Hope Faith Ministries
705 Virginia Avenue
Kansas City MO 64106
Loving the Homeless ... Changing Lives
Web and Phone Contact
Telephone (816) 471-4673 328
Mission Statement
Mission Statement: Hope Faith Ministries' mission is to share the love of Christ by providing basic human needs including food, clothing, medical and social service intervention.  Through His example and provision we will strive to provide services to facilitate self-sufficient and independent living in an environment which promotes personal dignity. 
 
Hope Faith Ministries (HFM) works to alleviate homelessness and poverty in Kansas City by providing for basic human necessities and restorative programs and services to empower homeless and at-risk individuals and families to become self-sufficient and independent. 
Leadership
CEO/Executive Director Mrs. Sandra Ratterman
Board Chair Mr. Eric Keller
Board Chair Company Affiliation Cargill
History and Background
Year of Incorporation 2004
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
Mission Statement: Hope Faith Ministries' mission is to share the love of Christ by providing basic human needs including food, clothing, medical and social service intervention.  Through His example and provision we will strive to provide services to facilitate self-sufficient and independent living in an environment which promotes personal dignity. 
 
Hope Faith Ministries (HFM) works to alleviate homelessness and poverty in Kansas City by providing for basic human necessities and restorative programs and services to empower homeless and at-risk individuals and families to become self-sufficient and independent. 
Background Statement
Hope Faith Ministries (HFM) serves as the only collaborative, equipping day center for the homeless and at-risk populations in Kansas City, Missouri's urban core.  First operating as the Neighbor-to-Neighbor program in Westport, the organization has expanded its services from meeting essential needs for food and clothing to also providing services and programs with an emphasis on moving clients into self-sufficiency as their physical, emotional, vocational, and spiritual needs are met.
 
HFM opens when area shelters are closed for the day and offers a safe environment for the homeless during the day along with meals, showers, clothing and other basic necessities. 
 
The HFM Day Center provides office space and operational support for anchor partners that provide medical, dental, vision, and mental health services as well as additional case management resources. The Day Center is in continuous collaboration with external partners and service providers to offer the best possible solutions to empower individuals and break the cycles of homelessness and poverty.
 
Beginning with providing for the critical needs of the homeless, Hope Faith moves men and women who qualify for a 4-phased Transitional Internship Program ("TIP") through a step-by-step process, preparing them to become self sufficient.   To assist them in moving from homelessness to independence and self-sufficiency, qualifying participants are offered transitional housing while completing the program.  Meeting basic needs for housing, food, clothing and personal care is fundamental to the program and allows TIP participants to concentrate on preparing to succeed.  Medical, dental, vision and behavioral health services are also provided.  Hope Faith coaches provide individual encouragement and guidance as participants move through discipleship, job readiness, financial management and life skills training, all designed to help individuals attain and sustain long term freedom from poverty and despair.
Impact Statement
2016 accomplishments included: 
  • HFM served 118,114, or an average of 377, meals per day to homeless individuals
  • Completed renovation of our first transitional living house for women
  • Over 5,000 pounds of food were grown in our community garden, and we started a garden tower growing program
  • Opened Mission Hope Thrift located in Overland Park, KS with our first intern working at that location as part of our job skills training program
  • Behavorial health services now offered in-house
 
Goals for 2017: 
  • Assist 100 TIP program participants and clients to become self-sufficient and independent by obtaining full time employment. (On-Going)
  • Increase community awareness of Hope Faith Ministries in the local Paseo West Community, downtown, and among the homeless and at-risk populations. (On-Going)
Needs Statement
  • Financial funding
  • Volunteers to teach professional skills to TIP program participants and clients
  • Volunteers to help with maintenance upkeep and client services
  • Clothing for men, women, and children
  • Food for meals and distribution 
  • Furniture to be distributed to individuals and families moving from homelessness to housing
Service Categories
Homeless Services/Centers
Emergency Assistance (Food, Clothing, Cash)
Thrift Shops
Areas of Service
MO - Jackson County Urban Core
KS - Johnson County
Serving the greater Kansas City metropolitan area with our Thrift Store located in Overland Park, KS.
CEO/Executive Director/Board Chair Statement

Hope Faith Ministries (HFM) is an outreach to the homeless and at-risk populations in the Kansas City, MO area. Since its beginning, HFM has worked diligently to determine the needs of its clients and find cost effective ways to meet those needs. Nutritious food in a caring environment is the centerpiece of HFM, but it is only the beginning. Providing the necessities that will enable the person or family to move back into society is the driving force for our staff and volunteer board.  With our service, we strive to offer those basics that will help restore dignity and meaning to the lives of those we serve.

Having ready access to the agencies that can provide additional assistance is critical to our success. With this in mind and to provide services to a larger clientele base, we have moved to a larger renovated facility. Besides a much needed and expanded kitchen and cafeteria, this facility houses outreach offices of the agencies that provide services to those in need. This eliminates the need for our clients to travel to those agencies and invariably the reality of not having the proper documentation. The larger facility includes a medical and dental clinic to avoid the costly trips to the emergency room for routine medical needs. It also houses a recreational facility to offer a safer alternative for children in need.
 
These additional services and the larger facility have required the board to be creative in its fund raising efforts. From individual board member donations, to house parties, to outreaches to many different area churches we will meet the needs of our neighbors. Hope Faith will continue to be a source of compassion and will strive to provide the resources necessary for those we help to move back into society.
Programs
Description

Up to 20 men and women qualify for our 4-phase Transitional Internship Program ("TIP") that prepares them to become self-sufficient.  To assist them in moving from homelessness to independence, qualifying interns are offered transitional housing while completing the program.  Meeting basic needs for housing, food, clothing and personal care is fundamental to the program and allows TIP participants to concentrate on preparing to succeed. Medical services are also provided, including physician care, eye care, dental care, and behavioral health services.  Hope Faith coaches provide individual encouragement and guidance as participants move through discipleship, job readiness, financial management and life skills training, receive legal assistance and are given access to a variety of resources and services designed to help them attain and sustain long term freedom from poverty and despair.  Program participation averages six  to 12 months.

Program Budget $45,057.00
Category Human Services, General/Other Services for the Homeless
Population Served Homeless, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed No
Short-Term Success Provide for immediate and essential needs for food, clothing and resources to area poor and homeless individuals and families while empowering those we serve with the means to experience full restoration of relationships with God, family and society at large.  The TIP is designed to restore independence, self-worth, stability, and responsibility through the ability to earn a living wage. 
Long-Term Success

To meet the needs of the homeless, through an individualized program, to develop job-readiness and life skills that will increase program participants' ability to find employment at a living wage.  When mental illnesses, disabilities or other challenges exist that negate employment potential, Hope Faith staff works tirelessly to help our clients attain permanent housing and appropriate long term support.

Program Success Monitored By

Program participant information and demographics are recorded through the Virtual Case Management System and case notes maintained by coaches.  Reviews by staff are conducted at weekly meetings.  Changes made by those entering or leaving the program (either dropping out or successfully finding employment) are updated and recorded.  Through the aftercare program, which provides assistance in rent and utility deposits, furniture and household items, uniform laundering and limited time transportation, we maintain updated data, whenever possible.

Examples of Program Success

Dewayne's story is one of over-coming the odds, of hope, and determination by breaking the cycles that were holding him back.  He ran away from home at the age of 16 and came to know the harsh realities of life on the streets.  He found himself addicted to drugs and would come to Hope Faith to get something hot to eat or get warm clothing during the winter.  He became a participant in our Transitional Internship Program and was provided housing, work readiness classes, and was surrounded by coaching and mentoring from staff who believed in his potential.  Dewayne went on to graduate from the TIP and enroll in Job Corp where he received his high school diploma and CNA certification.  He never forgot about how Hope Faith helped him get back on this feet and moving in a positive direction.  Dewayne how volunteers at the medical clinics at Hope Faith.  Stories like Dewayne's happen every day at Hope Faith Ministries. 

Description

Hope Faith Ministries opens when area homeless shelters close in the morning.  We provide a safe place for the homeless to obtain direct services to individuals and families to address immediate needs and/or create access for them to improve their qualify of life.

Each month at Hope Faith Ministries over 473 loads of laundry are done, 708 personal showers are provided, and our Day Center Program serves 11,584 nutritious meals, including breakfast and lunch. We provide haircuts in our Barber Shop and our computer lab is used countless times for job searching, resume building and taking care of personal business.  Telephone access and mail services are provided, along with transportation assistance to job interviews, medical clinics and shelters.  Also each month, 604 individuals are provided clothing and 112 households are given furniture and home essentials.  Our medical, dental and vision clinics see over 100 patients each month and fill 99 prescriptions for the homeless.  Our community garden harvested 5,013 pounds of produce in 2016.
Program Budget $14,200.00
Category Human Services, General/Other Family-Based Services
Population Served Homeless, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

To be a bridge connecting our clients to the agencies and resources they need to thrive on the road to independent living.

Long-Term Success

Long-term success will be the moving of our clients from dependence to independence.

Program Success Monitored By

Hope Faith receives ongoing feedback from our clients and interns.  We utilize the Virtual Case Manager program to record data that is reviewed monthly.

Examples of Program Success

I came to Hope Faith Ministries about a year ago by word of mouth.  Hope Faith Ministries has impacted my life greatly.  I had never been homeless before and was lost.  I spent about a week at a shelter and knew that I didn't want to live like this.  A man told me about Hope Faith after I prayed the night before.  I came over and walked around Hope Faith Ministries for an hour.  What I saw touched my heart so much that I wanted to join the team.  I talked to a staff member and started working the front office and then was moved over to the warehouse where I found joy in giving the needy help with items that they would not be able to afford.  Hope Faith Ministries has helped me redirect my life for Jesus and not myself.  My view on life changed 180 degrees, I saw people in a new light.  I started seeing people through Jesus'eyes.  Being a part of the Hope Faith Ministries team has taught me that life isn't about me, but about what Jesus wants me to do for him.  My walk with Jesus has led me to love myself more then I ever have; and help his children find him.  The joy that I found I'm now passing on to others.  Thank you.

 Curtis 
Description The Meals & Nutrition Program focuses on providing hot nutritious meals and serves at least 800 people daily, to include breakfast and lunch.  Volunteers help in our kitchen to serve meals, and TIP participants learn cooking and food management skills through our Culinary Arts Class which enables them to obtain their food handling license to seek employment.  Our Paseo West Community Garden makes healthy food available to our kitchen and to a community plagued by homelessness and great need.  
Category Human Services, General/Other Services for the Homeless
Population Served Homeless, ,
Short-Term Success

Through the Meals & Nutrition Program, our clients receive immediate physical and emotional relief.  Eating a hot nutritious meal in a safe environment allows our clients to  achieve peace and comfort, even when surrounded by hundreds of other homeless and less fortunate individuals.  Often, our clients will lay their heads down and rest after a meal, a blessing for those used to the danger of the streets.

Long-Term Success

Disease, fatigue and dehydration are daily issues being faced on the streets of Kansas City.  When coupled with medical issues and substance abuse, healthy living is a difficult goal for many of our clients.  Through this program, we hope to provide our clients the means to begin living a healthy and nutritious life.

Program Success Monitored By

Our meals and nutrition program is currently serving around 800 meals a day.  Weekly menus are designed with the intention of meeting the nutritional needs of our clients.  Client feedback is essential to our measuring of success. 

Examples of Program Success

Hope Faith Ministries serves approximately 700 meals daily, both breakfast and lunch. Interns participate in our Culinary Arts Class and learn valuable kitchen skills.  One intern graduated from our program by securing full time employment who has been managing a kitchen since 2014.  Eight interns have obtained their Food Handling License from the Missouri Health Dept. as a result of participating in our kitchen training to enable them to seek full time employment.

Description

Hope Faith Ministries collaborates with other agencies to provide comprehensive services to homeless men and women.  With the support of World Outreach Foundation, KC Free Eye Clinic and The Smile Salon, our clients receive medical, vision and dental care, free of charge, on site in Hope Faith's clinic.  Swope Health Services meets needs not available through the clinic.  W.E.L.L. (Women Entering Life's Lessons) helps women access permanent housing and other services, and through the Department of Veteran's Affairs, housing and other services are made available to military veterans.    

New Beginnings is the furniture ministry of Hope Faith Ministries. Many families share one couch and sleep on the floor at night. They fully furnish homes and apartments, to truly give our clients a new beginning. Approximately 50 families are provided furnishings monthly. In addition to area agencies, over 9,000 hours of training through volunteers are provided in a variety of ways, including the Hope Faith Sewing Training Center and Paseo West Community Garden. 

Category Human Services, General/Other Emergency Assistance
Population Served Homeless, ,
Short-Term Success To end homelessness in this city and empower our clients to move one step closer to self-sufficiency every day.
Long-Term Success To be a bridge connecting our clients to the agencies and resources they need to thrive on the road to independent living.
Program Success Monitored By Each service is monitored daily either through our Virtual Case Management system or separate paper tracking sheets turned in daily.  Statistics are compiled monthly and reviewed by staff.  Clients have access to a suggestion box at our Client Service Desk.  
Examples of Program Success In 2016:  1,347 households were given furniture and home essentials; 6,429 volunteers served 28,367 hours at Hope Faith and Mission Hope Thrift; 8,496 showers were taken; 1,192 prescriptions were filled for life-saving medications; and, 1,229 people visited our free health, vision, and dental clinics.
Executive Director/CEO
Executive Director Mrs. Sandra Ratterman
Term Start May 2016
Experience

Sandra (Sandy) Ratterman joined the team at Hope Faith Ministries as the Executive Director after having been Secretary of the Board of Directors since October 2014.  Sandy has a BSBA degree with a major in Accounting from the University of Central Missouri and has worked as an accountant for Metcraft Industries (as a general accountant), Block & Company (as a property accountant) and with Lioness Realty (as the Controller).  Sandy is not new to working with the homeless as she and her husband, Joe, started their own non-profit in 2004 called Hope in the Streets which is a mobile feeding unit that has been feeding and providing necessities to the homeless in downtown KC who are living under bridges and in the wooded areas for the past twelve years.  She brings a unique perspective through this work as well as a strong business background to the organization and is really excited about the great things that have been and will be happening at Hope Faith Ministries. 

Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Senior Staff
Title Finance & Business Director
Title Volunteer & Donations Coordinator
Title Meals & Nutrition Coordinator
Title Grants Coordinator
Title Development Director
Title Client Services Coordinator
Title Transitional Internship Program Coordinator
Title Intake Coordinator
Experience/Biography Mike served with the KC Police Department for 13 years and is a CIT Trainer with many years experience working with our client demographic.
Staff
Paid Full-Time Staff 8
Paid Part-Time Staff 8
Volunteers 6429
Paid Contractors 1
Retention Rate 90%
Staff Diversity (Ethnicity)
African American/Black 3
Asian American/Pacific Islander 2
Caucasian 11
Staff Diversity (Gender)
Female 12
Male 4
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations

The Hope Faith Ministries Day Center provides office space and operational support for anchor partners that provide medical, dental, vision, and mental health services as well as additional case management resources. HFM is in continuous collaboration with external partners and service providers to offer the best possible solutions and services.  

Anchor partner agencies at HFM: 
  • World Outreach Foundation (Medical/Dental)
  • KC Free Eye Clinic (Vision)
  • WELL (Case Management Resources)
  • Street Medicine KC (on-site behavorial health)
 
Partner Agencies/Organizations that provide services at HFM:
  • Swope Medical
  • Truman Medical Behavioral Health – Assertive Community Outreach/Employment Services
  • Happy Bottoms
  • Giving The Basics
  • Kansas City Downtown VR Office
  • Harvesters
  • Synergy Services
  • Salvation Army
  • Federal Probation and Parole Office
  • Jack Stack Barbeque
Affiliations
AffiliationYear
Chamber of Commerce2014
Evangelical Council of Financial Accountability - Member2015
Awards
Award/RecognitionOrganizationYear
Passion AwardServant Christian Community Foundation2009
Ethics in Business Award (Not-For-Profit)Midwest Christian Counseling Center2010
Community Transformation AwardChurch of The Resurrection2011
Passion AwardNational Christian Foundation2012
Community Partner for Family StrengtheningAlpha Kappa Alpha Sorority Inc.2017
Government Licenses
Is your organization licensed by the government? No
CEO Comments Here at Hope Faith Ministries, we refuse to consider homelessness a permanent state of being.  Instead, we believe it is simply a place to begin taking steps down the road to independence.  Men and women come through our doors to fill their basic needs for food and clothing.  What they find is the encouragement and resources they need to become healthy and whole, able to provide for their families and to contribute to the well-being of this community.  I invite and encourage you to continue with us on this journey.  Your contributions of time, prayers and finances are the fuel that make it possible for men, women and children to step from lives characterized by the uncertainty and despair of homelessness and poverty into lives of stability and joy.
Board Chair
Board Chair Mr. Eric Keller
Company Affiliation Cargill
Term Jan 2017 to Jan 2019
Email Eric_Keller@cargill.com
Board Members
NameAffiliation
Mr. Jon Carpenter
Mr. Mike Cillessen C&C Group
Mr. Eric Keller Cargill
Mr. Mark McCullough Boulevard Financial
Mr. Matt Miller Robert E. Miller Insurance
Mr. Jim Pettijohn
Mrs. Sandra Ratterman Hope in the Streets
Mrs. Cheryl Sanders
Mr. Bill Stueck Suburban Lawn & Garden
Mr. Paul Zak America's Call Center
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 10
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 8
Female 2
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 80%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 80%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 11
Financials
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $784,874
Projected Expenses $730,366
IRS Letter of Exemption
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using IRS Form 990.  
  • Foundation/corporate revenue line items may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$699,916$636,263$618,265
Government Contributions$0$0$0
Federal----$0
State----$0
Local----$0
Unspecified$0$0$0
Individual Contributions----$0
$0$0$0
$0$0$0
Investment Income, Net of Losses($9,158)($4,275)$65
Membership Dues$0$0$0
Special Events$276,725$330,609$364,964
Revenue In-Kind$311,545$395,781$699,203
Other$0$0$8,704
Expense Allocation
Fiscal Year201520142013
Program Expense$1,060,265$1,110,679$1,252,070
Administration Expense$156,393$146,379$137,761
Fundraising Expense$153,046$131,900$58,665
Payments to Affiliates----$0
Total Revenue/Total Expenses0.930.981.17
Program Expense/Total Expenses77%80%86%
Fundraising Expense/Contributed Revenue16%14%6%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$1,333,138$1,359,078$1,405,968
Current Assets$98,911$129,740$85,741
Long-Term Liabilities$390,000$350,000$350,000
Current Liabilities$29,597$4,861$25,445
Total Net Assets$913,541$1,004,217$1,030,523
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities3.3426.693.37
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets29%26%25%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount -- --Individual Donor $246,810
Second Highest Funding Source & Dollar Amount -- --Kansas City Young Matrons $199,500
Third Highest Funding Source & Dollar Amount -- --Hall Family Foundation $49,500
Capital Campaign
Currently in a Capital Campaign? No
Campaign Purpose The Capital Campaign will allow HFM to purchase the building we are currently in, update and renovate the building, build an emergency reserve account and allow HFM to expand its staffing and programs.
Goal $4,100,000.00
Dates Jan 2018 to Dec 2020
Capital Campaign Anticipated in Next 5 Years Yes
Organization Comments Hope Faith Ministries strives to use all blessings received from its donors to the best of its abilities and to be good stewards of what our donors entrust us with.
Organization Name Hope Faith Ministries
Address 705 Virginia Avenue
Kansas City, MO 64106
Primary Phone (816) 471-4673328
CEO/Executive Director Mrs. Sandra Ratterman
Board Chair Mr. Eric Keller
Board Chair Company Affiliation Cargill
Year of Incorporation 2004