.
Vases are one of our most critical mission needs. We welcome the donation of vases of all types and sizes, and have developed numerous community business partners to act as drop off locations for the public.
Category Public, Society Benefit, General/Other Public, Society Benefit, General/Other
Population Served Elderly and/or Disabled
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Seven months into 2018, we are on pace to surpass the total number of vases recycled in 2017, and we have surpassed the total amount of 2017 green waste recycled with 1,557 cubic feet.
Long-Term Success Since our inception in June of 2016, we have recycled 14,729 vases and approximately 3,251 cubic feet of green waste.
Program Success Monitored By Vase recycling data is captured and analyzed on an ongoing basis to accommodate the ongoing flow of floral deliveries. Our goal, through community outreach, is to minimize the purchase of vases to fulfill our mission, by ensuring donated vase intake exceeds our weekly delivery output. Our Vase Coordinator monitors this process and reaches out to our community partners to span any deficiencies. Both vase and green waste recycling efforts are reported and analyzed by staff and the Board of Directors on a bi-monthly basis.
Examples of Program Success Recycling program success is evidenced by our vase drive partnerships with organizations like The Jr. League of Kansas City, Mo, The Boys Scouts of America, 99.7 FM The Point, Church of the Resurrection, Coronation Catholic Church, Prairie Baptist Church, Belmont Elementary PTA, Lenexa Chamber of Commerce, The Starfish Project, and multiple retail florists. In addition, we have established vase recycling relationships with estate sale companies like Rick Pence Estate Sales, Kathy Kual Estate Sales, Cherrie’s Estate Sales, La Sertoma Estate Sales, and Green Frog Estate Sales. However, our core replenishment of vases comes by way of hundreds of individual donors and all of our senior living community and hospice partners.
CEO Comments
Our organization’s fundamental belief is that sharing kindness and spreading joy strengthens our community. Although, in today’s society, most individuals’ physical health is addressed, the mental well-being of those struggling with health challenges, disability, or loneliness is often overlooked. Those tasked with caring for these community members attest to this ever growing issue.
In addition to children’s healthcare, domestic abuse, drug rehabilitation and other social service communities we serve, Kansas City has more than 300 healthcare, hospice, and senior resident communities which serve tens of thousands. In the senior community alone, by the year 2030, the over 65+ population in Kansas City’s four primary counties is projected to be over 338,000. ‘KC Communities for All Ages’ report from the Mid-America Regional Council, using studies conducted by the Heartland ENGagement Initiative 2012 and the 2010 US Census Report project the Kansas City Metro older adult population (65+) to increase by over 50% by 2030. This reflects an almost 90% increase in the 20 year span from 2010-2030. As this population continues to age, more will find themselves in care communities, and those surviving will find themselves more than likely apart of the 80% without family and friends. They will find themselves experiencing chronic loneliness, a loneliness that destroys their quality of life. As the only organization in Kansas City with this mission and vision, partnered with our management and board’s experience, we have been able to collaborate with the key stakeholders in our community.
Our process is multi-tiered, our mission is bold and our volunteers play an integral role in facilitating our rapid success. Notwithstanding that, we are currently accessing only a small portion of the available recyclable resources, and serving only a fraction of the need. We have simply out grown our capacity. Our future growth of service is dependent upon funding to expand.
Executive Director/CEO
Executive Director Jenni Koch
Term Start Apr 2019
Senior Staff
Experience/Biography Carolyn co-founded Unexpected Blooms in June of 2016, following a 40 year background in the floral industry. Her experience spans a number of high profile positions within the floral community, including operational management of Ranchview Floral in the 80’s and 90’s, to her role traveling the country as Hallmark Cards’ principal floral designer. She also owned and operated the largest independent retail paper-craft store in the Midwest for 15 years.
Volunteers 65
Retention Rate 100%
Staff Diversity (Gender)
Female 1
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Under Development
Organization Has a Strategic Plan Under Development
Management Succession Plan Under Development
Organization Policy and Procedures Under Development
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
  • St. Luke’s Hospice 
  • Olathe Hospice 
  • Kansas City Hospice 
  • Rose Brooks Center
  • New House
  • SafeHome
  • Hope House
  • Healing House
  • Sunflower House
  • Ronald McDonald Houses
  • Operation Breakthrough
  • Children’s Mercy Hospital
  • St. Luke’s Hospital
  • Shawnee Mission Medical Center
  • City Union Mission Family Center
  • Care Haven Homes
  • Hope Care Center
  • Over 40 Senior Living Communities
  • 11 Funeral Homes
  • 22 Retail and Wholesale Florists
  • 61 Event and Convention Venues
Nonprofit Connect of Greater Kansas City2017
Government Licenses
Is your organization licensed by the government? No
CEO Comments
Board Chair
Board Chair Nicki Pierce
Company Affiliation Hooked on Ornaments
Term June 2017 to
Email nicki@hookedonhallmark.com
Board Members
Patrick FeeneyThe Dublin Group
Charlie KochPrism Financial Group
Nicki PierceHooked on Ornaments
Nancy WilliamsMFCS - Children's Advocacy Center
Board Demographics - Gender
Male 2
Female 2
Board Term Lengths 1
Board Meeting Attendance % 100%
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Number of Full Board Meetings Annually 6
Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $50,000
Projected Expenses $60,000
Foundation Comments
  • FY 2018 & 2017: Financial data reported using IRS Form 990-EZ.
  • Foundation/corporate revenue line items may include contributions from individuals.
Detailed Financials
Expense Allocation
Fiscal Year201820172016
Program Expense$168,079$121,390--
Administration Expense$2,445$1,692--
Fundraising Expense$0$189--
Payments to Affiliates------
Total Revenue/Total Expenses1.000.98--
Program Expense/Total Expenses99%98%--
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$1,948$513--
Current Assets$1,948$513--
Long-Term Liabilities$0$0--
Current Liabilities$4,398$3,366--
Total Net Assets($2,450)($2,853)--
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities0.440.15--
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets0%0%--
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar Amount -- ----
Second Highest Funding Source & Dollar Amount -- ----
Third Highest Funding Source & Dollar Amount -- ----
Capital Campaign
Currently in a Capital Campaign? No
Other Documents
Unexpected Blooms Brochure2018View
Organization Name Unexpected Blooms, Inc.
Address 27449 W. 215th Street
Spring Hill, KS 66083
Primary Phone (913) 337-5290
CEO/Executive Director Jenni Koch
Board Chair Nicki Pierce
Board Chair Company Affiliation Hooked on Ornaments
Year of Incorporation 2017