Headquarters, Inc
211 E. 8th Street
Suite C
Lawrence KS 66044
Mission Statement
Headquarters, Inc. is the suicide prevention leader in Kansas, providing counseling, education, and resources for all to improve public health.
CEO/Executive Director Board Chair is acting Executive Director
Board Chair Mr. Scott Criqui
Board Chair Company Affiliation Bert Nash Community Health Center
History and Background
Year of Incorporation 1969
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement
Headquarters, Inc. is the suicide prevention leader in Kansas, providing counseling, education, and resources for all to improve public health.
Background Statement
We opened in 1969 as a drug crisis center for teens and young adults in the Lawrence, Kansas community. We quickly evolved into a center for any concern, for people of any age. Since 1985, we've been very involved with suicide prevention. And we've served the citizens of Kansas on the National Suicide Prevention Lifeline crisis center network since 2001. We continue to provide free, confidential counseling as a 24 hour crisis center.
From 2012-2015 we operated a three-year federally funded Kansas Youth Suicide Prevention program that provided training and technical assistance to communities across the state. Some of the training and technical services provided by that program are still available through our Kansas Suicide Prevention Resource Center.
Impact Statement
In 2017 Headquarters, Inc.:
  • Hired a full-time director of the Kansas Suicide Prevention Resource Center and revitalized the KSPRC. The KSPRC provides training and evidence-based suicide prevention resources to communities, their leaders, businesses, educators, mental healthcare providers, and concerned citizens across the state to further suicide prevention in their communities.
  • Headquarters, Inc. trained 38 new volunteers who completed our 9-week training program and were welcomed as volunteer counselors at HQCC.
  • Headquarters Counseling center took 18,606 calls through our 24/7 emotional support line and the National Suicide Prevention Lifeline.
  • Headquarters Counseling Center participated in 27 community events across the state in 2017, collaborating with community coalitions and non-profits to strengthen our local communities.
  • The Kansas Suicide Prevention Resource Center participated in 54 community events and presentations. 6 of these were ASIST (Applied Suicide Intervention Skills Training), training 92 people state-wide; 7 college staff education events, and 12 k-12 focused events.
In 2018 we hope to:
  • Offer 12 ASIST (Applied Suicide Intervention Skills Training) across the state of Kansas.
  • Train 50 new volunteer counselors to answer phones and online chat conversations on our local support line, the National Suicide Prevention Lifeline (NSPL), and NSPL Chat.
  • Reach rural parts of the state through advertising the NSPL number, offering training, and hosting/attending community events, and working with community partners, coalitions, and nonprofits to share suicide prevention resources.
Needs Statement
  • Donations: Headquarters, Inc. relies primarily individual, business, and foundation gifts to provide life-saving services to anyone who reaches out for help.
  • Volunteers and volunteer recruitment: The 24/7 operation of the NSPL Crisis Center, our emotional support line, and online chat are supported by volunteer counselors along with 1 paid staff member. Our high-quality and compassionate volunteers are ASIST-certified and complete a 9-week training program to prepare them for the needs of any caller.
  • Advertising: Though we accept calls all over the state and beyond, over 1000 of our calls in 2017 were from outside of Kansas, there are still many counties from which we receive few or zero calls. Advertising the NSPL number, 800-273-8255 will allow us to let our fellow Kansas know that we are here for them to keep them safe and supported.
  • Funding for more Trainings: Though we have set ambitious goals for the next year, we would like to offer more training to the high-risk areas of Kansas to help them learn the warning signs of suicide and help them feel confident offering support to someone experiencing thoughts of suicide.
  • Board members and diversity: Headquarters, Inc. is always seeking board members. Through gender, ethnic, and geographic diversity, we gain knowledge and ambition.
Service Categories
Hot Lines & Crisis Intervention
Community Coalitions
Areas of Service
KS - Lawrence
Headquarters, Inc. serves all of Kansas and beyond. As the only National Suicide Prevention Lifeline Crisis Center serving Kansas, we answer calls to the NSPL from across the state. We also offer a local number available to anyone anywhere who wants to reach Headquarters, Inc. directly.
Through the Kansas Suicide Prevention Resource Center, we offer evidence-based suicide prevention training across the entire state and often on the Missouri side of the greater KC metro area. 
CEO/Executive Director/Board Chair Statement
In high school a friend of mine killed himself. His death had a profound impact. At that time I could not understand why someone would end their life. My search for understanding and meaning lead me to Headquarters Counseling Center (HQ). In 2001 I became a volunteer counselor. I stayed at HQ until 2007. In that time, I answered hundreds of calls. Some callers were lonely and some callers had taken steps to kill themselves. Some calls were devastatingly sad and some calls were filled with mirth. Through all the calls and all the callers, I learned. I learned about life. I learned about people. Because of my time at HQ, I found what I was seeking. I know intellectually why people kill themselves. And I developed the ability to empathize. However, what I learned most was unexpected. In my search for meaning of why people end their lives, I learned the most about what keeps people alive – hope.
Those lessons of hope enveloped my life and inspired my living with passion and purpose. It is that passion and purpose that brought me back to HQ in 2014 as a board member. HQ was facing significant leadership changes. I thought with my knowledge in recruitment, change management, and leadership would assist the organization in stabilizing, so we could serve our community. In 2017, my second term as board president, we are serving our community, we are financial stable, and most importantly – we are proving hope.
Scott Criqui, Board President
Description Headquarters Counseling Center is a 24/7 National Suicide Prevention Lifeline Crisis Center providing phone, text, and online emotional support. Headquarters Counseling Center also operates a local number for emotional support. As part of the NSPL Network, Headquarters Counseling Center is one of 160 crisis centers nation-wide. While we are the only NSPL Crisis Center serving all 105 counties in Kansas, there are no busy signals. If our counselors are on the phone with someone else and unable to take a call, the rolls to another crisis center insuring that a very high percentage of calls are answered.
Category Mental Health, Substance Abuse Programs, General/other Suicide Prevention
Population Served General/Unspecified, ,
Short-Term Success Callers in need of emotional support themselves report feeling validated and supported. Callers acting on behalf of others (concerned that a friend of loved one might be considering suicide) report feeling more knowledgeable and confident about talking to their friend of loved one about their concerns, being a part of that person’s support system, and better informed about the resources available in the community.
Long-Term Success Every single day of the year, we provide free, confidential, life-saving counseling for people in crisis and in need of emotional support 24 hours a day. We answer that call 18,000 times a year. Every caller needs to be heard and needs the skilled, caring help we provide. Our callers should feel emotionally supported; know that someone wants to help them, their child, their neighbor, their loved one stay alive and have a way to stay safe while they continue to seek long-term support.
Program Success Monitored By Counselors check in with callers throughout their call. At the end of the call, counselors check in on the caller’s safety, well-being, and overall emotional stability. Through follow-up calls, our counselors check in on the well-being of callers since their call, if the caller consents to a follow up. Counselors take confidential notes to track a caller’s history for consistency, kept securely on iCarol helpline management software.
Examples of Program Success “I hit one of the lowest points in my life. I felt alone and in deep despair. I really just wanted to die. I didn’t see any other path to shaking these feelings other than suicide. At the same time, I didn’t want my life to end. I wanted to be there for my kids and see them grow up. I didn’t know how to do that. I called Headquarters Counseling Center while the gun was loaded and sitting in my lap. The counselor at Headquarters listened. I knew that I wasn’t alone. I am here today because of a complete stranger. They cared and helped me find a path forward. I’ve never called again except to thank them, but I’m comforted by knowing that they’re always there if I need to talk again.” --David S. 2017 caller
Description The Kansas Suicide Prevention Resource Center offers training, awareness materials, and technical assistance to communities, their leaders, citizens, coalitions, businesses, and educators to advance suicide prevention and decrease suicide rates across the state of Kansas and beyond.
Category Mental Health, Substance Abuse Programs, General/other Suicide Prevention
Population Served General/Unspecified, ,
Short-Term Success The KSPRC has a goal of 12 ASIST trainings in 2018, training 250+ individuals in this evidence based program. The KSPRC will also offer training specifically for Substance Use Disorder Professionals in at least 3 communities.
Long-Term Success The goal of the KSPRC is to advance suicide prevention through informational community events, work-place presentations, and evidence-based trainings such as ASIST (Applied Suicide Intervention Skills Training).
Program Success Monitored By ASIST trainees are given pre and post-training surveys to measure the increase of their confidence in recognizing the warning signs of suicide, providing guidance and suicide first aid to a person at risk; identifying key elements of an effective suicide safety plan and the actions requires implementing it. Statistically, 75% of trainees will demonstrate increased confidence in utilizing these suicide interventions skills.
Examples of Program Success “In high school, my best friend attempted suicide. It was only after the attempt that I learned about the warning signs of suicide and how to intervene. You don’t have to know all the answers. You just have to ask, ‘are you thinking about suicide.’ That statement offers comfort and shows someone that you’re not afraid to ask or talk about it. After that, you just listen. For me, it was pretty uncomfortable, but considering the alternative, it’s pretty easy. Looking into the eyes of their parents, spouse, or children knowing that you could have helped is something I never want to face. Today, thanks to Headquarters, Inc. and the Kansas Suicide Prevention Resource Center, I am ASIST certified, know the warning signs and how to help someone considering suicide.”
CEO Comments
When someone calls the National Suicide Prevention Lifeline, 800-273-TALK(8255), they hear a menu asking them to press 1 for the Veteran's Crisis Line, or continue to the NSPL. Their call is routed by area code to the closest crisis center. In Kansas, their call comes to Headquarters Counseling Center. If our volunteer counselors are on other calls and unavailable, their call is routed to another call center.
We receive calls not only from those who are considering suicide but also from their loved ones concerned for their safety. We also receive calls from those who have been impacted by the suicide or attempted suicide of someone they love. We are a safe place for emotional support and resources to help them long term. 
Executive Director/CEO
Executive Director Board Chair is acting Executive Director
Experience In December of 2017, the executive director of Headquarters, Inc. was appointed as the Prevention Manager for the state of Kansas. Following his resignation, the board of Headquarters, Inc. took on an advisory role in the operations of the organization. In January Susan Cross, board treasurer, became the interim vice president of operations while a proper search for an executive director could be conducted. 
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Senior Staff
Title Kansas Suicide Prevention Resource Center Director
Title Director of Counseling Services
Title Director of Development
Paid Full-Time Staff 4
Paid Part-Time Staff 0
Volunteers 58
Paid Contractors 0
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Headquarters, Inc. works with suicide prevention coalitions to provide education and resources around the state. We work with other nonprofits to ensure that their staff is trained in evidence-based practices to recognize warning signs of suicide and offer suicide intervention. 
Board Chair
Board Chair Mr. Scott Criqui
Company Affiliation Bert Nash Community Health Center
Term Jan 2017 to Jan 2019
Email scott.criqui@yahoo.com
Board Members
Mr. Scott Criqui Bert Nash Community Health Center
Ms. Susan Cross Retired
Mr. Chris Cullinan Blue Valley School District
Mr. David Frizzell Kansas Department of Commerce
Ms. Jillian Hager Bear Communications, LLC
Ms. Tiffany Johnson Kansas City Board of Public Utilities
Mr. Bruce Liese University of Kansas
Ms. Amber Morrow State Farm Insurance
Mr. Charlie Sedlock Hamm, Inc
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 8
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 5
Female 4
Unspecified 0
Board Term Lengths 2
Board Term Limits 3
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Number of Full Board Meetings Annually 12
Fiscal Year Start Jan 01, 2018
Fiscal Year End Dec 31, 2018
Projected Revenue $319,291
Projected Expenses $293,360
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$437,715$500,813$30,971
Individual Contributions------
Investment Income, Net of Losses$47$50$208
Membership Dues$0$5,088$0
Special Events$0$10,849$0
Revenue In-Kind$0$0$0
Expense Allocation
Fiscal Year201520142013
Program Expense$580,149$591,302$518,086
Administration Expense$24,767$31,368$12,342
Fundraising Expense$20,929$4,716$2,576
Payments to Affiliates------
Total Revenue/Total Expenses0.890.970.97
Program Expense/Total Expenses93%94%97%
Fundraising Expense/Contributed Revenue4%1%2%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$30,639$80,338$99,605
Current Assets$26,076$70,067$84,309
Long-Term Liabilities$0$0$0
Current Liabilities$4,527$6,026$4,216
Total Net Assets$26,112$74,312$95,389
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities5.7611.6320.00
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Organization Name Headquarters, Inc
Address 211 E. 8th Street
Suite C
Lawrence, KS 66044
Primary Phone (785) 841-9900
CEO/Executive Director Board Chair is acting Executive Director
Board Chair Mr. Scott Criqui
Board Chair Company Affiliation Bert Nash Community Health Center
Year of Incorporation 1969