The Center opened in September of 1986 to serve the needs of the aging in mid-town Kansas City. In 1997, the Center moved from its original location in the elementary school on West Linwood, to the lower level of the Retirement Home, also on West Linwood. In July of 2000, the Retirement Home closed and the Center took over the entire building. Redemptorist Social Services Center incorporated as its own non-profit organization in November of 2001, and received its 501(c) 3 letter of recognition on July 1, 2002. Redemptorist Center is a non-sectarian, non-denominational agency.
The Center’s programs soon evolved from only senior services to a full range of programs providing over 1,900 assists each month to people in need. Our service area includes 23 of the 58 zip codes in Kansas City; Medical Assistance is available to all residents of Jackson and Wyandotte Counties; Victim of Crime Assistance is available to all residents of Jackson County; 95% of our clients live at or below the poverty level. Programs and services offered by the Center are available to all persons in our service area regardless of race, ethnicity, age or gender, underserved or underinsured.
Emergency Client Assistance: Assists clients with rent, utility and medical payments; food, clothing and transportation; education and work related needs.
Senior Services: Includes Saturday meal delivery to the homebound; minor home repairs; emergency assistance services; health and wellness screenings; free legal counsel.
Legal Assistance: A staff attorney specializing in the legal needs and issues of the elderly provides free legal counsel to seniors and clients of the Center.
Since 1986, Redemptorist Social Services Center has been the first line of defense for people facing chronic poverty; the low income; the elderly; the homebound and the homeless; the newly and long term unemployed. Many of our clients are the working poor who live so close to the edge of poverty that a minor obstacle such as a car breakdown can lead to a downward financial spiral that’s impossible to reverse. They are trapped in a cycle of dead-end jobs without benefits or opportunities for advancement and struggle every day to simply survive. Their average annual income of $3,000 to $9,600 is immediately consumed with the basic needs of survival for themselves and their families…shelter, utilities and food. Without assistance they are doomed to fall behind with no hope of catching up.
*Only agency providing
multiple services from one site to 23 Jackson County zip
* The 3rd most referred
agency by United Way 2-1-1 Information & Referral.
Assists with 8 of the top 10 most requested
program: Empowering Families &Youth strengthen and stabilizes
families at risk;assists youth as they transition from foster care to independent
The Center used grant funding to leverage an
Dental assistance: the only
agency consistently meeting the need for dental assistance.
Utilities: the only agency consistently
assisting with water and electric bills.
Expanded service area: Our 23 zip code service area included two new zip
codes (78,144 individuals) at the request of United Way’s 2-1-1 Information and Referral Line. There were only
three agencies providing services to these zip codes and they couldn’t keep up
with the demand. We review this assistance on a monthly basis for any negative
impact it might have on our regular service area.
Redemptorist Social Services Center continues their legacy of serving individuals and families in need. The Center has been the heart of mid-town Kansas City for over 28 years, and the work they do for families and individuals in crisis is phenomenal on many levels. Founded as a response to the changing needs of a growing community, the Center does an incredible job of stretching limited funds to serve as many people as possible, especially during this troubled economy. The Center offers comprehensive assistance programs that provide a lifeline to the poor and elderly: Emergency Client Assistance, Senior Services, Health Maintenance and Legal Services. The caring, competent and knowledgeable staff personally works one on one with clients. The Center staff and volunteers carry out their mission of serving the poor and elderly with a passion that is unsurpassed. Their reputation in the non-profit community of Kansas City is one of respect and admiration. Our mission is to prevent a temporary crisis from becoming a permanent tragedy. As a result, the Center is continually evolving to meet the changing needs of their clients and the community they serve. * Medical Matters provides help with prescription payments and durable medical goods. * Victims of Crime is a collaboration with the Jackson County Prosecutor’s office to provide assistance to victims of crime. * Healthy Choices, Healthy You offers fresh produce, meat and poultry year round. “Empowering Families &Youth” works to strengthen families at risk by helping to stabilize the household for the children and the entire family, and to assist youth as they transition from foster care to independent living. It is done in collaboration with the Children’s Division of the State of Missouri Social Services Department. The Board of Directors of the Center is composed of business leaders and community representatives who are dedicated to the mission of the Center. The Board provides oversight and support and is actively involved in all that it represents. The result of this commitment by the board, volunteers and staff allows the Center to operate with a high degree of efficiency. As the Center continues its commitment to serve, we will add new programs and services based on the need. Our close ties to the community have served the Center well as we seek support for our projects that provide stability and hope to the people of mid-town.
Emergency Client Assistance meets the basic needs of individuals facing chronic poverty by providing direct assists at critical times with shelter, utility and medical expenses, food, clothing and transportation, education and work related needs. The program goal is to provide a stabilizing force in the lives of individuals and families in crisis.
Case management is the operational format for the Center’s work with clients. We work with each client to address the immediate crisis; access other needs; review client resources; set achievable, measurable goals; establish a budget and plan of action. All services the Center provides are carefully documented; detailed, confidential client records are maintained. A key part of attaining projected outcomes is client participation. Whenever possible, each client must participate in payments and an ongoing budget. This process gives them a sense of ownership and pride in achieving and maintaining stability for themselves and their families.
The Center defines short term success in terms of working with the client to handle the presenting crisis and lay the groundwork for financial stability. Clients remain in their homes after 90 days with the utilities on, and are now in a position to continue the learning process of handling the challenges of daily life.
The Center defines long term success when individuals have developed strategies, actions and routines that enable them to achieve financial self-sufficiency in order to maintain a stable environment for themselves and their families.
Case management is the operational format for the Center’s work with clients. During the interview process to address the immediate crisis, underlying needs are revealed such as job loss, chronic illness, death of sole provider, etc. We work with each client to address the initial crisis; access other needs; review client resources; set achievable, measurable goals; establish a budget and plan of action; monitor and verify the plan. Client information is entered into the MAAC (Mid America Assistance Coalition) Link system, enabling us to track services and expenditures. All services the Center provides are carefully documented; detailed, confidential client records are maintained. A key part of attaining projected outcomes is client participation. Whenever possible, each client must participate in payments and in an ongoing budget. This process gives individuals a sense of ownership and pride in achieving and maintaining stability for themselves and their families.
* Utility assistance: 2,734 individuals
* Shelter assistance: 563 individuals
* Transportation: 2,626 individuals
* Other: 577 individuals
This program helps the elderly enjoy a better quality of life and remain safely in their homes. It includes Saturday Meal Delivery to the homebound; Minor Home Repairs; emergency assistance services; free legal assistance; health and wellness screenings. Home visits are scheduled with each new participant in the Saturday Meal Delivery program to assess the living situation and potential ways in which the Center can have a positive effect on the safety and quality of life of the individual. These visits often bring to light client needs that the Center can immediately handle: food, clothing, shelter, utility and medical assistance, etc. They also alert us to unmet needs that are crucial to the overall safety and well-being of the elderly. The Center is the only agency providing the above assists to the elderly.
Success is defined by addressing the immediate needs of the elderly regarding their health, home safety, and overall well being.
Success is defined by helping the elderly continue to enjoy a better quality of life; remain in their homes in a safe and stable environment; maintain and/or improve their overall health.
Senior Services is monitored by the Director of Client Services. This person schedules staff and volunteers involved with the Saturday Meal Delivery; works with the cook on menu selections; schedules and oversees all home visits and minor home repairs; administers and tracks all emergency client services such as shelter, utility, medical, etc., schedules and oversees all onsite health and wellness screenings in conjunction with area health care providers.
Redemptorist Social Services Center is the only agency with a staff attorney who specializes in the needs and legal issues of the elderly. Our staff attorney works with both Senior Services and Emergency Assistance programs and provides free legal counsel to seniors and to all clients of the Center. She sees clients at the Center or schedules home visits with the homebound and disabled whenever necessary. Homebound seniors often need help with end of life directives (living wills); property tax rebates; reverse mortgages; Medicare and Medicaid questions. Emergency Assistance clients often require assistance with Medicaid and Social Security disability applications, claims and appeals; resolving tenant/landlord issues; and handling situations they are unable to understand on their own (insurance policies, medical payments, lease contracts, etc.); and recertification for public benefits and review of documents contracts.
In 2013, 431 clients received free legal assistance from the Center's attorney.
A free, ongoing health maintenance program staffed by area health care professionals such as Swope Parkway, Truman Medical Center, St. Luke’s Hospital, Collaboration Works, Hospice Care. This program provides hygiene products, basic health/vision/dental dental screenings, nutritional and disease prevention education, home health assessments, flu shots and educational presentations. Clients are able to see specialists such as dermatologists, chiropractors, hearing specialists, registered nurses, podiatrists, pharmacists and nutritionists.
Redemptorist Social Services Center is grateful to the many grantors and donors who continue to support our mission enabling us to provide a full range of emergency services to our service area of 23 Kansas City zip codes. The continuing success of the Center depends on the impressive and dedicated efforts of our volunteer base of over 200 people who collectively contribute hundreds of hours each month. Many of them have worked in fields such as social security, nursing, social services and education, providing a wealth of knowledge and insight that is beneficial in all they do for the Center.
New outreach program
Empowering Families &Youth: Works to strengthen families at risk by helping to stabilize the household for the children and the entire family, and to assist youth as they transition from foster care to independent living. It is done in collaboration with the Children’s Division of the State of Missouri Social Services Department.
Expanded service area
The Center works closely with United Way’s 2-1-1 Information and Referral Line to review and analyze data in order to identify unmet needs and geographical areas in need of service agencies. We have been their 3rd most referred agency for the past five years consistently assisting with 8 of the top 10 most requested needs. The Call Center Manager contacted the Center concerning an overwhelming number of calls that are being logged from three Jackson County zip codes (78,144 individuals). There are currently only three agencies servicing these zip codes and they can’t keep up with the demand. The Call Manager asked if we could provide any help and we immediately agreed to handle two of the zip codes (44,453 individuals). The Center is fortunate to be in a position that allowed us to quickly respond to this crisis. But in order to continue doing so while also assisting the individuals in our regular service area, we need additional support. We review this added assistance with rent, gas and medical on a monthly basis for any negative impact it might have on our regular service area.
New Community Partner
Fidelity Life Insurance Company in Kansas City is sponsoring a Vision Van Clinic for Children. For the third year, they chose the Center to host the two day event. They anticipate providing 160 children in need with eye exams and required eyeglasses.
The Center works closely with state and local nonprofit agencies such as
Salvation Army, MOCSA (Metropolitan Organization Combating Sexual Abuse),
Jackson County Victim Assistance, Collaboration Works, The Children’s Division,
Seton Center, Westport Cooperative Services, Hospice Care. Swope Parkway,
Truman Medical Center & Eye Clinic, UMKC School of Dentistry and St. Luke’s
Hospital are part of our Health Maintenance program. We partner with agencies
that do not have resources in order to provide direct assists to their clients.
The Center is a board member with the FEMA Food and Shelter program, and involved
with Mid America Coalition’s Agency Relations Committee. These collaborations
of interest result in more effective ways to best serve people in need.
The Center maintains strong alliances with utility providers to help resolve
client payment issues, and with health care providers who offer vendor
discounts. If a client’s financial needs are so overwhelming a single agency can’t
meet all of the expenses, the Center partners with other agencies that
specialize in a specific area- United Services, Westport Cooperative Services, Housing
Information Center, etc. This insures that individuals will receive
maximum financial and service benefits to help them with their needs.
Indirect Public Support HelpIndirect public support represents revenue received through solicitation campaigns. This includes funding United Way and other federated fundraising organizations, but does not include donor designated contributions.
Earned Revenue HelpEarned revenue represents income generated in direct exchange for a product or service.Earned income includes income from government contracts.
Greater Kansas City Community Foundation
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