First Call Alcohol/Drug Prevention & Recovery
9091 State Line Road
Kansas City MO 64114-3251
The blue dots represent a small fraction of the 20,000 people we serve annually.

Web and Phone Contact
Telephone (816) 361-5900
Mission Statement

It is the mission of First Call to reduce the impact of alcohol, drugs and addiction by providing quality resources to individuals, families and the community.

For 59 years, First Call, formerly called the National Council on Alcoholism and Drug Dependence (NCADD) of Greater Kansas City,  has maintained a tradition of providing information, education, prevention, and referral and assessment services to help those suffering from substance use disorders. Together, these programs touch over 50,000 men, women and children in the greater Kansas City area each year.

Leadership
CEO/Executive Director Susan Whitmore
Board Chair Dee Pack
Board Chair Company Affiliation Cargo Largo
History and Background
Year of Incorporation 1958
Former Names
NCA - National Council on Alcoholism
National Council on Alcoholism
National Council on Alcoholism and Drug Dependence of Greater Kansas City
Financial Summary
 
 
Projected Revenue $1,787,971
Projected Expenses $1,784,240
Statements
Mission Statement

It is the mission of First Call to reduce the impact of alcohol, drugs and addiction by providing quality resources to individuals, families and the community.

For 59 years, First Call, formerly called the National Council on Alcoholism and Drug Dependence (NCADD) of Greater Kansas City,  has maintained a tradition of providing information, education, prevention, and referral and assessment services to help those suffering from substance use disorders. Together, these programs touch over 50,000 men, women and children in the greater Kansas City area each year.

Background Statement

Addiction to drugs or alcohol is a chronic, progressive disease that affects families and individuals regardless of race, gender or economic status. For those who survive without recovery, substance use disorders have devastating, life-long consequences that are often fatal. The good news is that substance use disorders are treatable.

For 58 years, First Call has maintained a tradition of providing assessment, treatment, prevention and referral services to help those suffering from substance use disorders. Together, these First Call programs touch over 20,000 men, women and children in the greater Kansas City area each year.
 
First Call, formerly called the National Council on Alcoholism and Drug Dependence, was founded in 1958 to serve the greater Kansas City metropolitan area. At that time it was the only agency of its kind in the community and the primary focus was to disseminate information on alcoholism as a disease and to help people find resources for treatment.
 
Today, First Call is a key catalyst for collaboration among related substance abuse, health care, behavioral health and support service providers. Regardless of ability to pay, the agency serves adults and youth seeking recovery and/or treatment as well as children and family members impacted by a loved one's substance use.
 
First Call is fully accredited by CARF International (Commission on Accreditation of Rehabilitation Facilities). Most people enter into service by calling First Call's 24/7 crisis call line (816-361-5900). Clinical services emphasize coordination of care, including assessment and referral for individuals, outpatient treatment and classes for family members impacted by a loved one’s substance use. Prevention services include working in the community and schools to reduce violence and prevent underage alcohol, tobacco and other drug use, the First Call Speakers Bureau, community resource library and certification classes for substance abuse professionals. 
Impact Statement

In 2016, First Call is meeting the need detailed above by expanding service capacity in an improved agency environment. Since 2011, First Call has launched three new programs and expanded the number of people served by 300 percent. The agency continues to strive and meet ever-growing demand for services.

One of the new program expansions is extended support for Family Services clients. First Call recently added individual and family counseling to the menu of services available to Caring for Kids and How to Cope clients. Both psychoeducational classes offer a great deal of information in a short time period; in just three and a half weeks, participants learn about productive ways to restore balance and maintain a healthy lifestyle while coping with a loved one’s substance use. Clients are encouraged to engage with community recovery groups, such as the How to Cope Alumni Group and Al-Anon meetings, but this may not adequately address the particular dynamics of an individual’s family structure. To sustain recovery and the healing process, How to Cope and Caring for Kids clients may enroll for up to six individual sessions with a Family Services counselor after course completion. One session may be used as a family session.

First Call’s program expansion has been empowered by a significant increase in net assets over the past five years due to:

 
  1. First Call’s technology program, begun in 2010, that generates earned income from CCL software and IT services provided to outside providers
  2. Increased support for First Call’s innovative technology-based programming from the Health Care Foundation of Greater Kansas City, US Department of Health and Human Services Substance Abuse and Mental Health Administration (SAMHSA), and Jackson County COMBAT
  3. The successful completion of a $2 million capital campaign, the Families First campaign. Thanks to the help of individuals, foundations, corporate donors and full board participation, the campaign was completed within the targeted two year time frame by December 31, 2015. Completion of the campaign allowed us to expand services with the purchase of our new building at 9091 State Line Road. Renovations began in 2016. Our new home is an environment reflective of the uplifting energy, respect and dignity our clients deserve.
 
Goals: 

  • First Call’s Board of Directors and leadership meet at the beginning of November 2016 for a Board Retreat, when decisions will be made about the goals for next year, and will update at that time.
Needs Statement

First Call provides services to individuals and family members, regardless of their ability to pay.

  • $1,000 allows two parents to attend How to Cope: How to Cope is a course for adult family members impacted by a loved one's addiction. HTC’s evidence-based curriculum is recognized by the National Prevention Network and National Association of State Alcohol/Drug Abuse Directors.
  • $500 allows two children to attend Caring for Kids: Caring for Kids targets youth and children impacted by a loved one’s addiction. Participants overcome shame and regain a healthy lifestyle by redirecting focus to oneself and making a commitment to healthy choices.
  • $300 allows one person to attend either the ME First or ME After Program offered in the jails: ME First (Motivational Enhancement First) is an outpatient treatment program for those waiting for space in a treatment center; ME After supports continued motivation for recovery after treatment.
  • $100 pays for two people to contact First Call’s 24/7 crisis call line, where individuals in crisis can speak to a counselor at any time.

Service Categories
Substance Abuse Dependency, Prevention & Treatment
Counseling
Family Counseling
Areas of Service
National
MO
KS
MO - Jackson County
MO - Clay County
MO - Platte County
KS - Wyandotte County
KS - Johnson County
MO - Eastern Jackson Co
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
CEO/Executive Director/Board Chair Statement

First Call Alcohol/Drug Prevention & Recovery (First Call) has moved forward to accommodate significant growth and expansion. We have relocated to an improved facility at 9091 State Line Road in Kansas City, Missouri to accommodate increased service capacity and client numbers in an environment reflective of the uplifting energy, respect and dignity our clients deserve.

First Call completed the $2 million Families First Capital Campaign at the end of 2015, one year ahead of schedule. The campaign received significant support from the community, including 100 percent board participation in the amount of $255,000 and an anonymous foundation gift of $250,000. Additional funding includes Price Family Charitable Foundation support of $233,000; Hall Family Foundation support of $200,000; Victor E. Speas Foundation/Bank of America support of $150,000; Pack Family gift of $150,000; Mabee Foundation support of $90,000; William T. Kemper Foundation support of $50,000; Sosland Foundation support of $50,000; Sunderland Foundation support of $40,000; Raymond Lamb Foundation support of $30,000, Cross Foundation support of $25,000; Arvin Gottlieb Charitable Foundation support of $25,000; and Oppenstein Brothers Foundation support of $15,000.

First Call’s strategic focus in 2016 is aimed at addressing the opioid epidemic in the Kansas City metropolitan region by:

  1. Increasing recovery advocacy and clinical support across the continuum of care – from crisis call to assessment to treatment to reentry and sustaining recovery
  2. Increasing prevention programming in schools and communities on both sides of the state line. We do this by collaborating with an array of agencies across the metro. Each client, each family and each community has unique needs. First Call strives to meet each one with quality care, solutions and support.
Programs
Description

  • Referral and Assessment: A confidential one-on-one evaluation for adults and youth with a certified substance abuse professional and referrals for appropriate care.
  • ME First/ME After: ME First and ME After programs support individuals seeking treatment who are on a waiting list for an inpatient recovery program or individuals who have completed an inpatient treatment program and are reintegrating into the community.
  • Recovery Advocates: First Call’s Recovery Advocates provide support and guidance for individuals at any stage of recovery from a substance use disorder.
  • Community CareLink (CCL) – Developed by First Call, CCL software is an electronic behavioral health record that allows providers to connect internally or externally to coordinate a comprehensive continuum of services in a secure environment.
  • Mobile Community CareLink – Using technology, individuals can take a larger stake in their recovery by accessing information and support with a mobile device or computer.

Category Mental Health, Substance Abuse Programs, General/other Substance Abuse
Population Served General/Unspecified, ,
Short-Term Success Receiving comprehensive assessment; Developing a recovery life plan; Initiating behavior and health changes necessary to implement a recovery lifestyle.
Long-Term Success Moving into and sustaining a life in recovery.
Program Success Monitored By Assessments taken using scientifically validated instruments; Reports from treatment centers on completion of treatment; Ongoing contact with clients.
Examples of Program Success
  • Assessment data
  • Client self-report
  • Observer evaluation
Description

  • How to Cope: How to Cope, first developed in 1973, is a seven‐session course using an evidence‐based curriculum to help adults impacted by a loved one’s substance use. How to Cope helps participants build a healthy life for themselves by overcoming the physical, psychological and social effects of addiction. 
  • Caring for Kids: Caring for Kids targets at‐risk youth impacted by a loved one’s substance use. The curriculum is designed to:
  1. Help build a healthy life by focusing on themselves and other non-addicted adults.
  2. Encourage and support healthy choices.
  3. Create a safe place to share and overcome shame and self blame.

Category Mental Health, Substance Abuse Programs, General/other Substance Abuse Support Group
Population Served Families, ,
Short-Term Success
  • Enrolling in the program and attending classes.
  • Completion of a personal, written plan of action for recovery.
Long-Term Success Individuals attend all seven educational sessions, identify co-dependent behaviors, construct a plan of action for change, create behavior changes and a support group to use for long-term recovery.
Program Success Monitored By The programs have pre- and post-tests, facilitator observations, and occasional focus groups to review the program. The completion of a personally written plan of action is the first major step to long-term turnaround.
Examples of Program Success
  • 69% of those who begin the course of study actually complete it.
  • 92% of those who attend the course are able to identify co-dependent and enabling behaviors.
  • 80% of attendees construct a plan of action.
  • 47% of attendees develop and use a support system.
Description

  • State Regional Support Center: Work with community coalitions to reduce violence and underage alcohol, tobacco and other drugs. Coalitions consist of parents, schools, faith community, police, businesses, youth, health care, social service, media and civic groups.
  • School-Based Prevention: Work within schools to reduce underage alcohol, tobacco and other drug use and support healthy choices.

Category Mental Health, Substance Abuse Programs, General/other Substance Abuse Prevention
Population Served At-Risk Populations, ,
Short-Term Success Maintain or expand number of events and programs provided through these programs; Maintain or increase number of community teams involved; Maintain or increase number of health fairs and speaking engagements delivered through prevention staff activities.
Long-Term Success Community data indicates reduction in use of alcohol and illegal drugs; Level of accurate community knowledge increases.
Program Success Monitored By Ongoing reporting of activities with evidence-based evaluations taken whenever appropriate to audience. Ongoing efforts to improve addiction environment through advocacy and youth/adult trainings and increasing capacity of community teams for social action.
Examples of Program Success Teams maintained in communities; Level of activities and success of activities increasing (prom nights; WRTI camp and Youth With Vision involvement; proposed and implemented legislation such as keg tracking and no-smoking ordinances)
Description

  • 24/7 Crisis Call Line: 24 hours a day, seven days a week, counselors are available to help anyone who is in crisis due to substance use.
  • Web Site: FirstCallKC.org offers information, self-evaluation tests, a treatment provider directory, video library and other prevention and recovery resources. The In Search Of... directory lists over 200 metro-area treatment providers and related service providers.
  • Professional Development: First Call offers a series of continuing education and certification classes designed for substance abuse professionals.
  • The Speas Resource Center: The Speas Resource Center is the largest multi-media library in the metro area dedicated to substance use disorders and recovery.
  • Speakers Bureau: The Speakers Bureau provides presentations to raise awareness and increase understanding of how substance use impacts individuals, families and the community.

Category Mental Health, Substance Abuse Programs, General/other Substance Abuse
Population Served General/Unspecified, ,
Short-Term Success Annual increases in program numbers; improve community statistics regarding drugs and alcohol abuse and addiction and prevention; greater access to agency resources.
Long-Term Success Increased community knowledge of facts of alcohol and illegal drug use; Greater use of the website and crisis calls line for help; More participation in all programming
Program Success Monitored By
  • Measure use of services
  • Track evaluations where appropriate
Examples of Program Success
  • Increasing use of crisis calls line, website and general services.
  • Selection as one of five pilot cities by the Partnership for a Drug Free America for its Hope, Help, Healing media campaign.
CEO Comments

Addiction to drugs or alcohol is a chronic, progressive disease that affects families and individuals regardless of race, gender or economic status. For those who survive without recovery, substance use disorders have devastating, life-long consequences that are often fatal. The good news is that substance use disorders are treatable.

For over 50 years, First Call has maintained a tradition of providing assessment, treatment, prevention and referral services to help those suffering from substance use disorders. Together, these First Call programs touch over 20,000 men, women and children in the greater Kansas City area each year.
 
First Call, formerly called the National Council on Alcoholism and Drug Dependence, was founded in 1958 to serve the greater Kansas City metropolitan area. At that time it was the only agency of its kind in the community and the primary focus was to disseminate information on alcoholism as a disease and to help people find resources for treatment. Today, First Call is a  key catalyst for collaboration among related substance abuse, health care, behavioral health and support service providers. Regardless of ability to pay, the agency serves adults and youth seeking recovery and/or treatment as well as children and family members impacted by a loved one's substance use disorder.
 
First Call is fully accredited by CARF International (Commission on Accreditation of Rehabilitation Facilities). Most people enter into service by calling First Call's 24/7 crisis call line (816-361-5900). Clinical services emphasize coordination of care, including assessment and referral for individuals, outpatient treatment, and classes for family members impacted by a loved one's addiction. Prevention services include the First Call Speakers Bureau, community resource library, and certification classes for substance abuse professionals.
Executive Director/CEO
Executive Director Susan Whitmore
Term Start Jan 2016
Experience

Susan Whitmore, First Call President & CEO, has 20 years of experience in nonprofit development and executive administration. Prior to her placement as President & CEO of First Call in January 2016, she served for six years as the agency’s Vice President of Development. Susan Whitmore has also been Executive Director of The Writers Place and Vice President of Development at Newhouse. Formerly she was adjunct professor of English at the University of Missouri – Kansas City and at the University of Nebraska – Lincoln. 

Co-CEO/Executive Director
Term Start
Compensation Last Year
Former CEOs
NameTerm
Molly O'Neill Oct 2008 - Jan
Jean Roth Jacobs Oct 2001 - Dec 2008
Senior Staff
Title Vice President of Programs
Experience/Biography Michelle has more than 20 years social work experience serving individuals from a wide variety of ethnic, cultural and socio-economic backgrounds, emphasizing the intrinsic dignity and worth of each individual by co-creating detailed goals with measurable and achievable objectives. She has extensive experience addressing issues including family/parenting issues, sexual trauma, self-esteem, body image, decision-making, domestic violence and grief/loss in a manner that honors the strengths of each individual.
Title Vice President of Development
Experience/Biography Emily Hage is the Vice President of Development at First Call. After being hired in 2010, Emily has worked in many areas of the agency, including Prevention, IT Project Management, and now Development. Through her schooling and her work with First Call, Emily has developed an interest in policy-level change in the field of addiction and she enjoys the opportunities to work on projects that explore various facets of treatment and recovery from addiction.
Staff
Paid Full-Time Staff 18
Paid Part-Time Staff 1
Volunteers 118
Paid Contractors 1
Retention Rate 74%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations

First Call’s focus is to improve collaborative care between providers of mental health, substance abuse and wrap-around services and, in doing so, to eliminate barriers to service. The agency works in collaboration with community prevention coalitions to reduce violence and underage alcohol, tobacco and other drug use:

 

  1. Kansas City Recovery-Oriented Systems of Care (KCROSC) initiated in 2010 with HCF support, is a collaborative project among 18 community mental health, substance abuse, family service and support service agencies.
  2. COMBAT Connections: Since 2010, First Call’s Community CareLink (CCL) electronic behavioral health record application has been introduced to 24 agencies funded by COMBAT.

 

First Call is the State Regional Support Center for a system of community based prevention coalitions established to mobilize communities to reduce violence and underage alcohol, tobacco and other drugs use. Prevention teams teams include a variety of people and organizations within the community, including, police, parents, schools, the faith community, businesses, youth, grandparents, health care agencies, social service agencies, the media, local government and civic groups.
External Assessment and Accreditations
Assessment/AccreditationYear
Alliance of Information and Referral Systems (AIRS) - Accreditation2005
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation2012
Better Business Bureau Wise Giving Alliance2012
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation2015
Better Business Bureau Wise Giving Alliance2015
Awards
Award/RecognitionOrganizationYear
National Award for Innovative Substance Abuse Prevention Programs, Practices, and PoliciesThe National Association of State Alcohol and Drug Abuse Directors (NASADAD)2008
Prevention & Education Meritorious AwardNational Council on Alcoholism and Drug Dependence, Inc.2009
One of 4 Finalists in Commercial Office Cornerstone AwardEconomic Development Corporation (EDC) of Kansas City2015
Vernon Johnson Award for Individuals in RecoveryFaces & Voices of Recovery2015
The Buck O'Neil Legacy Seat awarded to First Call Board Chair Hugh O'DonnellThe Kansas City Royals2015
Kelly's Shillelagh "I Tried" Award for the Worst Score awarded to the First Call team.The Welcome House2015
Government Licenses
Is your organization licensed by the government? Yes
CEO Comments

For every one person afflicted with a substance use disorder, addiction affects at least 10 other family members and friends. First Call services heal and strengthen the family bond. First Call programs enable the family bond to survive.

Youth living in families impacted by substance use disorders are at risk for physical violence and psychological trauma as well as a reduced life expectancy. The National Council on Child Abuse & Family Violence and the National Association for Children of Alcoholics report that:

  • Anywhere from 50-80% of abused children live in homes where substance abuse is present (National Council on Child Abuse & Family Violence 2016)
  • One in four youth under the age of 18 lives in a family where a person abuses alcohol or another drug (NACOA 2016)
  • In families impacted by addiction to alcohol or drugs, 28 percent report physical violence toward children; 14 percent report child sexual abuse; and 34 percent reported spouse abuse (NACOA 2008).

In the Greater Kansas City area those in need of treatment for substance use disorders exceed 250,000 with only 8 percent able to access treatment services (SAMHSA 2012). Additionally:

  • One in every 10 adults in the metro area has a serious mental illness, with about 40 percent of cases untreated (Health Care Foundation of Greater Kansas City 2012)
  • Approximately 39% percent of those diagnosed with a substance use disorder are also diagnosed with a mental health disorder (SAMHSA 2015)
  • Untreated serious mental illness is associated with an estimated 67 suicides in Greater Kansas City, more than 11,000 incarcerations, and more than 15,000 unemployed adults annually.
  • People diagnosed with a serious mental illness are less likely to initiate or continue treatment for a co-occurring substance use disorder (Kilbourne 2006)

First Call is addressing this healthcare crisis by expanding service capacity in an improved agency environment. Over the last five years, First Call has launched three new programs and expanded the number of people served by 300 percent.
 
Board Chair
Board Chair Dee Pack
Company Affiliation Cargo Largo
Term Jan 2017 to Dec 2018
Email pack@cargolargo.com
Board Members
NameAffiliation
Mr. Jeffrey Cameron MDKansas City Vascular & General Surgery Group
Ms. Nicole Esquibel Avila University
Mr. Kurt Hadermann Cohen Financial
Ms. Molly Hermreck J.E. Dunn
Mr. Jeffrey Kuntz Wagstaff & Cartmell LLP
Mr. George Lopez James B. Nutter
Mr Hugh F. O'Donnell IIIAttorney
Mr. Dee Pack Cargo Largo
Ms. Lena Price Community Volunteer
Ms. Tashina Ramirez Cerner Corporation
Mr. Richard D. Rhyne Lathrop & Gage LLP
Mr. Chris Rosberg Grapevine Designs
Mr. Ben Schloegel Real Fitness & Conditioning
Mr. Ralph "Lon" Switzer Switzer and Associates Painting Co.
Mr. Tony Vannicola American Century Investments
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 12
Hispanic/Latino 3
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 11
Female 4
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 63%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 6
Standing Committees
Audit
Executive
Finance
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Marketing
Technology
Building
CEO Comments

First Call is committed to developing an organization that is built around a set of administrative, clinical and interpersonal skills that allow individuals to increase their understanding and appreciation of cultural differences and similarities within, among and between groups. This requires a willingness and ability to draw on community based values, traditions, and customs and to work with knowledgeable persons of and from the community in developing focused interventions, communications and other supports.

The overall cultural competence of the organization depends upon developing cultural diversity, sensitivity and appropriateness in all interactions with clients and within the First Call community. First Call’s equal employment opportunity policy and prohibitions against harassments are included in the attached Cultural Competency Policies and Procedures (attached). The CEO is the responsible agent in the full implementation of First Call’s policies of equal opportunity, non-discrimination and non-harassment. First Call requires all staff to attend eight hours of cultural competency training with a certified professional once a year.

 

With respect to First Call staff, 82% are women and 18% men; 36% African-American and 64% Caucasian. The Board is 27% women and 73%  men; 0% African-American, 20% Hispanic and 80% Caucasian. First Call’s client population is 42% men and 58% women; 21% African American, 71% Caucasian, 5% Hispanic and 3% other (CCL 2016).
 
We recognize the disparity in board/client representation with respect to ethnicity. The First Call 2016 Strategic Plan includes a strategic goal to “Ensure the Board of Directors reflects the cultural and demographic makeup of First Call clientele;” the Governance Committee is actively in the process of identifying gaps and new board member candidates.
 
 
 
Financials
Fiscal Year Start Jan 01, 2016
Fiscal Year End Dec 31, 2016
Projected Revenue $1,787,971
Projected Expenses $1,784,240
Spending Policy Income Only
IRS Letter of Exemption
Foundation Comments
  • FY 2014, 2013, 2012:  Financial data reported using IRS Form 990.  
  • Foundation/corporate revenue line item may include contributions from individuals.
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
$609,723$411,518$120,212
Government Contributions$519,452$776,548$860,898
Federal--$0$0
State--$0$0
Local--$0$0
Unspecified$519,452$776,548$860,898
Individual Contributions--$0$0
$117,366$104,845$104,845
$485,989$429,429$492,297
Investment Income, Net of Losses$2,798$1,041$1,129
Membership Dues$0$0$0
Special Events$77,932$44,430$31,726
Revenue In-Kind$44,330$0$0
Other$6,390$471$511
Expense Allocation
Fiscal Year201420132012
Program Expense$1,360,970$1,420,429$1,286,347
Administration Expense$138,911$44,823$85,917
Fundraising Expense$113,055$77,635$110,214
Payments to Affiliates--$0$0
Total Revenue/Total Expenses1.161.151.09
Program Expense/Total Expenses84%92%87%
Fundraising Expense/Contributed Revenue9%6%10%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$1,676,596$793,158$501,415
Current Assets$830,687$669,117$468,372
Long-Term Liabilities$643,054$0$0
Current Liabilities$94,127$105,245$52,197
Total Net Assets$939,415$687,913$449,218
Short-Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities8.836.368.97
Long-Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets38%0%0%
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar AmountState of Missouri, Department of Mental Health $306,777Healthcare Foundation of Greater Kansas City $169,994State of Missouri Department of Mental Health $276,858
Second Highest Funding Source & Dollar AmountSAMHSA $190,133Individual Donor $30,000US Department of Health and Human Services, Substance Abuse and Mental Health Administration $268,702
Third Highest Funding Source & Dollar AmountJackson County COMBAT $132,000William T. Kemper Foundation $20,000Health Care Foundation of Greater Kansas City $181,084
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years No
Organization Comments

First Call’s program expansion has been empowered by a significant increase in net assets over the past five years due to 1) First Call’s technology program, begun in 2010, that generates earned income from CCL software and IT services provided to outside providers and 2) the successful completion of a $2 million capital campaign, the Families First campaign. Thanks to the help of individuals, foundations, corporate donors and full board participation, the campaign was completed within the targeted two year time frame by December 31, 2015. Completion of the campaign allowed us to expand services with the purchase of our new building at 9091 State Line Road. Renovations began in 2016. Our new home is an environment reflective of the uplifting energy, respect and dignity our clients deserve.

First Call Financial Position 2008-2015
Assets:
  • 2008: 306,126
  • 2015: 2,157,365
Liabilities:
  • 2008: 29,658
  • 2015: 612,361
 Net Assets:
  • 2008: 276,467
  • 2015: 1,544,995
Liabilities & Net Assets:
  • 2008: 306,125
  • 2015: 2,157,356

First Call’s 2016 operating budget is $1,678,833. Revenue is comprised of: Foundations/Corporations 46%; Individual Contributions 16%; Government contracts 18%; Earned Income 14%; and Special Events 6%. Expenses were 90 percent program and 10 percent administration/fundraising.

 
Organization Name First Call Alcohol/Drug Prevention & Recovery
Address 9091 State Line Road
Kansas City, MO 641143251
Primary Phone (816) 361-5900
Contact Email emilyh@firstcallkc.org
CEO/Executive Director Susan Whitmore
Board Chair Dee Pack
Board Chair Company Affiliation Cargo Largo
Year of Incorporation 1958
Former Names
NCA - National Council on Alcoholism
National Council on Alcoholism
National Council on Alcoholism and Drug Dependence of Greater Kansas City