Northland Health Care Access
5810 NW Barry Rd., Lower Level
Kansas City MO 64154
Web and Phone Contact
Telephone (816) 365-8683
Mission Statement
Our Vision:
 
All northland residents will have access to quality health care.
 
OurMission:

Northland Health Care Access coordinates quality health care for people without access through community collaboration and advocacy.

Values:

Health care is a right and a shared responsibility that requires:

C-Compassion

A-Accountability

R-Respect

E-Efficiency

Leadership
CEO/Executive Director Ms. Karen Dolt
Board Chair Ms. Jill Watson
Board Chair Company Affiliation Kansas City Metropolitan Physicians ACO
History and Background
Year of Incorporation 1990
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
Our Vision:
 
All northland residents will have access to quality health care.
 
OurMission:

Northland Health Care Access coordinates quality health care for people without access through community collaboration and advocacy.

Values:

Health care is a right and a shared responsibility that requires:

C-Compassion

A-Accountability

R-Respect

E-Efficiency

Background Statement
Northland Health Care Access was founded in 1989 as a task force under the auspices of the Northland United Way to address the lack of primary care services for the uninsured in the Northland.
 
The task force was incorporated as a 501(c)3 in 1990. From 1991-2005, NHCA provided funding for a primary health care clinic to serve this population. In 2005, NHCA expanded support to include funding for pediatric primary health care services with Children's Mercy Northland and for women's health care services with the Platte County Health Department and the Clay County Public Health Center. In 2006 we conducted a comprehensive needs assessment to re-evaluate the needs of the uninsured. The strategic plan was adopted in May 2006 and  included five initiatives.  
 
In 2015, NHCA underwent a new extensive strategic planning process and are currently funding these initiatives: funding  for primary care clinics provided by Samuel U. Rodgers Northland Health Center, currently located at the Clay County Public Health Center in Liberty, open Monday-Fridays;  funding of a primary care clinic at the Platte County Health Department in Parkville; NHCA operates a community resource phone number for callers to access health care referral information 816-880-6700; NHCA also operates NorthlandCARE, a primary care program consisting of a volunteer network of private physicians in the Northland who provide primary care services for uninsured Northland residents. NorthlandCARE, works with its partners for access to specialty, behavioral, dental and other social service needs for residents in the Northland.   
 
With the implementation of the Affordable Care Act and changes in the uninsured population, NHCA has strategized its future role. Data indicates that not only will the need for services continue but programs that effectively, efficiently, and compassionately, provide care coordination will only increase in importance.  Our in-depth and comprehensive care coordination will help patients navigate the system.
Due to the ever changing health care environment, NHCA is continually evaluating opportunities to partner with health care entities in our community. 
Impact Statement Through Northland Health Care Access’s leverage of community investment, partnerships and advocacy, all Northland residents will have access to quality health care services. 
 
2016 Accomplishments:  
  1. Karen Dolt, CEO & Jennifer Hibbs, Director of Business Operations, serve as co-chairs of the Access to Care Committee within the Northland Health Alliance.  Dolt and Hibbs led the effort to create the Access to Care component of the  Community Health Improvement Plan that resulted from the most thorough Local Public Health System Assessment for the Northland.
  2. Increased access to adult dental for our residents through our health care partners, including Samuel U Rodgers and MetroCARE.
  3. Increased access to care for Prenatal and Pediatric needs through the support of the Rodgers Prenatal and Pediatric Clinic, in partnership with North Kansas City Hospital, in Creekwood Commons, located in Kansas City, MO.
  4. Increased access to Behavioral Health assistance for patients in Clay and Platte counties by partnering with Tri County Mental Health and the Platte County Health Department by providing funding for a .75 FTE Licensed Behavioral Health Provider located within the clinic at the Platte County Health Department. 
  5. NHCA Care Coordinators, certified as CAC's assisted and educated 73 patients on enrollment in the Affordable Care Act Insurance Marketplace.   
2017 Goals:  
  1. Continued implementation of the 2015 Strategic Plan.
  2. Continue to grow NorthlandCARE primary care program by increasing awareness in the community and increasing the number of physicians, hospitals, and related donated services.
  3. Continue to improve and expand an integrated health care system for the uninsured residents of the Northland through partnerships with Samuel U Rodgers, Platte County Health Department and other partners.
  4. Develop a pilot program to assist with access to care for the underinsured residents of the Northland.
  5. Continue to increase access to adult dental for our residents through our health care partners, including Samuel U Rodgers, at the Rodgers Dental Clinic at the Clay County Public Health Center in Liberty, MO.
  6. Partner with KCCare's Community Health Worker program and the Northland hospitals to provide extensive care coordination to uninsured and underinsured patients released from the Emergency Departments.
  7. Continue to educate patients on enrollment in the Affordable Care Act with our Care coordinators, certified as CAC's helping to guide them through the system.
Needs Statement
  1. Funding to increase and sustain care coordination services for the uninsured: $60,000
  2. Funding for pilot program to increase access to care for the underinsured: $25,000
  3. Funding for Licensed Behavioral Health Provider at the Platte County Health Department:  $50,000
  4. Funding for health outcome and literacy training:  $30,000
Service Categories
Community Health Systems
Areas of Service
MO - Clay County
MO - Platte County
CEO/Executive Director/Board Chair Statement

On behalf of the Board of Directors, I would like to acknowledge all of the organizations and individuals associated with our organization.   We continue to work with our partners to expand our services to include primary and specialty health care, behavioral health, and dental care for the uninsured.   It is through working together with all of our partners that we are able to make a difference in the lives of thousands of individuals who otherwise might not have access to the health care services that they need. 

I would personally like to thank our dedicated Board of Directors, CEO, and staff that have been actively involved in updating our strategic plan and implementing our new strategies to continue to strengthen our programs. We continue to focus on reaching those in need of services to ensure all Northland residents have access to quality health care.

Julie Murphy

Board Chair

 
Programs
Description

NHCA provides funds for Primary care visits provided by Samuel Rodgers within the Clay County Public Health Center, Monday through Friday. 

Program Budget $204,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success The number of inappropriate patient visits for primary care issues at Emergency Room Departments are reduced. This is difficult to monitor but bi-monthly conversations are held between NHCA, the health departments, and the ED's to monitor progress.
Long-Term Success No Northland resident will be without available primary care.
Program Success Monitored By On an annual basis, 3,000 uninsured patient visits for Northland residents are the goal for this program. The number of uninsured patient visits are reported monthly by Rodgers Health to NHCA.
Examples of Program Success Low income uninsured patients are returning to this program for their primary care visits as shown by number of clients who return to the health center for their care.
Description NorthlandCARE is a volunteer network of private physicians who provide primary care for uninsured Northland residents. Services are provided at physicians' own facilities. NHCA screens participants for eligibility. Blue Cross Blue Shield of Greater Kansas City partners with NC in providing a non-payable electronic claims system that assesses medical costs for provided patient services.
Program Budget $340,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Number of physicians in our community who donate their time to solving this critical community problem increases. Through January 2017, 140 primary care physicians have pledged to care for patients through this program.
Long-Term Success It is proven that outcome of treatments are more successful when there is early intervention and prevention. Every resident of the Northland will have access to early intervention to assist in successful treatment of chronic illnesses.
Program Success Monitored By
Monthly reporting of number of patients seen by each physician who are eligible for NorthlandCARE's primary care program. Over 260 active patients received primary care referrals through NorthlandCARE in 2016.  
Examples of Program Success Jennifer had recently visited an ophthalmologist because she noticed that she was having diminished eye sight and that it was steadily becoming worse. The ophthalmologist diagnosed Jennifer with a pituitary tumor that was fast growing. She was enrolled in the NorthlandCARE program and was assigned to a Primary Care Provider who referred her for immediate removal of the tumor in hopes to restore and prevent any further sight loss. Jennifer’s 11 hour surgery was completed and she is currently out of the hospital and recovering. Jennifer’s plans are to get moved to her new apartment, resume her job, and take care of her two children. Without the team at NorthlandCARE and its partners, Jennifer would not have received the immediate healthcare she needed to move quickly on her prognosis.
Description NHCA funds a primary care clinic at the Platte County Health Department's Platte City and Parkville locations as well as shares in the expenses for a care coordinator for the uninsured.
Program Budget $198,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Adults, Poor,Economically Disadvantaged,Indigent,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success The number of inappropriate patient visits for primary care health issues at the Emergency Departments is reduced.
Long-Term Success No Northland resident will be without available primary care.
Program Success Monitored By
On an annual basis, 2,400 uninsured patient visits for Northland residents are the goal for this program. The number of uninsured patient visits are reported monthly by Platte County Health Department to NHCA. 
 
Examples of Program Success Low income uninsured patients are returning to this program for their primary care visits as shown by number of clients who return to the health center for their care.
Description

NHCA's Health Care Resource Line (816-880-6700) provides the community with access to program and eligibility information. This line is a very basic community resource linking callers to health care referral information. This includes information regarding all basic human services.

Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent, ,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success All calls are screened and returned within 48 hours of the call. Callers are linked to the best resources in the community to meet all of their basic needs. 
Long-Term Success Residents will be referred to appropriate resources.
Program Success Monitored By The number of resource line calls are reported and monitored on a monthly basis by the Care Coordinators at NHCA. 
Examples of Program Success

An estimated 560 callers were referred to various social service providers in 2016 and given recommendations to access the best health care options in the community. 

CEO Comments
NHCA continues to be a financially strong organization while our programs expand and change with the health care environment. Since 2006 NHCA’s audits have been without an exception. Our mission to serve the uninsured and under insured determines the focus for our organization and our programming. NHCA’s Board of Directors, comprised of hospital, business, education and community representatives. Efforts remain steadfast and with vision in addressing our great need of quality and quantity health services.
NHCA uses the Care coordination model to provide essential services to our patients. Care Coordinators are Certified Application Counselors in the national marketplace insurance program. NHCA also works with all of the technology opportunities in our community to connect our patients and expedite their services.
Our organization and Board of Director’s focus on programs that are essential to the health of residents in the Northland including Kansas City, Mo. With our community partners, we develop programs that fill the gap of services that are not available to residents.
Executive Director/CEO
Executive Director Ms. Karen Dolt
Term Start May 2006
Compensation $75,001 - $100,000
Experience
Karen Dolt served as interim director from November 2005 until accepting the position on a permanent basis in May 2006. Since that time with the support of a very involved community board of directors and capable staff, NHCA has successfully progressed from assisting less than a 1,000 patient visits to over 6,000 patient visits yearly in 2017.
Programs, initiatives and partnerships to serve NL residents that have been developed include: Platte County Health Department Primary Care Clinic, NorthlandCARE/MetroCARE, & Rodgers Health Northland Clinic, Health Care information line.
 
Prior to her position at NHCA, Karen was the Executive Director of Northland United Way from 1993 to 2006. She assisted in raising $38+ million through a metro wide campaign, responsible for the $3+ million Northland campaign. Responsibilities included the Northland allocation’s process, and community initiatives.
 
County Supervisor from 1982 - 1993 for United Services Community Action Agency. Memberships/Affiliations: Northland Health Alliance; Northland Salvation Army Advisory Board; Harvest Ball Board of Directors; Northland Community Foundation Board of Directors and currently serving as Board Chair; MetroCARE Board of Directors; Northland Community Services; Northland Regional Chamber of Commerce; Kansas City Women’s Chamber; Linscomb Foundation Board member; Meet the Need Board of Directors; Beta Sigma Phi and Lawson Christian-Presbyterian Church.
Co-CEO/Executive Director
Term Start
Compensation Last Year
Senior Staff
Title Director of Business Operations
Experience/Biography Jen Hibbs began her career in 2013 as the Recruitment Specialist. Jen is currently the Director of Business Operations for NHCA. She is responsible for assisting the CEO in implementing the organization programs and services, development activities, management of finances and budget, reporting of all NHCA activities to the board and other sources, as well as providing support to the Board of Directors and all committee activities.
Title Recruitment Specialist
Experience/Biography Teresa Mills serves as the Recruitment and Care Coordination Specialist with NHCA/MetroCARE.  Teresa is responsible for recruiting and retaining Providers for the NorthlandCARE/MetroCARE programs in Clay, Platte & Jackson Counties and providing Care Coordination to patients enrolled in NHCA programs.
Staff
Paid Full-Time Staff 4
Paid Part-Time Staff 1
Volunteers 22
Paid Contractors 2
Retention Rate 90%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Providing support through the Northland Health Alliance for a local public health assessment and creating a Community Health Improvement Program for the Northland.  Working with KC Care for the Community Health Worker program, with partner hospitals, Saint Luke's North. Providing primary care through collaborations with Platte County Health Department and Samuel U. Rodgers Health Centers. Partnering with Tri County Mental Health to fund a Licensed Behavioral Health professional to the Platte County Health Dept. Providing adult dental assistance through partnership with Samuel U Rodgers Dental Clinic. Providing primary care and specialty care with the partnership programs NorthlandCARE and MetroCARE through collaborations with Northland Hospitals and clinics and the Center for Practical Bioethics with data reporting services provided in kind by Blue Cross and Blue Shield of Greater KC.
Awards
Award/RecognitionOrganizationYear
Community Service AwardTri-County Mental Health Services2003
Government Licenses
Is your organization licensed by the government? No
CEO Comments

NHCA continues to be a financially strong organization while our programs expand and change with the health care environment. Our mission to serve the uninsured and under insured determines the focus for our organization and our programming. NHCA’s board of directors, comprised of hospital, business, education and community representatives,  efforts remain steadfast and with vision in addressing our great need. 

Our community partnerships are essential in our success as well as the over 600 volunteer physicians in our partnership with NorthlandCARE/MetroCARE program. All of our care coordinators are trained Certified Application Counselors in the national marketplace insurance program. NHCA also works with all of the technology opportunities in our community to connect our patients and expedite their services.
 
Our organization and our board of directors are very grateful for the opportunity to partner and provide the critical health services for those in need. 
Board Chair
Board Chair Ms. Jill Watson
Company Affiliation Kansas City Metropolitan Physicians ACO
Term July 2016 to June 2018
Email jill.watson@kcmetrophysicians.com
Board Members
NameAffiliation
Mrs. Stephanie Amaya Park Hill School District
Ms. Amy Brennan Argosy Casino Hotel & Spa
Ms. Karla Elenz Martinez KC Women's Chamber of Commerce
Mr. Spencer Fields Mercer Human Resources Consulting
Ms. Becky Fisk North Kansas City Hospital
Ms. Francis Foerschler Community Volunteer
Ms. Michelle Fowler Community Volunteer
Mr. Gene Hanson Community Volunteer
Ms. Damara Harper North Kansas City Hospital
Ms. Deb Hermann Northland Neighborhoods
Mr. Lary Ippolito Cerner
Mr. Scott Lakin Insurance Consultant
Mrs. Jessica Lea Tria Health
Mr. Michael Lewis Deacon of Saint Patrick Parish
Mr. Gary Lykken Prudential Financial
Ms. Julie Murphy Saint Luke's North
Ms. Joanie Peterson Liberty Hospital
Mr. Tom Petrizzo Tri County Mental Health
Mrs. Rosemary Salerno Zona Rosa
Mr. Frank Thompson Kansas City Health Department
Mrs. Jill Watson KCMPA Executive Director
Mr. Bob Wright Citizens Bank and Trust
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 21
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 9
Female 13
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 70%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 75%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 6
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Executive
Marketing
Program / Program Planning
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Board Governance
Finance
Audit, Compliance and Controls
CEO Comments Northland Health Care Access operates with a very small and efficient staff and Board members provide hands-on support in their areas of expertise and are familiar with all aspects of the operation. 
Financials
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $1,080,505
Projected Expenses $1,080,505
Form 990s
Audit Documents
IRS Letter of Exemption
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$514,482$394,638$542,650
Government Contributions$370,822$392,616$376,176
Federal--$0$0
State--$0$0
Local--$0$0
Unspecified$370,822$392,616$376,176
Individual Contributions--$0$0
$0$0$0
$0$0$0
Investment Income, Net of Losses$2,038$1,477$1,721
Membership Dues$0$0$0
Special Events$44,466$45,600$57,633
Revenue In-Kind$15,539$0$0
Other$150$5$0
Expense Allocation
Fiscal Year201520142013
Program Expense$715,841$759,149$807,814
Administration Expense$36,042$37,213$43,587
Fundraising Expense$124,403$99,919$88,729
Payments to Affiliates--$0$0
Total Revenue/Total Expenses1.080.931.04
Program Expense/Total Expenses82%85%86%
Fundraising Expense/Contributed Revenue13%12%9%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$516,403$466,049$574,217
Current Assets$516,403$465,744$573,563
Long-Term Liabilities$0$0$0
Current Liabilities$13,755$9,244$55,467
Total Net Assets$502,648$465,805$518,750
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities37.5450.3810.34
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount --City of Kansas City, Missouri $317,616 --
Second Highest Funding Source & Dollar Amount --North Kansas City Hospital $100,000 --
Third Highest Funding Source & Dollar Amount --Health Care Foundation $84,500 --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments The need for primary health care services for the uninsured and underinsured residents of the Northland continues to grow. With the political changes, the health care landscape remains uncertain and NHCA exists to fill the gaps in care.  Each of the Northland hospitals and many of the Northland county and city governments provide funding to NHCA to ensure appropriate level of services are offered  for the uninsured and underinsured population. All non profits and corporations have in these economic times faced the challenges of increased need for programming with less financial resources being available.  
Organization Name Northland Health Care Access
Address 5810 NW Barry Rd., Lower Level
Kansas City, MO 64154
Primary Phone (816) 365-8683
Contact Email KarenDolt@nhcakc.org
CEO/Executive Director Ms. Karen Dolt
Board Chair Ms. Jill Watson
Board Chair Company Affiliation Kansas City Metropolitan Physicians ACO
Year of Incorporation 1990