Headquarters, Inc
211 E. 8th Street
Suite C
Lawrence KS 66044
Web and Phone Contact
Telephone (785) 841-9900
Mission Statement
Headquarters, Inc. is the suicide prevention leader in Kansas, providing counseling, education, and resources for all to improve public health.
Leadership
CEO/Executive Director Steve Devore Executive Director
Board Chair Mr. David Frizzell
Board Chair Company Affiliation Kansas Department of Commerce
History and Background
Year of Incorporation 1969
Volunteer Opportunities
Ways to donate, support, or volunteer Donations are accepted by mail, in person, or online through our website and PayPal
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
Headquarters, Inc. is the suicide prevention leader in Kansas, providing counseling, education, and resources for all to improve public health.
Background Statement
We opened in 1969 as a drug crisis center for teens and young adults in the Lawrence, Kansas community. We quickly evolved into a center for any concern, for people of any age. Since 1985, we've been very involved with suicide prevention. And we've served the citizens of Kansas on the National Suicide Prevention Lifeline crisis center network since 2001. Now, celebrating our 50th anniversary, we continue to provide free, confidential counseling as a 24-hour crisis center.
 
From 2012-2015 we operated a three-year federally funded Kansas Youth Suicide Prevention program that provided training and technical assistance to communities across the state. Some of the training and technical services provided by that program are still available through our Kansas Suicide Prevention Resource Center.
Impact Statement
In 2018 Headquarters, Inc.:
  • Hired a full-time director of the Kansas Suicide Prevention Resource Center and revitalized the KSPRC. The KSPRC provides training and evidence-based suicide prevention resources to communities, their leaders, businesses, educators, mental healthcare providers, and concerned citizens across the state to further suicide prevention in their communities.
  • Headquarters, Inc. trained 38 new volunteers who completed our 9-week training program and were welcomed as volunteer counselors at HQCC.
  • Headquarters Counseling center answered over 20,000 calls through our 24/7 emotional support line and the National Suicide Prevention Lifeline.
  • Headquarters Counseling Center participated in 40 community events across Kansas and Kansas City, MO in 2018, collaborating with community coalitions and non-profits to strengthen our local communities.
  • The Kansas Suicide Prevention Resource Center led or participated in 54 community events and presentations. 6 of these were ASIST (Applied Suicide Intervention Skills Training), training 92 people state-wide; 7 college staff education events, and 12 k-12 focused events.
 
In 2019 we hope to:
  • Offer 12 ASIST (Applied Suicide Intervention Skills Training) across the state of Kansas.
  • Train 50 new volunteer counselors to answer phones and online chat conversations on our local support line, the National Suicide Prevention Lifeline (NSPL), and NSPL Chat.
  • Reach rural parts of the state through advertising the NSPL number, offering training, and hosting/attending community events, and working with community partners, coalitions, and nonprofits to share suicide prevention resources.
Needs Statement
  • Donations: Headquarters, Inc. relies primarily individual, business, and foundation gifts to provide life-saving services to anyone who reaches out for help.
  • Volunteers and volunteer recruitment: The 24/7 operation of the NSPL Crisis Center, our emotional support line, and online chat are supported by volunteer counselors along with 1 paid staff member. Our high-quality and compassionate volunteers are ASIST-certified and complete a 9-week training program to prepare them for the needs of any caller.
  • Advertising: Though we accept calls all over the state and beyond, over 1000 of our calls in 2017 were from outside of Kansas, there are still many counties from which we receive few or zero calls. Advertising the NSPL number, 800-273-8255 will allow us to let our fellow Kansas know that we are here for them to keep them safe and supported.
  • Funding for more Trainings: Though we have set ambitious goals for the next year, we would like to offer more training to the high-risk areas of Kansas to help them learn the warning signs of suicide and help them feel confident offering support to someone experiencing thoughts of suicide.
  • Board members and diversity: Headquarters, Inc. is always seeking board members. Through gender, ethnic, and geographic diversity, we gain knowledge and ambition.
Service Categories
Hot Lines & Crisis Intervention
Community Coalitions
Human Services
Areas of Service
KS
KS - Lawrence
KS - Wyandotte County Urban Core
KS - Wyandotte County
KS - Johnson County
KS - Leavenworth County
KS - Atchison County
Geographic Area Served Narrative Though our crisis call center is located in Lawrence, KS, we serve all 105 counties as the only National Suicide Prevention Lifeline Crisis Center serving all of Kansas. We provide suicide prevention training and resources to the entire state of Kansas and the greater KC Metro area through the Kansas Suicide Prevention Resource Center. 
CEO/Executive Director/Board Chair Statement

50 years ago, a dream was realized that would assist and ensure the safety and wellness of residents of Lawrence and Douglas County. A place where both young and old, sick and healthy were invited to seek help ranging from drug addiction to suicide prevention. That dream became embedded in the fabric of our community known as Headquarters, Inc. The road has not always been easy, direct, nor even fun at times; but the compassion, dedication, and commitment of caring individuals seeking to help others has never changed.

When I proudly accepted the position of Executive Director, I was fully aware of this resilient history, yet I also recognized both the needs and opportunities to further advance our mission. As I look to the future, I have an intense singular focus for Headquarters, Inc. to undeniably be the absolute expert on comprehensive suicide prevention throughout Kansas and the Greater Kansas City Metro area. Much like our past, this new journey will not be easy, but with continued financial support from individuals like you, the ability to increase our capacity and range of expertise, and the continued commitment from hundreds of valuable volunteer counselors, each of us will play a significant role in saving lives and supporting those who come to us for another 50 years!

With Gratitude,

Steve Devore

Executive Director

Headquarters, Inc.

Programs
Description Headquarters Counseling Center is a 24/7 National Suicide Prevention Lifeline Crisis Center providing phone, text, and online emotional support. Headquarters Counseling Center also operates a local number for emotional support. As part of the NSPL Network, Headquarters Counseling Center is one of 160 crisis centers nation-wide. While we are the only NSPL Crisis Center serving all 105 counties in Kansas, there are no busy signals. If our counselors are on the phone with someone else and unable to take a call, the rolls to another crisis center insuring that a very high percentage of calls are answered.
Category Mental Health, Substance Abuse Programs, General/other Suicide Prevention
Population Served General/Unspecified
Short-Term Success Callers in need of emotional support themselves report feeling validated and supported. Callers acting on behalf of others (concerned that a friend of loved one might be considering suicide) report feeling more knowledgeable and confident about talking to their friend of loved one about their concerns, being a part of that person’s support system, and better informed about the resources available in the community.
Long-Term Success Every single day of the year, we provide free, confidential, life-saving counseling for people in crisis and in need of emotional support 24 hours a day. We answer that call 18,000 times a year. Every caller needs to be heard and needs the skilled, caring help we provide. Our callers should feel emotionally supported; know that someone wants to help them, their child, their neighbor, their loved one stay alive and have a way to stay safe while they continue to seek long-term support.
Program Success Monitored By Counselors check in with callers throughout their call. At the end of the call, counselors check in on the caller’s safety, well-being, and overall emotional stability. Through follow-up calls, our counselors check in on the well-being of callers since their call, if the caller consents to a follow up. Counselors take confidential notes to track a caller’s history for consistency, kept securely on iCarol helpline management software.
Examples of Program Success “I hit one of the lowest points in my life. I felt alone and in deep despair. I really just wanted to die. I didn’t see any other path to shaking these feelings other than suicide. At the same time, I didn’t want my life to end. I wanted to be there for my kids and see them grow up. I didn’t know how to do that. I called Headquarters Counseling Center while the gun was loaded and sitting in my lap. The counselor at Headquarters listened. I knew that I wasn’t alone. I am here today because of a complete stranger. They cared and helped me find a path forward. I’ve never called again except to thank them, but I’m comforted by knowing that they’re always there if I need to talk again.” --David S. 2017 caller
Description The Kansas Suicide Prevention Resource Center offers training, awareness materials, and technical assistance to communities, their leaders, citizens, coalitions, businesses, and educators to advance suicide prevention and decrease suicide rates across the state of Kansas and beyond.
Category Mental Health, Substance Abuse Programs, General/other Suicide Prevention
Population Served General/Unspecified
Short-Term Success The KSPRC has a goal of 12 ASIST trainings in 2018, training 250+ individuals in this evidence based program. The KSPRC will also offer training specifically for Substance Use Disorder Professionals in at least 3 communities.
Long-Term Success The goal of the KSPRC is to advance suicide prevention through informational community events, work-place presentations, and evidence-based trainings such as ASIST (Applied Suicide Intervention Skills Training).
Program Success Monitored By ASIST trainees are given pre and post-training surveys to measure the increase of their confidence in recognizing the warning signs of suicide, providing guidance and suicide first aid to a person at risk; identifying key elements of an effective suicide safety plan and the actions requires implementing it. Statistically, 75% of trainees will demonstrate increased confidence in utilizing these suicide interventions skills.
Examples of Program Success “In high school, my best friend attempted suicide. It was only after the attempt that I learned about the warning signs of suicide and how to intervene. You don’t have to know all the answers. You just have to ask, ‘are you thinking about suicide.’ That statement offers comfort and shows someone that you’re not afraid to ask or talk about it. After that, you just listen. For me, it was pretty uncomfortable, but considering the alternative, it’s pretty easy. Looking into the eyes of their parents, spouse, or children knowing that you could have helped is something I never want to face. Today, thanks to Headquarters, Inc. and the Kansas Suicide Prevention Resource Center, I am ASIST certified, know the warning signs and how to help someone considering suicide.”
CEO Comments
When someone calls the National Suicide Prevention Lifeline, 800-273-TALK(8255), they hear a menu asking them to press 1 for the Veteran's Crisis Line, or continue to the NSPL. Their call is routed by area code to the closest crisis center. In Kansas, their call comes to Headquarters Counseling Center. If our volunteer counselors are on other calls and unavailable, their call is routed to another call center.
We receive calls not only from those who are considering suicide but also from their loved ones concerned for their safety. We also receive calls from those who have been impacted by the suicide or attempted suicide of someone they love. We are a safe place for emotional support and resources to help them long term. Anyone can call Headquarters for any reason.
Executive Director/CEO
Executive Director Steve Devore Executive Director
Term Start Jan 2019
Experience

Steve has brought over 20 years of Professional Fundraising and Non-Profit Management experience to Headquarters, Inc. After graduating from Baker University, Steve worked at 3 major Universities including the Kansas State University Foundation and the Kansas University Endowment Association. He served as the Chief Development Officer for Rose Brooks Center and served 6 years as President of the Gardner Area Chamber of Commerce. Steve has strong experience in working to clearly define the core mission of an organization, identify and involve key strategic partners, build consensus towards advancing its mission, and further strengthening the position of an organization to benefit and serve a much larger community.

Former CEOs
NameTerm
Andrew BrownMar 2015 - Dec 2017
Senior Staff
Title Kansas Suicide Prevention Resource Center Director
Title Director of Counseling Services
Title Director of Development
Staff
Paid Full-Time Staff 5
Paid Contractors 0
Volunteers 58
Retention Rate 100%
Staff Diversity (Ethnicity)
Caucasian 5
Staff Diversity (Gender)
Female 2
Male 3
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Bi-Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Headquarters, Inc. works with suicide prevention coalitions to provide education and resources around the state. We work with other nonprofits to ensure that their staff is trained in evidence-based practices to recognize warning signs of suicide and offer suicide intervention. 
Board Chair
Board Chair Mr. David Frizzell
Company Affiliation Kansas Department of Commerce
Term Sept 2018 to Aug 2019
Email djfrizzell@gmail.com
Board Members
NameAffiliation
Ms. Susan CrossRetired
Mr. Bruce FreyUniversity of Kansas
Mr. David FrizzellKansas Department of Commerce
Liz GravattHorseplay Training
Crystal HongYRC
John Youngbauer
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 1
Caucasian 5
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 3
Female 3
Unspecified 0
Governance
Board Term Lengths 2
Board Term Limits 3
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Advisory Board Members
NameAffiliation
Lois Orth-Lopes
Financials
Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $331,060
Projected Expenses $300,000
Spending Policy N/A
Foundation Comments
  • FY 2017, 2016, 2015: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201720162015
Foundation and
Corporation Contributions
$222,196$272,090$71,707
Government Contributions$44,244$13,518$437,715
Federal------
State------
Local------
Unspecified$44,244$13,518$437,715
Individual Contributions------
----$0
$13,819$54,207$31,121
Investment Income, Net of Losses$141$15$47
Membership Dues----$0
Special Events$0$0$0
Revenue In-Kind----$0
Other$2,439$18,105$14,689
Expense Allocation
Fiscal Year201720162015
Program Expense$301,704$209,113$580,149
Administration Expense$21,947$17,978$24,767
Fundraising Expense$13,325$15,009$20,929
Payments to Affiliates------
Total Revenue/Total Expenses0.841.480.89
Program Expense/Total Expenses90%86%93%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201720162015
Total Assets$93,059$142,241$30,639
Current Assets$91,824$139,914$26,076
Long-Term Liabilities$0$0$0
Current Liabilities$5,219$294$4,527
Total Net Assets$87,840$141,947$26,112
Short-Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities17.59475.905.76
Long-Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Other Documents
Annual Report2017View
Organization Name Headquarters, Inc
Address 211 E. 8th Street
Suite C
Lawrence, KS 66044
Primary Phone (785) 841-9900
CEO/Executive Director Steve Devore Executive Director
Board Chair Mr. David Frizzell
Board Chair Company Affiliation Kansas Department of Commerce
Year of Incorporation 1969