Samuel U. Rodgers Community Health Center
825 Euclid Avenue
Kansas City MO 64124-2323
Community Leaders and the Health Center CEO break ground for the new building.
Children are 41% of the Health Center's patients.
Web and Phone Contact
Telephone (816) 474-4920
Mission Statement
The mission:   To provide high quality, compassionate, and affordable health care for all.
Leadership
CEO/Executive Director Ms. Hilda Fuentes MPA
Board Chair Mr. Joe Valenciano MBA
Board Chair Company Affiliation BMO Harris Bank, NA
History and Background
Year of Incorporation 1968
Former Names
Wayne Miner Community Health Center
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement The mission:   To provide high quality, compassionate, and affordable health care for all.
Background Statement

Samuel U. Rodgers Health Center (SURHC) has a long and proud history in Kansas City, Missouri. It was in 1968 by Dr. Samuel U. Rodgers, MD, the first African American OB/GYN in Kansas City. Dr. Rodgers was known for his determination to eliminate health care disparities among people of color who had no place to receive quality affordable health care. He left a thriving private practice in 1967 to establish a clinic in the Wayne Minor Public Housing Project known as a crime hot spot. Dr. Rodgers took a 67% pay cut to open the clinic, but he believed he had found his purpose in providing health care to the poor. Today, SURHC continues his legacy and serves over 25,000 individuals annually at s sites in Jackson, Clay and Lafayette Counties. 

 

SURHC was established as the first Federally Qualified Health Center in Missouri and was part of President Lyndon Johnson’s “War on Poverty” community health center movement. In 1988, SURHC was named for Dr. Rodgers to honor his twenty years of service. SURHC is a tax-exempt 501 (C) 3 nonprofit with a fourteen member governing board of directors that is reflective of the diversity of our community and includes patient representatives.

 

Our vision is “healthy people in a healthy community,” and we strive to improve the health status and the quality of life for low income and uninsured families. We accomplish our mission by providing primary and urgent care in the areas of adult and senior medicine, OB/GYN, pediatric and adolescent medicine, behavioral health and dental health services for over 25,000 of our community's most medically vulnerable families. We also provide on-site Women, Infant & Children (WIC), imaging, pharmacy and laboratory services. In addition, SURHC offers community outreach, screenings, health literacy and health education programs to over 10,000 individuals each year.

 

Part of the SURHC’s uniqueness is our ability to provide high quality healthcare for our ethnically, racially, linguistically, and religiously diverse base of patients with cultural competence. Mono-lingual non-English speaking immigrants and refugees are a significant percentage of SURHC’s patient population, requiring interpretation in over thirty languages and services that are culturally sensitive to the many cultural nuances related to health care. SURHC provides access to care regardless of insurance status or ability to pay.
Impact Statement

In the past year Rodgers Health became the new home of the Healthy Start program. Healthy Start provides services to pregnant moms and contributes to a healthy pregnancy and child. The program includes parenting education, breastfeeding support and nutritional counseling. Hundreds of new moms and their families, who call Rodgers Health their health care home, have benefited from these services. Additionally, we were selected as the recipient of an American Cancer Society grant to foster greater use of the HPV (human papillomavirus) vaccine in preteen boys and girls. The vaccine helps prevent numerous cancers associated with this virus. Finally, our WIC Services Department received the USDA’s Food and Nutrition Service’s Loving Support of Award of Excellence – Gold, based on our excellent breastfeeding education and peer counseling program. Our WIC Department was one of only 55 WIC agencies recognized.

 

Moving forward our goals will be focused on developing SURHC’s Foundation so that we can obtain additional donor funding to strengthen our financial reserves, helping us weather the uncertainty of government reimbursements and ensure we can provide the best medical care possible. We will also be looking to grow our patient base as well as our community involvement in order to provide more services to more patients. Finally, we will focus on programs and plans to address challenges within our patient population. 
Needs Statement
We are in need of several items in order to continue to provide outstanding healthcare to our patients. Our needs include:
  • A new ultrasound machine to improve the services provided in our Imaging Department. 
  • We need increased care coordinator staff to help address the challenges our patient population faces each day. 
  • We are in need of replacements for several pieces of medical equipment including: an automated height machine, handheld otoscopes, blood pressure monitors, fetal dopplers, handheld thermometers, and microscopes. 
  • We need volunteers to help the Health Center improve and extend our services. Volunteers are needed for one-time group opportunities and for ongoing assistance in all areas of the Health Center. 
  • Finally, we are in need of supplies for new mothers, such as car seats, baby monitors, and items for new mothers for our Pelican Club, a program designed to educate new mothers and increase health outcomes for their babies.
Service Categories
Community Clinics
Mental Health Treatment
Community Clinics
Areas of Service
MO - Jackson County
MO - Clay County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
MO
MO
CEO/Executive Director/Board Chair Statement

Samuel U. Rodgers Health Center continues to carry on the mission of my dear friend, Dr. Samuel U. Rodgers, M.D., who founded what was to become the Samuel U. Rodgers Health Center, named in his honor. Dr. Rodgers opened a small medical practice office back in 1967 in the old Wayne Miner Housing Project. His mission was to provide high quality, compassionate and affordable healthcare for all—and that mission remains very much alive today, within the seven  practice sites that now comprise Samuel U. Rodgers Health Center. 

 

Last year we provided medical, dental and behavioral health services to over 25,000 patients thanks to a team of experienced and dedicated physicians, nurses, therapists and support staff. Those come from all age groups including infants, children and teens, and adults and seniors.

 

In addition to our Downtown Campus on the northeast side of Kansas City, Missouri, we have 2 family practice locations in the Northland; two dental offices—one in the Clay County Health Department and the other located within the J.A. Rogers Elementary School in the Kansas City, Missouri School District; we provide substance abuse treatment at a location in midtown, Kansas City; and we also have a family medicine, women’s health and dental practice office located in Lexington, Missouri, in Lafayette County.

 

The National Committee for Quality Assurance gave SURHC the distinction of being recognized as a Level 3 Patient-Centered Medical Home this year. This model of care is founded on team-based, patient-centered care, which actively engages the patient and family in developing the plan of care, teaching self-management skills, and ensuring follow-up care.
  
This distinction emphasizes the Health Center's focus on high-quality care that is responsive to our patient's needs. 
Programs
Description Adult Medicine provides primary and preventive care for patients age 19 years and older. Medical services are offered at the downtown clinic, Clay County Family Medicine, and Rodgers- Lafayette Family Practice. Services include: urgent medical care, health screenings, physical exams, HIV testing and counseling, internal medicine, diagnostic testing and screening, chronic disease management, and immunizations. 
Program Budget $1,625,000.00
Category Health Care, General/Other Home Health Care
Population Served Poor,Economically Disadvantaged,Indigent, Immigrant, Newcomers, Refugees, General/Unspecified
Short-Term Success
  • 91.4% of our patients received Tobacco Use Screenings. 
  • 64.3% received Tobacco Cessation Counseling. 
Long-Term Success Prevent excess morbidity and mortality due to chronic diseases.
Program Success Monitored By Sample chart review, patient surveys, and oversight by the Quality Improvement Team.
Examples of Program Success
  • 25% % of diabetic patients with HbA1C levels >/9.0% had one or more HbA1C levels documented in the past twelve months. 
  • 83% of hypertensive patients have a blood pressure below 140/90.
 
Description Children's and Adolescents' care is offered at the Downtown Campus, Clay County Family Medicine, Cabot Westside Clinic, and Rodgers Lafayette. Children aged 0-18 receive check ups, immunizations, diagnostic testing, developmental screenings, treatment of childhood illnesses and urgent medical care.
Program Budget $885,000.00
Category Health Care, General/Other Ambulatory & Primary Health Care
Population Served Poor,Economically Disadvantaged,Indigent, Children and Youth (0 - 19 years), Immigrant, Newcomers, Refugees
Short-Term Success

74.3% of pediatric patients received age appropriate immunizations.

Long-Term Success 90% of pediatric patients receive age-appropriate immunizations as determined by the Missouri Department of Health schedule of recommended vaccinations.
Program Success Monitored By Short term program success is monitored through quarterly chart review, patient satisfaction surveys and monitoring by the Quality Improvement Team.
Examples of Program Success
  • 74.3% of children received age-appropriate immunizations.
  • 51.4% of adolescents received weight screening and follow up. 
Description OB/GYN services are offered at the Downtown Campus, Cabot Westside and at Rodgers Lafayette. Patients seen in Women's Health receive routine well-woman exams, family planning, urgent medical care, pre/post natal care, breast and cervical cancer education and screening, preventive screenings with follow-up and referral, and treatment of sexually transmitted diseases.
Program Budget $1,500,000.00
Category Health Care, General/Other Family Planning
Population Served Poor,Economically Disadvantaged,Indigent, Females, Adults
Short-Term Success
-49.7% of Health Center OB patients enter prenatal care in the first trimester.
 
-Fewer than 7% of births have a low birth weight.
Long-Term Success
Improve access to preventive checkups and prenatal care.
Program Success Monitored By Sample chart review, patient satisfaction surveys and oversight by the Quality Improvement Team.
Examples of Program Success
The missed appointment rate for women's health is 19.66%, which is lower than other departments which are consistently over 20%.
Description
The Health Center provides a wide scope of dental services at four sites in Jackson, Clay and Lafayette County.  Our services include preventive, nutrition, urgent dental care, and pediatric dentistry. One of our dental practice's is located in an elementary school located in a low-income community. It provides access to young children to obtain dental care during school hours.
 
 
Program Budget $2,475,000.00
Category Health Care, General/Other Dental Health Care
Population Served Poor,Economically Disadvantaged,Indigent, At-Risk Populations, Immigrant, Newcomers, Refugees
Short-Term Success 70% of patients needing extensive dental care will complete their dental treatment plans.
Long-Term Success Prevent and control oral and craniofacial diseases, conditions and injuries and improve access to related services.
Program Success Monitored By Sample chart audits crosschecked with MIS data.
Examples of Program Success 74% of patients are currently in the maintenance phase of care.
Description Timely and accessible behavioral health services can prevent a person with mild depression or anxiety from spiraling down to suicidal thoughts, substance abuse, unchecked anger, risky behaviors, and perhaps homicide or suicide. We have psychiatrists and licensed counselors on staff.  
Program Budget $1,075,000.00
Category Mental Health, Substance Abuse Programs, General/other Outpatient Mental Health Treatment
Population Served Poor,Economically Disadvantaged,Indigent, Adults, People/Families with of People with Psychological Disabilities
Short-Term Success 75% of patients will improve their mood levels from the established baseline.
Long-Term Success Improve the mood, behavioral, psychological and social functioning of patients as measured on the Beck scale. 
Program Success Monitored By Chart audits, patient satisfaction surveys and oversight by the Continuous Performance Improvement Committee.
Examples of Program Success
  • 82% of clients increased their mood score from the time of intake to completion of treatment plan.
  • 70% of clients increased their mood score from the time of intake to completion of treatment plan.
CEO Comments

The challenges of providing health care services during an economic down turn are many. Almost ninety-five percent of the patients served by SURHC live at or below 200% of the Federal Poverty Level. Ninety-two percent are uninsured or rely on MO HealthNet (Medicaid). Obtaining the resources necessary to ensure that we can meet our patients'  needs is a constant and ongoing challenge. To address this challenge, SURHC is investing in an aggressive fundraising effort targeted toward increasing unrestricted revenues to support increased services.

 
The diversity of SURHC's patient population is also a challenge. SURHC is often referred to as the "United Nations" of healthcare in Kansas City, as for many years we have served a large refugee community that requires interpreters and cultural understanding. We are proud of our cultural competence and inclusiveness of our racial, cultural, religious, and ethnic diversity of our staff, patients, board of directors and community.
Executive Director/CEO
Executive Director Ms. Hilda Fuentes MPA
Term Start Sept 2005
Experience

Ms. Fuentes has a Master of Science in Public Administration from Eastern Michigan University, and a Bachelor of Science in Business Administration from Southeastern University in Washington, D.C. Before joining the staff of the Samuel U. Rodgers Health Center as CEO in 2005, Ms. Fuentes served as the deputy director and division chief for the Kansas City Health Department in Kansas City, Missouri. She has also worked as a consultant for Hospice Management Partners, as Vice-President for Saint Luke's-Shawnee Mission Health System, Director of Development for Cabot Westside Clinic in Kansas City, and as Vice-President of Hospice Services for the Sisters of Mercy Health Care Corporation.

Co-CEO/Executive Director
Term Start
Compensation Last Year
Former CEOs
NameTerm
Benjamin F Pettus Jr.Oct 1998 - Jan 2005
Rita Rodgers Stanley Dec 1996 - Apr 1998
Senior Staff
Title Chief Financial Officer
Experience/Biography Bob Theis holds a B.S. in Journalism from the University of Kansas, a MS in Accounting from University of Missouri-Kansas City, and is CPA liscensed. He spent three years with Grant Thornton, three years with Saint Luke's Shawnee Mission Medical Center. He has been a consultant to CPA firms and is treasurer and board member to Save, Inc.
Title Chief Medical Officer
Experience/Biography
Dr. Ross worked as an Embryologist prior to his Family Medicine residency; he then served as Medical Director of a hospital on the East Coast before relocating to Arizona, where he assumed the post of Regional Medical Director for two of the nation's largest Urgent Care companies, each serving over 50,000 patients annually. Dr. Ross has also been the Medical Director of a national health care management organization and creative director for a medical software firm developing point-of-service applications to improve patient outcomes.
Dr. Ross received his medical degree from J.S.S. College in India and then completed his residency in Family and Community Medicine at Penn State University. In addition, he has a Master of Business Administration from the University of Arizona.
Title Executive Director, SURHC Foundation
Experience/Biography

Patrick Sallee joined Samuel U. Rodgers Health Center Foundation in 2014. His background is in leading successful fundraising efforts for well established organizations which have included the American Red Cross and Big Brothers Big Sisters. He has over 10 years fundraising experience in leadership positions.

Sallee has a Master's Degree in Public Administration with a non-profit management emphasis from the University of Missouri-Kansas City; he is a member of the Centurions program through the Greater Kansas City Chamber of Commerce. Actively involved in community organizations, he has served on the board of Nonprofit Connect and currently sits on the board of Genesis Promise Academy.

Title Chief Human Resources Officer
Experience/Biography Janelle Harvey Jordan began started working at Rodgers Health in early 2015. She received her degree from Illinois State University and holds her Senior Professional in Human Resources certification. She serves team members at all levels of our organization. Janelle brings more than 20 years of experience in the human resources field, having managed and directed both benefits administration and human resources departments. Prior to Rodgers Health, Janelle was responsible for human resources oversight at nearly a dozen sites around the country. 
Staff
Paid Full-Time Staff 225
Paid Part-Time Staff 19
Volunteers 20
Paid Contractors 1
Retention Rate 10%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Innovative off-site service provision distinguishes the Health Center from other community health centers. The Community Outreach Department provides numerous programming outside Health Center walls. Collaborations include: 

 

  • The Mexican Consulate – Ventanillas de Salud (Window of Health): An on-site outreach worker welcomes the newest members of the Latino community, responding to general inquiries, scheduling appointments, arranging transportation and placing appointment reminder calls.
  • Jewish Vocational Services (JVS): As the Refugee Resettlement Organization locally, JVS works closely with SURHC to ensure timely access to health care for refugees in their programs. They provide transportation and when needed, translation services.
  • Vietnamese American Community of Greater Kansas City (VAC): The VAC has been a partner with SURHC for over a decade. They supply volunteers and assist with health education programs and screenings for their community.
  • Truman Medical Center (TMC): As the safety net hospital for the area, TMC partners and collaborates in numerous ways with SURHC. 
  • SURHC actively participates in a variety of organizations, boards, and committees that focus on the medical, dental and behavioral health needs of our community.

 

Government Licenses
Is your organization licensed by the government? Yes
CEO Comments The Health Center's Board of Directors is comprised of individuals with diverse experience and backgrounds such as medicine, finance, law, accounting, management, and community activism. At least 51% of board members are consumers of Health Center services. The board meets on a monthly basis and has several committees, including finance, audit, human resources, board development, and professional relations. Board members receive orientation and are provided with governance education four times a year.
Board Chair
Board Chair Mr. Joe Valenciano MBA
Company Affiliation BMO Harris Bank, NA
Term Nov 2010 to Nov 2016
Board Members
NameAffiliation
Ms. Susie Haake Nonprofit Adviser
Dr. Ximena Ilabaca-Somoza MD, MPHClay County Public Health Center
Mrs. Melina P Johnson
Mr. Sidney King CPALiberty Bank and Trust
Dr. Leonardo J Lozada MD, MBA
Dr. Manuel Solano MDKCMO School District
Mr. Jon Trozzolo
Mr. Joe Valenciano Commercial Banking
Ms. Donna Wilson Peters Attorney
Mr. Thomas B Wright, III
Board Demographics - Ethnicity
African American/Black 4
Asian American/Pacific Islander 0
Caucasian 2
Hispanic/Latino 4
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 4
Female 6
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 67%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 70%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Audit
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Building
Executive
Finance
Nominating
CEO Comments
 
The Health Center's Governing Board of Directors is comprised of individuals with diverse experience and backgrounds such as medicine, finance, law, accounting, management, and community activism. At least 51% of board members are consumers of Health Center services. The board meets on a monthly basis and has several committees, including finance, audit, human resources, board development, and professional relations.  Board members receive orientation and are provided with governance education four times a year.
Financials
Fiscal Year Start Oct 01, 2015
Fiscal Year End Sept 30, 2016
Projected Revenue $26,697,519
Projected Expenses $22,384,103
IRS Letter of Exemption
Foundation Comments
  • FYE 9/30/2014: Financial data reported using the IRS Form 990.
  • FYE 9/30/2013, 2012:  Financial data reported using audited financial statements. 
  • Foundation/corporate revenue line item may include contributions from individuals. 
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
$1,281,583$8,350,830$8,621,466
Government Contributions$8,181,089$0$0
Federal--$0$0
State--$0$0
Local--$0$0
Unspecified$8,181,089$0$0
Individual Contributions--$0$0
$184,636$0$0
$10,571,576$7,793,964$6,918,940
Investment Income, Net of Losses$76,279$0$0
Membership Dues$0$0$0
Special Events$41,408$0$0
Revenue In-Kind$6,152,743$0$0
Other$410,605$556,645$950,460
Expense Allocation
Fiscal Year201420132012
Program Expense$19,430,918$15,119,985$13,496,681
Administration Expense$3,543,571$3,541,925$3,709,861
Fundraising Expense$91,165$0$0
Payments to Affiliates--$0$0
Total Revenue/Total Expenses1.180.890.96
Program Expense/Total Expenses84%81%78%
Fundraising Expense/Contributed Revenue1%0%0%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$35,048,194$30,544,345$32,575,409
Current Assets$5,657,179$6,353,875$6,784,743
Long-Term Liabilities$0$0$0
Current Liabilities$1,804,784$1,427,958$1,537,379
Total Net Assets$33,243,410$29,116,387$31,038,030
Short-Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities3.134.454.41
Long-Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar Amount -- --Individual $328,478
Second Highest Funding Source & Dollar Amount -- --Individual $286,841
Third Highest Funding Source & Dollar Amount -- --Individual $253,590
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments

As economic challenges force many families into the category of uninsured, the Health Center faces financial challenges in providing health care to all.  Despite this challenge, we have maintained fiscal health. The fiscal staff has not incurred turnover and internal processes are getting stronger.  For the past three years SURHC’s outside audit results disclosed no instances of noncompliance or other matters that are required to be reported under Government Auditing Standards resulting in “clean audits.”

Organization Name Samuel U. Rodgers Community Health Center
Address 825 Euclid Avenue
Kansas City, MO 641242323
Primary Phone (816) 474-4920
CEO/Executive Director Ms. Hilda Fuentes MPA
Board Chair Mr. Joe Valenciano MBA
Board Chair Company Affiliation BMO Harris Bank, NA
Year of Incorporation 1968
Former Names
Wayne Miner Community Health Center