Phoenix Family Housing Corp
3908 Washington Street
Kansas City MO 64111
Web and Phone Contact
Telephone (816) 5611033
Mission Statement

Phoenix Family empowers people living in low-income housing communities with the on-site support they need to gain stability and achieve self-sufficiency.

Leadership
CEO/Executive Director Mrs. Kimber Myers Givner
Board Chair Mr. Rick Kahle
Board Chair Company Affiliation Community Volunteer
History and Background
Year of Incorporation 1998
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement

Phoenix Family empowers people living in low-income housing communities with the on-site support they need to gain stability and achieve self-sufficiency.

Background Statement

Cliff and Jonathan Cohn founded Phoenix Family in 1999. The Cohns started Phoenix Family with the simple goal of making life better for people living in low-income housing communities. After dedicating their lives to the building and managing of low-income housing communities, the Cohns’ recognized that, while a stable, safe and decent home holds enormous possibilities for a low-income family striving to chart a more secure and hopeful future, for most, that is not enough. Most need more than housing to build personal and financial assets and overcome barriers to success – they also require services where they live.

Since then, the team at Phoenix Family has dedicated themselves to building communities where poverty is alleviated, communities are healthy and all people can develop their full potential. Today, Phoenix Family provides programs and services to more 5,000 people daily. Because the most the most effective way to help children, families and seniors improve their self-sufficiency and stabilize lives, Phoenix Family works with more than 20 property owners to provide programs at 35 low-income housing communities. We believe adding supportive programs in low-income housing communities improves the economic status of residents, transforms neighborhoods and stabilizes lives.

Impact Statement

A stable, safe and decent home holds enormous possibilities for a low-income family striving to chart a more secure and hopeful future. But, like millions of low-income families across the U.S., the people we serve need more than housing to build personal and financial assets and overcome barriers to success; they also require services where they live. That is where Phoenix Family comes in.

Our mission is easy: we empower people living in low-income housing communities with the on-site support they need to gain stability and achieve self-sufficiency.

How we fulfill our mission is more challenging. Poverty is a complex problem; and there is no one model — no one answer — that will fix all. The simple way would be to look at one part of the problem and then to try and solve that part. But that’s not what Phoenix Family does. We see each person as an individual and therefore the solutions must be personal and tailored to fit.

In 2016, Phoenix Family accomplished several key goals:

  • Over the past year, Phoenix Family has increased the number of people we serve from just over 5,000 to more than 6,000 on any given day, helping each of them to attain goals and reach self-sufficiency. 
  • We also expanded our HIKE (an innovative, literacy-based after-school program) to 6 communities in Kansas City, serving more than 200 children per day. 
In 2017, our major organizational goals are:
 
  1. To expand programming to a new communities, increasing the number of people who are receiving help.  
  2. To expand and diversify revenue streams, with an increasing focus on individual giving. 
  3. To increase awareness of Phoenix Family in Kansas City. 
  4. To maintain program excellence and to expand program services to help people reach financial self-sufficiency with an eye towards nation-wide best practices.
Needs Statement

Phoenix Family is committed to deepening the impact we have on our current communities and residents, and to expanding our impact to those who still need our services. Under this consideration, our most pressing needs are: 

  1. Recruiting new board members that reflect the diversity of those we serve.
  2. Increasing public awareness of Phoenix Family through marketing and branding support.
  3. Increasing partnerships with other nonprofits to increase services and avoid duplication of services.
  4. Continuing to diversify our revenue sources.
  5. Continuing to measure our programs against nation-wide best practices both in the affordable housing sector and the human services field.
Service Categories
Personal Social Services
Youth Development Programs
Senior Centers/Services
Areas of Service
MO
KS
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
KS - Johnson County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
CEO/Executive Director/Board Chair Statement

Since we began operations in 1999, we have made huge strides forward in our organizational capacity. This past year, we completed a board redevelopment process, strategic plan, and continued to increase our funding diversity.  We are also mid-way through our fourth year of HIKE (Help to Instill the Key to Education) and we're seeing an impact that we could not have imagined.

The challenges facing Phoenix Family are similar to other nonprofits with rapid growth. Phoenix Family continues to focus is measuring our delivery model/practices against national best practices. Continuing to hold ourselves to those standards, to innovate new ways to meet increasing needs, and focusing on outcomes will increase our ability to meet the needs of our residents and help them meet evolving changes.

Programs
Description Phoenix Family's Youth Development Program's mission is to provide children living in low-income housing communities with purposeful experiences, positive relationships, and the support needed to become healthy, responsible, and caring adults. Our program helps low-income children meet the unique challenges they face, build self-esteem and pursue productive futures. Provided at 11 sites, the program is offered daily year-around during peak hours in a centralized community center, allowing for easy access and participation opportunities to all children.
Each Phoenix Family center provides:
  • A safe place away from the negative influences of the street
  • Guidance, discipline, and values modeling from caring adult leaders.
  • Constructive youth development activities and programs in a supervised, supportive environment.
  • Access to comprehensive, coordinated services that meet the needs of our youth and their families.
  • Educational support, increased access to social, educational, and healthy activities, and goal-setting skills.
  • A future vision of a self-sufficient adulthood.

 

Program Budget $417,170.00
Category Human Services, General/Other Children & Youth Services
Population Served Children and Youth (0 - 19 years), At-Risk Populations, Poor,Economically Disadvantaged,Indigent
Short-Term Success Our short-term goals is that youth in the program will gain the skills needed to graduate from high school and to reach their full potential. Success is evidenced by: improvements in reading/language skills; improvement in their overall academic skills and performance; and avoiding or reducing the number of high-risk behaviors as indicated through suspensions, truancy and contacts with the local police department.
Long-Term Success That youth living in and near our communities gain the physical, mental and emotional resources they need break the cycle of poverty.
Program Success Monitored By Currently, Phoenix Family uses an internal database to track the impact of our programs on the children we serve and the types of programs offered to each child.  We also use third-party evaluation tests to measure the impact of programs - especially in the case of reading and academic proficiency. 
Examples of Program Success Almost 200 children participate daily in our program. Many of our kids live in unstable homes. By offering them a secure, stable environment, our programs build trust and support. Through this support, great success can and do happen. One example is Nicole. When Nicole first entered our program 8 years ago, she had problems in school. Like many of our children, she was frustrated with school & sure that she couldn’t succeed. Through our program, she received personalized tutoring & support. Gradually she began to succeed. She would be the first to graduate from high school, but college was another hill that seemed insurmountable. Phoenix Family worked with Nicole & her mother to help her apply for college. Today, Nicole loves college. She still calls weekly - sometimes for support & others just to chat. With Phoenix Family’s support, she has taken the first step to breaking the cycle of poverty. We know that Nicole’s children will have a very different childhood than she did
Description

As people age, they invest more time and effort in meeting their basic needs. This combined with limited income means that many of those we serve are forced to make critical choices between paying for health care services, food, rent, utilities or other daily expenses. Phoenix Family's Senior Empowerment Program combats the barriers those we serve face in their daily life. Many, due to financial constraints, lack of transportation, physical and/or mental handicaps and a host of other factors, are isolated socially, physically and financially from the community at-large. A person’s quality of life is determined by more than his or her physical health status. By addressing the root causes, we help those we serve to find lasting solutions to complex problems. Our programs combine to promote independence, encourage greater self-reliance in order to increase participants’ ability to live active, independent lives and avoid early institutionalism. 

 
Program Budget $724,072.00
Category Human Services, General/Other Senior Services
Population Served Aging, Elderly, Senior Citizens, Poor,Economically Disadvantaged,Indigent, Other Health/Disability
Short-Term Success

Our short-term goals are that through our health and education programming, case management and social activities, older adults in our program will regain (or maintain) a sense of well-being and independence and a renewed connection to their communities, allowing them to age in place with dignity and choice.

Long-Term Success

Long-term success is defined by residents over the age of 60 being able to remain living independently and to age in place as long as possible, avoiding early institutionalization.

Program Success Monitored By

Currently, Phoenix Family uses an internal database to track the impact of our programs and the types of programs offered to each resident.  We measure a variety of individual indicators, including Activities of Daily Living Scores (ADLs), services requested and used, and outcomes from specific programs.

Examples of Program Success

Success is defined by participation rates, and resident satisfaction. In addition to individual case management services, in 2015, we provided 11,812 food pantries providing fresh produce and other perishable food items to our older adult residents, 2,600 free on-site health care checks, and 3,224 free entitlement and benefits (Medicare, Medicaid) help sessions.

Description Families First serves more than 4,550 people (1,743 families) living in low-income housing communities. The average annual family income of Families First participants is $12,487, with 62% of those we serve earning less than the federal poverty limit . We empower participants to overcome the barriers they face and achieve their full potential. Our programs address the root causes, so that participants can find lasting solutions to complex problems. By promoting independence, encouraging greater self-reliance, offering physical & psychological support & providing emergency relief in times of need, the stability of the home and, in turn, of the community increases. Families First offers a broad menu of supportive and programmatic services, which are available free of charge to each person living in the community. 
Program Budget $281,438.00
Category Human Services, General/Other Family-Based Services
Population Served At-Risk Populations, ,
Short-Term Success Big victories often require just that first step. Phoenix Family's short term success mirrors this philosophy - our programs help mothers, fathers and families begin to make decisions that will reflect positively on their families and their lives. Some of those victories are small - a mother who looks for job for the first time; a father who asks for assistance to pay his electric bill and then meets with a service coordinator to map out a budget. One of the most important short-term successes we look for is an increase in the number of residents who reach out for our services because we know if residents are coming to us for help, we've gained their trust and through trust we know we can make profound changes. Other short-term successes that we look for are an increase in the average length of time a resident stays on the property, a decrease in the criminal activity in a community versus the surrounding area and similar low-income housing communities.
Long-Term Success Families First primary long-term goal is that every resident has his or her basic needs met, achieves self-sustainability, and connects with the greater community as well as their housing community.
Program Success Monitored By Currently, Phoenix Family  uses an internal database to track the impact of our programs on the families we serve and the types of programs offered to each adult. In particular, we are looking at use of short-term emergency service's impact on the self-sufficiency on the family.  
Examples of Program Success We know that our programs affect families. Often the world they live in is turbulent and full change, but offering them a secure environment that is there for them day after day, our programs build trust and support that create remarkable changes. Brady is one such resident. A single-father, he came to our on-site staff for help in finding a job. We conducted a needs assessment and found that Brady, like many of our residents, could only read at a 2nd grade level. Through our Families First program, Brady began attending GED classes. In September, 2 years after starting the program, Brady received his GED. He now works full-time, has opened a savings account for the first time, and is dreaming of owning his own home.
Description

 

HIKE is an innovative literacy program which helps children reach grade-appropriate reading level as quickly as possible and, at the minimum, continue to read at level in the future.

Since literacy is about more than being able to read a book, HIKE incorporates literacy into everything we do. In a literacy-infused program, children are encouraged to “play” with language, vocabulary and word meanings. And, when children are allowed to play with words, they come to see literacy as something they own, setting the stage for leaps in literacy proficiency.

HIKE also provides targeted intervention to those reading 6 months or more behind their grade level with individualized, targeted one-on-one.
Lastly, children are most successful when their parents are involved and engaged in their learning, but many do not recognize the important role they play. HIKE's parental engagement program actively reaches out to parents to engage them. 
Category Education, General/Other Literacy
Population Served Children Only (5 - 14 years), ,
Short-Term Success

Since its launch, HIKE has served more than 248 children and trained more than 225 volunteer Reading Coaches. The impacts of the program on participants has been significant:

  1. 51% of struggling readers surpassed the national average student growth target.
  2. 31% of struggling readers moved from being at-risk to reading at grade level within nine months.
  3. 23% of participants moved from reading below grade level to reading at grade level by the end of the year.
  4. Participants in 5th to 7th grade showed the greatest improvement, improving their scores by 1.5 years over nine months.
  5. Children who attended the Reading Lab and had a Reading Coach increased their scores at a rate of 256% more than those who were not struggling.

Long-Term Success

The overall goal of HIKE is to have 90% of the children in our program reading at grade-level by 2020  in order to set the stage for higher high school graduation rates.

Program Success Monitored By

In order to define a baseline, comparative measurement of program efficiency and effectiveness, all children enrolled in HIKE participate in the i-Ready online diagnostic assessment three times a year:  July, January, and May. In addition, pre- and post-survey, focusing on measuring attitudes toward reading and positive adult relationships, is conducted. Moreover, all youth track the of the number of pages read recreationally through program reading journals to measure reading activities not accounted through the survey of reading attitudes. The senior program staff analyzes data on a quarterly basis, allowing us to compare the HIKE program to the non-HIKE program to measure the efficiency and effectiveness of the program and to make any changes needed before launching it in additional sites.

Examples of Program Success

Examples of the success of the program are seen daily. Children, who before the program started, listed reading as one of their least favorite activities, are excited to go the Reading Labs - often asking if it's their turn. They're excited to see their Reading Coaches and to talk about a new book that they're reading or to share a good grade that they got on a test. J. is one of those kids. J. just turned nine and, when tested in July, he read at a low-first grade level. In the beginning, whenever he heard that his Reading Coach was here, he would sit down and cry. Reading in front of someone else embarrassed him. When you talked with him about it, he would get angry and proclaim "I can't read!  Why are you making me?" But we all stuck with him. And then one day, his coach found a book about sharks. And that book changed J's life. J. still struggles to read, but he voraciously reads any shark book and has increased his reading level by 1.5 grades in just nine months.

CEO Comments

Phoenix Family’s programming revolves around the simple belief that in order to help people living in low-income housing communities, programs must be people-oriented. Each of the communities where Phoenix Family offers services faces unique challenges and each has its own set of needs. Phoenix Family's programs, while addressing similar issues, are designed so that they can be modified in order to best meet the needs of the individuals living in a particular housing community. Our programs support families in all stages of life – for children who need help with schoolwork, there are on-site community centers. For mothers who need help finding a new job, there are computer labs and support people there to help with resumes. For families who need food, there are food pantries. Phoenix Family is about more than offering people a place to stay – we offer our residents the tools and opportunities they need to make a home for themselves and their families. We believe that a person's quality of life depends on more than just his or her physical health. So our services take a holistic approach and enhance the physical, emotional, and overall wellness of each resident and each family. Because of Phoenix Family, our residents have someone to turn to when they are in crisis ... when rent is due and the checking account is empty ... when a job is lost, but it’s cold outside and the heating bill needs to be paid...when dinner is to be served and there is no food in the pantry.

Executive Director/CEO
Executive Director Mrs. Kimber Myers Givner
Term Start Aug 1998
Experience

Ms. Givner received her Masters in Social Work from the University of Iowa and her law degree from Drake University Law School in 1997. In addition, she is licensed to practice law in the State of Missouri. Ms. Givner is the founding executive director of Phoenix Family. Under her leadership, Phoenix Family has 42 individuals providing services to children, families and seniors who reside in low-income housing communities. Ms. Givner has served as a a member of the Heart of America Family Services Adults and Children Together Advisory Board, Vice-President of the Johnson County Drug and Alcohol Council Board of Directors, and serves as a field instructor for the University of Kansas School of Social Welfare and University of Missouri-Kansas City School of Social Work, and Avila University. 

Co-CEO/Executive Director
Term Start
Compensation Last Year
Senior Staff
Title Director of Programs and Facilities
Experience/Biography Mr. Cornelison began working at Phoenix Family Housing in March 2003. Mr. Cornelison has over 23 years of diverse, non-profit experience. Mr. Cornelison served as Director of Adult Education for Della Lamb Community Services, managing program activities at 17 class sites throughout the Kansas City area. He also served as Director of Public Relations and Contract Manager for the agency. Mr. Cornelison also served as Program Director and Resource Development Director for Minute Circle Friendly House and later served as the agency's Executive Director. He has also served as Senior Program Director and Unit Director with the Greater Kansas City YMCA and Program Director at Whatsoever Community Center. Mr. Cornelison received his B.S. in Recreation and Park Administration for MU - Columbia.
Title Director of Development
Title Human Services Manager
Title Human Services Manager
Title Human Services Manager
Title Controller
Title HIKE Program Manager
Staff
Paid Full-Time Staff 36
Paid Part-Time Staff 13
Volunteers 446
Paid Contractors 0
Retention Rate 85%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Under Development
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations

Phoenix Family collaborates with more than 200 community partners. The following list highlights a few of our community partnerships:

  • Metropolitan Alliance for Adult Learning
  • Literacy Kansas City 
  • North Kansas City School District
  • Kansas City Community Garden
  • National Gardening Association 
  • Maternal & Child Health Coalition 
  • Good Samaritan 
  • Healthy Initiatives Project
  • Shepherd Center 
  • Boy & Girl Scouts
  • Chameleon
  • Don Bosco Senior Center 
  • Catholic Charities
  • Harvesters
Awards
Award/RecognitionOrganizationYear
Circle of Hope AwardHarvesters Community Food Network2007
NEI Student Leaders AwardBank of America2005
Missouri Best Practice Agency for Service Enriched HousingMissouri Housing Development Commission2010
Excellence in Nonprofit Leadership AwardSupport KC2011
Government Licenses
Is your organization licensed by the government? No
CEO Comments

Phoenix Family maintains an independent board of directors that provides governance, direction, and management to the Executive Director. The Executive Director of Phoenix Family is the administrator and manager of the social services programs that occur at the multi-family and elderly housing communities. Currently there are 32 housing communities, located in 13 cities in Kansas, Missouri, and Iowa which provide on-site community programs to the residents living within these designated housing areas. The Executive Director is responsible for the maintenance of fiscal records; creating and monitoring the housing community budgets; fundraising; and supervision of the daily operations of the social service programs.

Board Chair
Board Chair Mr. Rick Kahle
Company Affiliation Community Volunteer
Term Aug 2014 to July 2017
Email rkahle23@gmail.com
Board Members
NameAffiliation
Mr. Ulysses "Deke" Clayborn Clayborn & Associates
Mr. Matt Condon Bardavon
Mrs. Erica Dobreff Kansas City Equity Fund
Mr. Ken Eidson RBC Wealth Management
Mr. Jim Fight KCATA
Mr. Mark Garrett Smithfield-Farmland
Mr. David Houchen Baker University
Mr. Rick Kahle Lockton Companies
Ms. Sarah Osborne GEHA
Mr. Mark Seely Lockton Companies
Ms. Kelly Uran Bank of the West
Mr. John Wright Beyond HR Solutions
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 9
Female 3
Unspecified 0
Governance
Board Term Lengths 3
Board Meeting Attendance % 90%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 50%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 4
Standing Committees
Board Development / Board Orientation
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Finance
Program / Program Planning
CEO Comments

Phoenix Family maintains an independent board of directors that provides governance, direction, and management to the Executive Director. The Executive Director of Phoenix Family is the administrator and manager of all programs. Currently Phoenix Family provides services in 34 low-income housing communities in 13 cities in Kansas, Missouri, and Iowa. Each community provides on-site services and programs. The Executive Director is responsible for the maintenance of fiscal records; creating and monitoring housing community budgets; fundraising; and supervision of the daily operations of the social service programs.

Financials
Fiscal Year Start July 01, 2016
Fiscal Year End June 30, 2017
Projected Revenue $2,628,502
Projected Expenses $2,343,035
IRS Letter of Exemption
Foundation Comments
  • FYE 6/30/2015: Financial data reported using the IRS Form 990.
  • FYE 6/30/2014, 2013: Financial data reported using the organization's audited financial statements. 
  • Foundations/corporate revenue line item may include contributions from individuals.

 

Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$538,533$278,330$459,026
Government Contributions$0$218,343$219,281
Federal--$0$0
State--$218,343$219,281
Local--$0$0
Unspecified$0$0$0
Individual Contributions--$29,200$74,861
$0$0$0
$1,433,527$1,393,548$1,460,974
Investment Income, Net of Losses$530$683$687
Membership Dues$0$0$0
Special Events$128,898$131,456$133,627
Revenue In-Kind$27,500$0$1,337
Other$9,837$0$0
Expense Allocation
Fiscal Year201520142013
Program Expense$1,879,132$1,843,631$1,501,530
Administration Expense$281,395$235,929$236,878
Fundraising Expense$157,777$134,822$153,445
Payments to Affiliates--$0$0
Total Revenue/Total Expenses0.920.931.24
Program Expense/Total Expenses81%83%79%
Fundraising Expense/Contributed Revenue24%21%17%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$1,788,219$2,040,951$2,207,194
Current Assets$1,744,608$1,459,266$1,427,801
Long-Term Liabilities$0$0$0
Current Liabilities$541,906$605,322$608,743
Total Net Assets$1,246,313$1,435,629$1,598,451
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities3.222.412.35
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar Amount --U.S. Department of Housing and Urban Development $575,233US Dept. of Housing and Urban Development $432,450
Second Highest Funding Source & Dollar Amount --Missouri Housing Development Commission $214,068Trent Green Family Foundation $251,135
Third Highest Funding Source & Dollar Amount --Greenway of Burlington Associates, LP $153,214Missouri Housing Development Commission $214,990
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Name Phoenix Family Housing Corp
Address 3908 Washington Street
Kansas City, MO 64111
Primary Phone (816) 5611033
Contact Email info@phoenixfamily.org
CEO/Executive Director Mrs. Kimber Myers Givner
Board Chair Mr. Rick Kahle
Board Chair Company Affiliation Community Volunteer
Year of Incorporation 1998