The Call Kansas City
10010 NW 70th Court
Kansas City MO 64152
Overland Trail Elementary volunteering through one our education program.
Web and Phone Contact
Telephone (816) 721-5529
Mission Statement
The Call KC strives to create positive social change by connecting compassionate volunteers with local organizations in need of them.

We do this through a variety of ways such as awareness, retail, event planning and management, but our bread and butter is volunteerism. We recruit individuals and groups — schools, churches, clubs, businesses, organizations, families, friends, government entities — to utilize our scheduling services to volunteer.

By dealing with both the participant and charitable benefactor, we make the process as easy as possible for all involved. The easier we make it to serve, the more people will, thus increasing our positive impact on society.
Leadership
CEO/Executive Director Mr. Brent Lager
Board Chair Mr. Brent Lager
Board Chair Company Affiliation The Call Kansas City
History and Background
Year of Incorporation 2014
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
The Call KC strives to create positive social change by connecting compassionate volunteers with local organizations in need of them.

We do this through a variety of ways such as awareness, retail, event planning and management, but our bread and butter is volunteerism. We recruit individuals and groups — schools, churches, clubs, businesses, organizations, families, friends, government entities — to utilize our scheduling services to volunteer.

By dealing with both the participant and charitable benefactor, we make the process as easy as possible for all involved. The easier we make it to serve, the more people will, thus increasing our positive impact on society.
Background Statement
The boy and girl couldn’t have been more than six-years-old. Dirt caked their fingers and ragged layers of clothing covered their small, dwindling bodies. They looked cold, hungry and shy when they walked up to my food station.
 
With a scared face, the little boy asked for a bite-size candy bar to share with his sis. Without hesitation, I gave them two handfuls each. The next moment changed my life forever.
 
There are certain experiences in life that define who we are. Seldom are they easy to spot, and it’s usually not until later in life that we realize they occurred at all. They can affect many, or sometimes just one, and their true impact can vary for everyone. The idea of The Call KC came from that exact notion. So many times in my life, I found myself personally wondering what was my purpose.
 
As a man of faith, religion was the closest I got towards filling that hole, and it led me to opening my mind, eyes and heart. It also led me to a homeless shelter. In January 2013, friend and Call KC co-founder Brent Lobdell joined me to volunteer at Morning Glory Ministries in downtown Kansas City. For three hours, we prepared food for the less fortunate and served them a hot meal.
 
While watching hungry men, women and even children receive a short respite from their crest-fallen lives, a pair of siblings came up to me. The little boy and girl could not have been more than 6-years-old and all they asked for was a piece of chocolate. When I gave them two handfuls each, their toothy smiles hit me to the core — pure joy.
 
Two kids whom had next to nothing found happiness in a simple sweet, which I was lucky enough to give them. It felt like I was actually making a difference in someone else’s existence and it gave me a feeling of unabashed happiness. To put it plainly, I was doing something that mattered.
 
From that point on, the both of us looked for more opportunities to volunteer and an idea came to us. What would happen if we all did this? What if the people of Kansas City dedicated just one morning every six months to helping those in need? Think of the impact it could have on the less fortunate, the lives that it would make better or more importantly, the lives it would save. It would be life altering.
 
So we decided to start a movement, a community service renaissance, and we are challenging everyone in Kansas City to join us.
Impact Statement
Since 2013, the application of this mission has equated to an increase in volunteerism within Kansas City. Since inception, the nonprofit has achieved the following:
 
  • 18,081 completed service hours
  • 6,351 volunteers recruited
  • 137 organization served
  • $417,117 saved for nonprofits
 
The strategic plan for The Call KC over the next three years is one of increased manpower and technological evolution. As more volunteer groups sign on, staff needs will grow.
 
To handle the increase, the automation of scheduling and confirmation practices will be key and to do that, software is being developed by our board that will be sophisticated in its simplicity. The website’s interactive calendar will allow volunteers to easily sign-up for upcoming volunteer opportunities while at the same time enable charities the ability to post their own upcoming opportunities. The technology will save time and resources, allowing staff to concentrate on recruitment.
 
The software will also include tags on all outings and charities, which will create a digital catalogue that enables visitors the power to search for specific causes, locations or outing types.
 
We are also striving to hire a full-time staffer to help facilitate our entire operations. This director will be in charge of overseeing the three volunteer-staffed departments: scheduling, recruitment and fundraising. The employee will also be involved in the marketing and administration branches. By 2017-18, the organization hopes to employee up to 4-5 staffers to split this workload.
 
Lastly, with more staff comes more impact, and in 2017 we hope to double our recruitment numbers from our first three years of existence.
Needs Statement
The recruitment numbers are constantly growing. With that expansion, it has brought The Call KC to a critical juncture. No longer can our 12-person Board of Directors and 22-person staff, both of which are non-paid, part-time volunteer positions, handle the increasing interest.
 
To better serve our mission and address the demand for volunteers in Kansas City, we're hoping to create key paid staff positions, move into a full-time office and upgrade our organizational infrastructure. The following priority list highlights our most pressing needs:
 
  1. Funding to support paid-staff positions.
  2. Funding to support outreach programs such as the Corporate Cares, Community Matters and Individual Impact volunteer initiatives.
  3. Funding or partnership to have a full-time office space.
  4. Funding to pay for organizational infrastructure such as compliance, tax forms, insurance, etc.
  5. Volunteers to further develop our committees.
Service Categories
Voluntarism Promotion
Community Coalitions
Citizen Participation
Areas of Service
MO - Jackson County
KS - Atchison County
KS - Johnson County
KS - Lawrence
KS - Leavenworth County
KS - Wyandotte County
KS - Wyandotte County Urban Core
MO - Cass County
MO - Clay County
MO - Eastern Jackson Co
MO - Jackson County
MO - Jackson County Urban Core
MO - Liberty
MO - Platte County
MO - Ray
MO - Ray County
CEO/Executive Director/Board Chair Statement
The demand for volunteers in the United States is as strong as ever. According to the National Center for Charitable Statistics, more than 1.5 million nonprofits are registered in the U.S. and around 62.8 million volunteers were utilized in 2014 to serve those organizations, states the Bureau of Labor Statistics.
 
Volunteerism is the keystone to this country’s charitable organizations, and Kansas City is no different. Thousands of charities exist in this 15-county metropolitan according to the Midwest Center for Nonprofit Leadership, and hundreds of thousands of volunteers are needed to help them exist. However, with a population at 2.34 million and growing, a lack of connectivity exists between volunteers and the charities that need them. Why? In simplest terms, they aren’t being asked.
 
So the question is — why aren’t charities asking? Answers vary with every organization, but often overlap.
  • Many nonprofits don’t have the time nor staff to properly recruit.
  • Lack of resources is always an issue.
  • And while some possess recruiters, they run out of new leads.
  • Reliable groups eventually age or dry out, leaving charities short staffed. With a retention deficiency that sees 1 out of every 3 volunteers never return, that’s a big problem.
Thus, charities will always be in need of new volunteers, which leads to why aren’t more people offering to help? Call KC surveys point to two major reasons: locating and scheduling.
 
The research shows that volunteers, of all ages, wish for easier ways to not only locate service opportunities, but to also sign-up. Too many stories exist of people trying to volunteer, yet seeing their calls, emails and voicemails go unanswered. Many don’t even know where to start, spending unwarranted time researching what even exists. The masses are willing to help, but like today’s society in general, they want an easier and faster way to do so — especially the youth.
 
Thus, The Call KC has found its niche in a vast market of community service. Volunteers want to help. Charities need the help. For various reasons, a void has formed between the two. But with active outreach and utilization of today’s expanding technology, The Call KC is working to improve this disengagement.
— Brent Lager, president
Programs
Description
To begin, the outreach team either develops a successful lead or follow-ups with an interested party. This recruitment is an ongoing process wherein our department reaches out to various groups (businesses, schools, churches, civic, etc.) and the filters them into specific programs: Corporate Cares, Community Matters and Individual Impact initiatives.
 
When a group commits to volunteer, they enter into the scheduling phase. The scheduling department uses info such as location, size, age range and cause to locate the best outing possible. Due to consistent dealings with local charities, it’s relatively easy to pinpoint where a group will fit best and schedule an outing.
 
After a match has been found, a series of confirmation emails and phone calls are made between the group leaders and the charity to ensure everything is in order. Then comes the outing, wherein a representative can be present to ensure the day runs smoothly and take photos. A press release/story can also be included.
Category Philanthropy, Voluntarism & Grantmaking, General/Other Voluntarism Promotion
Population Served General/Unspecified, ,
Short-Term Success
The program has the ability to serve the thousands of charities in Kansas City. Volunteers that would’ve otherwise not known these organizations existed, or how to even connect with them, are now being educated and introduced; service outings are being scheduled and awareness of these nonprofits’ efforts are being promoted.
 
This impact has a substantial monetary value for the charities as well. According to independentsector.org, the estimated value of a volunteer’s time for 2014 was $23.07 per hour. Thus, when five volunteers serve a charity for three hours, roughly $346.05 in value is created.
 
Case in point, over two years The Call KC sent 53 new volunteers to the Gillis Children Center for 194.5 hours of service, which equated to $237,817. In the total, the charity recruited 1,851 volunteers and completed 5,119 service hours during that same span, equaling a whopping $218 million of estimated value for local charities.
Long-Term Success The ultimate goal is to help as many others as possible, which will create an improved society. To that matter, no one can take away from what the organization has already done and thus there is no failure; only success, love and hope.
Program Success Monitored By We track all service hours as well as what charities are being helped and who is helping them. We also have aspirations of tracking volunteer services and skills in a number of different ways so we can better retain and match them up with the local organizations.
Examples of Program Success
The program has the ability to serve the thousands of charities in Kansas City. Volunteers that would’ve otherwise not known these organizations existed, or how to even connect with them, are now being educated and introduced; service outings are being scheduled and awareness of these nonprofits’ efforts are being promoted.
 
This impact has a substantial monetary value for the charities as well. According to independentsector.org, the estimated value of a volunteer’s time for 2014 was $23.07 per hour. Thus, when five volunteers serve a charity for three hours, roughly $346.05 in value is created.
 
Case in point, over two years The Call KC sent 53 new volunteers to the Gillis Children Center for 194.5 hours of service, which equated to $237,817. In the total, the charity recruited 1,851 volunteers and completed 5,119 service hours during that same span, equaling a whopping $218 million of estimated value for local charities.
Description
The Corporate Cares program comprises all the work accomplished with businesses – small, medium and large. For its partners, The Call KC handles all the community service needs for any given company:
  • locating/scheduling outings
  • event management
  • short-term and long-term promotion
  • Marketing includes online stories, a social media campaign, permanent website recognition and a press release sent out to a 200-plus media list
  • Furthermore, since The Call KC is a 501c3, fully exempt organization, any monetary sponsorship is tax deductible
 
The Community Matters program comprises all the work accomplished with area schools, churches, government entities, civic organizations and other community groups. This free program is supported through grants, foundation gifts and other endowments.
Category Philanthropy, Voluntarism & Grantmaking, General/Other Voluntarism Promotion
Population Served General/Unspecified, ,
Short-Term Success
The program has the ability to serve the thousands of charities in Kansas City. Volunteers that would’ve otherwise not known these organizations existed, or how to even connect with them, are now being educated and introduced; service outings are being scheduled and awareness of these nonprofits’ efforts are being promoted.
 
This impact has a substantial monetary value for the charities as well. According to independentsector.org, the estimated value of a volunteer’s time for 2014 was $23.07 per hour. Thus, when five volunteers serve a charity for three hours, roughly $346.05 in value is created. Case in point, over two years The Call KC sent 53 new volunteers to the Gillis Children Center for 194.5 hours of service, which equated to $237,817.
 
In the total, the charity recruited 1,851 volunteers and completed 5,119 service hours during that same span, equaling a whopping $218 million of estimated value for local charities.
Long-Term Success The ultimate goal is to help as many others as possible, which will create an improved society. The more corporate and community groups we can recruit, the more impact we can have.
Program Success Monitored By We track all service hours as well as what charities are being helped and who is helping them. We also have aspirations of tracking volunteer services and skills in a number of different ways so we can better retain and match them up with the local organizations.
Examples of Program Success
Our corporate and community groups have helped us surpass 5,700 service hours by volunteering for over 75 different charities in just two years. A few of those groups include:
  • Cerner World Headquarters
  • Go Local Interactive
  • Rockhill Insurance
  • McCrite Plaza
  • VinSolutions
  • Apex Systems
  • Northland Cathedral
  • Platte Valley Baptist
  • North Kansas City High School
  • Park Hill South High School
  • Shawnee Mission Northwest High School
  • Overland Trail Elementary
  • KCI Rotary Club
  • KC Rotaract
  • UMKC Dental School
  • Pre-Medical Society of UMKC
  • Alpha Phi Omega of UMKC
  • Raytown High School volleyball program
  • Piper High School wrestling program and many more.
Executive Director/CEO
Executive Director Mr. Brent Lager
Term Start Apr 2013
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Staff
Paid Full-Time Staff 1
Paid Part-Time Staff 0
Volunteers 34
Paid Contractors 0
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Collaborations
For a full list of the charities we have assisted and the groups/sponsors we've partnered with, please visit the 'results' page at www.thecallkc.org. The following is just a sample of the charities we've served:
  • KC Pet Project
  • The Sheffield Place
  • Ronald McDonald House of Kansas City
  • Gillis
  • Newhouse
  • Heartland Habitat for Humanity
  • Community LINC
  • Hillcrest Transitional Housing
  • Morning Glory Ministries
  • City Union Mission
  • Bridging The Gap
The following is just a sample of the groups/partners that have utilized our services:
  • Cerner World Headquarters
  • Go Local Interactive
  • Rockhill Insurance
  • McCrite Plaza
  • VinSolutions
  • Apex Systems
  • Northland Cathedral
  • Platte Valley Baptist
  • North Kansas City High School
  • Park Hill South High School
  • Shawnee Mission Northwest High School
  • Overland Trail Elementary
  • KCI Rotary Club
  • KC Rotaract
  • UMKC Dental School
  • Pre-Medical Society of UMKC
  • Alpha Phi Omega of UMKC
  • Raytown High School volleyball program
  • Piper High School wrestling program and many more
Board Chair
Board Chair Mr. Brent Lager
Company Affiliation The Call Kansas City
Term Apr 2013 to Dec 2016
Email brent@thecallkc.org
Board Members
NameAffiliation
Mr. Colin Barnes VinSolutions
Ms. Melissa Coon Dobies Healthcare Group
Ms. Tammy deLisser Kansas City Autism Training Center
Ms. Jenni Hoffman KVC Health Systems
Mr. Brent Lager The Call Kansas City
Mr. Brent Lobdell Central States Beverage Company
Mr. Ryan Mann Arthrex Agency
Ms. Lauren Mann University of Kansas Medical Center
Ms. Katlyn Niehaus Union Station Kansas City
Ms. Anna Spady RFP365
Ms. Nikki Vandepopulier Location Labs
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 11
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 4
Female 7
Unspecified 0
Governance
Board Term Lengths 1
Board Term Limits 0
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Number of Full Board Meetings Annually 6
Standing Committees
Administration
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Marketing
Membership
Operations
Technology
Financials
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $14,865
Projected Expenses $13,095
Foundation Comments
  • FY 2016, 2015: Financial data reviewed using the agency's internal financial documents.
Detailed Financials
 
Expense Allocation
Fiscal Year201620152014
Program Expense$13,094$2,245--
Administration Expense$0$22--
Fundraising Expense$0$1,926--
Payments to Affiliates$0$0--
Total Revenue/Total Expenses1.142.66--
Program Expense/Total Expenses100%54%--
Fundraising Expense/Contributed Revenue0%17%--
Assets and Liabilities
Fiscal Year201620152014
Total Assets$0$11,168--
Current Assets$0$6,975--
Long-Term Liabilities$0$0--
Current Liabilities$0$1,918--
Total Net Assets$0$9,250--
Short-Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities--3.64--
Long-Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets--0%--
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar Amount -- ----
Second Highest Funding Source & Dollar Amount -- ----
Third Highest Funding Source & Dollar Amount -- ----
Capital Campaign
Currently in a Capital Campaign? Yes
Campaign Purpose Funding to support paid-staff positions. Funding to support outreach programs such as the Corporate Cares, Community Matters and Individual Impact volunteer initiatives.
Goal $30,000.00
Dates Jan 2017 to Dec 2017
Capital Campaign Anticipated in Next 5 Years Yes
Organization Comments
Organization Name The Call Kansas City
Address 10010 NW 70th Court
Kansas City, MO 64152
Primary Phone (816) 721-5529
Contact Email info@thecallkc.org
CEO/Executive Director Mr. Brent Lager
Board Chair Mr. Brent Lager
Board Chair Company Affiliation The Call Kansas City
Year of Incorporation 2014