Miles of Smiles, Inc.
5416 NE Antioch Road
Kansas City MO 64119
Kids learn about oral health from Miles of Smiles.
Web and Phone Contact
Telephone (816) 413-9009
Mission Statement
The mission of Miles of Smiles, Inc. is to provide charitable, comprehensive, portable dental care, in a community-based setting, to the needy children of Clay and Platte Counties.
Leadership
CEO/Executive Director Mrs. Christy May
Board Chair Mrs. Rosemary Salerno
Board Chair Company Affiliation Zona Rosa
History and Background
Year of Incorporation 2006
Former Names
Northland Health Care Access
Financial Summary
Revenue Expense Area Graph

Comparing revenue to expenses shows how the organizations finances fluctuate over time.

Source: IRS Form 990

 Breakdown
Net Gain/Loss:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.
Statements
Mission Statement The mission of Miles of Smiles, Inc. is to provide charitable, comprehensive, portable dental care, in a community-based setting, to the needy children of Clay and Platte Counties.
Background Statement
Miles of Smiles was founded in 2002 as a partnership between Northland Health Care Access and Swope Health Services in response to Vision North 2000, a study that determined one of the gaps in Northland services was dental care for children. At the time, it was estimated that 15,000 children in the Northland had no access to dental care. Our services were portable from the beginning, as the need indicated at the time.
In 2004, the Northland Health Care Access Board of Directors determined the portable dental program would be best operated as an independent agency with its own office space. In December 2005, Miles of Smiles became an independent agency, designed specifically to meet the unique needs of low-income children without dental care through portable service. Since our inception, more than 20,000 low-income children have received comprehensive dental care through Miles of Smiles. Our history and experience provides practice-based evidence that our program works and, through our existence, low-income children have increased access to consistent oral health care.
Impact Statement

Since 2002, Miles of Smiles has provided free dental care to more than 20,000 low-income children living in Clay and Platte Counties in Missouri. Without Miles of Smiles, many of these children would not have received either the preventative or restorative dental care they so desperately needed. We ensure accessibility of our program by offering treatment in schools, social service agencies, and in collaboration with other community based agencies, as well as at our home office. 

Top accomplishments from 2016 include the following: 
  1. The number of new patients served by Miles of Smiles increased by 5%.
  2. Participation by our patients in recalls (six-month check up appointments) increased by 15%.  We are the dental home for our patients.  Tracking this outcome is important to demonstrate ongoing oral healthcare.
  3. Revenue generated by our agency through special events increased by 14%. We continue to seek diversification in our funding sources to ensure long-term sustainability.  Special events are excellent opportunities to introduce Miles of Smiles to potential new donors. 
Miles of Smiles treated 3,764 children in 2016.  81% of patients had reduced cavities and 79% of patients completed treatment plans.  Most of the patients we see have not been to the dentist before and require restorative treatment.  This is prescribed by our staff in the form of a treatment plan, and its completion is critical to their improved oral health.  We track completion to make sure we're doing all we can to improve our patients' health.
 
We also documented a 10% increase in the number of patients enrolled in Medicaid.  Most of our patients are eligible for Medicaid but not all are enrolled, for a variety of reasons.  We do all we can to eliminate those barriers, because enrollment in Medicaid will open up other health care options for our target populations.
 
Our goals for the coming year include moving to a larger office to have three permanent operatories (up from two in our current location); adding a mobile unit so we can treat more children in accessible locations; and increasing the number of children we see at Title I schools by 5%.
Needs Statement

Miles of Smiles' top needs at this time include: 

  1. Funding to support the purchase of our mobile unit ($100,000).  We will rent a mobile unit, fully equipped as a dental office, in the fall of 2017 with the intent to purchase the vehicle in the spring of 2018.  While our two dental teams are portable, they set up temporary dental offices inside school buildings and other community-based locations for up to two weeks at a time.  We believe the addition of a mobile unit to our fleet - a vehicle that will be permanently equipped inside as a dental office with operatories and all needed equipment - will help us to treat more children at each partner location, and add new community based partners as well.  We see great opportunity to take the mobile unit to service agencies, churches, and apartment complexes as time and scheduling allow to bring affordable dental care to more children.
  2. Funding to install plumbed fixed nitrous service in our new office location ($20,000).  We currently use rolling, portable nitrous tanks which take up a lot of storage space in the operatories and are costly to operate.  When we move to our new office location, we plan to install permanent nitrous access to improve efficiency and decrease ongoing cost.
  3. Funding for advanced dentistry training / continuing education for our licensed dentists and dental assistants ($2,000).
  4. Funding for a new cargo van for hauling equipment ($40,000).
  5. Funding for medical storage lockers in our new office ($6,000).
Service Categories
Ambulatory & Primary Health Care
Student Services
Community Clinics
Areas of Service
MO - Clay County
MO - Platte County
CEO/Executive Director/Board Chair Statement
Miles of Smiles treated 3,764 patients in 2016!  The year 2016 marked our first full year in our new office at 5536 NE Antioch Road. The new office space and an additional dentist on staff, allowed us to see more emergency visits, complete more treatment plans, and overall be more available to our patients to serve as their dental home. The relationship that Miles of Smiles dental staff have with these children, in the school setting and at our office, builds trust and a desire to improve their oral health.
 
Last year, Dr. Sparks treated a kindergarten student named Sam who had never before been to the dentist. The student was very anxious and did not want Dr. Sparks to check his teeth – he even tried to hide under a table! Dr. Sparks counted his teeth during the first visit, then took “pictures” at the next, cleaned them at the next and then performed a few fillings. With each visit, Sam received hugs and high fives from the dental team, so even when his treatment was complete – he came by the dental clinic in the school for a morning hug.  The hugs, the oral health education, the free dental treatment are the immediate things that Sam got. The long-term benefits of the dental care he received include self-confidence and high self-esteem, a beautiful smile and improved overall health! At Miles of Smiles we strive not just to meet immediate dental needs, but also to lay a foundation of a positive, dental care experience that leads to a lifetime of happy smiles and overall health.  Thank you for helping us make this happen!
Programs
Description

Dental care is the most common unmet treatment need in children due largely to lack of insurance or inability to pay. One in three children do not have dental insurance, translating to an estimated 17,000 children in the Northland who are uninsured or underinsured for dental care.

Our portable dental program offers comprehensive dental care to children who live in Clay or Platte Counties. Services are offered free of charge to children who meet the 200% poverty guidelines. We use cargo vans to deploy two dental teams and equipment to schools and other community-based settings, such as social service organizations and churches. Each team consists of one dentist and two dental assistants. Staff are full time employees of Miles of Smiles—not volunteers—and work five days a week, twelve months a year. Miles of Smiles is the dental home to the low income children of the Northland. We are available to our patients not only in community settings, but also at our clinical office and clinic at Synergy’s teen center.

Program Budget $657,996.00
Category Health Care, General/Other Dental Health Care
Population Served Children and Youth (0 - 19 years), Poor,Economically Disadvantaged,Indigent,
Program is linked to organization's mssion Yes
Program Frequently Assessed Yes
Short-Term Success

Miles of Smiles is committed to achieving the following results during the coming year:

90% of patients will complete a comprehensive treatment plan.

Completing comprehensive treatment plans eliminates the need for further dental work and prevents pain, discomfort, and missed school. Staff follow up with parents on available appointment times, to check in on patients following procedures, and to assist families in completing comprehensive treatment plans. Treatment plans are prescribed for those defined as "most clinically-needy" by dental teams. These children need restorative work done to at least 4 teeth.
 
50% of patients will have fewer cavities in subsequent appointments than in their first appointment.

We monitor a decrease in cavities as an immediate indicator in behavioral change. At every appointment children are taught the importance of good nutrition and oral hygiene. A decrease in cavities verifies that lessons are heard and applied in daily lifestyle.
Long-Term Success

The vision of Miles of Smiles is to accomplish the following for the youth served:

  • Improved dental hygiene practices
  • Improved nutritional status
  • Improved overall health
  • Improved self-esteem
  • Increased awareness of the importance of dental health
  • Improved community health status
Program Success Monitored By

Miles of Smiles uses professional software developed for dental practices that allows tracking of each patient, treatment plans, procedures performed, scheduling and follow-up. Individual medical information and emergency information are available in the database for each patient. The program compiles and reports the number of patients treated within a given time frame, types of procedures, locations of treatment, and Medicaid status along with other information.

Examples of Program Success

2016 Results:

  • 3,764 children treated
  • 81% of patients had reduced cavities
  • 79% of patients completed their prescribed treatment plan
  • 10% increase in number of patients enrolled in Medicaid
  • 5% increase in number of patients seen
CEO Comments
Miles of Smiles is experiencing growing pains – we moved to a new office in mid-2015. The increased patient care space in our fixed office allowed for increased patient volume of 36%. The patient volume is primarily from increased appointments in our new two-operatory office. Now, two years later – we are moving to another larger office to keep up with the needs of our growing office appointments, need for more storage and sterilization space as well as patient care space. We anticipate our new three operatory office will be open by late August 2017.
 
The primary challenge we face is getting children to enroll for service at the schools. Miles of Smiles is a school-based/community-based dental program and we want our patients to be seen at the schools. We have full time dentists, credentialed and highly qualified, who use state of the art equipment to provide comprehensive dental care inside the schools for easy access and convenience for families. The number of children enrolling in our school-based programs is not growing as we would like. We have added an online registration process to ease the burden of enrolling by paper form and are seeking additional ways to increase enrollment.
Executive Director/CEO
Executive Director Mrs. Christy May
Term Start Dec 2005
Experience
Before coming to Miles of Smiles, Christy May was the practice administrator of a large private neurology practice and simultaneously managed the MidAmerica Neuroscience Research Foundation from (10/96 - 1/2000). From there, she held a position as Director of Community Development at the University of Health Sciences (1/2000 - 1/2002). Since January of 2002, Christy has managed the Miles of Smiles portable dental program as it evolved from a program with Northland Health Care Access, to its now independent nonprofit status as Miles of Smiles, Inc. Christy has a bachelor's degree from the University of Tulsa in Psychology and Organizational Communication and a master's degree from UMKC in Health Care Administration.
Co-CEO/Executive Director
Term Start 0
Compensation Last Year
Staff
Paid Full-Time Staff 13
Paid Part-Time Staff 3
Volunteers 75
Paid Contractors 1
Retention Rate 64%
Staff Diversity (Ethnicity)
Caucasian 93
Hispanic/Latino 7
Staff Diversity (Gender)
Female 93
Male 7
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Semi-Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
  • Park Hill School District
  • North Kansas City School District
  • Platte R III School District
  • North Platte School District
  • West Platte School District
  • Smithville School District
  • Kearney School District
  • Liberty School District
  • Excelsior Springs School District
  • Missouri City School District
  • Synergy Services
  • Salvation Army
  • Platte County Health Department
  • Clay County Health Department
  • Children's Mercy Hospitals and Clinics
Affiliations
AffiliationYear
AFP (Association of Fundraising Professionals)2016
Chamber of Commerce2016
Nonprofit Connect of Greater Kansas City2016
United Way Member Agency2016
Awards
Award/RecognitionOrganizationYear
Philanthropic Business of the YearNorthland Chamber of Commerce2005
Certificate of ExcellencePark Hill School District2012
Certificate of ExcellenceKearney School District2012
Business Partner of the YearPark Hill School District2016
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments


Board Chair
Board Chair Mrs. Rosemary Salerno
Company Affiliation Zona Rosa
Term Jan 2017 to Dec 2018
Email rsalerno@zonarosa.com
Board Members
NameAffiliation
Mr. Jerry Brant Withers, Brant, Igoe & Mullenix, PC
Mrs. Linda Coventon North Kansas City Hospital
Mr. TJ Dixson Harley Davidson
Dr. Ryan Francois Dentistry for Children
Mrs. Anita Gorman Community Volunteer
Ms. Susan Hiland North Kansas City School District
Ms. Jan Kauk Saint Luke's North Hospital
Mr. Tim Kelley Argosy Casino, Hotel & Spa
Mr. David Miles Bloch Foundation
Dr. Kerry Roe English Landing Elementary
Mrs. Rosemary Salerno Zona Rosa
Ms. Donna Sumpter Community Volunteer
Mr. Bill Zimmer Zimmer Realty Company
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 13
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 6
Female 7
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 75%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 4
Standing Committees
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Executive
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
CEO Comments

Miles of Smiles has recently implemented board terms and term limits and divided the board into two classes to stagger board departure. In addition, we now have three board committees, including the Executive Committee, Development Committee and Program Compliance Committee. We are also using a formal nomination process has been started to recruit and review prospective new board members, with attention to community representation. 

Financials
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $1,275,715
Projected Expenses $1,250,000
IRS Letter of Exemption
Foundation Comments
  • FY 2015, 2014, 2013: Financial data reported using IRS Form 990.   
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
 
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$759,839$806,755$762,043
Government Contributions$15,000$15,000$0
Federal------
State------
Local------
Unspecified$15,000$15,000$0
Individual Contributions------
$0$0$0
$255,976$212,785$191,662
Investment Income, Net of Losses$219$96$0
Membership Dues$0$0$0
Special Events$28,722$26,498$0
Revenue In-Kind$0$0$0
Other$237$220$285
Expense Allocation
Fiscal Year201520142013
Program Expense$749,271$683,745$720,909
Administration Expense$63,924$39,082$21,373
Fundraising Expense$123,821$49,825$37,571
Payments to Affiliates------
Total Revenue/Total Expenses1.131.371.22
Program Expense/Total Expenses80%88%92%
Fundraising Expense/Contributed Revenue15%6%5%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$1,377,476$1,233,753$945,108
Current Assets$1,204,947$1,170,033$875,509
Long-Term Liabilities$0$0$0
Current Liabilities$23,042$2,296$2,353
Total Net Assets$1,354,434$1,231,457$942,755
Short-Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities52.29509.60372.08
Long-Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountIrven E & NeVada P Linscomb Foundation $492,100Irven E & NeVada P Linscomb Foundation $509,600 --
Second Highest Funding Source & Dollar AmountHealth Care Foundation of GKC $50,300Health Care Foundation of Greater Kansas City $98,700 --
Third Highest Funding Source & Dollar AmountArgosy Casino Hotel & Spa $48,865North Kansas City Hospital $57,500 --
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments


Organization Name Miles of Smiles, Inc.
Address 5416 NE Antioch Road
Kansas City, MO 64119
Primary Phone (816) 413-9009
CEO/Executive Director Mrs. Christy May
Board Chair Mrs. Rosemary Salerno
Board Chair Company Affiliation Zona Rosa
Year of Incorporation 2006
Former Names
Northland Health Care Access