Southwest Boulevard Family Health Care, Inc.
300-340 Southwest Blvd
Kansas City KS 66103-2105
Web and Phone Contact
Telephone (913) 722-3100
Mission Statement
The purpose and objectives of the Southwest Boulevard Family Health Care Services of Greater Kansas City, Incorporated (Family Health Care) are to provide health care and supportive services to all, including the medically indigent, in a nondiscriminatory manner and setting, dedicated to continuity with quality medical care.
 
Family Health Care’s overarching goal is to provide quality services that will enable people, particularly the poor and chronically ill in our community, to have healthier and longer lives.
 
Our goals are to provide high quality health care with enhanced support services to our community. Family Health Care fits all the accepted definitions of a medical home, with true patient identification of personal providers. There are nine content standards measured by the National Committee for Quality Assurance scoring. We are proud to report that Family Health Care has met the top level 3 standards for a Medical Home. FHC plans to continue to uphold high standards and to meet the mental and physical health needs of our community.
 
Our goal is to help improve health globally for families we touch.
Leadership
CEO/Executive Director Dr. Sharon Lee M.D.
Board Chair Mr. Dennis Boody
Board Chair Company Affiliation Retired Social Services
History and Background
Year of Incorporation 1989
Financial Summary
 
 
Projected Revenue $2,032,000
Projected Expenses $2,032,000
Statements
Mission Statement
The purpose and objectives of the Southwest Boulevard Family Health Care Services of Greater Kansas City, Incorporated (Family Health Care) are to provide health care and supportive services to all, including the medically indigent, in a nondiscriminatory manner and setting, dedicated to continuity with quality medical care.
 
Family Health Care’s overarching goal is to provide quality services that will enable people, particularly the poor and chronically ill in our community, to have healthier and longer lives.
 
Our goals are to provide high quality health care with enhanced support services to our community. Family Health Care fits all the accepted definitions of a medical home, with true patient identification of personal providers. There are nine content standards measured by the National Committee for Quality Assurance scoring. We are proud to report that Family Health Care has met the top level 3 standards for a Medical Home. FHC plans to continue to uphold high standards and to meet the mental and physical health needs of our community.
 
Our goal is to help improve health globally for families we touch.
Background Statement
In 1989, Sharon Lee, MD and Kevin Dennis founded the Southwest Boulevard Family Health Care Services (SWBFHC), moving to the current location (a rehabilitated service station) in 1992. SWBFHC is a safety net clinic providing comprehensive health care for the poor in Kansas City. Our emphasis is on providing a true medical home with continuity of medical services including caring for pregnant women and those with chronic diseases. Since inception, this non-profit family practice has offered hope and care to thousands of individuals, many of whom have nowhere else to turn. Most patients have little or no insurance and with the economic downturns during the past years, the numbers of uninsured are increasing. The people in neighborhoods primarily served by FHC suffer from poverty, which creates health disparities that literally cost lives. FHC provides more than one million dollars annually in non reimbursed charity care.
Impact Statement
  • Family Health Care has provided a true medical home and comprehensive services for mostly poor and uninsured patients in Eastern Wyandotte County for over twenty years. Family medical care (including obstetrics, pediatrics, and care for those with serious illnesses such as HIV) and social services have been a focus since 1989, mental health therapy since 1995, fitness services since 2001, literacy training and support since 2004, dental services beginning in 2006, and legal assistance since 2007.
  • In 2006 FHC added a dental clinic of 6 chairs which are staffed daily. Mostly poor and uninsured adults without other options for dental services are seen in the clinic. 
  • We developed a fitness center which is open weekdays until 8 PM and weekend mornings to provide fitness opportunities for our community. In addition to nutrition, aerobics and yoga, special exercise programs are taught by our certified trainers using a fully equipped gym and 2000 square feet aerobics floor.  In order to interest youth in exercise we include karate classes (taught by a fourth degree black belt) and jump roping. 
  • FHC houses a legal aid clinic which is staffed through licensed attorneys, providing civil legal advice and representation for impoverished clients who have limited options for representation. 
  • In 2016 FHC provided more than 14,000 visits to the vulnerable people in our area.
  • In 2016 FHC further developed the MOM Program in conjunction with KU Family Medicine- to provide direct services including medical prenatal care, dental and mental health services, etc. for pregnant women in Wyandotte County who don't have other options.
  • 2017 goals include: Continue to provide the level of medical and wrap around services FHC is known for, develop the programming to become a Federally Qualified Health Center Look Alike in order to bring more resources to the community we serve.
Needs Statement
Support for on-going programs and operations is critical. FHC must raise funds to support our work because providing services for vulnerable populations means fees cannot cover the costs of operations. In the US, medicine remains mostly a fee-for-service undertaking, yet most of our patients are not able to pay the full costs of their care. FHC relies on donations and grants to help make up the difference.
 
Enabling services such as our literacy programming, social services, fitness and legal services are not covered by insurance and the real costs are not fully covered by the sliding scale fees. These enhancing services are funded through donations and grants. Any funds given for specific programs are segregated to that program.
 
Funds for medications and lab services for medically indigent patients and prosthetics for dental patients are crucial to providing the comprehensive care Family Health Care strives for. These item costs to the clinic are provided at low costs to our impoverished patients and the difference is made up through donations and grants.
Service Categories
Community Clinics
Personal Social Services
Educational Services
Areas of Service
MO
KS
KS - Wyandotte County
MO - Jackson County Urban Core
KS - Wyandotte County Urban Core
CEO/Executive Director/Board Chair Statement

STAFF: Family Health Care is a democratic organization that respects input from all staff. All the employees could earn a lot more money elsewhere; but, their commitment/dedication to the clinic's work is why they stay. BOARD: The board is made up of people from a variety of backgrounds. It includes patients, community members, health care providers, etc. Each board member brings a varied and interesting viewpoint. The clinic completed a $2.1 million capital campaign to expand the clinic in 2006 and a $1 million expansion campaign was finished within a six month period in 2012. The clinic is sound financially; and we own the buildings. We are able to attract grants for operations and programming. We are always working to improve and expand funding sources, special event fundraisers and individual giving. Sometimes the best fundraising happens when we bring a prospective donor to the clinic and they see how well we use their dollars. Dr. Lee has been able to start many needed projects at the clinic and give them "wings" to be self sufficient. Examples include Duchesne Clinic and Hope Care Center for AIDS patients.

Programming for the homeless- Care Beyond the Boulevard was started in 2016 and has served more than 300 individuals at food kitchens, shelters and the homeless encampments that dot Kansas City.

Programs
Description
Founded in 1989, Family Health Care has provided family oriented medical services and social services including obstetrics, pediatrics, adolescent and adult medicine,geriatrics, palliative medicine,minor surgery and minor emergency care. On site laboratory,x ray facilities,hearing, vision and pulmonary testing, physical therapy, minor surgery unit, and colposcopic equipment is utilized. Individual and family counseling, disease specific and dietary education, social services assessments and referrals are available.
  
Family Health Care leads our community's safety net clinics in providing health care (including prenatal care and deliveries) for mothers and their newborns. Through collaborations and by using physician extenders FHC provides more services with fewer providers than others in the metropolitan area.  
 
FHC is the second largest provider of HIV expert services in the area and currently serves close to 500 individuals with HIV. 
Category Health Care, General/Other Health Care, General/Other
Population Served Families, Children and Youth (0 - 19 years), Adults
Short-Term Success Provide quality, reduced fee, primary health care for those in our community who may otherwise be unable to access services. Maintain a fair, nondiscriminatory approach to providing services and promote individual empowerment. Provide preventative health care information, and opportunities for the community.
Long-Term Success Improve overall health of the population through direct services and education regarding disease.
Program Success Monitored By Productivity- Verified through patient and program logs: Number of hours of operation. Number of visits provided. Number of individual patients served. Number of educational programs provided by staff. Quality- Pre and post testing when applicable. Measures of Quality of Care- Number of visits per patient. (Chronic care models for DM, HIV, etc.) Compliance with best practices: Selected clinical performance quality measures for ambulatory care as recommended by the AMA, consensus panels or developed based on clinical importance, scientific validity, feasibility, relevance to provider performance, and consumer relevance. Internal chart reviews periodically. Satisfaction of clients evaluated through periodic surveys.
Examples of Program Success
(1)Number of one time patients 2015= 3,936
(2)Medical visits 2015= 12,058
(3)Dental visits 2015= 1,104
(4)Mental Health visits 2014~ 200
(5)Pt satisfaction %"good or great" on five point scale:
Staff (Listened,helpful) 98% good or excellent
Facility (comfort, privacy) 98% good or excellent
Ease of appointment times  92% good or excellent.
Description
Family Health Care provides a home and support for the Maternal Options that Matter (homkc.org), a collaboration with KU Dept of Family Medicine and Nurse-Midwifery Program to serve the pregnant women in Wyandotte County in order to improve prenatal care and outcomes- which are some of the lowest in the State of Kansas and in the Nation. Maternal Options that Matter is a collaboration between FHC and the University of Kansas Department of Family Medicine. In 2016 MOM provided services to close to 200 women and their babies.
Program Budget $0.00
Category Health Care, General/Other Health Care, General/Other
Population Served Children and Youth (0 - 19 years), Adults, People/Families of People with HIV/AIDS
Short-Term Success

Improved prenatal care as evidenced by mothers taking prenatal vitamins, being identified with and treated for gestational diabetes and dental problems and being provided information about breastfeeding, parenting and post-partum depression.

Long-Term Success

Improved outcomes for mothers and infants in Wyandotte County.

Program Success Monitored By

Women will report improved knowledge about breastfeeding, parenting, dental care and postpartum depression.

Examples of Program Success

More than 200 individuals were provided services through Maternal Options that Matter in 2015. During the first portion of 2016 FHC/MOM surpassed that number.

Description Fit for Life helps identify, educate, and treat those patients at risk for obesity. FHC provides individual and group classes in exercise, nutrition and healthy cooking. Instruction in aerobics, dance, yoga, karate and other exercise is provided to groups and through personal trainers. A full gym and a quarter-mile walking trail are opportunities for patients and community members to exercise regularly.
Category Health Care, General/Other Patient Care/Health Care Delivery
Population Served General/Unspecified, General/Unspecified, General/Unspecified
Short-Term Success Promote community awareness of the serious health risks of obesity through community informational forums at schools, churches and community groups. Promote increased regular physical activity and reduced sedentary activity among children and their parents. Identify and engage individuals at risk for obesity related illness in fitness activities and lifestyle changes.
Long-Term Success Increased community members awareness of obesity-related diseases. Increased physical activity and decreased sedentary activity among community members.
Program Success Monitored By Effects of programming on patients as evaluated through satisfaction, weight loss, self-reported behavioral changes, etc.
Examples of Program Success Aerobics classes and yoga are provided daily. In the past year, karate classes doubled and also expanded to three nights weekly. We are adding more dance classes and jump roping. People with serious weight issues have been able to drop pounds and step up to health. A recent patient lost 7 inches in one month with the help of our personal trainer - Pris (who lost 70 pounds herself in beginning the Fit-for-Life program.)
Description Beginning in 2006, comprehensive dental services have been available at Family Health Care. During the last couple of years, we have added a full-time dentist (Dr. Erica Findley) and increased hours of part-time dentists- (Dr. Susan Ellis, Dr. Ron Deskin, and Dr. Ron Gier) as well as adding a full-time hygienist (Brenda Foltz.) We also utilize a crew of volunteer dental students and dentists and provide services five days weekly.  
Category Health Care, General/Other Dental Health Care
Population Served Adults, Adults,
Short-Term Success Reduced dental pain, improved dental hygiene, and more improved smiles!
Long-Term Success Improved general health with improved dental health.
Program Success Monitored By Numbers of smiles, quality assurance evaluations and patients satisfaction reports.
Examples of Program Success Numbers of patients provided the care and assistance they require. Our Dental "home" provides comprehensive and not just emergency or basic care through over 1,100 dental visits annually. This includes providing for people whose health and teeth have been saved through root canals, crowns, etc. and not just through simpler extractions.
Description HIV PEP (Post-Exposure Prophylaxis) and PrEP (Pre-Exposure Prophylaxis) are offered by Family Health Care following the Centers for Disease Control (CDC) recommendations to provide these medications when needed and requested. As a leader in HIV care in KC, FHC was first to step up to provide these important preventive services.
Category Health Care, General/Other Health Care Issues
Population Served At-Risk Populations, ,
Short-Term Success .
Long-Term Success

Family Health Care responded to the needs of the community, particularly those with HIV+ sexual partners who are sero-negative for HIV and are therefore at risk for acquiring infection with HIV. PrEP is recommended by the CDC as an effective means of preventing new HIV infections. The medication- Truvada is taken daily and allows discordant couples to have more routine relationships and plan pregnancies.

PEP is provided for people who believe they have been exposed to HIV in the previous 72 hours. It is an important adjunct to help prevent acute infections and at the time of this writing, FHC is the ONLY community agency offering this treatment.
 

Program Success Monitored By .
Examples of Program Success .
CEO Comments Family Health Care is determined to provide high quality medical services for the poor in the communities we directly serve. The concept of neighborhood clinics is important to our board and staff and we hope to continue to focus on the eastern aspect of Wyandotte County, Kansas and western Jackson County, Missouri. We also have accepted the responsibility to provide services to some special populations who may not be able to find generally accessible medical care (such as pregnant teens, those with HIV or Hepatitis C). Rather than simply expanding the size and or scope of Family Health Care, we welcome opportunities to work with other safety net clinics and have helped to establish or stabilize several other indigent care clinics. (Dr. Lee worked at the Kansas City Missouri Free Health Clinic for eighteen years, including three separate stints as Interim Medical Director, co founded the Kansas City Kansas Duchesne Clinic and has supported other local clinics with materials, referrals for assistance, and information). Past projects of Family Health Care that have graduated to separate organizations include the Duchesne Clinic a Wyandotte County Safety Net Clinic, and Hope Care Center, a skilled nursing home for those with HIV disease. We have partnered with other organizations in order to facilitate social services as well as community health programs such as information and education about obesity related illness and prevention.
Executive Director/CEO
Executive Director Dr. Sharon Lee M.D.
Term Start Mar 1989
Experience
Professor at the University of Kansas School of Medicine. Graduated KU Medical School 1982: M.D., Internship: University of Kansas, 1983, Residency: Truman Medical Center Family Practice 1983 to 1987(Half time). Specialty certifications: America Board of Family Practice 1987 to current, American Board of Hospice and Palliative Medicine 1996 to current, American Academy of HIV Medicine 2002 to current.
 
Other: Duchesne Clinic: Founder, Hope Care Center (AIDS longterm care): Founder, Kansas City AIDS Research Consortium: Founding Board, Black Health Care Coalition: Board Member, HIV Ethics Committee: Founding Chair, American Academy of Family Physicians (FAAFP), Infectious Disease Society of America, HIV Medicine Association of IDSA (National Board Member) and Clinical Professor of Medicine at the University of Kansas Medical Center in the Department of Family Medicine. Also serves on additional national and international conference boards- ACTHIV (President & CEO) and IAC.
Co-CEO/Executive Director
Term Start
Compensation Last Year
Senior Staff
Title Chief Operating Officer and Co Founder
Experience/Biography University Illinois-Chicago 1969-1970, CBS Records regional manager 1970-1974, Supervisor University of Kansas Buildings and Grounds 1975-1979 (Lawrence), 1979- 1982 (Kansas City), Child Care provider 1982-1989 The administrator and co-founder has been with the organization for more than fourteen years. Previous experience in business as a corporate manager and later as a nanny prepared him for the corporate and human resources management necessary in this position.
Staff
Paid Full-Time Staff 59
Paid Part-Time Staff 0
Volunteers 400
Paid Contractors 0
Retention Rate 99%
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
Non-Management Formal Evaluation Yes
Non-Management Formal Evaluation Frequency Annually
Plans & Policies
Organization Has a Fundraising Plan Yes
Organization Has a Strategic Plan Yes
Management Succession Plan Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Collaborations
Family Health Care is a member of the Wyandotte County Safety Net Clinic Coalition, is on access to care committees with MARC in KC, Ks and KC, Mo, has collaborative agreements with El Centro, Kansas City CARE Clinic, Reach Out and Read, the University of Kansas Department of Family Medicine and School of Nursing Midwifery Program and works closely with many other services providers throughout the KC metro area.
Government Licenses
Is your organization licensed by the government? No
CEO Comments
Family Health Care observes a horizontal organizational structure consisting of content teams. This structure promotes teamwork, flexibility, and efficiency. The CEO and COO serve as advisors to the staff, teams and board. The entire staff of full time and part time employees including physicians, nurses, lab and office support personnel are paid at the same modest hourly rate. Despite relatively low pay, staff turnover is very low. The organization has ten staff members with more than ten years of longevity. 65% of the staff positions are held by the initial person hired when the position was opened. Voluntary turnover is under 2%.
 
Staff members rotate the chair of the staff meetings and the articles of incorporation require staff members to be included as voting board members. The employees are included in all levels of decision making from the team meetings where day to day decisions are made, and the staff meetings where overall clinic function is determined to the board which oversees long range goals and establishes priorities. The board includes patients, other medical professionals and community members.
Board Chair
Board Chair Mr. Dennis Boody
Company Affiliation Retired Social Services
Term June 2016 to June 2018
Board Members
NameAffiliation
Mr. Lawrence Bishop Hospitality Regional Manager
Mr. Dennis Boody Retired Social SErvices
Ms. Jan Cohick School Teacher
Ms. Esther Fernandez Retired Executive Secretary
Mr. Tim Griffith Hallmark
Ms. Paulette McBride Faith Lutheran Church
Dr. Mark Redick KUH
Mr. Joe Rosa Black and Veach
Dr. Alie Scholes St. Luke's ER Physician
Dr. Robert Simari Dean KUMC
Ms. Jess Stark Owner- Consulting firm "Stark Raving Solutions"
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 2
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 6
Female 5
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 80%
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 10
Standing Committees
Advisory Board / Advisory Council
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
CEO Comments
Family Health Care observes a horizontal organizational structure consisting of content teams. This structure promotes teamwork, flexibility, and efficiency. The CFO and CEO serve as advisors to the staff, teams and board. Despite relatively low pay, staff turnover is very low. The organization has eight who have been on staff more than fifteen years, eight staff members with greater than ten years of service and 65% of the the positions are held by the staff member originally hired when the position opened. Voluntary turnover in 2016 was 0% annually.
 
Staff members rotate the chair of the staff meetings and the articles of incorporation require staff members to be included as voting board members. The employees are included in all levels of decision making from the team meetings where day to day decisions are made, and the staff meetings where overall clinic function is determined to the board which oversees long range goals and establishes priorities. The board includes patients, other medical professionals and community members.
 
 
Financials
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $2,032,000
Projected Expenses $2,032,000
Endowment Value $32,000
Spending Policy Percentage
Percentage 10%
Form 990s
2014 990
2013 990
2012 990
2011 990
2010 990
2009 990
2008 990
Audit Documents
2014 Audit
2011 Audit
2009 Audit
2007 Audit
IRS Letter of Exemption
Foundation Comments
  • FY 2014, 2013, 2012: Financial data reported using IRS Form 990. 
  • Foundation/corporate revenue line item includes contributions from individuals. 
Detailed Financials
Expense Allocation
Fiscal Year201420132012
Program Expense$2,081,164$2,222,324$2,259,676
Administration Expense$150,996$155,308$161,541
Fundraising Expense$48,204$42,025$38,296
Payments to Affiliates----$0
Total Revenue/Total Expenses0.930.951.15
Program Expense/Total Expenses91%92%92%
Fundraising Expense/Contributed Revenue4%3%2%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$3,328,145$3,473,194$3,593,357
Current Assets$166,536$113,760$115,483
Long-Term Liabilities$7,605$1,808$0
Current Liabilities$0$0$1,911
Total Net Assets$3,320,540$3,471,386$3,591,446
Short-Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities----60.43
Long-Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Campaign Purpose The last Capital Campaign was completed in 2012 and resulted in a 2 million dollar expansion including eight first floor exam and treatment rooms and six 2nd floor offices. There is no current capital campaign.
Capital Campaign Anticipated in Next 5 Years No
Organization Comments Family Health Care relies on the support of the community to maintain financial stability in order to provide for our mission of health care and supportive services for the underserved. This includes reliance on the staff, many of whom have sacrificed better pay in other organizations in order to commit to the work of Family Health Care. The sacrifice and support from the staff and from the community has contributed to the ability of Family Health Care to give medical and social care through more than 14,000 visits annually and to thousands of individuals since 1989.
Organization Name Southwest Boulevard Family Health Care, Inc.
Address 300-340 Southwest Blvd
Kansas City, KS 661032105
Primary Phone (913) 722-3100
Contact Email slee2@kumc.edu
CEO/Executive Director Dr. Sharon Lee M.D.
Board Chair Mr. Dennis Boody
Board Chair Company Affiliation Retired Social Services
Year of Incorporation 1989