Surplus Exchange
518 Santa Fe Street
Kansas City MO 64105
Web and Phone Contact
Telephone (816) 472-0444
Fax 816- 472-8105
Mission Statement
The Surplus Exchange is a nonprofit that diverts electronics and commercial furniture from landfills through reuse and responsible recycling.
CEO/Executive Director Ms. Tina Krstulic
Board Chair Ms. Jennifer Tubbesing
Board Chair Company Affiliation American Academy of Family Physicians
History and Background
Year of Incorporation 1984
Volunteer Opportunities
Ways to donate, support, or volunteer
  • Surplus Exchange is always looking for volunteers to help with our collection events. If interested you can contact Surplus Exchange at 816-472-0444
  • Interested in donating? You can go to the donate now link on our webpage or you can mail a check directly to:
               Surplus Exchange
               Attn: Tina Krstulic
               518 Santa Fe St
               Kansas City, Mo  64105
  • We are also interested in new board members. If you are interested in serving on the Surplus Exchange's Board of Directors please email Jen Tubbesing at
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement
The Surplus Exchange is a nonprofit that diverts electronics and commercial furniture from landfills through reuse and responsible recycling.
Background Statement
The Surplus Exchange was founded in 1984. The original mission was to collect surplus business furnishings to make available to the nonprofit community at deeply discounted prices. Donations were received from commercial entities. The business model began to include computers in the early 1990’s. In 2005, we began working with members of the Basel Action Network (BAN) concerning the lack of a responsible electronics recycling and took part in creating standards by which certified recyclers are held to processes and guidelines which guarantee strict data security requirements and the guarantee of responsible recycling. This regulation became the e-Stewards standard through which electronics recyclers are certified by yearly three-day audits. The Surplus Exchange was the first organization in the Midwest and one of the first five organizations world-wide to earn the e-Steward certification. The Surplus Exchange serves as a member of the e-Stewards Leadership Council and aided with versions 1, 2 and currently 3 of the standard. The Surplus Exchange is a leader in the electronics recycling industry fighting for environmental and social justice issues. Today Surplus Exchange is deeply involved in ConnectHomeKC and through our partnership with the Full Employment Council we are providing IT technical training to workers from low-income areas within the community. Surplus Exchange donates free supplies for teachers, and offers convenient electronics recycling options through community drop-off events and permanent drop-off containers located across the Metro.
Impact Statement
  • In the last 12 months, we have recycled over 2 million pounds of electronics. We have improved the triage process to find more reusable items allowing us to donate more refurbished computers and electronics to area nonprofits, new businesses, and low income members of the community. We have donated computer labs to YouthBuildKCK, The Joseph Foundation, Urban Rangers and Swope Geriatric Center as well as to Kansas City area residents in need and made furniture donations to Swope Geriatric Center,  The Joseph Foundation and Connecting for Good.
  • We provide free office supplies and other materials to teachers with valid school district ID’s. They are allowed to take as many materials they need.
  • We have eWaste drop-off containers at the Overland Park Recycling Center, Lee's Summit Resource Recovery Park, and the Kearney Recycling Drop-off Center. The response has been great. The Overland Park container alone collects 2,500 pounds of eWaste each week.
  • Reuse will remain our emphasis for 2017. Reuse is environmentally responsible and the best option for retired IT products. The Surplus Exchange can impact the community greater by redeploying these products.
  • As a partner of the ConnectHomeKC program we have placed 1,000+ computers in public housing communities in Kansas City, Missouri. We are working with the City of Kansas City, Missouri, Google fiber, the Department of Housing and Urban Development and other nonprofit organizations to provide low-income families the opportunity to have access to the internet, computers and accessories and technology training, lessening the digital divide. This program needs 1,900 computers to reach our goal. We are working with the Full Employment Council to teach individuals technical skills to take back to their communities as well as earn a paycheck with options to go on to earn certification through our nonprofit partners.
Needs Statement
  • For the ConnectHomeKC we need computers, most received through community business donation. Each one costs $75 to refurbish using the strictest of data security standards. Surplus Exchange contributes $25 per computer. Project partners match our donation, leaving $25 needing to be funded.
  • The Surplus Exchange has two 24 ft box trucks with lift gates that need replacing. Repair costs have increased and now replacing the gates is the most cost effective. Each costs $3,500 for purchase and installation. The trucks are well maintained and have low mileage.
  • The commodities market has fallen over 25% in the last two years, no longer covering our operating costs. We have made changes to our standard operating procedures and have seen improvements in cost reduction. To continue our mission we need outside funding. We’re looking to establish multiple revenue streams to expand and create more jobs.
Service Categories
Areas of Service
MO - Clay County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
MO - Lafayette
KS - Johnson County
KS - Wyandotte County
KS - Wyandotte County Urban Core
MO - Cass County
CEO/Executive Director/Board Chair Statement
Before serving on the Surplus Exchange Board of Directors I was a customer of the Surplus Exchange. I believe in the mission of refurbish, reuse, and/or recycle and honored to be active in its forward movement. By serving on the board I have the knowledge to spread awareness of the growing e-Waste problem within our community and able to suggest a reliable solution. The Surplus Exchange is a leader in the eWaste industry, actively participating in the creation of the e-Steward certification standards created to govern the responsible handling of eWaste and proper disposal. I am proud that the Surplus Exchange was one of the first five nonprofit organizations world-wide to be e-Steward certified.
-Jennifer Tubbesing
Recycling electronics has not always been easy for consumers. The Surplus Exchange visits 10 counties across the Kansas City Metro area for e-Waste drop-off events. The Surplus Exchange accepts donations free of charge* at these drop-off events. *The only fee charged to consumers is for tube TV and computer monitors (CRT based products). These products are very expensive to recycle, so this minimal fee offsets the cost for Surplus Exchange not to absorb these costs. Over the last year,  CRT donations have increased and while increasing fees for the consumer would keep us from losing money for recycling, we fear that increasing costs would deter citizens from recycling and throw their TV’s/computer monitors into the garbage, ultimately ending up in our landfills.
Items collected at these drop-off events are either refurbished and donated or sold through our tech shop inside the Surplus Exchange warehouse or through online sales.
Category Environment, General/Other Recycling
Population Served General/Unspecified
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
Until the Surplus Exchange added drop-off containers in Kearny, MO their city had no history of e-Waste recycling; 10,000 pounds were collected in 2015. This number continues to grow as the message spreads throughout Kearny and its neighboring communities.
Long-Term Success
Since 2005, the Saturday drop-off recycling events average 60,000 pounds of waste and have reached as high as 130,000 pounds.
Each drop-off container costs $2,800. We remove approximately 2,500 pounds of eWaste each week from the containers. We have drop-off containers in Overland Park, Lee's Summit, Kearney, and Olathe. We continue to work at adding more drop-off containers throughout Kansas City, MO through a partnership with Bridging The Gap.
Program Success Monitored By More organizations and communities are requesting e-Waste drop-off events and containers which show the interest in electronics recycling is growing and the Surplus Exchange is the answer to this growing problem.
Examples of Program Success
In 2012, the Surplus Exchange purchased and placed a container at the Overland Park Recycling Center. From this container, we remove 2,500 pounds of eWaste each week.
Description ConnectHomeKC is a collaborative program between the City of Kansas City, MO, Google fiber, Connecting for Good, KC Digital Drive and the Full Employment Council (FEC) and is supported by the White House and the United States Department of Housing and Urban Development (HUD). The program’s goal is to place 1,900 computers and broadband internet in Kansas City, MO public housing communities. The Surplus Exchange collects, refurbishes and installs the computers needed for the program. We provide logistical support, data security, testing, and job training for the workers needed for this program. FEC workers learn hands-on IT technical skills; testing, breaking down and rebuilding computers. We are working to keep the cost per computer at $75. Commerce Bank has pledged 100 computers to the program and the City of Kansas City, MO. will donate their retired IT materials for use. To meet the goals of this program, we need more computers and external funding to cover all program costs.
Category Environment, General/Other Recycling
Population Served General/Unspecified
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success
Computers have been placed into the West Bluffs and Wayne Minor housing community with others to follow. We have held six days of training for residents to learn how to use their new computers within their community and residents also have the option to visit Surplus Exchange for additional education. The Surplus Exchange is selling these computers at a subsidized price of $50 for desktop computers and $65 for laptops.
Long-Term Success
The Surplus Exchange wants to ensure that every individual living in public housing and Section 8 has access to the internet by placing a computer and internet connection inside their residence.
Program Success Monitored By
ConnectHomeKC is monitored by ConnectHomes which is led by HUD, the City of Kansas City, MO Manager’s Office, and the Housing Authority of Kansas City. HUD has been extremely pleased with the progress of Kansas City's progress and is using the "Kansas City Plan" as a guide for other ConnectHome cities.
Examples of Program Success
Within one month, 50% of the West Bluffs housing community is connected to the internet and proficient in its use.
HUD has asked the Surplus Exchange to provide other ConnectHome city programs throughout the country with computers and technology support. We are evaluating how this would affect our current business model and make sure we can provide the resources and assistance needed.
The Surplus Exchange accepts donations from corporate institutions, nonprofits and the public of household electronics, surplus office furniture and supplies, and IT related materials. We then refurbish what is salvageable or recycle all donations. Donations of electronics and furniture are made available to other nonprofits, small and/or new businesses, and the general public at deeply discounted prices. Office/school supplies are offered for free to teachers with valid school district ID’s.
Through our community outreach efforts, refurbished electronics and furniture are used in donation programs across the Kansas City Metro area.
Category Environment, General/Other Recycling
Population Served General/Unspecified
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Our Executive Director has been attending more public events, advocating for the organization and sharing our mission. As a direct effect, we have seen an increase in foot traffic to the tech/resale shop. These additional customers have helped us exceed revenue projections for the first quarter of 2016.
Long-Term Success
Our ultimate and long term goal is to keep toxic materials found in common household electronics out of landfills prevent these materials out of our landfills and environment.
The revenue produced through the resale of refurbished electronics and furniture helps cover operating costs as well as enabling us to support our community through the items we donate to local nonprofits, new businesses and individuals in need.
Program Success Monitored By Our accounting and inventory systems generate reports showing the increase in items purchased through the tech/resale shop. We are also getting more phone calls for pickups, inquiries from nonprofits looking for technology and furniture donations, as well as customers looking for specific items.
Examples of Program Success
In January 2016, the revenue from the furniture and tech/resale shop exceeded the budget by several thousands of dollars. The same happened in February and we are trending the same results for March.
The Surplus Exchange supplied all of the furniture for Connecting For Good organization located off of Linwood Boulevard in Kansas City, MO. We furnished (computers and furniture) the learning lab for the Joseph Foundation at 18th and Vine.
The Surplus Exchange donated 14 computers to the Mind Stream, which serves children who are obese and cannot attend regular school.
Each August, over 100 teachers come to the Surplus Exchange to get free office/school supplies for their classrooms (binders, paper trays, staplers, paper cutters, file folders, etc.) free of charge with a valid school district ID.
Executive Director/CEO
Executive Director Ms. Tina Krstulic
Term Start Feb 2017
Ms. Krstulic has worked in the electronics recycling industry at both a certified electronics recycler and at a certified recycling facility. She has worked with cities across the Metro to hold recycling events at such places as the Chiefs and Royals stadiums. She has relationships with many community nonprofits and serves on multiple environmental and recycling board of directors.
Former CEOs
Mr. Bob AkersJan 2012 - Dec 2016
Senior Staff
Title Operations Manager, Technology
Paid Full-Time Staff 15
Volunteers 20
Retention Rate 90%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Semi-Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Under Development
Organization Has a Strategic Plan Under Development
Management Succession Plan Under Development
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy No
Surplus Exchange works with the following organizations:
  • Google fiber
  • Hud
  • Full Employment Council
  • City of Kansas City, MO
  • City of Belton
  • City of Kearny
  • City of Overland Park
  • City of Lee's Summit
  • City of Olathe
  • Commerce Bank 
  • Bridging the Gap
  • Connecting for Good
Government Licenses
Is your organization licensed by the government? Yes
Board Chair
Board Chair Ms. Jennifer Tubbesing
Company Affiliation American Academy of Family Physicians
Term Dec 2015 to Dec 2018
Board Members
Mr. Ed Carey
Mr. Chris Carr
Ms. Nancy Frazee
Mr. Brett HammondVML
Ms. A'Keela Johnson
Mr. Robert KampIT Consultant
Mr. Todd Kelley
Mr. Mike MakarConsultant
Ms. Jessie MerriganLathrop & Gage
Mr. Steve SaylerRetired, CSM Bakery Products
Mr. Jerry ThornburgRetired, Bally Entertainment and Fitness
Ms. Jennifer TubbesingAmerican Academy of Family Physicians
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 11
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 8
Female 4
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 90%
Percentage Making In-Kind Contributions 10%
Number of Full Board Meetings Annually 13
Standing Committees
Community Outreach / Community Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Human Resources / Personnel
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $598,014
Projected Expenses $639,414
Foundation Comments
  • FY 2016, 2015, 2014: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$0$6,902$1,763
Individual Contributions------
Investment Income, Net of Losses$134$106$319
Membership Dues--$0$150
Special Events$9,817$0$0
Revenue In-Kind$601,345$837,463$0
Expense Allocation
Fiscal Year201620152014
Program Expense$1,275,606$1,253,886$1,160,580
Administration Expense$182,074$188,073$187,086
Fundraising Expense$30,870$36,268$35,187
Payments to Affiliates------
Total Revenue/Total Expenses0.901.030.88
Program Expense/Total Expenses86%85%84%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201620152014
Total Assets$612,125$737,731$695,338
Current Assets$212,482$203,217$294,358
Long-Term Liabilities$23,858$20,269$14,479
Current Liabilities$34,759$15,967$30,628
Total Net Assets$553,508$701,495$650,231
Short-Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities6.1112.739.61
Long-Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets4%3%2%
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Organization Comments
Under Foundation and Corporation Contributions the dollar amount listed is for equipment and furniture that was donated to Surplus Exchange for the purpose of recycling or refurbishing. We have actually received 0% monetary donations from foundations and/or corporations.  
Other Documents
Organization Name Surplus Exchange
Address 518 Santa Fe Street
Kansas City, MO 64105
Primary Phone (816) 472-0444
CEO/Executive Director Ms. Tina Krstulic
Board Chair Ms. Jennifer Tubbesing
Board Chair Company Affiliation American Academy of Family Physicians
Year of Incorporation 1984