Northland Shepherd's Center
4805 NE Antioch Road, Suite 9
Kansas City MO 64119-3401
New Van with Officer
Web and Phone Contact
Telephone (816) 452-4536
Mission Statement
To improve the lives of older adults (60-plus) and help them remain in their homes -- "age in place" --and thrive in the community.
CEO/Executive Director Ms. Rebecca Gordon
Board Chair Dr. James Stewart
Board Chair Company Affiliation North Kansas City Hospital
History and Background
Year of Incorporation 1991
Former Names
Shepherd's Center of the Northland
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement To improve the lives of older adults (60-plus) and help them remain in their homes -- "age in place" --and thrive in the community.
Background Statement

Five dedicated Kansas City Northland citizens created the original Shepherd’s Center of the Northland in 1990. These residents caught up in the reality that adults are living longer and need new beginnings, focused on three concepts:

  1. Aging adults want to continue being contributing members of the community;
  2. Active 60+ adults have great empathy for the more frail members of their generation and want to help them;
  3. More than 90% of older adults in the community want to remain in their homes—age in place.
This handful of individuals borrowed the “Shepherd’s Center” concept. The first Shepherd’s Center originated in 1974 in Kansas City, MO, when the Rev. Dr. Elbert C. Cole formed a coalition of civic leaders to consider “aging in America.”  Rev. Cole saw the mature years as an opportunity for healthy, concerned adults to engage in educational enrichment and to volunteer their talents to help the frail and home-bound find new ways to remain integrally involved in their communities. 
From the onset, establishing connections in the community and securing volunteers were paramount. The organization received its 501 (c) 3 IRS papers in 1991 and offered three programs, which were utilized by about 45 people in Clay County.
Today, a 15-member Board of Directors governs three full-time and nine part-time employees, who assist more than 3,500 Clay and Platte County 60+ adults annually. Whether they are active or frail older adults, they are an integral part of the 19 NSC programs that foster the new paradigm of “meaningful aging.” Three hundred and fifty plus volunteers comprise the “heart” of the agency’s services.
In 2014, the progressive Board of Trustees and executive staff changed the name to Northland Shepherd’s Center (NSC) to better exemplify its location – the Northland area of Greater Kansas City, Missouri.
Among its newest programs are Community Care Management, which includes the former CLAIM and Benefits projects, Healthy Lifestyles, and its expanded transportation program with the addition of a new van. NSC is funded by private donations, foundations, corporate grants, fund-raisers and its annual giving campaigns. Approximately 80% of NSC clients are low income, living at income thresholds of $20,000 or less annually.
Impact Statement
  • Meals on Wheels: NSC has added Northland Meals on Wheels to its programs. At the request of the Northland Meals on Wheels organization, NSC took over leadership of the program. This addition now sets a record of 20 programs on the Northland Shepherd’s Center slate. The meals program coincides exactly with NSC’s mission – to improve the lives of older adults in the Northland, help them remain in their homes and thrive in the community.
  • Advancement of the Healthy Lifestyles Program: NSC started its exercise program for older adults a few years ago, and now it has a full slate of exercise endeavors to help 60+ adults in the area. Three programs, Matter of Balance, PEPPI and LIFT provide a full complement of balance and strength-building workouts to promote healthy lifestyles. Response to evaluations indicate more than 70% of Healthy Lifestyles registrants avoided falls and experience an improved lifestyle because of the program.
  • Collaborations: Continual focus on building partnerships and collaborations has resulted in another new program – Together We Care. Tri-County Mental Health and NSC jointly set up the program to help the Northland’s ever-growing number of caregivers. Together We Care provides gatherings for caregivers in which professionals offer assistance and where individuals involved in providing care for an older adult can discuss and find help in addressing their quandaries. The program ties in with NSC’s Heart to Heart Program.
  • Transportation services: Transportation was one of NSC’s first programs 27 years ago, and it recently took a new turn toward greater success. For the first time, NSC has its own bus and has contracted with three part-time drivers to accommodate the needs of various groups. NSC’s volunteer drivers also take clients to personal doctor’s appointments or help them meet other individual schedules, but the bus has advanced the transportation services department.
Needs Statement
  1. Updated software and database system: NSC's unique programming necessitates working with a technology expert to build a system specific to NSC needs. Estimated costs to build software program specific to NSC's are $50,000; maintaining the program will 
  2. Accelerating business and individual contributions
  3. $300 will help an older adult take 8 sessions of a Matter of Balance class to help him/her avoid treacherous falls.
  4. $200 will help an isolated older adult join a BreakTime session to learn and socialize with others.
  5.  $150 will help a caregiver take the Powerful Tools for Caregivers class so he/she can learn how to cope with giving round-the-clock care. 
  6. $50 will serve as a valuable donation to the emergency fund which is used to help older adults pay utility bills or pay for medications until permanent help can be found.
Service Categories
Transportation Assistance
Centers to Support the Independence of Specific Populations
In-Home Assistance
Areas of Service
MO - Clay County
MO - Platte County
The Northland area of Kansas City, Missouri, consists of communities that lie north of the Missouri River. The Northland encompasses Clay and Platte Counties (852 square miles) with 159.8 square miles lying within the city limits of Kansas City, MO. Within four years (2010-2014), the Northland experienced a tremendous surge in population—2014 Census Data reports Platte County to be the fastest growing county in the Kansas City region; Clay County ranks third. 
CEO/Executive Director/Board Chair Statement
Rebecca Gordon, Executive Director
I’ve learned a lot in my 24 years of working with older adult clients at NSC. What exceeded my expectations is the rapid escalation in numbers of older adults and the advancement of services we must offer as we live up to our mission to improve the lives of Northland older adults and help them stay in their homes. Studies prove older adults want to remain in their own homes. At the very least, they’d rather live with a relative than move into long-term care or a nursing home. Comfort, familiarity, security and independence rank among the top reasons older adults choose to remain at home.
They want to sustain the connections that have mattered throughout their lives. Our staff has a curiosity about what each of our clients cares about. For our more than 350 volunteers and our staff, personalizing help is important. Jenny may not want the same kind of banking help as does Mabel; John may not want to eat at the same time every day while Frank prefers to have the three standard meals.
There can be no greater cause than helping our clients maintain their individuality and believe that aging is not lost youth but it is a new stage for a prospective community.
Board Chair – Dr. Jim Stewart
This is an exciting and gratifying time to lead the NSC Board of Trustees. Among the top priorities for NSC is seeking a new physical location. A Board committee is in the heart of conducting a search. The ever-growing population of the Northland’s older adults combined with the strong desire to “age in place” causes our staff and volunteers to multiply its services.
In addition to the new facility search, we are adding new programs including greater outreach through the Community Care Management Team. Also, the Board inspired Donor Motivation Program makes this an exciting year to be the Board leader.
As an internal medicine specialist focusing on geriatrics, I’ve enjoyed contributing to the Board. This year will end my Board service, but my involvement with NSC will continue. I urge more people to become volunteers. It’s easy. Go to our Website and respond on the “volunteers” tab. Or just call our agency and ask how you can help. Volunteers can choose from among our 19 programs as to where they would like to help.
If people do not have the time to volunteer, I encourage them to make a donation. They can do that directly online. More than 85% of our clients live on less than $25,000 a year, so it’s impossible for them to squeeze out dollars to pay for additional services. Donations keep our programs alive.
1. Community Care Management Team (Includes Benefits and CLAIM)
2. Call Check or Well-Person Check
3. Grocery Van
4. Personal Shopper
5. Minor Home Repair
6. Lawn Mowing
7. Care Call and Friendly Visitor
8. Respite Care
9. Information & Resource Center
Program Budget $222,645.00
Category Human Services, General/Other Senior Services
Population Served Aging, Elderly, Senior Citizens, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success 300 volunteers will provide a variety of services that will assist the older adult.
Long-Term Success To provide reliable, affordable, door to door transportation to medical appointments, minor home safety repairs and additional in-home services and benefits resources for older adults over the age of 60 in Southern Clay and Platte Counties that will assist the older adult in healthy aging in place.
Program Success Monitored By Evaluations at the end of various sessions and yearly client surveys.
Examples of Program Success A couple living in the Northland had been using our medical transportation program for several years. The husband is legally blind and his wife has mental problems that are managed by medication and therapy. We regularly provide transportation for the wife to go to Tri-County Mental Health and the husband rides along for support. Last November the wife had a heart attack. They have no family in the area. After calling our office to ask about assisted living facilities in the area we provided him with that information but also told him about other services we offered such as help getting groceries, taking to them to the bank, having a volunteer go to doctor's appointments with them. With help from SCN and good neighbors they are managing well at home and happy they didn't have to move.
Adventures in Learning is for 60+ active adults. Adventures in Learning is offered twice monthly in two different locations. Socialization, activities and education often develop lasting friendships. Learning & Laughter, offered twice monthly, attracts the ambulatory, more frail 60+. Guest speakers or vocal groups, chair exercises, crafts and bingo are among the many activities. BreakTime Club, a four-hour program held each week in two different locations, is for the more frail elderly who need help with activities. Caregivers bring their loved ones and can then  take a "break" knowing their relative is in safe hands. Lunch is served. Healthy Lifestyles, one of the newest programs, offers agility and strength-building sessions. Additionally, take-home notebooks with exercise instructions show 60+ individuals how to foster healthy living.
Program Budget $164,800.00
Category Human Services, General/Other Human Services, General/Other
Population Served Adults, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success To provide lifelong learning opportunities and events that will enhance the older adult in different stages of their lives. For the active older adult “Adventures In learning” is offered twice a month at two different locations. For the less active adult who may no longer drive, Learning & Laughter classes will be offered twice month and for the frail elderly eight times a month at two locations.
Long-Term Success Older Adult participants have opportunities to engage in social activities and learning opportunities.
Program Success Monitored By Yearly client and family survey
Examples of Program Success Les is a very lively and independent 96 year old. He lives alone in his own home. He has a granddaughter that lives close by that helps with medication and appointments. His daughter lives in Texas. Les had attended our Northland Adventures in Learning program for many years but this past July the family had to take his car away from him and wanted to see if transportation could be provided for him. After some conversation about his declining health and isolation it was suggested he try our Break Time Club program. We arranged for transportation and he instantly fell in love with the program. He looks forward to attending where he can be with his new found friends.
Description Successes for 60+ adults as well as their caregivers characterize these programs. Transportation is a primary service. In this expansive Northland where public transportation is sparse, this free service provided by NSC volunteers is essential. Additionally, in late 2015 NSC's donors made it possible for the agency to purchase a van to takes groups of individuals to activities, shopping tours or other events. NSC is the only agency in the Northland to offer arm-in-arm and door-to-door transportation for its clients. Heart-to-Heart is a monthly session for caregivers, who have opportunities to listen to professionals and share their own concerns. Powerful Tools for Caregivers is a six-week, evidence-based program where caregivers learn how to take care of themselves. Grief and Loss Support Group, held twice annually in collaboration with NorthCare Hospice and Crossroads Hospice, helps people grieving over the loss of a loved one. Just For Fun Tours provides day trips and/or week-long tours at affordable rates. Travel, educational and social experiences are important.
Category Human Services, General/Other Transportation Assistance
Population Served Adults, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success The Healthy Lifestyles Program fits well in the category of obvious short-term success. Even after three-four weeks in the various exercise programs, registrants report "I'm more agile"; "I can dress myself without holding on to furniture" and "I just feel better now." Residents taking advantage of the Transportation program report feeling more secure about getting the help they need outside the home. More than 85% of the caregivers taking part in either of the two programs report they feel more confident and less stressed about taking care of their loved ones.
Long-Term Success Socialization produces a major long-term success. Professional studies indicate quality of life is achieved when 60+ adults avoid isolation.
Program Success Monitored By
Success of the programs is monitored by:
  • The presenters.
  • Contracted professionals, collaborators or staff monitoring the programs.
  • Overall evaluations conducted by the In-Home and Programs Coordinator.
Examples of Program Success A veteran in the Benefits Advocate Program is now living happily and with far less stress because the NSC social worker found multiple benefits that ultimately helped save his home. Jane, who has received tremendous benefits from the Transportation Program, continually states she has no idea how she would have been able to get to dialysis treatments without NSC volunteers. It is essential that she is frugal; "I could not afford cab service to my treatments," she says. In addition, the arm-in-arm assistance Jane receives would be impossible if she had to take a taxi. "God bless the Northland Shepherd's Center. Because of you and your transportation program volunteers, I'm not skipping my doctor's appointments," Sarah said. For Jim, transportation to the grocery store "is great. People can bring groceries to the house, but it's so much better if I can pick up my own food. It just makes me feel a part of the community," Jim says.
CEO Comments Challenges include advancing our already needed services and continuing to offer them free-of-charge for a financially stressed adult population, which comprises 80% of our clients. The challenge also includes expanding the services to the rapidly growing 60+ population. NSC services and programs reach various ages -- the 60+ adults and their younger sons, daughters or friends who take care of them. Also, our volunteers say they have a real sense of satisfaction when they help the people who once molded this community. Over this 26-year span, many who once were volunteers are now using the services and younger volunteers take their place. The cycle is continuous. Our clients want to remain in their homes as long as possible. Our volunteers contend by helping the 60+ adults and keeping their minds and bodies active, they as volunteers feel a new spark of energy and mental acuity. As the NSC executive director, Rebecca Gordon reminds the community: "We provide our various services  at no cost, but donations are encouraged." The entire program makes the community stronger.
Executive Director/CEO
Executive Director Ms. Rebecca Gordon
Term Start May 2001
Experience Shepherd's Center Northland: Executive Director May 2001 to present; In-home Service Coordinator Aug '99 to May '01; Office Manager, Internal Medicine practice 1985-1995. Volunteer positions in St. Luke Presbyterian Church, education committee since 1983, fund raising for youth since 1985, Camp Director 1996 to 1997, Co-Director '99 and '01. Education: Southwestern College, Winfield, KS Education 1.5 years.
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Former CEOs
Ms. Brenda Garner Aug 1995 - May 2001
Senior Staff
Title In-Home Service/Program Coordinator
Experience/Biography Ray County Senior Services Board member for the past two years, Volunteer work at Whatsoever Community Center in KC.
Title Executive Director
Paid Full-Time Staff 3
Paid Part-Time Staff 9
Volunteers 300
Paid Contractors 1
Retention Rate 95%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Antioch Community Church, Clay County Health Center, Clay County Senior Services, Grief Network Group, Liberty Christian & Liberty Methodist Church, Liberty Hospital, Mosaic Life Care, McCrite Plaza, Meals on Wheels, Missouri Patient Care Review Foundation, NorthCare Hospice, North Cross Methodist Church, North Kansas City Hospital, North Kansas City School District, Northland Neighborhoods, Platte County Senior Citizens Service Fund, Rebuilding Clay County Together, St. Luke Presbyterian Church, Tri-County Mental Health, Missouri Association on Area Agencies on Aging; Neighborhood Assistance Program; Shepherd's Center of America; Clay and Platte County Falls Coalition.
Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter1971
United Way Member Agency2012
Innovative Program-Garden AngelsShepherd's Center of America2006
Jean Williams Fund DevelopmentShepherd's Center of America2006
Bishop John J. Sulivan AwardCatholic Charities of KC2006
Government Licenses
Is your organization licensed by the government? No
CEO Comments The "Shepherd's Center" concept, from the onset, focused on the importance of making volunteers the heart of our program. We continue to do so. We look forward to incorporating new volunteers to help our clients experience the best results from programs and services. And we keep apprised of our changing community. In 2014 our Board of Directors and staff  decided a name change was necessary for our organization. Placing "Northland" first differentiates us from the other Shepherd's Centers in the area. Additionally, for the past year we have a new logo depicting our ever-progressing organization. We annually assess the needs of the rapidly expanding 60+ adult population in our area. In early 2016 generous donors and foundations made it possible for NSC to purchase a new Ford 15-passenger van. We now are able to extend transportation opportunities for our clients. Our new Healthy Lifestyles program was another important management decision made in late 2014. In 2015, the Healthy Lifestyles Program helped 489 older adults achieve greater balance and taught them how to avoid falls through our Matter of Balance class. Healthy Lifestyles also includes PEPPI, which helps older adults achieve strength (use of stretch bands and weights) and agility. A major first was being invited by North Kansas City Hospital to be among four collaborators initiating a pilot program to help 65+ patients being released from the hospital. This project is partially funded by the Kemper Foundation. NSC continues to focus on pertinent partnerships and collaborations to extend financial strengths as well as services and programming.
Board Chair
Board Chair Dr. James Stewart
Company Affiliation North Kansas City Hospital
Term Jan 2011 to Dec 2017
Board Members
Mrs. Kim Arnone WattMaster Controls
Dr. Gary Carter North Kansas City Hospital
Mrs. Linda Craigie Community Volunteer; Retired Teacher
Mr. Paul Finn Bank of America
Mrs. Reta Gaebler Community Volunteer
Mrs. Lena Hogan WattMaster Controls
Mrs. Mallory Latta Community Volunteer
Ms. Josephine LoGiudice Travel Agent
Mrs. Laura Rainey Gentiva Home Health
Mrs. Mary Reichert Community Volunteer
Ms. Mary Reichert
Mrs. Yvonne Seckington Community Volunteer
Mr. Glen Smith Elder Business Law
Dr James Stewart Physician
Mr. Dennis Whitty Community Volunteer
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 14
Hispanic/Latino 1
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 5
Female 10
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 85%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Advisory Board / Advisory Council
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
Advisory Board Members
Mrs. Melanie Beard North Kansas City Hospital
Ms. Carolyn Henry Concerned Care
Ms. Glenda Kinder University Outreach Extension
Mrs. Tammy Maples Retired
Mrs Freddie Nichols Community Volunteer
Ms. Judy Rychlewski William Jewell College
Mrs. Ida May Willhaus Community Volunteer
CEO Comments I have a great staff that assists the Board of Trustees and me. We also have more than 350 volunteers that are willing to take on multiple jobs and responsibilities. Besides helping our clients and NSC as a whole, the volunteers care about each individual and have a definite passion for their work. We look forward to the challenges of continuing to add new and younger volunteers since about one-fourth of our volunteers are aging-out of the services. Many volunteers are involved in our fundraising activities. They do a great job of marketing our services as they explain to their friends the true meaning of NSC. Our Board of Trustees and staff are currently assessing the future needs of older adults in our area and deciding how we can best meet those needs. Statistics indicate that the 60+ population in our area will expand by nearly 30% in the next 15 years. New programming; satellite operations; enlarging current programming; possibly adding a new building -- these and more are being discussed as NSC addresses the future while concentrating on the present. 
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $616,246
Projected Expenses $616,046
IRS Letter of Exemption
Foundation Comments
  • FY 2014, 2013, 2012:  Financial data reported using IRS Form 990. 
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
Government Contributions$97,624$110,184$106,335
Individual Contributions----$0
Investment Income, Net of Losses$10,599$76,649$6,023
Membership Dues$0$0$0
Special Events$78,236$54,219$51,576
Revenue In-Kind$33,945$0$0
Expense Allocation
Fiscal Year201420132012
Program Expense$364,624$326,567$284,121
Administration Expense$44,345$34,072$30,381
Fundraising Expense$68,871$28,055$15,873
Payments to Affiliates----$0
Total Revenue/Total Expenses0.911.491.11
Program Expense/Total Expenses76%84%86%
Fundraising Expense/Contributed Revenue19%6%5%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$469,991$494,411$331,947
Current Assets$38,768$79,622$65,780
Long-Term Liabilities$1,438$3,665$5,780
Current Liabilities$7,407$3,906$3,458
Total Net Assets$461,146$486,840$322,709
Short-Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities5.2320.3819.02
Long-Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets0%1%2%
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar AmountClay County Senior Services $100,624 --Clay County Social Services $85,436
Second Highest Funding Source & Dollar AmountShepherd's Center of America $20,916 --Mid America Regional Council $20,899
Third Highest Funding Source & Dollar AmountUnited Way of Kansas City $20,484 --George Nettleton Home, Inc. $17,010
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years Yes
Organization Comments
Our greatest challenge is securing funds to run the organization and its programs. We are funded through grants, corporations, private donations and pertinent fund raising activities.We sponsor several fundraisers each year plus run a direct mail campaign. Our challenge now is addressing the social media outlets that will allow us to run campaigns such as on-line giving. We continue to seek new corporate outlets. Finding grant opportunities through new Foundations remains our focus as well. In the past two years, we have extended our grant writing to new foundations and have sought new corporate donors because we know we cannot go back to the same foundations and donors year after year. The Missouri Department of Economic Development Neighborhood Assistance Program approved NSC for providing tax credits to its business donors. However, this is also a challenge because many corporations are reticent to do the paperwork associated with being approved for those tax credits; others contend 50% is not enough of a tax credit to provide the breaks necessary. Our Board of Directors does an excellent job in maintaining our budget and helping us grow the budget each year as the needs of the elderly become more pronounced; NSC, however, has not attracted the $50,000 and $100,000 plus donors from the community.
Our second greatest challenge is serving the greatly expanded number of older adults with a small staff. Each of the three full-time staff members wears a number of hats; part-time staff members do much more than their job descriptions entail. Assistance is needed but the dollars are not available.
Opportunities are many--all national, state and local studies point to older adults wanting to remain in their homes and be a part of the community. NSC has the opportunity to address these desires and needs and to train additional individuals with an affinity for helping older adults. 
Organization Name Northland Shepherd's Center
Address 4805 NE Antioch Road, Suite 9
Kansas City, MO 641193401
Primary Phone (816) 452-4536
Contact Email
CEO/Executive Director Ms. Rebecca Gordon
Board Chair Dr. James Stewart
Board Chair Company Affiliation North Kansas City Hospital
Year of Incorporation 1991
Former Names
Shepherd's Center of the Northland