Wyandot Center for Community Behavioral Healthcare, Inc.
757 Armstrong Avenue
Kansas City KS 66101
Web and Phone Contact
Telephone (913) 233-3300
Mission Statement

We at Wyandot, Inc. are dedicated to our mission of "helping people with mental health needs thrive."

 
Our Vision:
Healthy minds. Healthy lives. Thriving community.
 
Our Values
  • Compassion – We treat each person with empathy, dignity and respect.

  • Excellence – We provide quality, outcome-driven services that meet or exceed expectations.

  • Positivity – We approach our work with a can-do attitude, enthusiasm and commitment to mission.

  • Innovation – We identify and create new opportunities to better serve our community.

  • Stewardship – We are accountable stewards of resources – our staff, finances, property, equipment and technology.  

Leadership
CEO/Executive Director Mr. Randy Callstrom
Board Chair Rev. Ken Nettling
Board Chair Company Affiliation Lutheran Minister
History and Background
Year of Incorporation 1953
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement

We at Wyandot, Inc. are dedicated to our mission of "helping people with mental health needs thrive."

 
Our Vision:
Healthy minds. Healthy lives. Thriving community.
 
Our Values
  • Compassion – We treat each person with empathy, dignity and respect.

  • Excellence – We provide quality, outcome-driven services that meet or exceed expectations.

  • Positivity – We approach our work with a can-do attitude, enthusiasm and commitment to mission.

  • Innovation – We identify and create new opportunities to better serve our community.

  • Stewardship – We are accountable stewards of resources – our staff, finances, property, equipment and technology.  

Background Statement
Founded in 1953, Wyandot Center has a longstanding history of providing quality mental health and behavioral health services for Wyandotte County residents. We were established as the Wyandotte County Child Guidance Center. Within four years, services expanded to adults. In 2011, children's services were organized into a separate non-profit entity named PACES with Wyandot Center serving only adults. Wyandot Center and PACES (along with Kim Wilson Housing and RSI) are part of the Wyandot Inc. family of non-profit organizations. Wyandot, Inc. provides the infrastructure (i.e., accounting, human resources, communications, IT, fund development and other services) for all agencies.
 
As the county's designated community mental health center, Wyandot Center operates through two clinical departments that serve the adult population:
  • Comprehensive Outpatient Services--offering outpatient therapy, the assessment center and Psychiatric Services Clinic for persons dealing with symptoms of mental illness.
  • Community Support Services--providing case management, Psychiatric Services Clinic, the Crisis Clinic, 24-hour Crisis Telephone Line, psychosocial groups, peer support, the Frank Williams Outreach Center (for persons who are homeless), ArtMakers’ Place (art therapy) and other services targeted to persons with serious and persistent mental illness (SPMI).
In 2010, the Center consolidated our Adult Services Psychiatric Clinics to our 47th Street location in mid-Wyandotte County and relocated our Crisis Clinic to this facility. With our psychiatrists and advanced practice registered nurses in a concentrated location, this consolidation has resulted in greater efficiencies and enhanced quality and access to psychiatric services for consumers. This has also provided greater convenience for consumers with proximity to the major bus line. We offer a Health & Wellness Clinic that strives to integrate primary care and behavioral health services); this clinic is physically located between the Crisis Clinic and the Psychiatric Services Clinic.
 
The 47th Street Building houses an on-site pharmacy operated by Genoa Healthcare as another significant consumer convenience and health benefit. A PharmD is available for on-site consultation through this arrangement.
Impact Statement
Top Accomplishments of 2016:
 
  1. A new, collaborative, residential care (RESCA) model implemented in March 2015 is producing outstanding results through "high-touch" services. In partnership with Truman Medical Center and Kim Wilson Housing, housing specialists are available 24/7 in designated apartment buildings.
  2. Work completed by two SOAR case managers ranked higher than the national average, and contributed to Kansas making the top 10 states for SOAR approval nationwide.
  3. Our Supported Employment Team reached the highest national Individual Placement and Support (IPS) fidelity score and the highest in the state of Kansas in its history of implementing the model focused on helping persons with mental illness secure employment.
  4. Through our ArtMaker's Place program, our consumers created and painted a beautiful mural that features an abundant and budding garden scene. The mural has a permanent home at our 47th Street location.
 
Top 5 goals for 2017:
 
  1. Increase revenue for underfunded programs.
  2. Continue to integrate mental health and behavioral health services.
  3. Continue to create structured trauma treatment model.
  4. Introduce best practice suicide prevention tools and training.
Needs Statement
Need #1: Financial assistance to provide care for uninsured adults seeking mental health services.
35 to 45% of adults requesting mental health services do not have insurance. Wyandot Center provides care without reimbursement, causing financial challenges for agency.
 
Need #2: Financial assistance for early intervention for ages 15-25.  Many transition-aged youth are uninsured and experiencing first episodes of psychotic illness. Many needed supports are not covered through insurance. They also need for housing and care options.
 
Need #3: Funding and donations of goods and services for persons experiencing homelessness. Many individuals experiencing homelessness need of services and basic items to ameliorate suffering and to support efforts to help transition to housing solutions.
 
Need #4: Funding for suicide assessment/prevention tool and training across the organization.
We would like to implement an assessment tool; train all clinical staff; seek certification for our Crisis Clinic and its staff in suicidality.
 
Need #5: Funding for language/cultural specific services.
Wyandotte County has a growing Latino population in need of services; most have no insurance. There is also a growing Bhutanese immigrant community in need. We propose a grant-funded position to work in eastern Wyandotte County to provide language/cultural specific therapy to the Latino population. We also propose an expressive arts program for the Bhutanese.
Service Categories
Community Clinics
Areas of Service
KS - Wyandotte County
KS - Wyandotte County Urban Core
CEO/Executive Director/Board Chair Statement As Wyandotte County’s designated community mental health center, Wyandot Center has a long history (founded in 1953) of providing services to adults with mental illness. Our focus is on caring for the whole person as reflected by the range of services we provide. These include case management, therapy, crisis stabilization, supported employment, supportive housing, art therapy and primary care available for our consumers. We use evidence-based practices proven to result in recovery outcomes. Our services are available to adults experiencing hopelessness, depression, grief or other emotional or mental health challenges; and also to those who are living with chronic mental illness. Our goal is help adults live happy and productive lives through the provision of quality, community-based services.
Programs
Description
We estimate that a high percent of our adult clients with chronic mental illness have not had primary care providers and do not access preventive care. They have poor health habits and have high incidence of other chronic diseases. Wyandot Center helps consumers navigate between primary and mental health services and access other essential services. Our program integrated care program – Health & Wellness Clinic -- provides:
  • Primary care services for adults with serious and persistent mental illness and/or substance abuse.
  • Medical assessments and care coordination with health professionals.
  • Treatment of immediate health care needs and medication management.
  • Assistance to help clients access on-site PharmD consultation and benefits from state and pharmaceutical medical assistance programs.
  • Preventive screenings and health and wellness services.
  • Integration and coordination of care among primary care and behavioral health professionals.
  • Education of consumers and mental health staff in health literacy and disease self-management.
  • Tracking of health risk and care outcomes.
  • Diversity and inclusivity.
Category Health Care, General/Other Preventive Health
Population Served Adults, ,
Short-Term Success
  • Outcome #1—Increase the number of our adult clients with serious and persistent mental illness who can identify a current and ongoing relationship with a primary care provider.
  • Outcome #2—Increase the number of contacts between behavioral/mental health medical providers and the primary care team to coordinate care.
  • Outcome #3—Document the number of behavioral health consumers assessed for chronic health conditions such as hypertension, diabetes and heart disease.
We also incorporate measuring satisfaction with our primary care services into ongoing client satisfaction surveys to obtain feedback on opportunities to improve services.
Long-Term Success
Our ultimate goal is our consumers will receive care to address their untreated health care issues. Our objectives are to improve the health of our consumers and to demonstrate that improved overall health contributes to reducing the exacerbation of the mental illness of our clients and improves their overall health.
 
Integrated care supports a three-pronged approach that includes mental health, primary care and wellness services. The Integrated Care model supports the person-centered medical health home model that takes a holistic approach to care delivery. Research demonstrates a high interrelatedness between physical and mental health. By treating, monitoring and preventing physical health problems of our consumers through our integrated care services, we anticipate enhancement of their mental health, and in the long run a healthier community and less strain on the health care delivery system overall.
Program Success Monitored By
Outcome #1—Increase the number of our adult clients with serious mental illness who can identify a current and ongoing relationship with a primary care provider.
  • Indicators of success will be that 300 consumers access services of the APRN and nurse and that these consumers understand how/when/where to access care for future health needs.
Outcome #2—Increase the number of contacts between behavioral/mental health medical providers and the primary care team to coordinate care.
  • Indicators of success will be continued referrals to the primary care services; number of clients being served
Outcome #3—Document the number of behavioral health consumers assessed for chronic health conditions such as hypertension, diabetes and heart disease.
  • Indicators of success will be the number of appropriate diagnoses of chronic disease; the number of education sessions offered
Outcome #4—Introduce an integrated electronic health record.
 
Outcome #5—Implement billing for primary care services to help ensure sustainability.
Examples of Program Success
Integrated care has allowed us to improve the health outcomes for our consumers with serious and persistent mental illness. We see almost 200 non-duplicated consumers each year during 437 patient visits. Over 75% of our consumers visit our clinic with their case managers. This indicates that our consumers seek medical care on a more consistent basis, which has measurable impact on their health. One consumer successfully adhered to their blood pressure medication regimen and abstained from alcohol use. With consistent treatment and follow-up, this consumer was able to lower their blood pressure to acceptable levels. Another consumer was having an asthma exacerbation. Our medical staff saw her immediately and treated her on-site. It was discovered our consumer was not taking prescribed asthma medications due to cost. Our staff resolved this issue, and our consumer left Wyandot Center with everything needed to manage this condition. Without our Health & Wellness Clinic, this consumer might have needed to visit the ER or gone without proper treatment. With our services, this individual was treated quickly and was given necessary resources to prevent future medical issues related to asthma.
Description Wyandot Center’s Homeless Outreach Program is coordinated by a multi-disciplinary team of Wyandot Center’s Community Support Services department. This program provides the following services to homeless individuals in Wyandotte County who are experiencing severe mental illness/co-occurring substance abuse: outreach services; screening and diagnostic treatment services; community-based mental health services; substance abuse services (through our partnership with Heartland Regional Alcohol and Drug Assessment Center); PATH-funded case management services, housing services and supports (including security deposits and one-time rental payments to prevent eviction) and referral and connection to community mental health services, primary health services, job training, educational services, relevant housing services, housing placement assistance, income assistance, employment assistance and medical assistance. The program’s mission is to benefit consumers who are often underserved by traditional mental health center programs. The program fulfills its mission by offering innovative homeless outreach services to this at-risk population in the community.
Category Human Services, General/Other Services for the Homeless
Population Served Homeless, ,
Short-Term Success The goal of the Homeless Outreach Program is to assertively outreach adults with severe mental illness (who may also have a co-occurring substance abuse diagnosis) and who are experiencing homelessness or who are at risk for homelessness in order to bring those individuals into housing and mental health services. This is accomplished through the provision of assertive community-based outreach; a resource-rich and strategically located “in-reach” service center; intensive and experienced case management services; access to public benefits, employment and housing; and access to primary health care services; and substance abuse services through our partnership with Heartland Regional Alcohol and Drug Assessment Center.
Long-Term Success
The program’s goal and measure of success is to connect with homeless individuals via outreach and offer them an opportunity to establish housing and receive mainstream mental health services at their pace, with the goal being to exit the program to other mainstream mental health and community services within six months. The overarching goal is to contribute to ending chronic homelessness in Wyandotte County by the year 2016, per the Zero: 2016 campaign the community is implementing.
Program Success Monitored By
The team has established goals to reach our success measures that are monitored on a quarterly basis:
  • We will outreach 700 adult clients in the Wyandotte County, Kansas, community.
  • We will enroll 500 new consumers into PATH services. These numbers will represent consumers who will have undergone formal intakes through the mental health center and who are considered to be “open” clients of the mental health center.
  • 55% of the people served through the PATH program will be literally homeless.
  • 125 individuals enrolled in PATH in 2015-2016 will attain income benefits, and 130 will be referred to income benefits.
  • 40 individuals that are enrolled in PATH will secure earned income, and 55 will be referred.
  • 35 individuals will secure medical insurance while enrolled in our PATH program in 2015-2016, and 50 will be referred to medical insurance programs.
  • 85 people will be referred to primary medical services, and 75 people will attain them.
Examples of Program Success
From a visitor to Frank Williams Outreach Center: I am very appreciative for the help you have provided. Frank Williams Outreach Center truly helps people in need. You guys are good people. Again I am very appreciative. It shows me that there are good people that are willing to help just as I was beginning to lose hope. I don’t want a hand-out, but a hand- up, and this is what you have provided. Thank you also to the good hearted donors to your fund for people in situations of unemployment with the current economy down as it is. Because of the donors and fundraising efforts of the Center, now because of the sleeping bag provided by the fund I have a place to lay my head.
Executive Director/CEO
Executive Director Mr. Randy Callstrom
Term Start July 2014
Experience Randy Callstrom has been with Wyandot Center for more than 25 years with increasing leadership responsibility. As the President/CEO of Wyandot Center since 2014, he is responsible for management of 200 staff, multiple programs and a $14 million annual budget. With over 25 years in the mental health field, including direct therapeutic service, leadership and program development, Mr. Callstrom is recognized as a leader in mental health locally and nationally. Under his leadership, Wyandot Center has implemented innovative yet practical solutions to provide quality, accessible and consumer-driven mental health services.
Co-CEO/Executive Director
Co-CEO/Executive Director Ms. Tonja Speer
Term Start Jan 1990
E-mail speer_r@wmhci.org
Compensation Last Year
Senior Staff
Title Service Manager
Title Service Manager
Staff
Paid Full-Time Staff 212
Paid Part-Time Staff 60
Volunteers 11
Paid Contractors 0
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Under Development
Organization Has a Strategic Plan Under Development
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy No
Document Destruction Policy Yes
Government Licenses
Is your organization licensed by the government? Yes
Board Chair
Board Chair Rev. Ken Nettling
Company Affiliation Lutheran Minister
Term May 2001 to July 2019
Board Co-Chair
Board Co-Chair Ms. Carolyn Sandifer
Company Affiliation Retired
Term June 2012 to July 2018
Board Members
NameAffiliation
Ms. Denise Baynham Consumer Representative
Ms. Jackie Bennett Retired
Ms. Therese Bysel Community First Bank of Kansas City
Mr. Wayne Headrick Electrician
Rev. Ken Nettling Lutheran Minister
Ms. Rosemary Podrebarac Attorney
Ms. Carolyn Sandifer Board of Public Utilities
Ms. Christal Watson Black Chamber of Commerce
Ms. Kathy Wolfe-Moore University of Kansas Hospital
Mr. Fred Zang Retired
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 3
Female 7
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 95%
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 6
Standing Committees
Audit
Financials
Fiscal Year Start July 01, 2016
Fiscal Year End June 30, 2017
Projected Revenue $11,446,705
Projected Expenses $11,329,281
Audit Documents
Foundation Comments
  • FYE 6/30/2014, 2013, 2012: Financial data reported using IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
$153,845$29,600$114,670
Government Contributions$3,689,151$3,342,819$2,606,990
Federal------
State------
Local------
Unspecified$3,689,151$3,342,819$2,606,990
Individual Contributions------
$0$0$0
$8,584,230$8,458,941$7,935,064
Investment Income, Net of Losses$4,079$8,555$7,325
Membership Dues$0$0$0
Special Events$0$0$0
Revenue In-Kind$0$0$0
Other$45,393$37,689$61,952
Expense Allocation
Fiscal Year201420132012
Program Expense$11,708,466$10,220,617$9,508,543
Administration Expense$2,584,797$2,498,786$2,184,645
Fundraising Expense$0$0$0
Payments to Affiliates------
Total Revenue/Total Expenses0.870.930.92
Program Expense/Total Expenses82%80%81%
Fundraising Expense/Contributed Revenue0%0%0%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$9,010,977$10,320,352$10,148,207
Current Assets$1,926,359$3,132,211$2,762,055
Long-Term Liabilities$738,806$779,133$836,181
Current Liabilities$4,965,409$4,473,696$5,024,874
Total Net Assets$3,306,762$5,067,523$4,287,152
Short-Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities0.390.700.55
Long-Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets8%8%8%
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Organization Name Wyandot Center for Community Behavioral Healthcare, Inc.
Address 757 Armstrong Avenue
Kansas City, KS 66101
Primary Phone (913) 233-3300
Contact Email information@wmhci.org
CEO/Executive Director Mr. Randy Callstrom
Board Chair Rev. Ken Nettling
Board Chair Company Affiliation Lutheran Minister
Year of Incorporation 1953