Platte Senior Services, Inc.
11724 NW Plaza Circle Dr Ste 700
Kansas City MO 64153
Web and Phone Contact
Telephone (816) 270-4100
Mission Statement
The mission of Platte Senior Services is to encourage the independence of seniors through socialization, empowerment, nutrition and transportation services. We help seniors age in place with dignity.
Leadership
CEO/Executive Director Deanna Armstrong
Board Chair Dr. Robert Burns DDS
Board Chair Company Affiliation Burns Dental Care
History and Background
Year of Incorporation 1982
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement The mission of Platte Senior Services is to encourage the independence of seniors through socialization, empowerment, nutrition and transportation services. We help seniors age in place with dignity.
Background Statement
Platte Senior Services, Inc. was incorporated in 1982 to deliver Meals on Wheels to home bound seniors. We are now housed in the Platte County Resource Center with a satellite site at the Dearborn Christian Church and the Masonic Hall in Weston. Services have grown considerably in the last several years, and according to demographic studies, will grow explosively over the next five years.
 
In addition to our nutrition programs and education opportunities, activities include bridge and other card games, bunco, crafts, exercise classes, wii, computer games, movies, bingo, day trips, special group luncheons, a lending library and computer lab. Lunch is served daily and periodic lunch and learns familiarize seniors with important resources. Health checks and free tax preparation are among services offered. Transportation is provided to and from the center. PSSI also provides transportation for essential shopping three times a month.
 
Meals on Wheels is still an essential part of the service, and PSSI relies heavily on volunteer support to deliver meals. Last year 135 volunteers helped deliver nearly 37,000 meals to seniors in the county. These services enhance independent living for our seniors.
Impact Statement
Accomplishments:
 
  • This year we served over 37,000 hot lunches to MOW and senior center clients in Platte County.
  • This year we expanded our space in our Kansas City center by nearly 40%, adding new activity centers and a dance floor for line dancing. We also added programs in Dearborn and Weston and provided more social and educational programs for our seniors at all of our centers.
  • We work with several food pantries to provide resources to our most needy seniors and assist others in getting groceries by providing essential shopping trips several times a month.
  •  We have exercise classes every day at one of our centers and enjoy getting seniors involved in line dancing, a Wii bowling league, and other activities that stimulate both the mind and the body.  We partner with other agencies to provide two senior health fairs each fall and offer free tax preparation for seniors in the spring.
 
Goals:
 
  • Offer monthly outreach classes to help caregivers and transitioning seniors know more about resources available to them throughout the community, increasing attendance by 15%.
  • Expand the programs in Dearborn and Weston and explore other partnerships in other parts of the county.
  • Raise enough money to add more transportation for meal delivery and transportation to the centers.
Needs Statement
  • Costs for meals has increased significantly, and we find ourselves scrambling to provide emergency meals for seniors who cannot afford to pay. this will be a priority of our fundraisers.
  • We need operational funds to expand part-time workers to full-time to meet the needs of the growing number of seniors in the county.
  • We desperately need to increase our transformation options to all three of our centers and need to have a stable income source to  support another OATS bus route for meal delivery and transportation to and from the centers. and for essential shopping trips for seniors who have no other means to get to the grocery store or pharmacy.
  • We are partnering with the national Meals on Wheels Association to promote and support a comprehensive marketing strategy to introduce services and new programs and services to seniors throughout the community. A needs assessment survey conducted last year indicated that many seniors do not know services are available to them.
Service Categories
Senior Centers/Services
Food Programs
Centers to Support the Independence of Specific Populations
Areas of Service
MO - Platte County
CEO/Executive Director/Board Chair Statement Platte Senior Services, Inc. finds itself in a unique position as the population in the county trends toward a rapidly increasing number of senior citizens. PSSI is adding to our programs to assure we can provide resources and services to more participants as the senior population explodes. Over the past several years, we have developed programs that supported nutrition, transportation and community center needs. New studies show the need for more services in the rural northern part of the county. As a result we  have expanded our space and programming at our main center and started centers in Dearborn and Weston. Our participation level has increased quickly. Our greatest challenge at this moment, as identified by our most recent needs assessment, is funding for transportation to get seniors to and from the centers and provide access to essential health care and resources. We continue to identify needs of seniors and seek funding to create programs that meet those needs.
Programs
Description One of the primary services provided by Platte Senior Services is assuring older adults have access to proper nutrition. We provide lunch every day to seniors who come to the center in Kansas City, Dearborn or Weston. Through Meals on Wheels, we provide home-delivered meals to seniors who are home bound or who cannot prepare meals for themselves. Volunteers are critical to the Meals on Wheels Program. Meals are delivered five days a week, mostly by volunteer drivers. Demand for Meals on Wheels is increasing, and we are constantly seeking more drivers so we can add new routes and take care of more requests for services.
Category Food, Agriculture & Nutrition, General/Other Meal Distribution
Population Served Elderly and/or Disabled, ,
Short-Term Success Some of our seniors receive meals for a short time while they recuperate from an accident or illness, and some are on Meals on Wheels for a long period of time until their physical condition deteriorates to the point that they have to move out of their home for assisted living or they die. We measure success by the number of people whose lifestyles improve so they no longer need our services, or by the doctors who report our clients' health has improved. Many of our clients tell us they wouldn’t still be in their homes if it weren’t for the nutritional help we provide.
Long-Term Success Our goal is to allow seniors to stay in their own homes for as long as possible, living a healthy, quality life. Nutrition is a key component of quality life for seniors. Many of our seniors cannot get out to shop for food or are not physically able to prepare their meals. Providing a balanced meal five days a week helps meet their nutritional needs. Having someone check in on them and proving companionship is an added benefit of the service. Serving as many seniors as possible is our goal.
Program Success Monitored By We conduct needs assessment, satisfaction surveys and reassessment of physical conditions annually. We have developed an outcome measurement tool kit which incorporates United Way outcomes for seniors and our own anticipated outcome. To test for those outcomes, we employ a self-directed survey conducted by research students from Park University. We also use the MARC nutrition reassessment tool to help determine physical improvement or deterioration.
Examples of Program Success Success for us is usually not measured by when people leave the program, because the majority of people who are discontinued either leave us because they can no longer manage by themselves in their home or because they have died from an illness or old age. Some success is more intangible, measured by the relationships developed between the drivers and the home-bound clients, or the emergency situations we can prevent because someone is there to observe a potential problem with a client or in the home. Other seniors from the center tell us on satisfaction surveys how important it is having a quality meal served for them Monday through Friday because otherwise they would have snacked on less nutritional foods scrounged from the cupboards at home.
Description

Independence and socialization are other very significant factors in allowing seniors to age in place.

The Senior Center offers activities like cards, Bunco, scrabble, bingo and interactive computer games. We have a craft center, reading nook, library with large print editions, computer lab and large screen television for daily entertainment and movie showings. We have exercise classes twice a week and host a monthly lunch with entertainment and large group activities. A visiting nurse comes once a month for health checks and we bring in guest speakers two times a month to discuss topics of interest with the seniors like home safety, driving tips and dealing with life transitions. We also plan special day trips to points of interest in the community several times a month.
Category Human Services, General/Other Senior Services
Population Served Elderly and/or Disabled, ,
Short-Term Success Seniors regularly report they wouldn’t know what to do without our services. We give them something to look forward to and keep them connected to the community. They know someone will look in on them if they are not at the center, and that provides a sense of security.
Long-Term Success The ultimate goal is to allow seniors to stay in their own homes for as long as possible and to feel connected to their community through having access to services and other seniors.
Program Success Monitored By We have outcome measurements and use a self-report outcome measurement survey. We also use United Way’s outcome measurement tools. We do satisfaction surveys, and since one of our goals is to increase the number of people receiving benefits, our outputs are equally important to us.
Examples of Program Success
  • This year we expanded our space in our Kansas City center by nearly 40%, adding new activity centers and a dance floor for line dancing. We also added programs in Dearborn and Weston and provided more social and educational programs for our seniors at all of our centers.
  • We have exercise classes every day at one of our centers and enjoy getting seniors involved in line dancing, a Wii bowling league, and other activities that stimulate both the mind and the body.
  • We partner with other agencies to provide two senior health fairs each fall and offer free tax preparation for seniors in the spring.
CEO Comments
Expansion and transportation are our two critical needs at this time. We have more seniors than we can handle with our current OATS bus contract. While we have expanded our space by nearly one third in the Kansas City Center, we still need more space for educational outreach and more transportation to and from the centers and for outreach activities. Lack of transportation was one of the critical components identified in our recent needs assessment that keeps seniors from living a quality lifestyle in the Northland.
Executive Director/CEO
Executive Director Deanna Armstrong
Term Start July 2009
Experience
35 years of executive leadership in not-for-profit organizations. Master's degree in Organizational Communications from Northwestern University.
Co-CEO/Executive Director
Term Start
Compensation Last Year
Senior Staff
Title Site Coordinator
Staff
Paid Full-Time Staff 3
Paid Part-Time Staff 5
Volunteers 150
Paid Contractors 0
Retention Rate 100%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Semi-Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
We collaborate with a number of organizations throughout the metropolitan area to assure our programs are promoted and seniors are receiving the help they need.
Affiliations
AffiliationYear
Meals on Wheels Association of America2011
United Way Member Agency1990
Government Licenses
Is your organization licensed by the government? Yes
Board Chair
Board Chair Dr. Robert Burns DDS
Company Affiliation Burns Dental Care
Term Feb 2016 to Feb 2017
Board Members
NameAffiliation
Scott Briscoe Community Volunteer
Robert Burns DDSretired dentist
Dianne Furbeck Platte Co. Commissioner
Mary Hayworth retired city employee
Russ Jones Community Volunteer
Harriet McGarvey Community Volunteer
Linda Owen
Nancy Pate
Judy Shafe home health care executive
Susan Smith realtor
Don Stokes Community Volunteer
Martha Zirschky community volunteer
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 11
Hispanic/Latino 0
Native American/American Indian 0
Other 0 1
Board Demographics - Gender
Male 4
Female 8
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 82%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 50%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Communications / Promotion / Publicity / Public Relations
Personnel
Finance
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
CEO Comments We recently completed a survey of seniors throughout the county and learned that while our clients are very happy with our services, there is still a large percentage of the senior population that knows very little about our services until they find themselves with an urgent need. One of our challenges is to make ourselves relevant to all seniors. Meeting the needs of the changing senior demographics is always a challenge. With the aging of the baby boomers, we must find more activities to keep them engaged as well as serving the home bound seniors.
Financials
Fiscal Year Start July 01, 2016
Fiscal Year End June 30, 2017
Projected Revenue $384,600
Projected Expenses $384,600
Spending Policy Income plus capital appreciation
IRS Letter of Exemption
Foundation Comments
  • FYE 6/30/2015, 2014, 2013: Financial data reported using IRS Form 990. 
  • Foundation/corporate revenue line items may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$100,815$91,135$79,133
Government Contributions$186,971$200,055$148,123
Federal----$0
State----$0
Local----$148,123
Unspecified$186,971$200,055$0
Individual Contributions----$0
$0$0$0
$42,007$49,835$39,231
Investment Income, Net of Losses$2$3$1,359
Membership Dues$0$0$0
Special Events$12,336$8,468$9,946
Revenue In-Kind$0$0$0
Other$0$0$0
Expense Allocation
Fiscal Year201520142013
Program Expense$319,456$277,064$249,857
Administration Expense$23,031$31,191$26,906
Fundraising Expense$3,304$2,619$2,900
Payments to Affiliates----$0
Total Revenue/Total Expenses0.991.120.99
Program Expense/Total Expenses92%89%89%
Fundraising Expense/Contributed Revenue1%1%1%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$143,413$145,047$100,285
Current Assets$129,292$127,133$97,365
Long-Term Liabilities$0$0$0
Current Liabilities$15,009$12,983$16,225
Total Net Assets$128,404$132,064$94,060
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities8.619.796.00
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountPlatte County Service Fund $177,063Platte County Senior Service Fund $124,000Platte County Service Fund $106,795
Second Highest Funding Source & Dollar AmountMid America Regional Council $38,808Mid America Region Council $65,000Mid America Regional Council $41,328
Third Highest Funding Source & Dollar AmountUnited Way of Greater Kansas City $21,757Individual Contributions $47,000City of Riverside $20,000
Capital Campaign
Currently in a Capital Campaign? No
Organization Comments
The senior population and the need for senior services is growing at an alarming rate in Platte County. We are finding more and more seniors cannot afford to stay in their own homes without assistance for organizations like ours. At the same time, Federal, state and local government funds are flat or being reduced. We are continually seeking funding to assure that seniors have a hot meal and someone to check in on them every day, and if they are able, have transportation to get out for essential shopping or to visit with others who face the same challenges.
Organization Name Platte Senior Services, Inc.
Address 11724 NW Plaza Circle Dr Ste 700
Kansas City, MO 64153
Primary Phone (816) 270-4100
CEO/Executive Director Deanna Armstrong
Board Chair Dr. Robert Burns DDS
Board Chair Company Affiliation Burns Dental Care
Year of Incorporation 1982