Shepherd's Centers of America
5559 NW Barry Road, Box # 333
Kansas City MO 64154
Web and Phone Contact
Telephone (816) 960-2022
Mission Statement
Shepherd’s Centers of America is creating meaningful opportunities for service, lifelong learning and healthy living for older adults through an interfaith network of community-based organizations. Our vision is focused on transforming aging into an empowering experience of personal growth and meaningful living.
Leadership
CEO/Executive Director Mrs. Sarah B. Cheney
Board Chair Mrs. Ann McClung
Board Chair Company Affiliation Community Volunteer
History and Background
Year of Incorporation 1974
Volunteer Opportunities
Ways to donate, support, or volunteer
Donations may be made through the Shepherd's Centers of America website or by mailing a contribution to the home office address.  
 
We welcome the opportunity to discuss possible in-kind donations. Please contact the executive director at the phone number provided.   
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
Shepherd’s Centers of America is creating meaningful opportunities for service, lifelong learning and healthy living for older adults through an interfaith network of community-based organizations. Our vision is focused on transforming aging into an empowering experience of personal growth and meaningful living.
Background Statement
The Shepherd’s Center concept originated in 1974 in Kansas City when Rev. Dr. Elbert C. Cole formed a coalition of civic leaders to consider aging in America.  They saw the mature years as an opportunity for healthy, concerned adults to engage in educational enrichment, to volunteer their talents to the frail and homebound who needed assistance and to find new ways to remain integrally involved in their communities.  That early conversation has grown into a network of 60 Shepherd’s Centers around the country--a movement--that presents a new image of what it means to be an older adult.
 
The mission is as relevant today as when Shepherd's Center was first established 45 years ago. Today, our programs and services are creating a brighter today and better tomorrow for all generations with opportunities for older adults to take on new challenges, learn new skills, make new friends, and serve others.  
Impact Statement

SCA supports a national network of nearly 60 Shepherd's Center affiliates across the country that promote aging as healthy and happy. The national office works to advance the growth of a movement that includes launching new centers in unserved communities and enhancing the sustainability of existing centers. 

SCA has established one of the most experienced and successful networks providing opportunities to challenge the mind, improve health, connect with others, build skills and serve the community.
 
Since 1974, SCA has served nearly two million older adults. The annual impact includes:
  • 55,000 older adults are helped through free, informal caregiving services – essential services such as a ride to the doctor or household maintenance projects, which make an extraordinary difference between older individuals living independently in their own homes and having to move to long-term care options
  • 100,000 older adults participate in Adventures in Learning, a signature program of life-enriching activities for the mind, body, and spirit, to help improve and maintain physical and mental health of those involved.
  • 13,000 volunteers give 660,000 hours of service. Seniors are empowered to use their wisdom and skills for the good of their communities through volunteerism.
  • The financial impact SCA contributes to society is estimated at $16 million (based on the Independent Sector’s value of $24.14 per hour for volunteer time). This volunteer support is available at no cost and helps older adults remain independent longer. These thousands of volunteers help tens of thousands of independent, community-connected older adults.
Needs Statement
Aging demographics and technology are changing the world. We think for the better. To help ensure the Shepherd’s Centers network meets growing demands for our programs and services, the following needs have been identified:
  1. Enhance technology with a national database to better demonstrate our impact.
  2. Build awareness to so that Shepherd's Centers are more of a household name.
  3. Open more centers, at least one in every state, so more older adults are connected to their communities.
  4. Strengthen the network of centers through certification/accreditation based on best practices to ensure centers have the tools they need to operate at the highest standards.
  5. Establish a sustainable annual income of $250,000.
Service Categories
Senior Centers/Services
Citizen Participation
Areas of Service
National
CEO/Executive Director/Board Chair Statement

Shepherd’s Centers are distinct in their ability to connect older adults to community, creating relationships that bind society together. With careers behind and families on their own, many older Americans are at a unique place in life where they experience a heartfelt vocation to help others. Shepherd’s Centers provide a way for them to continue growing and giving.

With 10,000 Boomers turning 65 every day, the need for a robust Shepherd’s Centers network has never been more important that it is today. Shepherd’s Centers are a dynamic part of the community. Centers do not compete with existing community services. In fact, they fill the gap in community services by providing opportunities to belong, to contribute. 

The aim of SCA is to strengthen the network and individual centers as well as maximize our efforts to influence stakeholders nationwide. 

Programs
Description
Shepherd’s Centers provide four areas of programming:
 
  1. Life-Long Learning: Stimulation of mind, body and spirit through an educational model known as Adventures in Learning. Classes range from international relations/current events to computer classes to crime scene investigation to painting and many more. 
  2. Health Living: Taking control of one’s own health and well-being by exercising, developing good eating habits and a positive attitude. Finding a significant use for your life in which you continue to contribute. 
  3. Socialization, Volunteerism and Spirituality: The myth that aging means withdrawing from activities and work is rejected and is replaced by a sense of meaning and purpose.
  4. Support for Daily Living: Offering home services such as transportation, handyman, respite care and friendly visits to help  those who need assistance to remain independent. Services are free and provided by volunteers, often filling a gap in community services. 
Category Human Services, General/Other Senior Services
Population Served Aging, Elderly, Senior Citizens
Short-Term Success SCA has received evaluations from participants following each webinar.  The evaluations have been very positive and provided encouragement and suggested topics for future programs.  Increasing webinar enrollment provides further testimony to the effectiveness of the webinar series.  Enrollment of 10 Centers (about 20% of the network) for each webinar indicates that SCA is offering something of value to its constituents.
Long-Term Success The webinar series has already achieved more than SCA expected.  Beyond the mere exchange of information and honing of management skills, these courses demonstrate that individual centers are committed to working collaboratively, as never before, and to assisting other centers in other regions of the country.  There is a developing sense of community…of being part of a movement. And, of course, better trained and informed program leadership will yield more effective programs for older adults.
Program Success Monitored By Centers are quick to contact the national office if they have something to say.  In the case of the initial webinars, the response has been immediate and very complimentary.  This type of success feeds on itself so pressure is already building to put in extra effort to assure continued exemplary programming.

In succeeding months, quantitative surveys will be conducted to evaluate the syllabus, ‘faculty’, and the courses themselves.  This will also be a major method for inviting suggestions for future webinar topics.

Improving statistics within the network on numbers of programs, volunteers, clients and fund raising will provide indicators of the webinar program’s success.
Examples of Program Success A recent network-wide meeting (nearly 70% of Centers were represented) in Charlotte, NC provided an excellent opportunity for individual Centers to re-commit to the idea of having a national network office to facilitate communication within the network.  Conducting webinars was at the top of the list of suggested enhancements to this effort. One measure of the enthusiasm generated at this meeting was the anonymous matching pledge by one individual of $25,000 to help assure SCA’s continuing support of the network.

Stories and statistics abound of successful client-volunteer interactions on the local Center level.
CEO Comments

Every day, the Shepherd’s Centers of America’s network is bringing new opportunities, life-enriching experiences, useful resources, and treasured friendships to enhance lives of people who are aging. Through the national network of interfaith, community-based organizations, tens of thousands of older Americans are living a life that matters. 

Iris is just one of thousands of people’s lives changed through the Shepherd’s Centers of America network. She is 91-years young, and registered for transportation services at her local Shepherd’s Center. When asked how she found out about the center, she said she had been involved in one in San Diego and then Richmond, VA. Iris has arthritis and her doctor told her the best medicine is Tai chi. She learned Tai chi in California and when she moved to Richmond she started the Tai chi class at the Shepherd’s Center, with the class growing to 40 people. Iris now lives in St. Louis and although she has children in the area she says she “doesn’t want to impose on them.” Iris has given up driving and is the primary caregiver for her husband who has Alzheimer’s disease. Volunteer drivers are escorting her and her husband to physician appointments. A lovely, vibrant human being, Iris says she values the network’s shared philosophy of respect and responsibility toward others.

It's for individuals like Iris that Shepherd’s Centers of America is diligently and strategically retooling to achieve an ambitious vision—to create a strong network of services and programs that provide security, promote independence and encourage life-enrichment for all older Americans. In this era of unprecedented change—in society’s demographics and in health care—some things remain constant. The Shepherd’s Centers’ model and mission are as relevant today as when first started by Elbert Cole 40 years ago. Our goal is to be a national leader in promoting the well-being of older Americans, and we continue to make progress toward this ambitious but achievable goal.

Executive Director/CEO
Executive Director Mrs. Sarah B. Cheney
Term Start Jan 2012
Experience
Sarah Cheney is an accomplished senior executive with extensive professional experience in nonprofit resource management. Sarah has more than 20 years of strategic, operational and administrative experience, including financial planning; grant writing; program start up, research, design and evaluation; business and market development; and training and curriculum development.
 
Sarah has held a variety of positions in nonprofit agencies during her career. She has served with Shepherd’s Centers of America since 2005, first as a member of the board, including serving as chair from 2009-2011, and now as executive director. Prior to Shepherd’s Centers of America, she served on the leadership teams of two nationally regarded programs of The Robert Wood Johnson Foundation. She was assistant director of an adult day services initiative, providing technical assistance and training to help programs develop and strengthen innovative center-based respite services for people with chronic cognitive disorders, particularly dementia. Then, she was appointed deputy director of Faith in Action, a volunteer caregiving initiative. The largest replication program of its kind, Faith in Action provided grant support and technical assistance to help programs matching volunteers to community residents in need of informal support services. Through this work, lessons for achieving financial vitality were applied to seed more than 600 new programs.
 
Sarah holds a Bachelor of Arts degree in Journalism from the University of North Carolina, Chapel Hill, and a Master of Science degree in Health Administration from Towson University in Towson, MD. 
Former CEOs
NameTerm
Kay Wallick-
Mr. Mike WoodOct 2009 - Dec 2011
Senior Staff
Title Director of Administrative Services
Staff
Paid Full-Time Staff 1
Paid Contractors 1
Volunteers 15
Retention Rate 100%
Staff Diversity (Ethnicity)
Caucasian 2
Staff Diversity (Gender)
Female 2
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Shepherd's Centers of America collaborates with various faith groups, community agencies, grantmakers and individuals. Currently, SCA is collaborating with national experts to develop a national database and assessment. The goal is to better report our impact and help us expand our capacity to support, sustain, and replicate the national network of programs, bringing about increased availability and improved quality of community-based services.
 
Additionally, SCA has a formal partnership with the National Volunteer Caregivers Network to advocate for and promote the health and well-being of older adults. We are working together to better demonstrate the effectiveness of our networks to advance meaningful aging. 
Awards
Award/RecognitionOrganizationYear
2014 Top Rated NonprofitGreat Nonprofits2014
2015 Top Rated NonprofitGreat Nonprofits2015
2016 Top Rated NonprofitGreat Nonprofits2016
2017 Top Rated NonprofitGreat Nonprofits2017
Government Licenses
Is your organization licensed by the government? No
Board Chair
Board Chair Mrs. Ann McClung
Company Affiliation Community Volunteer
Term May 2017 to Apr 2019
Email annmcclung@gmail.com
Board Members
NameAffiliation
Linda Breytspraak Ph.D.
Alan Forker MD
Sam MatthewsCEO, Shepherd's Center of Winston Salem
Ann McClung
Richard McKnight
Carl Nuzman
Thomas Portman
Patrick Ryan PharmDPharmD-past Chair--Professor U of MO/KC Med School, consultant
Kathy Scaletty RN
Kay WallickNon-profit executive, Big Horn, WY
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 6
Female 4
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 80%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Standing Committees
Executive
Finance
Education
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
Advisory Board Members
NameAffiliation
Lawrence BrockRetired
William EddyRetired
Mrs. Caroline Cole Williamscommunity volunteer
CEO Comments The additional board listed represents our Leading the Way campaign leadership committee. These representatives are advocates, supporters and leaders.
Financials
Fiscal Year Start Jan 01, 2018
Fiscal Year End Dec 31, 2018
Projected Revenue $175,000
Projected Expenses $166,500
IRS Letter of Exemption
Foundation Comments
  • FY 2016, 2015, 2014: Financial data reported using IRS Form 990.
  • Foundations/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Expense Allocation
Fiscal Year201620152014
Program Expense$96,515$100,391$136,022
Administration Expense$15,477$15,697$21,639
Fundraising Expense$8,892$7,004$36,301
Payments to Affiliates------
Total Revenue/Total Expenses1.181.150.97
Program Expense/Total Expenses80%82%70%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201620152014
Total Assets$110,005$87,011$69,729
Current Assets$100,785$77,930$60,314
Long-Term Liabilities$0$0$0
Current Liabilities$5,258$3,752$4,148
Total Net Assets$104,747$83,259$65,581
Short-Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities19.1720.7714.54
Long-Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountCommunity Foundation of Northern Virginia $20,000Individual Donor $24,000 --
Second Highest Funding Source & Dollar AmountIndividual Donor $20,000Individual Donor $20,000 --
Third Highest Funding Source & Dollar AmountIndividual Donor $5,000Individual Donor $10,000 --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments


Other Documents
Leading the Way case for support2013View
Organization Name Shepherd's Centers of America
Address 5559 NW Barry Road, Box # 333
Kansas City, MO 64154
Primary Phone (816) 960-2022
CEO/Executive Director Mrs. Sarah B. Cheney
Board Chair Mrs. Ann McClung
Board Chair Company Affiliation Community Volunteer
Year of Incorporation 1974