The Center opened in September of 1986 to serve the needs of the aging in mid-town Kansas City. In 1997, the Center moved from its original location in the elementary school on West Linwood, to the lower level of the Retirement Home, also on West Linwood. In July of 2000, the Retirement Home closed and the Center took over the entire building. Redemptorist Social Services Center incorporated as its own non-profit organization in November of 2001, and received its 501(c) 3 letter of recognition on July 1, 2002. Redemptorist Center is a non-sectarian, non-denominational agency.
The Center’s programs soon evolved from only senior services to a full range of programs providing over 1,900 assists each month to people in need. Our service area includes 31 of the 58 zip codes in Kansas City; Medical Assistance is available to all residents of Jackson and Wyandotte Counties; Victim of Crime Assistance is available to all residents of Jackson County; 95% of our clients live at or below the poverty level. Programs and services offered by the Center are available to all persons in our service area regardless of race, ethnicity, age or gender, underserved or underinsured.
Since 1986, Redemptorist Social Services Center continues to be the first line of defense for people facing chronic poverty; the low income; the elderly; the homebound and the homeless; the newly and long term unemployed. Many of our clients are the working poor who live so close to the edge of poverty that a minor obstacle such as a car breakdown can lead to a downward financial spiral that’s impossible to reverse. They are trapped in a cycle of dead-end jobs without benefits or opportunities for advancement and struggle every day to simply survive. Their average annual income of $3,000 to $9,600 is immediately consumed with the basic needs of survival for themselves and their families…shelter, utilities and food. Without assistance they are doomed to fall behind with no hope of catching up.
Redemptorist Social Services Center continues to be the heart of mid-town Kansas City! 2016 marks the Center’s 30th year of providing a lifeline to individuals facing chronic poverty; the working poor; the elderly; the homebound and the homeless; the newly and the long term unemployed. Our comprehensive programs of Emergency Client Assistance, Senior Services, Legal Assistance and Health Maintenance provide over 1,900 critical client assists each month with shelter, utility and medical needs; food, clothing and transportation; education and work related needs. We convey our sincerest gratitude and thanks to the individual donors, churches, businesses and grant foundations whose financial support has been instrumental in our growth and success. You made it all possible and we couldn’t have done it without you!
Emergency Client Assistance meets the basic needs of individuals facing chronic poverty by providing direct assists at critical times with shelter, utility and medical expenses, food, clothing and transportation, education and work related needs. The program goal is to provide a stabilizing force in the lives of individuals and families in crisis.
Case management is the operational format for the Center’s work with clients. We work with each client to address the immediate crisis; access other needs; review client resources; set achievable, measurable goals; establish a budget and plan of action. All services the Center provides are carefully documented; detailed, confidential client records are maintained. A key part of attaining projected outcomes is client participation. Whenever possible, each client participates in payments and an ongoing budget. This process gives them a sense of ownership and pride in achieving and maintaining stability for themselves and their families.
The Center defines short term success in terms of working with the client to handle the presenting crisis and lay the groundwork for financial stability. Clients remain in their homes after 90 days with the utilities on, and are now in a position to continue the learning process of handling the challenges of daily life.
The Center defines long term success when individuals have developed strategies, actions and routines that enable them to achieve financial self-sufficiency in order to maintain a stable environment for themselves and their families.
Case management is the operational format for the Center’s work with clients. During the interview process to address the immediate crisis, underlying needs are revealed such as job loss, chronic illness, death of sole provider, etc. We work with each client to address the initial crisis; access other needs; review client resources; set achievable, measurable goals; establish a budget and plan of action; monitor and verify the plan. Client information is entered into the MAAC (Mid America Assistance Coalition) Link system, enabling us to track services and expenditures. All services the Center provides are carefully documented; detailed, confidential client records are maintained. A key part of attaining projected outcomes is client participation. Whenever possible, each client must participate in payments and in an ongoing budget. This process gives individuals a sense of ownership and pride in achieving and maintaining stability for themselves and their families.
2015: Emergency Client Assistance provided unduplicated assistance to 4,764 individuals in crisis. Total individuals served: 15,972. This number of individuals reflects the total number of people living in the household who benefitted from the provided assistance.
This program helps the elderly enjoy a better quality of life and remain safely in their homes. It includes Saturday Meal Delivery to the homebound; minor home repairs; emergency assistance services; free legal assistance; health and wellness screenings. Home visits are scheduled with each new participant in the Saturday Meal Delivery program to assess the living situation and potential ways in which the Center can have a positive effect on the safety and quality of life of the individual. These visits often bring to light client needs that the Center can immediately handle: food, clothing, shelter, utility and medical assistance, etc. They also alert us to unmet needs that are crucial to the overall safety and well-being of the elderly. The Center is the only agency providing the above assists to the elderly.
Success is defined by addressing the immediate needs of the elderly regarding their health, home safety, and overall well being.
Success is defined by helping the elderly continue to enjoy a better quality of life; remain in their homes in a safe and stable environment; maintain and/or improve their overall health.
Senior Services is monitored by the Director of Client Services. This person oversees staff and volunteers involved with the Saturday Meal Delivery; works with the cook on menu selections; schedules and oversees all home visits and minor home repairs; administers and tracks all emergency client services such as shelter, utility, medical, etc., schedules and oversees all onsite health and wellness screenings in conjunction with area health care providers.
The Center partners with a group of attorneys who provide free legal counsel to all clients of the Center. Assistance is provided with a variety of issues such as end of life directives (living wills); property tax rebates; reverse mortgages; Medicare and Medicaid questions; Medicaid and Social Security disability applications, claims and appeals; tenant/landlord issues, etc.
2015: 113 clients received free legal assistance from the Center's attorney.
The Center now partners with a group of attorneys who provide free legal counsel to all of our clients. Our staff attorney who retired at the end of 2014 provided extensive services to clients in addition to legal assists: home visits; nursing home/hospice visits; food delivery, grocery shopping, transportation, relocation, etc. Those additional provided services are not offered by traditional law firms.
A free ongoing program staffed by area health care professionals. It provides basic human dignity products that are not covered by government assistance (Food Stamps) such as toilet paper, soap, toothpaste, diapers, cleaning products, etc.; health screenings; nutritional and disease prevention education; home health assessment for the homebound.
The Center tracks individuals receiving flu and pneumonia shots, lead testing referrals, and number of clients receiving human dignity products and medical equipment and supplies.
The Center has strengthened collaborations with health care providers throughout metropolitan Kansas City who provide vendor discounts to our clients: Swope Parkway Medical Center, New Life Hearing Center, Spalitto’s Pharmacy, UMKC Dental School, Seton Health Center, etc. This insures individuals of receiving maximum financial and service benefits to help them with their medical need while increasing program visibility. Without these collaborations, many individuals would not be able to receive the medical assists they need for a better quality of life.
Redemptorist Social Services Center is grateful to grantors and donors who enable us to provide a full range of emergency services to 31 Kansas City zip codes. The Center's continuing success depends on the impressive and dedicated efforts of our volunteer base of over 200 people who collectively contribute hundreds of hours each month. Many have worked in fields such as social security, nursing, social services and education providing a wealth of knowledge and insight that is beneficial in all they do for the Center.
The Center works closely with United Way’s 2-1-1 Information & Referral Line to identify unmet needs and areas in need of service agencies. We are their 2nd most referred agency consistently assisting with 8 of the top 10 most requested needs. The Center is fortunate to be in a position that allowed us to quickly respond to the growing need by increasing our service area.
Redemptorist Center works closely with state and local nonprofit agencies such as Salvation Army, MOCSA (Metropolitan Organization Combating Sexual Abuse), Jackson County Prosecuting Attorney/Victim Assistance, Collaboration Works, The Children’s Division, Seton Center, Westport Cooperative Services and Hospice Care. Area health care providers such as Swope Parkway, Truman Medical Center, Truman Eye Clinic, UMKC School of Dentistry and St. Luke’s Hospital are part of our ongoing Health Maintenance program. The Center partners with agencies that do not have their own emergency assistance programs in order to provide direct assists to their clients. The Center is a board member with the local EFSP (FEMA) Food and Shelter program, and actively involved with Mid America Coalition’s Agency Relations Committee. These collaborations of interest result in more effective ways to best serve people in need.
The Center maintains strong alliances with metropolitan utility providers to help resolve client payment issues, and with health care providers who provide vendor discounts to our clients. When a single agency cannot meet all of the client’s needs, the Center will partner with other agencies that specialize in a specific area- United Services, Westport Cooperative Services, Seton Center, the Housing Information Center, etc. This insures that individuals will receive maximum financial and service benefits to help them with their needs.
The Center works closely with state and local nonprofit agencies such as
Salvation Army, MOCSA (Metropolitan Organization Combating Sexual Abuse),
Jackson County Victim Assistance, Collaboration Works, The Children’s Division,
Seton Center, Westport Cooperative Services, Hospice Care. Swope Parkway,
Truman Medical Center & Eye Clinic, UMKC School of Dentistry and St. Luke’s
Hospital are part of our Health Maintenance program. We partner with agencies
that do not have resources in order to provide direct assists to their clients.
The Center is a board member with the FEMA Food and Shelter program, and involved
with Mid America Coalition’s Agency Relations Committee. These collaborations
of interest result in more effective ways to best serve people in need.
The Center maintains strong alliances with utility providers to help resolve
client payment issues, and with health care providers who offer vendor
discounts. If a client’s financial needs are so overwhelming a single agency can’t
meet all of the expenses, the Center partners with other agencies that
specialize in a specific area- United Services, Westport Cooperative Services, Housing
Information Center, etc. This insures that individuals will receive
maximum financial and service benefits to help them with their needs.
The number of individuals and families in need is increasing, but the available dollars to provide assists is decreasing. Many service/assistance providers are out of funding and people are being turned away. An incredible demand is placed on agencies such as the Center who are still able to provide direct client services.
Indirect Public Support HelpIndirect public support represents revenue received through solicitation campaigns. This includes funding United Way and other federated fundraising organizations, but does not include donor designated contributions.
Earned Revenue HelpEarned revenue represents income generated in direct exchange for a product or service.Earned income includes income from government contracts.
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