Northland Health Care Access
5810 NW Barry Rd., Lower Level
Kansas City MO 64154
Web and Phone Contact
Telephone (816) 365-8683
Fax 816- 880-2748
Mission Statement
Our Vision:
 
All northland residents will have access to quality health care.
 
OurMission:

Northland Health Care Access coordinates quality health care for people without access through community collaboration and advocacy.

Values:

Health care is a right and a shared responsibility that requires

  • C-Compassion
  • A-Accountability
  • R-Respect
  • E-Efficiency
Leadership
CEO/Executive Director Ms. Karen Dolt
Board Chair Ms. Damara Harper
Board Chair Company Affiliation North Kansas City Hospital
History and Background
Year of Incorporation 1990
Volunteer Opportunities
Ways to donate, support, or volunteer
Checks can be mailed to:
Northland Health Care Access
PO Box 14414
Parkville, MO  64152
 
Visit our website to donate online: www.nhcakc.org
 
Join us for Bonne Sante, our annual fundraiser on Thursday, October 11, 2018 at the Argosy Casino Hotel & Spa!
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement
Our Vision:
 
All northland residents will have access to quality health care.
 
OurMission:

Northland Health Care Access coordinates quality health care for people without access through community collaboration and advocacy.

Values:

Health care is a right and a shared responsibility that requires

  • C-Compassion
  • A-Accountability
  • R-Respect
  • E-Efficiency
Background Statement
In 1991, a grassroots task force assessed the health care needs for Northland residents and launched Northland Health Care Access. 

Community-led and anchored in the Kansas City Northland, NHCA linked 6,500 low-income individuals to health care and services in 2017. From primary care to specialty, dental to behavioral health, school-based clinics and mobile outreach, efforts are driven by the agency’s comprehensive care coordination to expand Access to Care.

In recent years, a majority of health care initiatives in the Northland begin after initial engagement from NHCA. Reaching across state and county jurisdictions, between sectors, and beyond the traditional health care safety net system, NHCA enlists community stakeholders in community health planning, identifies service gaps and evolving needs, and then leverages resources to expand access to care and services to meet pervasive and critical health needs.

Impact Statement

NHCA’s diverse programming and initiatives have created an entire system of care for the Northland’s medically vulnerable.

 2018 Accomplishments:  
  1. Karen Dolt, CEO & Jennifer Ward, Director of Business Operations, continue to serve as co-chairs of the Access to Care Committee within the Northland Health Alliance (NHA).  At the end of 2018, the NHA began a new Community Health Needs Assessment for the Northland. Work is ongoing to prioritize the needs of the Northland to properly serve the community. Visit the website at www.northlandkchealthalliance.org
  2. Began a new pilot program, NorthlandCARE PLUS, to benefit underinsured residents of Clay and Platte County by assisting with copays and deductibles to ensure patients utilize their health insurance benefits to manage chronic conditions. 
  3. Continued to serve our residents through increased access to adult dental services by partnering with Samuel U Rodgers Dental Clinic at the Clay County Public Health Center in Liberty, Missouri. 
  4. Expanded the Behavioral Health program to a full time provider in partnership with Tri County Mental Health Services at the Platte County Health Department. 
  5. NHCA Care Coordinators, certified as CAC's assisted and educated many patients on enrollment in the Affordable Care Act Insurance Marketplace.   
  6. Continued meeting the goals of the newly updated NHCA strategic plan.  
2019 Goals:  
  1. Continue following and updating the 2018 Strategic Plan.
  2. Continue to grow NorthlandCARE primary care program by increasing awareness in the community and increasing the number of physicians, hospitals, and related donated services.
  3. Expand the NorthlandCARE PLUS pilot program benefiting underinsured residents of Clay and Platte County by assisting with copays and deductibles to ensure patients utilize their health insurance benefits to manage chronic conditions.
  4. Continue to improve and expand an integrated health care system for the uninsured residents of the Northland through partnerships with Samuel U Rodgers, Platte County Health Department and other partners.
  5. Continue to increase access to adult dental for our residents through our health care partners, including Samuel U Rodgers, at the Rodgers Dental Clinic at the Clay County Public Health Center in Liberty, MO.
  6. Work with our hospital and safety net partners to enhance the Continued Care Access (formerly ER Diversion) program.
  7. Continue to educate patients on enrollment in the Affordable Care Act with our Care coordinators, certified as CAC's helping to guide them through the system.
  8. In partnership with Tri County Mental Health Services, introduce a new Qualified Mental Health Provider (QMPH) to the Clay County Public Health Center's Samuel U Rodgers on a full time basis.
Needs Statement
  1. Funding to increase and sustain care coordination services for the uninsured: $100,000
  2. Funding for pilot program to increase access to care for the underinsured: $25,000
  3. Funding for Qualified Mental Health Provider at both the Clay County and Platte County Health Department:  $50,000
  4. Funding for health outcome and literacy training:  $30,000
Service Categories
Community Health Systems
Areas of Service
MO - Clay County
MO - Platte County
CEO/Executive Director/Board Chair Statement

“NHCA is the only program of its kind in the metro area connecting uninsured Northland residents to the services they need to manage their health conditions – acute or chronic – to allow them to return to work, fill the gap between employment, or sign up for insurance. Of NHCA’s entire general operating funds, only 8 percent is expended for administration and management. 100 percent of my fellow board members support the agency financially. Your support ensures NHCA can continue its mission and innovative programming.”
Damara Harper, Board Chair

Programs
Description

NHCA provides funds for Primary care visits provided by Samuel Rodgers within the Clay County Public Health Center, Monday through Friday and Prenatal care visits provided by Rodgers Health at the Prenatal and Pediatric Clinic located in Creekwood Commons.

Program Budget $204,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success The number of inappropriate patient visits for primary care issues at Emergency Room Departments are reduced. This is difficult to monitor but bi-monthly conversations are held between NHCA, the health departments, and the ED's to monitor progress.
Long-Term Success No Northland resident will be without available primary care.
Program Success Monitored By On an annual basis, 3,000 uninsured patient visits for Northland residents are the goal for this program. The number of uninsured patient visits are reported monthly by Rodgers Health to NHCA.
Examples of Program Success Low income uninsured patients are returning to this program for their primary care visits as shown by number of clients who return to the health center for their care.
Description NorthlandCARE is a volunteer network of private physicians who provide primary care for uninsured Northland residents. Services are provided at physicians' own facilities. NHCA screens participants for eligibility. Blue Cross Blue Shield of Greater Kansas City partners with NC in providing a non-payable electronic claims system that assesses medical costs for provided patient services.
Program Budget $340,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Number of physicians in our community who donate their time to solving this critical community problem increases. Through January 2018, 151 primary care physicians have pledged to care for patients through this program.
Long-Term Success It is proven that outcome of treatments are more successful when there is early intervention and prevention. Every resident of the Northland will have access to early intervention to assist in successful treatment of chronic illnesses.
Program Success Monitored By
Monthly reporting of number of patients seen by each physician who are eligible for NorthlandCARE's primary care program. Over 260 active patients received primary care referrals through NorthlandCARE in 2017.  
Examples of Program Success Josh, a single father of two, was referred to NorthlandCARE to find a doctor and to receive cataract surgery. Josh had developed severe cataracts to the point that he was unable to see to work and unable to drive. He is uninsured and did not have a doctor. Josh’s Care Coordinator referred him to the State of Missouri’s Prevention of Blindness program and assisted him through the process. Within 2 weeks Josh had a consult with an Ophthalmologist for his cataract surgery. Josh had surgery on his right eye and is excited to be able to see clearly again. He will have surgery on his left eye in the upcoming weeks and will then be able to return to work. Josh is also scheduled for dental care at Rodgers Health Dental Clinic in Liberty, through a partnership with NHCA’s Dental program. Josh is grateful for the care and attention he has received through the program and for the ability to not only see again, but to be able to return to work and provide for his family.
Description NHCA funds a primary care clinic at the Platte County Health Department's Parkville location as well as shares in the expenses for a care coordinator for the uninsured.
Program Budget $198,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Adults, Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success The number of inappropriate patient visits for primary care health issues at the Emergency Departments is reduced.
Long-Term Success No Northland resident will be without available primary care.
Program Success Monitored By
On an annual basis, 2,400 uninsured patient visits for Northland residents are the goal for this program. The number of uninsured patient visits are reported monthly by Platte County Health Department to NHCA. 
Examples of Program Success Low income uninsured patients are returning to this program for their primary care visits as shown by number of clients who return to the health center for their care.
Description

NHCA's Health Care Resource Line (816-880-6700) provides the community with access to program and eligibility information. This line is a very basic community resource linking callers to health care referral information. This includes information regarding all basic human services.

Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success All calls are screened and returned within 48 hours of the call. Callers are linked to the best resources in the community to meet all of their basic needs. 
Long-Term Success Residents will be referred to appropriate resources.
Program Success Monitored By The number of resource line calls are reported and monitored on a monthly basis by the Care Coordinators at NHCA. 
Examples of Program Success

An estimated 560 callers were referred to various social service providers in 2017 and given recommendations to access the best health care options in the community. 

Description
NHCA funds a full time Qualified Mental Health Provider (QMPH) at the Samuel U Rodgers Health Center at the Clay County Public Health Center and a full time Qualified Mental Health Provider (QMPH) at the Platte County Health Department. These QMPH program is vital to NHCA's mission as we continue integrating behavioral health services to meet the needs of the uninsured and under-insured in the Northland community. 
Program Budget $175,000.00
Category Health Care, General/Other Health Care Referrals
Population Served Poor,Economically Disadvantaged,Indigent
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success Increase the number of patients having successful outcomes by 10% each year.
Long-Term Success Continue integrating behavioral health services to meet the needs of the uninsured and under-insured in the Northland community.
Program Success Monitored By The licensed behavioral health specialist reports monthly on patient numbers. 
Examples of Program Success 507 patient visits were completed in 2018. 
CEO Comments
NHCA continues to be a financially strong organization while our programs expand and change with the health care environment. Since 2006 NHCA’s audits have been without an exception. Our mission to serve the uninsured and under insured determines the focus for our organization and our programming. NHCA’s Board of Directors, comprised of hospital, business, education and community representatives. Efforts remain steadfast and with vision in addressing our great need of quality and quantity health services.
 
NHCA uses the Care coordination model to provide essential services to our patients. Care Coordinators are Certified Application Counselors in the national marketplace insurance program. NHCA also works with all of the technology opportunities in our community to connect our patients and expedite their services.
 
Our organization and Board of Director’s focus on programs that are essential to the health of residents in the Northland including Kansas City, Mo. With our community partners, we develop programs that fill the gap of services that are not available to residents.
Executive Director/CEO
Executive Director Ms. Karen Dolt
Term Start May 2006
Experience
Karen Dolt served as interim director from November 2005 until accepting the position on a permanent basis in May 2006. Since that time with the support of a very involved community board of directors and capable staff, NHCA has successfully progressed from assisting less than a 1,000 patient visits to over 5,000 in 2018.
 
Programs, initiatives and partnerships to serve NL residents that have been developed include: Platte County Health Department Primary Care Clinic, NorthlandCARE, NorthlandCARE PLUS, Rodgers Health Northland Clinics, Behavioral Health Integrated Care in Primary Care, Continued Care Access Program and the Health Care information line.
 
Prior to her position at NHCA, Karen was the Executive Director of Northland United Way from 1993 to 2006. She assisted in raising $38+ million through a metro wide campaign, responsible for the $3+ million Northland campaign. Responsibilities included the Northland allocation’s process, and community initiatives.
 
County Supervisor from 1982 - 1993 for United Services Community Action Agency. Memberships/Affiliations: Northland Health Alliance; Northland Salvation Army Advisory Board; Harvest Ball Board of Directors; Northland Community Foundation Board of Directors and currently serving as Board Chair; MetroCARE Board of Directors; Northland Community Services; Northland Regional Chamber of Commerce; Kansas City Women’s Chamber; Linscomb Foundation Board member; Meet the Need Board of Directors; Beta Sigma Phi and Lawson Christian-Presbyterian Church.
Senior Staff
Title Director of Business Operations
Experience/Biography Jen Hibbs began her career in 2013 as the Recruitment Specialist. Jen is currently the Director of Business Operations for NHCA. She is responsible for assisting the CEO in implementing the organization programs and services, development activities, management of finances and budget, reporting of all NHCA activities to the board and other sources, as well as providing support to the Board of Directors and all committee activities.
Staff
Paid Full-Time Staff 4
Paid Contractors 1
Volunteers 22
Retention Rate 90%
Staff Diversity (Ethnicity)
Caucasian 6
Staff Diversity (Gender)
Female 6
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Providing support through the Northland Health Alliance for a local public health assessment and creating a Community Health Improvement Program for the Northland.  Providing primary care through collaborations with Platte County Health Department and Samuel U. Rodgers Health Centers. Partnering with Tri County Mental Health to fund Qualified Mental Health Providers at both the Rodgers Clinic at the Clay County Public Health Center and the Platte County Health Department. Providing adult dental assistance through partnership with Samuel U Rodgers Dental Clinic. Providing primary care with the NorthlandCARE program and specialty care referrals through various partnerships and collaborations with Northland Hospitals and clinics and the Center for Practical Bioethics with data reporting services provided in kind by Blue Cross and Blue Shield of Greater KC.
Awards
Award/RecognitionOrganizationYear
Community Service AwardTri-County Mental Health Services2003
Government Licenses
Is your organization licensed by the government? No
CEO Comments

 

From the Care Coordinators staffing the Resource Line to the Board Chair, our passionate staff and volunteers share our mission. The breadth and depth of NHCA initiatives, evidence-based and proven successful, results in improved quality of life for not only the uninsured but ultimately, a healthier community.

Karen Dolt, NHCA CEO
Board Chair
Board Chair Ms. Damara Harper
Company Affiliation North Kansas City Hospital
Term Jan 2018 to Dec 2020
Email damara.harper@nkch.org
Board Members
NameAffiliation
Dr. Stephanie AmayaPark Hill School District
Mrs. Kristen DeHartExcelsior Springs Hospital
Mr. Spencer FieldsMercer Human Resources Consulting
Ms. Francis FoerschlerCommunity Volunteer
Mrs. Phyllis FulkImaging for Women
Mr. Gene HansonCommunity Volunteer
Ms. Damara HarperNorth Kansas City Hospital
Ms. Deb HermannNorthland Neighborhoods
Mr. Lary IppolitoCerner
Ms. Jenny JohnstonNorthland Regional Chamber of Commerce
Mrs. Jessica LeaTria Health
Mr. Michael LewisDeacon of Saint Patrick Parish
Mr. Gary LykkenPrudential Financial
Mrs. Erin PardeSaint Luke's North Hospital
Ms. Joanie PetersonLiberty Hospital
Mr. Tom PetrizzoTri County Mental Health
Mrs. Rosemary SalernoKC City Market
Mrs. Jill WatsonKCMPA Executive Director
Mr. Bob WrightCitizens Bank and Trust
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 19
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 7
Female 12
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 70%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 75%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 6
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Executive
Marketing
Program / Program Planning
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Board Governance
Finance
Audit, Compliance and Controls
CEO Comments Northland Health Care Access operates with a very small and efficient staff and Board members provide hands-on support in their areas of expertise and are familiar with all aspects of the operation. 
Financials
Fiscal Year Start Jan 01, 2019
Fiscal Year End Dec 31, 2019
Projected Revenue $1,138,377
Projected Expenses $1,138,377
Form 990s
Audit Documents
IRS Letter of Exemption
Foundation Comments
  • FY 2016, 2015, 2014: Financial data reported using the IRS Form 990.
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
$512,657$514,482$394,638
Government Contributions$426,309$370,822$392,616
Federal----$0
State----$0
Local----$0
Unspecified$426,309$370,822$392,616
Individual Contributions----$0
--$0$0
$0$0$0
Investment Income, Net of Losses$2,182$2,038$1,477
Membership Dues--$0$0
Special Events$76,740$44,466$45,600
Revenue In-Kind$15,057$15,539$0
Other$14,862$150$5
Expense Allocation
Fiscal Year201620152014
Program Expense$677,849$715,841$759,149
Administration Expense$71,328$36,042$37,213
Fundraising Expense$99,522$124,403$99,919
Payments to Affiliates----$0
Total Revenue/Total Expenses1.221.080.93
Program Expense/Total Expenses80%82%85%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201620152014
Total Assets$697,015$516,403$466,049
Current Assets$697,015$516,403$465,744
Long-Term Liabilities$0$0$0
Current Liabilities$10,316$13,755$9,244
Total Net Assets$686,699$502,648$465,805
Short-Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities67.5737.5450.38
Long-Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountCity of Kansas City $361,309 --City of Kansas City, Missouri $317,616
Second Highest Funding Source & Dollar AmountHealth Care Foundation $200,000 --North Kansas City Hospital $100,000
Third Highest Funding Source & Dollar AmountNorth Kansas City Hospital $115,000 --Health Care Foundation $84,500
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments The need for primary health care services for the uninsured and underinsured residents of the Northland is everychanging. Despite continuing political landscape changes, Northland Health Care Access exists to fill the gaps in care.  Each of the Northland hospitals and many of the Northland county and city governments provide funding to NHCA to ensure appropriate level of services are offered  for the uninsured and underinsured population. All non profits and corporations have in these economic times faced the challenges of increased need for programming with less financial resources being available.  
Other Documents
NHCA 2017 Annual Report2017View
Organization Name Northland Health Care Access
Address 5810 NW Barry Rd., Lower Level
Kansas City, MO 64154
Primary Phone (816) 365-8683
Contact Email KarenDolt@nhcakc.org
CEO/Executive Director Ms. Karen Dolt
Board Chair Ms. Damara Harper
Board Chair Company Affiliation North Kansas City Hospital
Year of Incorporation 1990