TWA Museum, Inc.
10 Richards Road
Kansas City MO 64116
Paul Richter V. P. of TWA
Web and Phone Contact
Telephone (816) 234-1011
Mission Statement
The mission of the TWA Museum is to provide information to the public emphasizing the story, history and importance of the major role TWA played in pioneering commercial aviation.  We can provide even more TWA Research history  when we receive the last flying TWA aircraft, a Lockheed Electra 12A Jr.  It arrived June 20th at MKC.
CEO/Executive Director Board Chair serves as Executive Director
Board Chair Ms. Pam Blaschum
Board Chair Company Affiliation Trans World Airlines - retired
History and Background
Year of Incorporation 2012
Volunteer Opportunities
Ways to donate, support, or volunteer We accept all forms of donations, ie., cash, checks and credit cards.  We also offer volunteer opportunities for anyone interested in aviation history and education.  We give volunteer hours to high school and college students which could go towards internship or school requirements.
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement The mission of the TWA Museum is to provide information to the public emphasizing the story, history and importance of the major role TWA played in pioneering commercial aviation.  We can provide even more TWA Research history  when we receive the last flying TWA aircraft, a Lockheed Electra 12A Jr.  It arrived June 20th at MKC.
Background Statement
The TWA Museum was established in 1985, exhibiting items at the overhaul base in Kansas City. After four moves, the museum now occupies space in the original TWA corporate headquarters building at 10 Richards Road, Wheeler Airport, in downtown Kansas City. The building was built in 1931 at what was then known as the Kansas City Municipal Airport, and for the newly merged airline named Transcontinental & Western Air (T&WA), also known as the Lindbergh line. T&WA would later become Trans World Airlines. The TWA Museum opened to the public at 10 Richards Road in March of 2012. Since that time, the archive collection has increased by several thousand artifacts, and museum spaces have tripled since opening its doors. There are four exhibition galleries dedicated to the history of TWA, its employees, and the place TWA held as a pioneer in commercial aviation spanning 77 years. Included is a memorial room dedicated to the tragedy of TWA Flight 800 and other TWA accidents where lives were lost. TWA Museum also has a collections storage area, an education center, library, research center, gift shop, Ambassador Club, conference center and museum office.
The TWA Museum is an all-volunteer organization including the Director, staff, volunteers, and the Board of Directors.
Impact Statement
In the last year our organization reached out to the public to bring attention to our events and education programs involving the history of TWA in the field of commercial aviation. We implemented several education programs involving boy and girl scout troops. We expanded our collections storage, library, research center, and instructional spaces, and installed new air and heat systems. Our organization established policies and procedures in all departments to help strengthen the governance of our museum. In addition we now have an Ambassador Club, Conference room, a Lockheed 1011 cockpit procedures trainer, a Boeing 707 cockpit procedures trainer a Boeing 707 Cabin Trainer, a Lockheed Jetstar and our newest acquisition, the Lockheed Electra 12A Jr.
Goals for the Current Year:
Continue to work toward renovating our expanded spaces, develop a more complete education program for visitors of all ages, and organize and account for historic objects in the permanent collection and library. Complete the rebuilding of our 707 Cabin Trainer.
Needs Statement
  • Funds and volunteers are needed for the following projects:
  • Renovations and improvements, ie.,display cases for our newly acquired and expanded spaces.
  • Lighting, security cameras, and education furniture.
  • Up-to-date technology in all areas of our museum: scanners, computers, Wi-Fi, and digital cameras so we can digitize, document, and share the history of TWA in our collections archives and on-line in the library.
  • Computers and visual projectors for educational purposes and presentations in the education center.
  • Staff personnel to conduct public relations duties and write grants to assist in raising funds for our museum, advertising our education programs and events to the public.
  • Carpet for the 707 Cabin Trainer.
  • Assistance for rent as ours has nearly tripled as of April 2019.
Service Categories
Areas of Service
Geographic Area Served Narrative We serve both MO and KS areas and have received visitors from all over the U.S, Europe, Asia and North America.
CEO/Executive Director/Board Chair Statement I had a wonderful career at TWA that lasted from 1964 till my retirement in 2005. One of our greatest successes was relocating the museum to the original TWA headquarters at the downtown KC airport. I had my initial employment interview in this building. TWA was Kansas City’s hometown airline and I am passionate about keeping its history alive. Our challenge is making sure that we receive support from the community so we can continue in our mission to educate the public about TWA’s role in aviation history. We need to continually change our displays, keeping the museum fresh to insure repeat visitors. We’ve had positive results in our volunteer program recently. One of our student volunteers was so excited by her experience that she enrolled in the aviation program at UCM.
Our museum has an aviation education program to include children from ages 7-18.  This one day program allows the various groups to earn their awards and aviation badges to fulfill their program requirements. The program is instructed by a board member and retired TWA Captains/Flight Attendants. Examples of our curriculum:
  • Interview an aviation professional.
  • Book a familliarization trip from an adjacent flight school.
  • Make paper airplanes to compete in stunts.
  • Learn about the training of pilots, simulators, flight plans, etc.
  • Identify the tools pilots use such as plotters, aircraft manuals, and aeronautical charts.
  • Learn about airfields, controlled airspaces, geographical features, latitude, and longitude.
  • Learn the parts of an airplane and how they work.
  • Visit the MKC Air Traffic Control Tower.
Category Education, General/Other Educational Programs
Population Served Adolescents Only (13-19 years)
Short-Term Success Their knowledge and interest about aviation, airplanes, and aviation professions increased as the program proceeded. They were excited with each project, and left with a greater understanding of aviation. The girls appeared to enjoy it, and appeared to learn a great deal about aviation, airplanes, and the associated professions.
Long-Term Success As young women, the knowledge they acquired about aviation in today’s world gives them a new perspective beyond riding as a passenger in a commercial airplane. By attending this program they not only were able to earn their badges today, but will take what they learned into the future when considering aviation professions for themselves, or others.
Program Success Monitored By The scout leader was very excited and appreciative that they all had this experience. The girls expressed satisfaction with the program and looked forward to returning to the museum with their families. Written records will be kept of each session, and periodic reviews will be made as to the numbers of attendees in a year, and to whether the programs are appropriately reaching targeted people. A survey asking how the program could be improved will be sent to each group leader. Periodic reviews will take place, and changes made as per their responses.
Examples of Program Success
Quote from e-mail message from the American Heritage Girls scout leader to TWA Museum staff:
“Thank you so much for the wonderful time at the museum and with you!! All of the girls had a blast! I did not hear a negative comment from any of them. I appreciate all of your hard work and willingness to make this badge a possibility for our unit. I will be spreading the word to other troops in the area, and I’m sure we will be back with a fresh group of girls in the future!! Thanks again, it was fabulous!!! “
Susanne Garlett, American Heritage Scout troop Leader, Kansas City
Description The museum has developed a library, consisting of thousands of pages of historical documents, books, periodicals, photos, slides and films related to Trans World Airlines. The purpose of the library is to acknowledge the history of Trans World Airlines and to establish a strong connection between commercial aviation's present and its past. To achieve this goal, the museum needs not only to attract general visitors to view its exhibition spaces, but also to support and encourage researchers and writers to directly access, study and build on our collections. With our recently-added space, our library will maintain a public (with access restrictions) reading room where research access to items within the museum and library collection could be viewed. A museum archives-dedicated website will allow access to the library’s holdings in an accessible online format.
Category Arts, Culture & Humanities, General/Other Museum Collections Conservation
Population Served General/Unspecified
Short-Term Success The museum’s volunteers have received hundreds of research requests, originating from former TWA employees/families, media outlets, researchers, writers and students. Requests are fulfilled in a timely manner, as we realize that most inquiries are made with copy deadlines. The museum accepts each inquiry as a priority, and if we are unable to fulfill the request directly, we make every attempt to locate alternative research outlets. Requesters are satisfied with our services and that we attempt to respond to all requests within 24 hours.
Long-Term Success
The library’s ultimate goal is to expand access to our collection to those interested in commercial aviation history. To fulfill this goal, the museum will:
  • Lead the nation in providing access to digital material related to Trans World Airlines.
  • Build a comprehensive digital collection that is among the best in the country.
  • Negotiate with e-publishers to make popular digital material easily available to patrons.
  • Create and collect oral histories.
  • Introduce new models for improving information access and delivery.
  • Implement a user-friendly website and catalog.
  • Maintain a public (with access restrictions) reading room where research access to items within the museum and library collection could be viewed.
Program Success Monitored By The museum has  taken a leadership role in determining the best way for libraries to preserve collections in older formats. To fulfill that responsibility, we have developed a new and better ways to hear what the public wants in the collection. We also have developed methods for  our library can connect with information seekers, and with other aviation libraries and resources.
Examples of Program Success Quote from William F. Cass, a researcher who is writing a book: “Many thanks for this. That is a real service that you are providing. The Museum’s contribution to this book has been tremendous.” Quote from Dave Drimmer, owner of a 1939 Boeing 307 Stratoliner that was originally owned by Howard Hughes: "Many thanks for your ongoing research efforts regarding the Hughes Stratoliner. I sincerely appreciate this new area of archival material and again, thanks for your time and interest with my request, you've been very helpful, take care." Quote from Yemane Demissie, a professor at NYU's Tisch School of the Arts working on a social history documentary on Ethiopia: "This is amazing! Thank you for researching so much information in such a short time frame. I'm traveling at the moment and will follow up on all of your leads and suggestions this evening. I will get back to you as soon as I've reviewed the material. I really appreciate your time and generosity.”
CEO Comments
The TWA Museum's Archive Collection includes historic objects from the golden age of commercial aviation.  The collection ranges from 1927-2003 and consists of TWA uniforms and accessories, serving items, historical and advertising images, model airplanes, furniture, training items, route maps, documentation items, posters and signs, safety items and miscellaneous objects that are held in public trust.  It is the responsibility and duty of the archive objects department to insure that the objects are accounted for in our PastPerfect database and are safely stored in our facility for the education and benefit of future generations.  Along with each item in the collection is a story of TWA and the employees who worked for the company.  Our department is currently conducting oral histories that will greatly add to the understanding of the history of TWA and will make important connections with the objects in the collection,  The archives department is working toward eventually providing access to the many collection's items on the museum archives dedicated website which will be accessible online along with objects from the library.
Executive Director/CEO
Executive Director Board Chair serves as Executive Director
Term Start July 2012
Paid Full-Time Staff 0
Paid Contractors 0
Volunteers 35
Formal Evaluations
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Quarterly
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy No
DonationSilver Wings International0
DonationSignature Flight Support2013
DonationInternational Association of Machinists2013
DonationPerfection Floor Tile2016
Goods and ServicesPicture and Frame Industries0
DonationMCR Developement0
Donation and SponsorCommunity American Credit Union2018
Board Chair
Board Chair Ms. Pam Blaschum
Company Affiliation Trans World Airlines - retired
Term July 2012 to July 2020
Board Members
Ms. Pam BlaschumTrans World Airlines - retired
Mr Chris FunkPicture and Frame Industries, Owner
Mrs. Belinda HobbsRetired TWA employee:Senior Buyer Propulsion Engines
Mr. John MaysAnimal Control Training Services, Owner
Ms. Ann NolandVolunteer
Ms. Nancy SitzmannVolunteer
Ms. Alice WaskoVolunteer
Mr. Steve WoodBoard Member
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 8
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 3
Female 5
Unspecified 0
Board Meeting Attendance % 100%
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 30%
Percentage Making In-Kind Contributions 15%
Number of Full Board Meetings Annually 4
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Communications / Promotion / Publicity / Public Relations
CEO Comments
Our main challenge is our rent recently almost tripled.  Our goal is to have more corporate sponsors and donors to assist us in the areas of  rent and reducing the humidity levels in our Archive and Library rooms.
We have spent over $50,000 to improve our spaces and have built our Ambassador Club, Library and Conference Room in what was previously a blank warehouse.
We are very proud of what we have accomplished and more people will consider us a hidden gem in Kansas City.
Fiscal Year Start Jan 01, 2018
Fiscal Year End Dec 31, 2018
Projected Revenue $128,502
Projected Expenses $86,340
Foundation Comments
  • FY 2018, 2017, 2016: Financial data reported using the IRS Form 990-EZ.
  • Foundations/corporate revenue line item may include contributions from individuals.
Detailed Financials
Expense Allocation
Fiscal Year201820172016
Program Expense$62,128$76,540$36,702
Administration Expense$0$9,455$12,463
Fundraising Expense$0$5,981$4,356
Payments to Affiliates------
Total Revenue/Total Expenses1.861.272.12
Program Expense/Total Expenses100%83%69%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201820172016
Total Assets$296,491$246,080$220,984
Current Assets$204,687$213,086$169,560
Long-Term Liabilities$0$0$0
Current Liabilities$0$0$0
Total Net Assets$296,491$246,080$220,984
Short-Term Solvency
Fiscal Year201820172016
Current Ratio: Current Assets/Current Liabilities------
Long-Term Solvency
Fiscal Year201820172016
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201820172016
Top Funding Source & Dollar Amount --Individual Donor $25,678Greater Kansas City Community Foundation $40,000
Second Highest Funding Source & Dollar Amount --Silver Wings International, Inc. Group $10,483Silver Wings International Inc. $7,530
Third Highest Funding Source & Dollar Amount --Flight Central Hotel & Holden Family Trust (each) $5,000Greater Kansas City Community Foundation $5,000
Capital Campaign
Currently in a Capital Campaign? No
Other Documents
TWA Museum Newsletter 20172017View
TWA Museum Newsletter 2017 -22017View
TWA Museum Newsletter2016View
TWA Museum Newletter November2016View
Museum Brochure2016View
Organization Name TWA Museum, Inc.
Address 10 Richards Road
Kansas City, MO 64116
Primary Phone (816) 234-1011
Contact Email
CEO/Executive Director Board Chair serves as Executive Director
Board Chair Ms. Pam Blaschum
Board Chair Company Affiliation Trans World Airlines - retired
Year of Incorporation 2012