Heartstrings Community Foundation
7086 W. 105th St.
Overland Park KS 66212
A Professional Goody Delivery Team
Web and Phone Contact
Telephone (913) 649-5700
Mission Statement
To provide unique employment opportunities for adults who have intellectual/developmental disabilities within local business communities.
CEO/Executive Director Mrs. Bunny Higgins
Board Chair Mrs. Christine Schwermann
Board Chair Company Affiliation
History and Background
Year of Incorporation 1999
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Mission Statement To provide unique employment opportunities for adults who have intellectual/developmental disabilities within local business communities.
Background Statement Heartstrings Community Foundation was formed to help adults with developmental disabilities work successfully in the community. They build skills & friendships, as other adults do, not in a workshop - in the community. Jan. 2001 HCF provided service in the community to 2 individuals in borrowed space & vehicles. May of 2001 rented retail space & opened the first store – On My Own® Home Accessories Store. By 2011 HCF owned and operated several successful businesses.Goody Delivery® and On My Own® Home Accessories and Custom Gift Baskets share retail space in Overland Park, KS. “Sacks on Santa Fe Fine Clothing and Accessories relocated in 2010 to 7916 Santa Fe Dr., Downtown Overland Park.  Goody Delivery® serves  113 businesses in the KC area linking HCF® to all of those business opportunities and contacts. The fleet of 12 vehicles enables  45 adults with Intellectual/developmental disabilities to work in the KC Metro area in interactive positions. In 2007 HCF received trademarks on the program and offers a license package for others who wish to start a Heartstrings Program in their city. Heartstrings employees are offered opportunities and choices that are  unavailable at other day services.  In addition to varied employment options, these may include fitness center membership and regular workout sessions, volunteer opportunities with Meals on Wheels, Catch A Ride, Humane Society and Nursing Homes, professional photos, appearances in HCF video, participation in Hospital Hill - Team Heartstrings and complimentary attendance at the annual Gala "Heartstrings In Bloom".
Impact Statement
  1. Heartstrings Community Foundation owns and operates successful businesses that employ nearly 50 adults w/                 developmental disabilities in interactive positions in the community.
  2. Heartstrings Community Foundation employees experience enriched work opportunities that are not commonly available for adults with intellectual developmental disabilities
  3. Heartstrings Goody Delivery (mobile snack service) serves over 115 businesses
  4. Completed an Organizational Review and Plan of succession for key positions
  5. Hired an Event & Fundraising Coordinator
  6. Purchased Donor Database
  1. An ongoing goal is to increase on the interactive employment for adults with developmental disabilities in multiple sites throughout the Kansas City Metro Area.   
  2. Develop new partnerships and strategic alliances    
  3. Increase all Heartstrings' business volumes by 25%    
  4. Increase pay scale for all Heartstrings employees and staff
  5. License groups in other cities and guide them in starting their own Heartstrings Businesses
Needs Statement
       1. 3 -5 used mini-Vans 
       2. New server & computer upgrades
       3. Funding for operations and capacity building.
       4. Business referrals that can be helpful in developing new businesses and employment opportunities.
       5. Pro-bono services- graphic design (gala program) and video production & editing for gala in April 2018
Service Categories
Developmentally Disabled Services/Centers
Citizen Participation
Areas of Service
KS - Johnson County
Heartstrings is a licensed Community Service Provider in Johnson County Kansas,  all the employees are residents of Johnson County.
CEO/Executive Director/Board Chair Statement The Board of Directors of Heartstrings Community Foundation is pleased to share the notable successes made by this young organization that was established in 2001. We are proud of the planned and steady growth from serving 2 people to now serving 45. Five businesses have been started and continue to be successful ventures. We have a fleet of 12 vehicles that are used to transport the employees throughout the metropolitan area. The staff has remained remarkably stable in a field that usually experiences a high turnover rate. Most of these successes are due to a talented executive director who leads a well trained staff. The executive director guides this excellent “one-of-a-kind” service for people with developmental disabilities while also considering business issues such as; quality inventory and management, budgeting, financial accountability, safety concerns, human resource issues, and business growth and development. There is no shortage of passion for the Heartstrings Mission from the staff/employees to the board members. The challenges faced by Heartstrings include the difficulty of building something from scratch, developing a solid financial base for today and in the future, name recognition, staff compensation and volunteer resources.
Description The unique HCF model employs Adults’ w/developmental disabilities through HCF owned businesses in organizational employment positions Monday through Fri. during the hours of 10 - 3.  The HCF employees have the opportunity to work up to 20 hours per week in the businesses owned and operated by HCF  – Goody Delivery®, On My Own® Home Accessories, On My Own Too, Custom Gift Baskets, Sacks on Santa Fe. The employees work in teams of 3 with 1 staff member. All of these businesses pay the employees based on their independence, mastery of the skills and commission on sales.  Several of the employees are making $7.25 per hour.  All employees have business cards and are making business relationships in the community.
Program Budget $1,048,041.00
Category Human Services, General/Other Services for Individuals with Disabilities
Population Served Adults, Adults,
Short-Term Success The adults with developmental disabilities who work in HCF® businesses become happier people who have more confidence as they build skills, relationships and receive a paycheck. The employees know they are valuable to the HCF® businesses and have fewer behavior issues because of their focus and pleasure in their work and friendships. Many of the individuals communicate better because of the varied interactions and experiences in each day. The Heartstrings employees and our customers in the community have pride in the products we provide and satisfaction of helping a good cause. Families of individuals with intellectual/developmental disabilities are able to continue with their careers when their family member has employment during the week.
Long-Term Success The adult employees with developmental disabilities who have organizational employment through HCF will demonstrate knowledge of the necessary skills and mastery of those skills to successfully operate the business endeavors. The employment opportunities are long term with ongoing supervision and on the job training. These individuals are paid based on mastery of jobs and commission on sales.
Program Success Monitored By
Data is collected on each employee hours worked, wages paid out to determine average hours worked and average hourly wage. Data is recorded hourly & daily regarding behavior issues for many of the HCF® employees and when the employee is successful data shows that the behavior issues are lessened which gives the employee more opportunities to work earning more money. Sales goals are set for each business and reviewed monthly.
New opportunities with increased skill level requirements are being offered every year, as our employees increase their knowledge and skills. Salaries have increased for all HCF employees, due to successful training in appropriate work behaviors, increase in sales and more business partners.
Examples of Program Success
Heartstrings provides unique employment opportunities for people w/IDD. These employment opportunities would not be possible without Heartstrings.  People employed by HCF are less dependent on outside resources and are able to provide products and services benefiting the community.  HCF employees have the opportunity to make decisions, they are learning that all decisions have consequences.
We receive many testimonials; "It is so important to support all people in our community.  I appreciate that these folks are getting out and taking the initiative to make a difference in their OWN lives without just expecting it from people! So refreshing!" "Thank you for being such a stable component in my brothers life, some days I think Heartstrings keeps him cool through the other uncertainties in his life". " I would move my sister closer to me except there is NO Heartstrings there! Heartstrings is the BEST thing in her life! You are the reason she gets up in the morning!".
Description The innovative Heartstrings model provides ongoing job coaching & support for adults w/developmental disabilities in employment outside of Heartstrings. A job coach is available to help the employer teach the job to the new employee, maintain the quality of work, and to mentor and advise the staff on best way to work with the new employee.  The ongoing support from the job coach is essential for the successful employment experience.
Category Human Services, General/Other Services for Individuals with Disabilities
Population Served Adults, Adults,
Short-Term Success The employees embedded in other companies enjoy “membership in the club”. They experience the satisfaction of belonging to a network and develop more self confidence. Being in the community helps build a natural support system for individuals with developmental disabilities. Their conversation is more contemporary & exhibits more varied topics because of interaction in the community. The employers also experience joy and confidence in the successful employment with HCF support for any challenges they meet.
Long-Term Success Long term successful employment in the community is a desired goal. Providing the employer with a quality employee and job satisfaction, while providing increased compensation for the successful employee. The individuals who achieve successful employment become more skilled and more independent and confident.  
Program Success Monitored By Supported employment in businesses in KC Metro community.  Each employee is supervised by an HCF job coach. The coach regularly checks on the situation and records information. Frequency of visits depends upon individual need. Success is measured by the satisfaction of employer & employee with the situation as recorded in the job coach's notes.  Eleven employees are currently employed successfully in the community because of the support provided to employer and employee by Heartstrings Community Foundation. Three of the individuals have remained in their jobs for 10 years or more!
Examples of Program Success One of our employees has experienced a long term employment setting lasting 16 years, despite changes in management & store ownership! HCF supports 11 individuals in the community in various successful employment settings. Each employer knows they have "back-up" and resources to help them deal successfully with any situation.
Description Community Service and volunteering are important ways to belong to a community.  When an employee is not scheduled to work they may choose to volunteer in one of several partnerships - Meals on Wheels, regular Nursing Home visits, Humane Society KCK & Catch-a-Ride.  Several HCF employees have made weekly commitments to these organizations. HCF participates in Hospital Hill Run as a Charity partner - providing at least 50 athletes and/or volunteers for the event.   
Category Human Services, General/Other Services for Individuals with Disabilities
Population Served Adults, ,
Short-Term Success Heartstrings employees who choose to volunteer have the opportunity to increase their network of friendships, perform meaningful work in the community and experience being needed by others.  All of the above contributes to their self-confidence and awareness of the needs of others. 
Long-Term Success

Heartstrings intends to assist all employees in building a wide network of relationships in the community through work and volunteerism.  The community will be enriched by the increased effectiveness, productivity and independence of people with developmental disabilities. 

Program Success Monitored By

The staff supervisors have weekly contact with the organizations and report to the executive director. 

Examples of Program Success The partnerships with these organizations have been ongoing for several years.  These organizations value the assistance provided by our employees and express their gratitude regularly to the staff.  HCF employees have been honored in special recognition ceremonies of their service.    

Heartstrings likes to provide opportunities for adults with developmental disabilities to make wise adult choices for their lives.  The staff works to provide excellent role models in our businesses and also in personal life choices. The B.U.F.F. program is a way to offer healthy choices by offering fitness club membership and time to work out with staff and friends at the fitness club. 

Program Budget $5,365.00
Category Human Services, General/Other Services for Individuals with Disabilities
Population Served Adults, ,
Short-Term Success
Heartstrings Employees will;
  • Build muscle and core strength
  • Injury prevention through increased strength and balance
  • Achieve and maintain healthy weight
  • Prevent health issues through - cardio- aerobic training
  • Lessen the dependency on health care system
Long-Term Success
Heartstrings Employees will live healthier and more productive lives by working out regularly with healthy role models and making healthy choices frequently.
Program Success Monitored By
Record keeping at the fitness center gives feedback to each individual about their workout success rate.
Examples of Program Success
  • 4 -5 of the individuals have improved their weight goals
  • 1 has lost 40 lbs and 4 dress sizes!
  • All of the individuals have increased their endurance
CEO Comments

Heartstrings Community Foundation provides a unique opportunity for interactive employment for adults with intellectual/developmental disabilities.  Facilitating this employment requires a remarkably organized staff that attends to many details, at the same time they are interacting with the general public.  Increasing the employment opportunities is very important to insure that the adults employed by HCF receive a meaningful wage.  Networking in the business community is essential to creating new business opportunities.

Heartstrings vision is to provide our unique employment opportunities throughout the KC Metro area. Money seems to be the biggest challenge for all non-profits. HCF is a non-profit that has a goal for our businesses to function as profit businesses. The ultimate goal is for all our business to be profitable distributing the profit back into the organizations vision of growth.  Recruiting quality staff and the ability to pay an acceptable wage is another challenge. This challenge has been addressed by the Board of Directors with a market adjustment for the entry level wage.

Executive Director/CEO
Executive Director Mrs. Bunny Higgins
Term Start Jan 2003
Experience Bunny Higgins holds a BS in Rehabilitation Services and Education and MS in Rehabilitation Counseling. She has over 35 years of experience working in the human service field. She has served in a variety of positions working direct care. Bunny continued her career to the administration level developing programs along with grant writing, financial and supervisory responsibilities.  She also traveled for 5 years with CARF (Commission of Accreditation Rehabilitation Facilities) as a surveyor. Her primary objective as a surveyor was quality and results. Bunny has owned and operated a family business which has provided extremely valuable experience for the CEO position. Furthering her education, Bunny participates in Non-Profit Connect programs, participated in the Women's Business Roundtable and currently is participating in the John Maxwell Leadership Program.  
Co-CEO/Executive Director
Co-CEO/Executive Director Mrs. Rosanne Thiry
Term Start May 2003
E-mail rosannethiry@heartstringscf.org
Compensation Last Year
Co-CEO Experience Rosanne has a Masters of Arts in Communicative Disorders, and served as speech/language specialist for several years in public schools. Her career development has included positions as Program Director at Bethesda Lutheran Communities for one year, Case Manager for nine years - Bethesda Lutheran Communities, Director of Employment Services  - Heartstrings Community Foundation for thirteen years. She has served as Assistant Executive Director of Heartstrings Community Foundation since 2016.
Former CEOs
Mrs. Anne Elizabeth Hull Sept 2001 - Jan 2003
Senior Staff
Title Assistant Executive Director
Title Founder/ Dir. of Development
Experience/Biography Mrs. Hull holds a degree in Special Education and taught for 5 years. She & her husband have three sons, two of whom have developmental disabilities. Mrs. Hull served in an advisory capacity to several school districts as her children were students. In 1999, she founded Heartstrings Community Foundation and served on a volunteer basis as the President until 2004. She currently serves on a volunteer basis as the Director of Development and as a Board member.
Title Director of Employment Services
Experience/Biography Gene Holland has performed nearly every job at Heartstrings Community Foundation, as well as serving as a case manager for individuals who have intellectual/developmental disabilities. His role currently is Director of Employment Services and Transportation Coordinator
Paid Full-Time Staff 8
Paid Part-Time Staff 13
Volunteers 150
Paid Contractors 4
Retention Rate 100%
Staff Diversity (Ethnicity)
African American/Black 1
Caucasian 19
Hispanic/Latino 1
Staff Diversity (Gender)
Female 16
Male 5
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Heartstrings is an affiliate of Community Developmental Disability Organization, People First Networking, Member of Jo.Co. Transportation Comm, Kansas Department of Transportation, Co-ordinate donations to Catholic Charities, Blessings Abound and Big Brothers Big Sisters of KC, Volunteer w/Meals on Wheels, Indian Creek Nursing Home, Humane Society KCK, Kansas City Autism Training Center, HCF provides training to other agencies in Johnson County, HCF also provides Human Rights Committee reviews for other agencies. Heartstrings Volunteer Partners include; Starbucks, SACS, Jr. League of Kansas City, A.B. Pathfinders, Rockhurst H.S. and St. Teresa's Academy. HCF is a  member of Overland Park Chamber of Commerce, Downtown Overland Park Merchants Assoc.,  Johnson County Transition Council, Johnson County Quality Assurance committee, College of Direct Support, Greater Kansas City Community Foundation and Non Profit Connect.
Chamber of Commerce2009
Great Nonprofits2011
Nonprofit Connect of Greater Kansas City2009
Jewish Community Center Association - Affiliate2001
External Assessment and Accreditations
Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Clinical Laboratory Improvement Amendments Accreditation0
Case Manager of the monthCDDO2007
Case Manager of the MonthCDDO2008
Service of ExcellenceCDDO2005
Case Manager of the MonthCDDO2015
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments Heartstrings Community Foundation is operated on a daily basis with the employees' best interest in mind. The policies and procedures are in place to protect and assist all that are or become involved with Heartstrings. HCF provides a unique employment opportunity for both the staff and employees.  HCF staff are required to wear many hats to preform their job duties; caregiver, behavior specialist and sales person to just name a few.  Finding the staff person that has the ability or the desire to learn skills that are not necessarily a strength for them can be challenging. The BOD approved a wage market adjustment in 2016 to assist in finding and keeping quality front line staff. The staff ratio is 1 to 3 which requires more resources to pay staff then the money received from the state.  Therefore, HCF has to rely on donors to fill in the gaps. When a donor donates to HCF they are providing a job and making an impact in the community.
Board Chair
Board Chair Mrs. Christine Schwermann
Term May 2016 to Apr 2018
Email cschwermann@heartstringscf.org
Board Members
Mrs. Teri Butler-Jones Centrinex & Novasor
Mr. Cory Davis Philadelphia Insurance Co.
Mrs. Katheigh Degen Twin Financial
Mrs. Jeanel Gressel Business Partners, Inc.
Mrs. Anne Elizabeth Hull Heartstrings Community Foundation
Mr. Gavin M. Hull The Grant Company
Ms Kathryn Lewis Nationwide Insurance
Mr. Chris Newman Netsmart
Ms M. Gayle Packer Terracon Consultants, Inc
Mrs. Roseann Sanders Retired
Mrs. Christine Schwermann Marketing & Fundraising Consultant
Mr. Thomas Tadtman Sun Microsystems
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 12
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 4
Female 8
Unspecified 0
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 83%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 6
Standing Committees
Advisory Board / Advisory Council
Board Development / Board Orientation
Communications / Promotion / Publicity / Public Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Human Resources / Personnel
Advisory Board Members
Mr. Gordon Docking Community Volunteer
Mr. Douglas Leibbrandt CDL Consulting
Mr. David Lindstrom Johnson County Commission
Ms Gwen Locher Lane 4 Group
Mrs. Peggy Lowe Legacy Development
Mr. Ordean Oskvig Retired - Black & Veatch
Mrs. MaryAnne Simons HNTB
Mr. Brad Stratton Merrill Lynch
Mrs. Kristi Wyatt Greater Kansas City Chamber of Commerce
CEO Comments Established in 2001,  Heartstrings Community Foundation (HCF) has had a profound impact on the lives of the adults with intellectual/developmental disabilities by providing them with challenging and fulfilling, community based employment. The dedicated staff members of HCF work tirelessly to provide an environment of accountability, self-reliance, self-confidence, and above all the nurturing support required to enable success.  The organization is extremely well run, and is financially healthy due in large part to the tireless activities of the HCF staff, employees and the fundraising committee. The challenges encountered by HCF are similar to those encountered by any small business organization or local non-profit.  For example: fluctuating market conditions, regulatory changes, staffing and human resources, and market share of the donor/fundraising base; just to name a few.  The HCF staff faces these challenges head on, with pride and determination. The HCF leadership team is passionate about their mission, and it clearly shows in their interactions with staff, community, and with the Board of Directors, of which I am proud to serve. 
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $1,203,584
Projected Expenses $1,203,584
Endowment Value $2,780
Audit Documents
IRS Letter of Exemption
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using IRS Form 990. 
  • Foundations/corporate revenue line item may include contributions  from individuals.
  • For FY 2013, Fundraising expense totals provided by organization.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$22,969$16,125$8,254
Individual Contributions$0--$0
Investment Income, Net of Losses$934$590$445
Membership Dues$0$0$0
Special Events$139,245$162,156$131,139
Revenue In-Kind$0$0$0
Expense Allocation
Fiscal Year201520142013
Program Expense$813,832$823,821$584,431
Administration Expense$127,450$184,083$442,967
Fundraising Expense$0$0$28,196
Payments to Affiliates$0--$0
Total Revenue/Total Expenses1.101.081.01
Program Expense/Total Expenses86%82%55%
Fundraising Expense/Contributed Revenue0%0%11%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$475,602$547,239$470,747
Current Assets$425,561$331,802$255,310
Long-Term Liabilities$0$3,481$0
Current Liabilities$14,980$5,924$16,810
Total Net Assets$460,622$537,834$453,937
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities28.4156.0115.19
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%1%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountIndividual Donor $20,000 -- --
Second Highest Funding Source & Dollar AmountIndividual Donor $10,325 -- --
Third Highest Funding Source & Dollar AmountIndividual Donor $10,000 -- --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments You will notice that the biggest funding source for Heartstrings (HCF) is the Medicaid waiver Home Community Based Support (HCBS). This money follows the individual to provide a day service from an affiliate of Johnson County. The individual and their support team chooses the service provider. The individual is assigned a tier level 1-5. The tier level depends on the amount of support that is needed to assist the individual. At the present time a tier 1 brings $102.60 and a tier 5 brings $38.60 a day (this rate of pay was changed in July 2017 - for the first time since 2009). This money can only be used toward services provided for the individual. The main service provided is paying staff to assist with identified interests and needs. Heartstrings is an employment service. We own and operate 5 businesses in which all the individuals (employees) work. The goal for all these businesses is to turn a profit putting the profit back into wages and operations for future growth throughout the KC Metro area. Therefore, it is necessary for everyone who chooses to come to Heartstrings wants to work and interact with the community. HCF tries to maintain  a 1-3 staff ratio where the traditional service providers have 1-10 to 1-25 depending on the environment. The cost for success at HCF is higher due to the level of support, intense training, professional expectations and the service that HCF is providing to the professional business community. The HCBS money brought into HCF pays out directly to the staff therefore, we must rely on other funding sources for our programs and operating costs.  The staff at Heartstrings have to possess and acquire a variety of skills.  The biggest challenge is finding applicants with the skills necessary at the wage that is offered in this field. Heartstrings Board of Directors have addressed this challenge by the approved  market adjustment bringing the starting wage from $11 to $12.50 per hour. The Management and BOD are currently looking at expanding benefits for staff.
Organization Name Heartstrings Community Foundation
Address 7086 W. 105th St.
Overland Park, KS 66212
Primary Phone (913) 649-5700
Contact Email info@heartstringscf.org
CEO/Executive Director Mrs. Bunny Higgins
Board Chair Mrs. Christine Schwermann
Year of Incorporation 1999