The Whole Person, Inc.
3710 Main St.
Kansas City MO 64111
TWP's headquarters is model for renovating historic buildings to meet or exceed Universal Design accessibility standards.

Web and Phone Contact
Telephone (816) 561-0304
Fax 816- 931-0529
Mission Statement
The mission of The Whole Person is to connect people with disabilities to the resources they need by supporting independent choice and advocating for positive change in the community.
Leadership
CEO/Executive Director Ms. Julie DeJean
Board Chair Ms. Carla Oppenheimer
Board Chair Company Affiliation Community Volunteer
History and Background
Year of Incorporation 1978
Volunteer Opportunities
Ways to donate, support, or volunteer

The Whole Person connects people with disabilities to the resources they need to live independently. To support our work by volunteering your time or giving a financial gift, go to www.thewholeperson.org and click on Get Involved, or call Terri Goddard, Resource Development Manager, at 816-627-2220. 

Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement The mission of The Whole Person is to connect people with disabilities to the resources they need by supporting independent choice and advocating for positive change in the community.
Background Statement

 Established in 1978 as a nonprofit, non-residential organization serving the Greater Kansas City metropolitan area, The Whole Person (TWP) “assists people with disabilities to live independently, and encourages change within the community to expand opportunities for independent living.” In service to this mission, TWP provides a broad array of community-based, consumer-driven programs promoting empowerment, self-reliance and integration into the community, nearly all offered at no charge to people with a wide range of physical, developmental, and mental health disabilities.


TWP is committed to expanding Kansas City’s opportunities for independent living by advocating for positive changes in our community. We lead by example: A majority of our Board and staff are people with one or more disabilities, and our Kansas and Missouri offices are ADA (Americans with Disabilities Act) compliant. As a result of 40 years of community advocacy, TWP’s efforts in tandem with local partners have resulted in an increased number of curb ramps throughout the metropolitan area; an increased number of accessible businesses, programs, agencies, recreational facilities, and more; a greater number of persons with disabilities who are visibly present within the community; improved transportation options for people with disabilities; and improved media coverage of, and attitudes toward, people with disabilities.

In FY18, we delivered independent living programs and services (nearly all at no charge) for 2,270 clients throughout the Kansas City metropolitan area with all types of disabilities. TWP provides programs and services in five core areas: independent living skills training; information and referral; peer mentoring; advocacy for individuals and improved systems, laws and policies; and transition services for young people transitioning to adulthood as well as people of all ages who wish to live independently at home instead of an institution.

Impact Statement

 

RECENT ACCOMPLISHMENTS

-- The Whole Person’s (TWP’s) first social enterprise, The Whole Person Catering, launched in spring 2019 to bring new funding to the organization and provide an opportunity for work experience and job training for job seekers with developmental disabilities. EmployAbilities is an 8-week private pay curriculum.

-- TWP received top honors from Missouri Vocational Rehabilitation for a 2-year accreditation.

-- TWP led the development of a multi-sector, bi-state partnership to share adaptive/accessible sports resources through a shared website and calendar (www.AS-GKC.org).

-- Through a Habitat for Humanity Community Partnership, TWP now offers qualified clients the chance to purchase their own low-cost, accessible home.

 
GOALS

1. Increase Employment for People with Disabilities

-- Initiate the process to become certified by CARF (Commission on Accreditation of Rehabilitation Facilities) in providing EST (Employment Skills Training) for EmployAbilities participants

-- Seek an additional CARF certification for ESP (Employment Services Plus) to serve job seekers with autism

-- Increase the number of Kansas job seekers with disabilities who are referred to TWP Employment Services

2. Promote an Inclusive Community

-- Develop a TWP "Visitability" program to evaluate the accessibility of local businesses

-- Create an alliance of local disability organizations

-- Target outreach to the faith community and Veterans

-- Ensure the continued success of the new Accessible Sports-GKC partnership

3. Grow Revenue

-- Continue the improvement of program efficiency and additional diversified sources of income

-- Fully implement and market the social enterprise, The Whole Person Catering, and offer the first year of EmployAbilities classes for young adults with developmental disabilities 


Needs Statement

 Current Needs:

-- Increased financial sustainability through greater visibility and increased giving by individuals, foundations and corporations

-- Greater awareness of the TWP services offered through our Kansas and Missouri offices

-- Closer relationships with Kansas City’s Hispanic/Latino communities to increase awareness of TWP services for Hispanic/Latino individuals with disabilities

-- Strengthened corporate relationships to increase sponsorship of TWP special events, resulting in greater community outreach, visibility and fundraising

-- Funds to cover approximately 1.2% of the FY19 annual operating budget for otherwise unfunded direct services and programs ($383,592)

 
Service Categories
Centers to Support the Independence of Specific Populations
Rehabilitative Care
Areas of Service
MO - Jackson County
MO - Jackson County Urban Core
MO - Eastern Jackson Co
MO - Clay County
MO - Platte County
MO - Cass County
KS - Johnson County
KS - Wyandotte County
KS - Wyandotte County Urban Core
KS - Leavenworth County
CEO/Executive Director/Board Chair Statement

 My work as CEO of The Whole Person (TWP) has reinforced my lifelong dedication to serving people with disabilities. TWP’s Board, staff, community volunteers, donors and other stakeholders share my passion for this work because of the difference TWP makes in the lives of young people, adults, seniors and families throughout the Greater Kansas City metropolitan area. Examples of TWP’s successful delivery of independent living services include:

-- Parents taught by a Whole Family Project sign language tutor to communicate with their Deaf toddler for the first time

-- The woman with multiple sclerosis who can exit her home in an emergency, now that The Whole Person’s Home Modification Program has built a ramp from her door to the sidewalk

-- An artist with disabilities who displayed and sold her artwork in a professional setting for the first time through TWP’s Expressions Art Series

-- A young person recovering from a severe spinal injury who found support from other teens with spinal injuries through the work of a TWP Youth Advocate

-- A middle-aged man with several disabilities who landed his dream job with a lawn service company after learning basic job skills from an Employment Specialist at The Whole Person

-- A senior whose feelings of isolation were relieved through the assistance of a TWP Deaf Advocate who helped him locate an assisted living facility with a Deaf-friendly environment

But the need in our community is great. With more than 230,000 people with disabilities in our seven-county primary service area, TWP will continue to expand its independent living programs and services.

--Julie DeJean, CEO

Programs
Description

The central tenet of the independent living movement is that the freedom to make choices and live independently is a basic civil right that should be extended to all people, regardless of disability. Within this framework, The Whole Person (TWP) works with and for people with disabilities – consumers of our services – to promote their independence in the community. Through our five core Independent Living Services, TWP gives the people we serve the tools they need to achieve their goals:  (1) Independent living skills training; (2) Information and referral; (3) Advocacy for individuals and for system-wide improvements; (4) Peer mentoring; and (5) Transition services – assisting those at risk of entering a nursing home or other institution, those who want to move out of an institution, and youth in their transition to post-secondary life. All TWP programs and services support clients' independent living goals.

Category Human Services, General/Other Services for Individuals with Disabilities
Population Served People/Families with of People with Disabilities
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

When a person with a disability comes to TWP for services, he or she identifies personal short- and/or long-term independent living goals related to a significant life area. Goals that are achieved by the client or are “in progress” are tracked by Independent Living Advocates who work with a variety of TWP programs including Mental Health Advocacy, Youth Services, Deaf Services, The Whole Family Project, Consumer Directed Services, Employment Services and more. For example, in FY18, 1,664 specific self-care goals were established by TWP clients. At the end of the year, 238 of these goals had been achieved and 1,394 were still in progress. 

Long-Term Success

The achievement of independent living goals by a person with disabilities can be transformative. It may take two years for a child who is Deaf and her family to learn how to communicate with each other using sign language, or a person with a spinal cord injury to develop the self-confidence to join friends from a peer support group on a public transportation outing, but the impact of their successes can last a lifetime. In two months, a ramp can be built so an older adult who uses a wheelchair can exit his home safely, or a job-seeker can prepare her first resume – but the difference each success can make in the life of the client is profound. TWP accomplishes long-term success as a Center for Independent Living when clients of all ages, races, ethnicities, genders, and gender orientation with all types of disabilities achieve the independence they seek through the programs and services we provide.

Program Success Monitored By

Annual program assessment surveys are completed by individuals who have received services throughout the year, and some programs require more frequent assessments. Goals are tracked by Independent Living Advocates who work one-on-one with their clients. Quarterly reporting also measures success by the number of goals set by the participants, goals achieved and goals that are in progress. As a Center for Independent Living, TWP uses the database, CIL Suite, to capture assessment data and other information for grant and contract reports as well as ongoing internal program and service evaluation.

Examples of Program Success

The Whole Person’s Independent Living Advocates include Deaf Advocacy staff, who respond to the independent living needs of older youth and adults who are part of Kansas City’s Deaf and hard of hearing population. For example, Deaf Advocates work one-on-one with our Deaf and hard of hearing clients to assist them with the skills they need to live independently in the metropolitan area. The Advocates also provide skills training and education to classes of Deaf and hard of hearing youth and adults.

The Telecommunications Access Program (TAP), administered by the Missouri Assistive Technology Advisory Council, is a nationwide effort to provide free adaptive equipment to help individuals with all types of disabilities access basic home telecommunication services. TWP staff demonstrate equipment for clients and assist them in acquiring the technology necessary to live independently in the community.

 

Description

Since 1999, The Whole Family Project has offered time-tested sign language training for children up to age 12 who are Deaf, hard of hearing or nonverbal (due to disabilities such as severe Down syndrome or autism) and their families. The program is unique in the Kansas City metropolitan area because sign language lessons are provided by tutors who travel every week for up to two years to homes throughout The Whole Person’s bi-state service area, so the child and all family members and caregivers may receive training together in a familiar setting rather than a classroom or office. The program is also distinguished from other sign language classes because fees are assessed per family on a generous poverty-based sliding scale. No family is turned away due to inability to pay, and there is always a wait list for families wishing to work with a TWP tutor. Over time, the Project results in lasting positive impacts on the children, their families, and the community.

Program Budget $112,500.00
Category Human Services, General/Other Services for Individuals with Disabilities
Population Served Families
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

The short-term goal for families participating in The Whole Family Project is to learn 75-200 signs in a year. Each family’s unique situation, the nature of the child’s disability, the dedication of the family to practice sign language in-between lessons, and the length of time the family stays in the program all contribute to how well the family retains and successfully communicates using their new shared language. Additionally, the age and communication needs of each child affect the length of time that the tutor stays on each of program’s 12 training modules. The Project is sensitive to the possibility that the family may require additional review and repetition in order to succeed. In FY18, the Project met or exceeded its primary goals for the year: 64 total families served. Seventeen families successfully completed the two-year course, exceeding the goal of 10 graduating families. 

 
Long-Term Success

Long-term goals for families participating in The Whole Family Project are to use sign language to communicate with their child successfully in everyday life. A family with a Deaf child may have a functional base of well over 500 words while a family with a child with Down syndrome may have a functional base of 100 words. The Whole Family Project regularly assesses the progress of each family by gauging how the quality of communication in the home has improved as a result of tutoring. Whether a family has successfully reached an established goal from one of our training modules depends not only on how many words the family knows but also how the words are used. For example, if before the program the child communicated that he or she was hungry by screaming and hitting his or her parents, and the child post-intervention uses sign language to communicate, this would be an example of the family reaching a long term goal.

 
Program Success Monitored By

Project staff and tutors track and record family progress toward measurable objectives using the organization’s client database, CIL Suite (Center for Independent Living). For example, “medium progress” in months 9-12 of the program means that the child and all fully participating family members are able to hold short conversations using signs learned throughout the year, and 50% of these families will be able to use 150 signs.

Examples of Program Success

Steven, a Project tutor, was assigned a family with a four year-old daughter who is hard of hearing and has Down syndrome. Steven described the child’s parents as struggling to grasp how it would feel to be able to communicate with her. The main hurdle was convincing the family to use signs at home in-between lessons. The child’s earliest indicator of success was that she started to sign for food, and when her Dad signed “What do you want?” she could respond back. These simple conversations, implemented by the family without Steven’s help, took about a year of tutoring. During the second year of training Steven expects to see more success, such as the family’s use of more complex sentences and longer conversations. The parents told Steven they feel encouraged and have better self-esteem – which, from a Deaf culture perspective, means the parents now prefer for Steven to use sign language exclusively to set an example. Both Steven and the family are proud of these successes.

 
 
Description

More than 8,300 people with disabilities in the Kansas City area have paralysis or difficulty walking, according to the latest U.S. Census. TWP launched the Home Modification Program in 2015 to help people with disabilities stay in their home/age in place by achieving a safer, more independent lifestyle. For those who rely on wheelchairs for mobility, steps into a home prevent essential daily functions such as going to work, grocery shopping, attending a religious/spiritual activity or service, visiting friends and family, and participating in community activities. The Whole Person’s Home Modification Program addresses the most common requests for modifications – constructing wheelchair ramps to provide entry into the home, adding stair handrails, and installing grab bars in bathrooms for safety.

Program Budget $208,477.00
Category Housing, General/Other Home Repair Programs
Population Served People/Families with of People with Disabilities
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

The Whole Person created the Home Modification Program in response to evidence of growing need in the community to alleviate unsafe or impossible home access for people with a variety of physical disabilities, including paralysis resulting from age, accidents and/or disorders. In its first year of operation, the program served 42 people with disabilities. Seventeen received wheelchair ramps, which were built in accordance with ADA (Americans with Disabilities Act) accessibility at an average cost of $3,500 per ramp. Others received sets of bathroom grab bars and/or handrails for stairs at an average cost of $500 per project. The installation of any of these modifications instantly results in improved mobility, accessibility, and safety for consumers, their families and caregivers. In FY18, which concluded on September 30, 2018, 154 people with disabilities received TWP home modifications ranging from wheelchair ramps to bathroom safety upgrades such as low barrier showers. 

Long-Term Success

The need for this program among people with disabilities who cannot afford home modifications is expanding: without advertising, the rate of requests for assistance is two to three per week and is increasing. The Whole Person’s overall organizational goal for the Home Modification Program is to provide more ways in which TWP can assist people with disabilities to live safer, more independent lives. Over time, this program results in a much higher quality of life for those able to remain in the home of their choice due to TWP modifications, contrasted with people who are forced into a nursing home or other institution because of their physical conditions. Financial support to hire professional contractors is sought for the program while a volunteer crew of journeyman carpenters and others with expertise in construction continues to be developed for future program expansion and long-term sustainability.

Program Success Monitored By

Home Modification Program participants are asked to identify at least three personal goals they wish to achieve when their project is completed. Goals range from “I will be able to get myself to the bus so I can do my own grocery shopping” to “I will be able to attend a club meeting each month with my daughter and keep my doctors’ appointments” to “My caregivers and I will be safer since they will not have to lift my wheelchair up and down steps.” Satisfaction is measured through the use of a survey administered immediately upon completion of the project, and another survey gauges clients’ continued satisfaction six months later. Satisfaction rates are 90% or higher.

Examples of Program Success

In early 2018, an elderly resident of Kansas City, Kansas was in urgent need of a wheelchair ramp to keep from going to an institution. The TWP Home Modification Program was able to construct a ramp quickly so he could stay in his home, but more than this, the ramp has significantly increased the ability of the client and his wife to live and age independently in their home as well as adding to their quality of life – they can now consistently attend worship services, doctor’s appointments, and holiday gatherings away from home.

Description

 The Whole Person’s Employment Services program addresses the obstacles people with all types of disabilities face in finding jobs that match their strengths, abilities, and preferences. Staff assess vocational interests, learning styles, and potential barriers while offering assistance with resumes, interview strategies, and workplace accommodations. Job-seekers are assisted throughout the job search, placement and retention process, including “Supported Employment” services provided for people with the most significant disabilities. Also, Employment Services has recently created EmployAbilities as part of TWP’s social enterprise, The Whole Person Catering. Acquiring culinary skills is part of the EmployAbilities curriculum, but students with developmental disabilities learn best practices that are applicable to any work environment during the 3-stage, 8-week training. EmployAbilities is a private-pay program with scholarship opportunities.



Program Budget $292,907.00
Category Employment, General/Other Vocational Rehabilitation
Population Served People/Families with of People with Disabilities
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

TWP’s Employment Specialists take a proactive, problem-solving approach that focuses on the abilities and interests of individuals, not their limitations. One way we do this is through the use of career guidance and job development tools which increase the likelihood of matching the job seeker’s capacities with essential job functions. The involvement of the job seeker is essential in creating a successful job match, job retention, and client satisfaction. In FY18, 91 clients completed the program and were able to demonstrate improvement in job-readiness skills including job search strategies, networking, resume building, and interview skills including how respond to questions and how to dress. All 91 clients completed a permanent or temporary employment placement. Youth and adults with more significant disabilities explored employment through a transitional job placement experience.


Long-Term Success

Ultimately the question, “What does success look like for job seekers with disabilities?”, may not have answers that are easily quantified. Long term, a successful job placement can transform the life of a person with disabilities, but the definition of success can differ by type of disability, previous educational or work experience, eagerness to find a job, or fear of failure. Some of these factors are common for many job seekers, with or without a disability, but others – such as experiencing what it is like to be a vital part of the community, gaining new experiences, achieving greater self-esteem, paying bills and becoming more financially independent – can be especially important for job seekers with disabilities and are unique for each person in the program. Information about each client’s long-term success is anecdotal from those who keep in touch. James, whose 3-year path is described below, has kept his Employment Specialist apprised of his long-term progress. 

Program Success Monitored By

Employment Services staff record participant information, services provided, and progress on each participant’s self-developed goals in the agency’s consumer database. Participant records are reviewed internally on a quarterly basis and at designated intervals, such as the time of admission to the program, and there are internal annual reviews by staff and biannual reviews by regulatory authorities. Surveys are administered twice a year to gauge and record each participant’s outcomes and satisfaction with the program. As a result of recent outcomes data, the program has improved through better participant engagement and increased educational services to participants and employers.


Examples of Program Success

James is a 31 year-old job seeker who has maintained contact with TWP since he initiated TWP Employment Services training in August 2015. James was diagnosed with a learning disability, anxiety disorder and ADHD (Attention Deficit/Hyperactivity Disorder). When his Employment Specialist began working with him, it became evident that he found it difficult to communicate with strangers, and his anxiety proved to be a barrier to employment. Through hard work and dedication, James overcame that barrier and has been successfully employed at The Goodwill warehouse since October of 2018. James was able to put his independence and future above his anxiety and really take a leap of faith. James has reported that he continues to like his job and that he is now working 40 hours a week, which mean he receives benefits such as health, dental and vision insurance. James is on his way to changing his future for the best.


Description

Consumer Directed Services (CDS) is The Whole Person’s largest program. The purpose of CDS is to assist people with significant physical disabilities to hire and supervise their own Personal Care Assistant (PCA) for in-home services such as meal preparation, household cleaning, personal hygiene, and non-medical transportation deemed essential to the person with a disability by the Home and Community-Based Services staff of the Department of Health and Human Services. TWP staff often go beyond the requirements established by this governing body and visit the person with the disability in their home more than once per year. During these visits CDS staff provide independent living skills training, money management classes and information about additional community resources. In FY18, 1,660 qualified, Medicaid-eligible people with disabilities received TWP’s PCA services, including 258 from Kansas. (The Kansas program is called Home and Community Based Services, HCBS.)

Program Budget $23,284,416.00
Category Human Services, General/Other In-Home Assistance
Population Served People/Families with of People with Disabilities
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

Short-term success is achieved when a client in the CDS or HCBS program hires his or her first Personal Care Assistant (PCA). TWP staff assist by providing a list of qualified PCA applicants; alternatively, clients may hire someone they already know, including a family member (other than their spouse). (Employment as a PCA can provide the financial relief needed by a dedicated caregiver who cannot otherwise afford to help as often as needed.) A successful hire requires the client to train, direct and supervise the PCA, with support and assistance from the TWP Advocate assigned to the case. Supervision includes ensuring the accuracy of the PCA’s timesheet and satisfactory completion of assigned duties. TWP measures short-term success by the number of individuals who successfully initiate PCA services rather than enter a care facility or other institution when they require assistance. Additionally, PCA services play an active role in reducing hospitalizations due to injury.

Long-Term Success

Every client with a significant physical disability who hires a Personal Care Assistant through TWP is on the road to long-term success – defined by living independently in the home of his/her choice for as long as possible. A client with these disabilities is more likely to require institutionalization if reliable in-home care is unavailable.

Across the country, Medicaid funding for PCA services has made the difference in the lives of hundreds of thousands of Medicaid-eligible individuals, whose ability to hire a Personal Care Attendant preserves their dignity, enhances their health and safety, and expands their capacity to live independently in their homes and community. The Whole Person is dedicated to growing our CDS program in Missouri and HCBS in Kansas to serve all qualified consumers who need personal care. TWP staff also consider the program successful when clients participate in activities in the community that they would otherwise not be able to attend.

Program Success Monitored By

The Whole Person’s Independent Living Advocates conduct home visits (frequency determined in consultation with the client) to ensure program effectiveness and quality. Client plans of care, independent living goals and achievements, routine check-ins with assigned advocates, and other service-related information is recorded in CIL Suite, TWP’s client database used for internal and external reports and program evaluation.

Examples of Program Success

Client LW recently had a kidney transplant. He was very worried about his medication management after the surgery. However, with the help of his Personal Care Assistant, he was able to manage his medication and change his diet in accordance with his doctor’s orders after the surgery. Because of the assistance that the Consumer Directed Services program was able to provide LW, he was able to reduce the doctor’s visits associated with the transplant from three times per year to one time per year.

CEO Comments

The Whole Person (TWP) continually evaluates all program components to ensure that the needs of people in Kansas City with disabilities are being met through effective service delivery. Through improved program development planning, policies and practices, TWP’s evaluation of current services and community needs have resulted in program changes and the addition of new programs and staff positions.

Recent examples include offering the additional supports needed by job seekers with more significant disabilities, launching the Home Modification program in response to the increasing number of requests we receive for wheelchair ramps and other home modifications to provide safety and mobility for people with physical disabilities in our community, and adding an Independent Living Advocate/Blind and Low Vision Specialist who leads the Blind Low Vision Experience peer support group. In fall 2017 we added the Recreation Outreach program to develop year-round adaptive sports opportunities for people of all ages and with all types of disabilities throughout the metropolitan area.

In March 2019, The Whole Person’s TWP’s long-planned social enterprise, The Whole Person Catering, began operations at our offices on Main Street in Kansas City, Missouri. In addition to adding revenue for the organization, the social enterprise allows us to offer a new private-pay employment program, EmployAbilities, for job-seekers with developmental disabilities. This new program utilizes the TWP Catering Kitchen and offers a three-stage, eight-week, comprehensive employment training curriculum. While the development of culinary skills is part of EmployAbilities, the students learn employment best practices that are applicable to any work environment.

--Julie DeJean, CEO

Executive Director/CEO
Executive Director Ms. Julie DeJean
Term Start Sept 2014
Experience

Julie DeJean joined The Whole Person in September 2014, bringing more than 30 years of experience in the areas of rehabilitation and healthcare as an occupational therapist, rehabilitation consultant and hospital administrator. Through her expertise in these areas, particularly with physical and mental health disabilities, Ms. DeJean leads the organization’s work to fulfill its mission of advancing independent living programs and services for people with all types of disabilities in Kansas City.

Ms. DeJean’s previous work experiences include both for-profit and nonprofit organizations: CEO of Select Specialty Long Term Acute Care Hospital in Springfield, Missouri and CEO of the Kansas Rehabilitation Hospital in Topeka, Kansas. She also served Stormont-Vail HealthCare in Topeka, Kansas as the Administrative Director of Behavioral Health and Rehabilitation Services. Ms. DeJean has an M.S.A. in Health Services Administration in addition to a B.S. in Occupational Therapy. She has been an active member of numerous governing boards of nonprofit foundations and organizations and has served as a member of several committees for the State of Kansas on disability and mental health.

Former CEOs
NameTerm
Ms. Kathy EstillJuly 1994 - Jan 1996
Mr. David RobinsonAug 1997 - July 2013
Senior Staff
Title Chief Operating Officer/Chief Marketing Officer
Experience/Biography

Mike holds a Bachelor’s degree in Business Administration (emphasis: Marketing) and brings more than twenty years of experience as a business professional developing integrated marketing and business strategies to his position at The Whole Person. Over the course of 10 years, Mike held multiple progressive positions at American Century Investments; he participated in strategic planning and managed marketing and program management activities for the Direct Marketing, Investor Education and Business Analysis & Forecasting teams. Mike has served as Chief Marketing Officer for The Whole Person since fall of 2008 and has successfully built the organization’s marketing infrastructure, including sponsor and partner relationships, designing and launching marketing initiatives and generating brand recognition throughout the metro area. In 2010 Mike was awarded the gold AMBIT on behalf of TWP by the Direct Marketing Association in the Consumer Integrated Marketing category for his brand awareness campaign for the Consumer Directed Services program. In March, 2013, Mike assumed the responsibilities of Chief Operating Officer in addition to Chief Marketing Officer.

Title Chief Financial Officer
Experience/Biography Jim Keeney began his tenure as Chief Financial Officer for The Whole Person in September 2015. An established financial management leader for Greater Kansas City metropolitan area nonprofit organizations for more than 25 years, Mr. Keeney’s work experiences have included the National Multiple Sclerosis Society and Kansas City CARE Clinic, serving each as Vice President of Finance and Operations; the University of Kansas Medical Center Research Institute; Mid-America Regional Council; City of Blue Springs; Hope House, Inc.; the Greater Kansas City Community Foundation; and Investors Fiduciary Trust Company.
Staff
Paid Full-Time Staff 92
Paid Part-Time Staff 28
Paid Contractors 14
Volunteers 500
Retention Rate 83%
Staff Diversity (Ethnicity)
African American/Black 37
Asian American/Pacific Islander 1
Caucasian 67
Hispanic/Latino 1
Native American/American Indian 0
Other 1
Other (Please Specify) 0
Staff Diversity (Gender)
Female 77
Male 30
Not Specified 0
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations

The Whole Person (TWP), an accredited Center for Independent Living, works closely with collaboration partners in the independent living movement: the National Council on Independent Living (NCIL), Kansas Centers for Independent Living (KACIL), and the Missouri Statewide Independent Living Council (MOSILC). TWP also partners with the Missouri Department of Vocational Rehabilitation to deliver our Employment Services Program, and we frequently collaborate on shared goals and projects with the Kansas City Indian Center, MainCor, the City of Kansas City, and The Rehabilitation Institute of Kansas City.

TWP staff serve on local, state and organization committees and boards including:

  • Mayor’s Committee on Disability Concerns
  • Missouri Youth Leadership Forum Planning Committee
  • Sertoma
  • Jackson County Professionals in Aging
  • Northland Coalition on Aging
  • KCMO Public Improvement Advisory Committee
  • KCATA Share-a-Fare Service Review Committee
  • Regional Transition Network
  • Department of Mental Health, Division of Alcohol and Substance Abuse
  • DMH – Access to recovery providers
  • Heart of America Stand Down Committee

 

Affiliations
AffiliationYear
Association of Programs for Rural Independent Living2004
National Council on Independent Living1985
External Assessment and Accreditations
Assessment/AccreditationYear
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2013
Commission on Accreditation of Rehabilitation Facilities (CARF) - Employment and Community Services - 3 Year Accreditation2016
Awards
Award/RecognitionOrganizationYear
Philly Award – 1st Place Annual ReportNonprofit Connect2013
Capstone Award for Adaptive ReuseKansas City Business Journal2013
CFO of the YearKansas City Business Journal2012
Government Licenses
Is your organization licensed by the government? No
CEO Comments

The Whole Person (TWP) has experienced extensive growth over the past several years, allowing the organization to serve more people with disabilities by increasing revenue and hiring more employees.

-- The need for additional space led to TWP purchasing, renovating and moving into a historic building at 3710 Main Street, Kansas City, Missouri in 2012. Staff from three branch offices were relocated to this accessible, centrally located space, which allows greater staff interaction with TWP clients and with each other. In 2019, 109 staff are based at TWP’s Main Street headquarters.

-- Increases in Kansas services and client demand in Kansas counties resulted in the opening of an office at 8040 Parallel Parkway in Kansas City, Kansas in March 2018. Four TWP staff are based at this office.

-- Since April 2017, we also have seven staff based at The Whole Person Home Health Care at 1211 N. Belt Highway in St. Joseph, Missouri.

Management successes in the past five years include upgrading human relations policies and procedures to meet best practices, focusing on improving salary scales and salary administration, and enhancement of our strategic planning process, particularly in the area of program development.

--Julie DeJean, CEO

Board Chair
Board Chair Ms. Carla Oppenheimer
Company Affiliation Community Volunteer
Term Oct 2017 to Sept 2020
Email coppenheimer@kc.rr.com
Board Members
NameAffiliation
Mr. Chris AlbrightUMB
Ms. Ashley BoyerMaple Woods Fitness Center
Ms. C.J. CharbonneauMadison Group
Ms. Crystal DueyCredit Law Center
Mr. James GearyHeartland Services, Inc.
Mr. Don HarkinsThe Moran Company
Mr. Todd IsomScout Investments
Mr. Ashish JainVitamix Corporation
Ms. Marcia KlostermannNetsmart Technologies
Mr. Mike McCordDept. of Housing and Urban Development
Mr. DaRon McGeeCommunity Volunteer
Mr. Ben McLeanCommerce Bank
Ms. Carla OppenheimerCommunity Volunteer
Mr. Tony Waterhouse-LealCitibank
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 1
Caucasian 11
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 9
Female 5
Unspecified 0
Governance
Board Term Lengths 2
Board Term Limits 3
Board Meeting Attendance % 95%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 60%
Percentage Making In-Kind Contributions 25%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 11
Standing Committees
Executive
Finance
Human Resources / Personnel
Board Governance
CEO Comments

 

The Whole Person’s Board of Directors implemented a change to adopt the Carver Policy Governance model of board operations in January 2019. At least 51% of our board members must have a significant disability. In 2019, eight of 14 board members (approximately 60%) have a significant disability.


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Financials
Fiscal Year Start Oct 01, 2018
Fiscal Year End Sept 30, 2019
Projected Revenue $31,965,960
Projected Expenses $31,965,959
Foundation Comments
  • FYE 9/30/2018, 2017, 2016: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line items may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201820172016
Foundation and
Corporation Contributions
$326,357$339,783$175,657
Government Contributions$511,314$363,139$367,998
Federal------
State------
Local------
Unspecified$511,314$363,139$367,998
Individual Contributions------
$16,052$38,085$33,055
$29,993,499$29,064,093$26,631,121
Investment Income, Net of Losses$26,997$13,217$3,021
Membership Dues----$0
Special Events$24,495$23,052($31,525)
Revenue In-Kind$40,990$102,813$36,947
Other$75,672$70,814$31,196
Expense Allocation
Fiscal Year201820172016
Program Expense$29,637,068$26,650,038$23,544,862
Administration Expense$2,335,313$2,518,892$2,923,976
Fundraising Expense$558,611$296,679$60,531
Payments to Affiliates------
Total Revenue/Total Expenses1.011.021.03
Program Expense/Total Expenses97%90%89%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$9,594,259$8,982,271$8,083,660
Current Assets$6,737,363$6,448,867$6,082,276
Long-Term Liabilities$197,858$193,315$55,698
Current Liabilities$1,719,864$1,613,315$1,366,279
Total Net Assets$7,676,537$7,175,641$6,661,683
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities3.924.004.45
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets2%2%1%
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar AmountFederal Independent Living Grant $283,687 -- --
Second Highest Funding Source & Dollar AmountKansas Independent Living Grant $232,161 -- --
Third Highest Funding Source & Dollar AmountMissouri Vocational Rehabilitation $183,218 -- --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments

 

Consumer Directed Services (CDS) funding from Medicaid reimburses The Whole Person’s Personal Care Assistant services and operations, our largest program, as pass-through expenditures. As an established Center for Independent Living, TWP is authorized to expend the remaining amount in partial support of other independent living programs, services, and operations. We depend on grants and other funding sources for the rest, including the expansion of current services and the launch of new programming.

Improved program efficiency and diversified sources of income continue to be top priorities in 2019. We are diversifying our funding to help offset the risk that attends a singular payor source. This led to the acquisition of a home health agency in 2017, implementation of in-home services in the same year, acquisition of additional Kansas Personal Care Assistant (HCBS) services in 2018, and the start of a catering-focused social enterprise in 2019. In addition, we have now implemented service fees on a few programs, based on generous sliding fee structures, to help close funding gaps. These programs include The Whole Family Project, American Sign Language classes offered to the community, and adaptive sports.

--Jim Keeney, CFO

Other Documents
Annual Report2018View
Annual Report2017View
Annual Report2016View
Annual Report2015View
Annual Report2014View
Annual Report2013View
Annual Report2012View
Annual Report2011View
Annual Report2010View
Annual Report2009View
Organization Name The Whole Person, Inc.
Address 3710 Main St.
Kansas City, MO 64111
Primary Phone (816) 561-0304
Contact Email info@thewholeperson.org
CEO/Executive Director Ms. Julie DeJean
Board Chair Ms. Carla Oppenheimer
Board Chair Company Affiliation Community Volunteer
Year of Incorporation 1978